Mitsubishi is recalling nearly 2 lakh SUVs in US over software issues
Mitsubishi
has recalled nearly 200,000 SUVs in the US due to a software issue that causes the rearview camera to freeze, which could increase the risk of a crash. The Japanese car maker announced this recall on the National Highway Traffic Safety Administration (NHTSA) website. Mitsubishi reported the recall earlier this month as the company stated that this is an expansion of a similar recall issued in May 2023, identified as recall no. 23V345. The issue specifically involves the rearview camera freezing during operation. Here are all the details about the SUV models that have been recalled and how Mitsubishi is working to fix the issue
List of Mitsubishi SUV models recalled for software issues and other details
The affected models include 2022–2024 Outlander and 2023–2025 Outlander PHEV SUVs, bringing the total impacted vehicles to an estimated 198,940.
The problem originates from improperly programmed software that can trigger a black screen when the driver shifts into reverse within 40 seconds of startup or remains in reverse for more than six seconds.
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These same symptoms prompted a smaller recall in May 2023 covering some 2022–2023 Outlander and Outlander PHEV models, but reports of camera freezes and screen reboots persisted through early 2024.
Dealers first flagged audio-control issues in mid-2023, followed by recurrent software lockups and display blackouts.
After investigating customer complaints—six field reports and 358 warranty claims—Mitsubishi concluded on May 23, 2025, that a new recall was necessary.
Owners whose vehicles were previously repaired under recall 23V345 will require this updated software as well. Going forward, all Outlanders built after April 22, 2025, will ship with the corrected software.
Mitsubishi will notify dealers starting June 16 and mail owner notification letters on June 30. Dealers will perform the software update free of charge.
Owners who incur reasonable expenses due to the recall will receive instructions in their notification letter for reimbursement through Mitsubishi's Customer Relations Department.
The National Highway Traffic Safety Administration lists this action as recall number 25V369000; Mitsubishi's internal reference is SR-25-001.
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