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Project Sarathi expands footprint in hospital navigation, patient support nationally

Project Sarathi expands footprint in hospital navigation, patient support nationally

Time of India09-06-2025

Chandigarh: Project Sarathi, the groundbreaking hospital navigation and patient support initiative pioneered by PGIMER, has achieved a significant milestone by expanding its innovative model across 34 states and Union territories of India.
This nationwide rollout underscores a major leap in healthcare facilitation and youth engagement, with the backing of the ministries of health and family welfare and youth affairs & sports.
Pankaj Rai, deputy director (administration), PGI, said, "A total of 1,467 hospitals have now received approval to implement this impactful initiative under the 'Seva Se Seekhen – Experiential Learning Programme in Hospitals' listed on the MyBharat portal."
He added, "The 1,467 hospitals across 34 states and UTs are now onboarded for the experiential learning programme in health, modelled on the successful framework of PGI's Project Sarathi."
The implementation of the Experiential Learning Programme (ELP) showed remarkable progress. From Sept 17 last year to this May 31, ELP was successfully completed in 551 hospitals. At present, 95 hospitals are actively running the ELP, with 81 of these designated as Permanent Health ELPs.
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This vast undertaking actively involves 6,444 dedicated student volunteers across the nation, with work steadily progressing in the remaining 821 approved hospitals.
Project Sarathi was formally inaugurated on May 5, 2024. A total of 816 students from 18 institutions, comprising 10 colleges and eight schools, collectively contributed over 50,340 hours of invaluable hospital navigation and support services.
These efforts led to measurable and significant improvements, including a reduction in average patient wait time from 4.2 hours to 2.8 hours, increased patient and attendant satisfaction, enhanced staff efficiency as students took on non-clinical support roles, and the productive engagement of youth.
From its beginnings as a local pilot, Project Sarathi blossomed into a national initiative of immense scale.
The ministry of youth affairs and sports has confirmed that various states and UTs, including Andaman & Nicobar Islands, Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Jharkhand, Karnataka, Kerala, Lakshadweep, Madhya Pradesh, Maharashtra, Manipur, Meghalaya, Odisha, Puducherry, Punjab, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, and Uttarakhand, have either completed or have ongoing programmes based on the Project Sarathi concept.
BOX
KNOW ABOUT THE PROJECT
Project Sarathi was formally inaugurated on May 5, 2024
A total of 816 students from 18 institutions, comprising 10 colleges and eight schools, collectively contributed over 50,340 hours of invaluable hospital navigation and support services
These efforts led to measurable and significant improvements, including a reduction in average patient wait time from 4.2 hours to 2.8 hours, increased patient and attendant satisfaction, enhanced staff efficiency as students took on non-clinical support roles, and the productive engagement of youth
From its beginnings as a local pilot, Project Sarathi blossomed into a national initiative of immense scale
From Sept 17 last year to this May 31, 'Seva Se Seekhen – Experiential Learning Programme in Hospitals' was successfully completed in 551 hospitals. At present, 95 hospitals are actively running the ELP, with 81 of these designated as Permanent Health ELPs. This vast undertaking actively involves 6,444 dedicated student volunteers across the nation, with work steadily progressing in the remaining 821 approved hospitals
A total of 1,467 hospitals have now received approval to implement this impactful initiative
Chandigarh: Project Sarathi, the groundbreaking hospital navigation and patient support initiative pioneered by PGIMER, has achieved a significant milestone by expanding its innovative model across 34 states and Union territories of India.
This nationwide rollout underscores a major leap in healthcare facilitation and youth engagement, with the backing of the ministries of health and family welfare and youth affairs & sports.
Pankaj Rai, deputy director (administration), PGI, said, "A total of 1,467 hospitals have now received approval to implement this impactful initiative under the 'Seva Se Seekhen – Experiential Learning Programme in Hospitals' listed on the MyBharat portal."
He added, "The 1,467 hospitals across 34 states and UTs are now onboarded for the experiential learning programme in health, modelled on the successful framework of PGI's Project Sarathi."
The implementation of the Experiential Learning Programme (ELP) showed remarkable progress. From Sept 17 last year to this May 31, ELP was successfully completed in 551 hospitals. At present, 95 hospitals are actively running the ELP, with 81 of these designated as Permanent Health ELPs.
This vast undertaking actively involves 6,444 dedicated student volunteers across the nation, with work steadily progressing in the remaining 821 approved hospitals.
Project Sarathi was formally inaugurated on May 5, 2024. A total of 816 students from 18 institutions, comprising 10 colleges and eight schools, collectively contributed over 50,340 hours of invaluable hospital navigation and support services.
These efforts led to measurable and significant improvements, including a reduction in average patient wait time from 4.2 hours to 2.8 hours, increased patient and attendant satisfaction, enhanced staff efficiency as students took on non-clinical support roles, and the productive engagement of youth.
From its beginnings as a local pilot, Project Sarathi blossomed into a national initiative of immense scale.
The ministry of youth affairs and sports has confirmed that various states and UTs, including Andaman & Nicobar Islands, Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chandigarh, Chhattisgarh, Delhi, Goa, Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Jharkhand, Karnataka, Kerala, Lakshadweep, Madhya Pradesh, Maharashtra, Manipur, Meghalaya, Odisha, Puducherry, Punjab, Rajasthan, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, and Uttarakhand, have either completed or have ongoing programmes based on the Project Sarathi concept.
BOX
KNOW ABOUT THE PROJECT
Project Sarathi was formally inaugurated on May 5, 2024
A total of 816 students from 18 institutions, comprising 10 colleges and eight schools, collectively contributed over 50,340 hours of invaluable hospital navigation and support services
These efforts led to measurable and significant improvements, including a reduction in average patient wait time from 4.2 hours to 2.8 hours, increased patient and attendant satisfaction, enhanced staff efficiency as students took on non-clinical support roles, and the productive engagement of youth
From its beginnings as a local pilot, Project Sarathi blossomed into a national initiative of immense scale
From Sept 17 last year to this May 31, 'Seva Se Seekhen – Experiential Learning Programme in Hospitals' was successfully completed in 551 hospitals. At present, 95 hospitals are actively running the ELP, with 81 of these designated as Permanent Health ELPs. This vast undertaking actively involves 6,444 dedicated student volunteers across the nation, with work steadily progressing in the remaining 821 approved hospitals
A total of 1,467 hospitals have now received approval to implement this impactful initiative

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