Latest news with #ZeroGovernmentBureaucracyProgramme
Sharjah 24
6 days ago
- Business
- Sharjah 24
Mohammed bin Rashid launches Phase 2 of Zero Bureaucracy Pgme.
Advancing Zero Bureaucracy During an official event in Dubai, His Highness announced the launch of the second phase of the Zero Government Bureaucracy Programme. He highlighted that the first phase had already succeeded in reducing service delivery times by more than 70%, eliminating over 4,000 unnecessary procedures, and saving more than 12 million hours for users. The programme is part of a national effort to provide faster, more impactful government services. Focusing on digital transformation In this next phase, the focus will shift toward eliminating digital bureaucracy. Sheikh Mohammed praised the efforts of over 30 government entities and 690 task teams who streamlined procedures and improved service delivery. He stressed that the UAE aims to achieve a government system free of complexity and long waits, one that delivers real impact in people's lives. National collaboration for leadership in services The event brought together more than 200 senior officials, including ministers and directors general from federal entities. The programme serves as a unifying national framework for all ministries and government bodies, with a strategic goal of positioning the UAE as a global leader in government service excellence. Success of phase one Minister of Cabinet Affairs Mohammad Al Gergawi outlined the significant results achieved in the first phase. These included the removal of over 4,000 unnecessary procedures, the elimination of 1,600 redundant requirements, and a total savings of 12 million customer hours annually. These efforts also saved the government and its customers an estimated AED 1.12 billion each year. Top-performing entities were awarded a total of AED 7 million in recognition of their efforts. Expanding the impact in phase two The second phase will aim to reduce more unnecessary procedures and digitize services further by eliminating digital bureaucracy. It will focus on ensuring round-the-clock functionality of digital platforms, modernizing digital systems, enhancing integration across government entities, and incorporating artificial intelligence to optimize the user experience. Recognition of the Ministry of Justice His Excellency Abdullah bin Sultan bin Awad Al Nuaimi, Minister of Justice, shared the Ministry's journey toward reducing bureaucracy, which earned it the top award for Best Government Team. He highlighted initiatives that helped the Ministry excel in simplifying its services and procedures. Roadmap for the future Mohammed bin Taliah, Chief of Government Services in the UAE Government, explained that Phase Two will enhance intergovernmental cooperation, improve data sharing, and promote innovative joint solutions. It will also adopt leading global business practices to further streamline operations. Engagement with the private sector The event concluded with an interactive session titled "Zero Bureaucracy and the Private Sector." Marwan Ibrahim Haji Nasser, Chairman and CEO of Tadawi Healthcare Group, and Fouad Mansoor Sharaf, Managing Director of UAE Shopping Malls at MAF Properties, discussed how reducing bureaucracy improves private sector efficiency, performance, and service excellence. Background of the Programme Launched in November 2023, the Zero Government Bureaucracy Programme reflects the UAE's leadership vision of enhancing lives, encouraging economic growth, and attracting global talent. The first phase aimed to eliminate 2,000 procedures and cut service processing times by 50%, setting the stage for a government that is faster, simpler, and more future-focused.
Hi Dubai
6 days ago
- Business
- Hi Dubai
MoHAP Launches Digital System to Streamline Healthcare Fine Collection and Boost Efficiency
The Ministry of Health and Prevention (MoHAP) has rolled out a new digital system to automate the collection of healthcare fines, aiming to boost financial compliance, reduce bureaucracy, and support the UAE's digital transformation goals. Part of the Zero Government Bureaucracy Programme, the system offers a unified platform that simplifies fine payments, improves task management, and enhances technical support. By fully automating financial procedures, the initiative enables healthcare providers to focus more on patient care while reducing administrative overhead. Officials say the platform improves data accuracy, accelerates service delivery, and aligns with federal debt collection laws. It also strengthens regulatory compliance across the private healthcare sector, paving the way for a more flexible and competitive environment. Abdullah Ahli, Acting Assistant Under-Secretary for the Support Services Sector, called the system a 'major advancement in violation management,' noting that it provides a faster and more transparent process for resolving fines. He highlighted the Ministry's broader strategy to build strong public-private partnerships and improve healthcare competitiveness. Amna Al Mandoos, Head of the Revenue Section at MoHAP, said the system supports national goals under We the UAE 2031 by offering multiple digital payment options, reducing errors, and enhancing customer satisfaction. She emphasized its role in easing compliance and boosting operational efficiency across healthcare facilities. The initiative marks a key step in MoHAP's wider adoption of emerging technologies to modernize public services and deliver smarter, more sustainable healthcare solutions. News Source: Emirates News Agency
Hi Dubai
28-05-2025
- Health
- Hi Dubai
MoHAP Launches Digital Sick Leave Attestation to Streamline Healthcare Services
The Ministry of Health and Prevention (MoHAP) has rolled out a fully digital system for issuing and attesting sick leave and medical reports, marking a key step in the UAE's Zero Government Bureaucracy Programme. The move is designed to cut transaction times, boost efficiency, and enhance customer satisfaction by allowing individuals to manage sick leave attestations through MoHAP's website or smart app using the UAE Pass. Fees are paid electronically, and the process has been tailored to reduce delays and paperwork. Under the new system, sick leaves of up to five days are attested automatically. Requests for longer periods are reviewed by a medical committee, with decisions issued within one working day. Leaves extending beyond one month require approval from the Supreme Medical Committee, while those between six and thirty days are assessed by a subcommittee. All attestation requests must be submitted within one month of the sick leave being issued. The service covers both private and government healthcare providers and applies to sick leaves issued inside or outside the UAE. For documents from abroad, prior attestation by the Ministry of Foreign Affairs is mandatory. Abdullah Ahli, Acting Assistant Undersecretary for Support Services, said the platform reflects the Ministry's push toward smart, customer-centric healthcare solutions. 'We aim to eliminate procedural complexities and deliver credible, fast-track services,' he said. Amal Al Marzooqi, Director of the Customer Happiness Department, highlighted that the system is built for speed, flexibility, and transparency. 'Our priority is to build trust in digital healthcare services and meet future expectations through innovation,' she said. The initiative supports the UAE's broader vision of integrated, smart governance and a seamless public service experience. News Source: Emirates News Agency
Zawya
30-04-2025
- Business
- Zawya
Ajman Land Department and Emirates Auction sign cooperation agreement to organise real estate auctions
Ajman, The Department of Land and Real Estate Regulation in Ajman has signed a cooperation agreement with Emirates Auction, the Middle East's leading company specialised in organizing and managing public and online auctions. Under the agreement, Emirates Auction will handle all real estate auctions referred by the Land Department, whether public or online, as part of both sides' commitment to modernising the real estate sector and accelerating the digital transformation efforts in line with the Zero Government Bureaucracy Programme. The signing ceremony took place during the third edition of the Ajman Real Estate Investment Exhibition, which was organised by the Department of Land and Real Estate Regulation under the patronage of H.H. Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council Member and Ruler of Ajman. The agreement was signed by H.E. Engineer Omar Bin Omair Al Muhairi, Director General of the Department of Land and Real Estate Regulation in Ajman, and H.E. Abdulla Matar Al Mannaei, Chairman and Managing Director of Emirates Auction, with several directors and officials from both sides present at the signing. Strengthening Strategic Partnership Under the cooperation agreement, both parties will work to expand the scope of their strategic partnership and strengthen coordination on real estate auctions falling under the jurisdiction and procedures of Ajman's Department of Land and Real Estate Regulation. Emirates Auction will be responsible for organising all auctions referred to by the department, in line with its regulations and guidelines. The company will also be committed to using the latest digital technologies to ensure the efficient and transparent management of auction processes. Innovative real estate services H.E. Engineer Omar Bin Omair Al Muhairi emphasised that the agreement is part of the department's ongoing efforts to provide innovative and competitive real estate services. 'Hence, we are committed to improving customer experiences, expanding auction options, and streamlining procedures, as well as maximising returns, thereby supporting our goals of creating a sustainable real estate investment environment and establishing global leadership in innovative real estate,' Al Muhairi said. He added that the collaboration with Emirates Auction stems from the company's industry-leading expertise and advanced capabilities in organizing and managing both public and online auctions. Significant Addition For his part, H.E. Abdulla Matar Al Mannaei stated that the cooperation with the Department of Land and Real Estate Regulation represents a significant addition to Emirates Auction's growing network of strategic partners and a clear testament to the trust in the company's reputation, performance, and services across the UAE and the region. Al Mannaei also noted that this partnership will contribute to the continued growth and development of Ajman's real estate sector. He affirmed that Emirates Auction is committed to applying global best practices and standards, ensuring the highest returns for the department, while also enhancing customer satisfaction through advanced, world-class bidding systems. He also commended the department's efforts and the continued success of the Ajman Real Estate Investment Exhibition, which he described as one of the region's leading real estate events, thanks to the promising investment opportunities it offers to both investors and entrepreneurs in the sector.
Arabian Business
29-04-2025
- Business
- Arabian Business
UAE Ministry of Human Resources and Emiratisation launches Digital Wallet for service payments
The UAE is introducing a new 'Digital Wallet' to allow businesses to seamlessly pay for Ministry of Human Resources and Emiratisation (MoHRE) services in the country. The MoHRE, in cooperation with Abu Dhabi Islamic Bank, has launched the 'Digital Wallet' as part of its digital services package aligned with the UAE's strategy for comprehensive digital transformation of government services. The 'Digital Wallet' allows corporate customers to make payments for MoHRE's services and settle fees and financial obligations instantly. UAE MoHRE digital wallet By linking the Ministry with the bank, the wallet offers fully integrated financial services that enhance service efficiency and deliver added value to users. Mohammed Saqr Al Nuaimi, Assistant Undersecretary for Support Services at MoHRE, called on companies to register for the 'Digital Wallet' on MoHRE's platforms via the 'Electronic Wallet Registration for Companies' service. Companies may begin using the wallet for payments upon approval of the registration request by the bank. He added that the launch of the wallet is the first phase of the service, which will be expanded to include multiple bank options in due course. This will support financial inclusion and align with the Ministry's strategy to enhance labour market efficiency, ease of doing business, competitiveness, flexibility and attractiveness – consolidating the country's position as a leading hub for investment and business. He affirmed the Ministry's ongoing efforts to expand digital transformation, further strengthen the integration of the Zero Bureaucracy programmer by connecting with various entities, streamline business operations, and provide a superior customer experience, reinforcing the UAE's leading position in government services, digital transformation, and integrated service delivery. The Ministry of Human Resources and Emiratisation has achieved significant milestones in digital transformation and the integration of artificial intelligence, enhancing its services and solidifying its position as a leader in government innovation, especially after transferring all Ministry operations to FedNet. It also successfully completed more than 34 million smart transactions for customers in 2024, a 59 per cent increase from 2023, and received numerous awards for its efficient, innovative, and integrated approach to eliminating government bureaucracy. Following the completion of its first phase, the Zero Government Bureaucracy Programme achieved a 100 percent completion rate for 52 services in its second phase. This resulted in a dramatic reduction in transaction completion time, from 30 working days to just five, with some services now available instantly, as well as a reduction in the required visits, underscoring the radical digital transformation of government services in the UAE.
