Latest news with #Real-TimeGovernanceSociety
New Indian Express
13-06-2025
- New Indian Express
Ethiopian delegates praise Andhra's RTGS for tech-driven governance
VIJAYAWADA: A 10-member delegation from Ethiopia, led by Girum Ketema Teklemariam, Director of Ethiopia's Digital Agriculture and Finance Program, visited the Real-Time Governance Society (RTGS) at the State Secretariat in Amaravati. The team is on a study tour to explore tech-driven governance models. RTGS Deputy CEO M Madhuri welcomed the delegation and presented an overview of RTGS's functioning. She explained how the platform bridges the gap between the government and citizens by enabling real-time monitoring, swift grievance redressal, and effective service delivery. She said that the RTGS concept was initiated under the visionary leadership of Chief Minister N Chandrababu Naidu, positioning AP as a pioneer in tech-enabled governance. She informed the visitors about the ongoing development of a comprehensive data lake integrating information from all departments, aimed at boosting transparency and administrative efficiency. She also showcased the 'Mana Mitra' WhatsApp Governance system, which currently offers 455 services and is expected to cross 1,000 soon. RTGS has also launched an 'Aware Hub' in partnership with ISRO to monitor real-time weather conditions and issue alerts. A dedicated AI Hub is being set up to enhance public service delivery through AI.
United News of India
12-06-2025
- Business
- United News of India
AP: Ethiopian Delegation visits RTGS cent
Vijayawada, June 12 (UNI) A delegation from Ethiopia visited the Real-Time Governance Society (RTGS) located in the Secretariat on Thursday. The 10-member delegation, led by Girum Ketema Teklemariam, Director of Ethiopia's Digital Agriculture and Finance Program, is currently touring Amaravati. As part of their visit, the delegation toured the RTGS facility. RTGS Deputy CEO M. Madhuri welcomed the delegation and explained the functioning of RTGS. She described how RTGS is acting as a technological bridge between the government and the people. She stated that the RTGS system took shape from the visionary ideas of Chief Minister Nara Chandrababu Naidu and that Andhra Pradesh was the first state in the country to implement such a system. She mentioned that a comprehensive data lake is being developed by integrating data from all government departments, which will help make governance more streamlined and effective. The government aims to deliver all services directly to citizens via their mobile phones, eliminating the need for people to visit government offices. As part of this initiative, a WhatsApp Governance system under the name 'Mana Mitra' has been launched. Currently, 455 types of services are being offered through WhatsApp Governance, to expand to over a thousand services shortly. An 'Aware Hub' has also been set up to provide real-time information on weather changes to the public. RTGS is continuously monitoring weather conditions in collaboration with ISRO. To ensure greater transparency and efficiency in government operations and to deliver better services to citizens, RTGS is extensively utilizing Artificial Intelligence. A dedicated AI Hub is being established within RTGS for this purpose. RTGS is also providing the necessary technological support to government departments to ensure that the benefits of government schemes and programs effectively reach the people. The Ethiopian delegation expressed appreciation for the functioning of RTGS and praised the Government of Andhra Pradesh for establishing such an impressive technological system. Accompanying the delegation were Agriculture Department Joint Director Balasubramanyam, Assistant Director VUV Ramana, and others. UNI DP BD
New Indian Express
20-05-2025
- Business
- New Indian Express
‘Ensure wider adoption of Mana Mitra': Andhra Pradesh Chief Secretary K Vijayanand
VIJAYAWADA: Chief Secretary K Vijayanand has directed officials to ensure wider reach of Mana Mitra services (WhatsApp Governance) and ensure that all government services are delivered through it. He also directed officials to make all necessary arrangements for the formal launch of the Drone Mart web portal by the Chief Minister. Chairing a review meeting on the operations of RTGS (Real-Time Governance Society) at the Command and Control Centre in the Secretariat on Monday, the Chief Secretary discussed the progress of services being offered through WhatsApp Governance platform. Besides directing the officials to take steps for delivering 500 services through Mana Mitra by June 12, he underlined that CM N Chandrababu Naidu envisions a citizen-centric governance model where people no longer need to visit government offices to get their work done. Underscoring the need to take the Mana Mitra platform closer to the public, the Chief Secretary asked the secretariat staff to play a vital role in creating awareness among citizens about its benefits. While addressing Panchayati Raj officials, the Chief Secretary noted some progress in sanitation and waste management in villages, however, he stressed that sanitation standards must be improved significantly.
Hans India
20-05-2025
- Business
- Hans India
Officials told to make all services accessible through Manamitra
Amaravati: Chief Secretary K Vijayanand has directed the officials to strengthen the reach of Manamitra WhatsApp Governance platform and ensure that all government services are delivered through it. He conducted a review of RTGS (Real-Time Governance Society) operations at the Command and Control Centre in the State Secretariat here on Monday. During the review, he inquired about the progress of services being offered through WhatsApp Governance and emphasised the goal of enabling 500 services to be delivered via Manamitra by June 12. He underlined that Chief Minister N Chandrababu Naidu envisions a citizen-centric governance model, where people no longer need to visit government offices or chase officials to get their work done. Instead, all services should be made easily accessible through digital platforms like Manamitra. He stressed the need to take Manamitra deeper into the public domain and said Secretariat staff should play a vital role in creating awareness among citizens about its benefits. The CS also instructed that the data integration process within RTGS be accelerated to meet defined targets, as integrated data would enable more efficient and seamless service delivery across departments with the support of RTGS's technological infrastructure. Addressing Panchayat Raj officials, Vijayanand noted some progress in sanitation and waste management efforts in villages but stressed that sanitation standards must be improved significantly. He reiterated that the government's goal is to ensure visibly clean villages. He also directed officials to make all necessary arrangements for the formal launch of the Drone Mart web portal by the Chief Minister. RTGS CEO Prakhar Jain informed that 325 services are currently being delivered through WhatsApp Governance, with plans to expand this to 400 services by the end of the month. In alignment with the government's vision, the target of 500 services will be achieved by June 12. He added that Blockchain technology is being effectively used to verify downloadable certificates accessed via WhatsApp. So far, 14,269 certificates in the AP Seva platform and 1,240 certificates in Mee Seva have been secured using Blockchain. He also noted that older certificates will soon be verifiable using the same technology. The Data Lake infrastructure is also nearing completion, he said. Panchayat Raj Department Principal Secretary Shashi Bhushan, Director Krishna Teja, APSRTC Managing Director Dwaraka Tirumala Rao, Civil Supplies Department Secretary Saurabh Gaur, and other senior officials also attended.
The Hindu
14-05-2025
- Politics
- The Hindu
Malawi delegation visits RTGS in Vijayawada
A delegation from the southeast African nation of Malawi visited the Central Command and Control Room of the Real-Time Governance Society (RTGS), on Wednesday. Representatives from the Malawi National Water Resources Authority came to study the effective policies adopted by Andhra Pradesh in water resource monitoring. As part of their visit, the delegation toured the RTGS facility. RTGS CEO Prakhar Jain explained the functioning of the organisation. He detailed the technological services provided by the organisation to ensure seamless implementation of government programmes and schemes to the public. RTGS serves as a bridge between the government and the people, he said. He also explained how public grievances received through the grievance redressal platform are being resolved. Dwight Kambuku, CEO of the Malawi National Water Resources Authority, praised the operations of RTGS, calling it exemplary. He remarked that such a technologically advanced system, established to provide better services to the public, is a model for all. RTGS Deputy CEO M. Madhuri and others also participated in the programme.
