Latest news with #PublicGrievancesRedressalSystem
Hans India
4 days ago
- Politics
- Hans India
Officials must act sincerely in resolving public grievances: Collector
Anantapur: Anantapur District Collector Dr Vinod Kumar emphasized the need for sincerity and prompt action in addressing public grievances through the Public Grievances Redressal System (PGRS). The Collector, along with Tadipatri MLA JC Asmith Reddy, received 461 petitions from the public during a PGRS programme held at the TTD Kalyana Mandapam in Yadiki Mandal on Monday. Speaking on the occasion, he directed all transferred officials to immediately report to their new postings. He highlighted the newly issued guidelines which stipulate that government staff, including VROs, junior assistants, and secretariat employees, must not be posted in their native villages, mandals, or constituencies to maintain administrative integrity. First-level and second-level gazetted officers must also avoid postings in their own constituencies or revenue divisions. He stated that the government has already issued orders to ensure that no district officer serves in their home district and assured that any issues arising from these guidelines would be resolved accordingly. He also stressed the importance of prompt grievance resolution without delay, as directed by Chief Minister N Chandrababu Naidu. He announced that random inspections and sample verifications would be conducted to assess the quality and effectiveness of grievance redressal. He said field-level officers must understand the correct process for resolving petitions and warned that officials would be contacted directly to verify the status of grievances submitted through the PGRS portal. Various department heads and district officials, including the Joint Collector Shiv Narayan Sharma, DRO A Malola, and special deputy collectors, were present at the event. Senior officials from departments like agriculture, revenue, housing, health, BC welfare, industries, and others also participated.
Hans India
4 days ago
- Hans India
Justice will be ensured for complainants, says SP Ratna
Puttaparthi: District Superintendent of Police (SP) V Ratna on Monday assured that justice will be delivered to complainants by conducting thorough investigations within the legal framework. Participating in the Public Grievances Redressal System programme held at the Conference Hall of the District Police Office, she received a total of 80 complaints from the public. Speaking on the occasion, she stated that all complaints would be investigated thoroughly in accordance with the law and resolved appropriately. She instructed concerned officials via phone to resolve legally valid issues immediately and to ensure that complaints are not repeated. She emphasized swift and just action, directing officials to act promptly and deliver justice without delay. The grievances received during the programme included family disputes, land issues, cyber frauds, and property distribution conflicts. Along with the SP, Puttaparthi DSP Vijay Kumar, Women's PS DSP Adinarayana, and Legal Advisor Sainath Reddy, along with police staff, also participated in the event.
Hans India
4 days ago
- Politics
- Hans India
Tidco houses will be handed over by Dasara: NMC chief
Nellore: Municipal Commissioner YO Nandan said, following the directions of MA&UD Minister P Narayana, TIDCO houses would be handed over to the beneficiaries by Dasara festival. He took representations from the public during Public Grievances Redressal System on Monday. Responding to the plea of the petitioners over inordinate delay in handing over TIDCO houses, the Commissioner said the government is keen on providing infrastructure facilities in full fledged manner before handling them over to the beneficiaries. Hence, there is delay and causing inconvenience, he informed, adding that 90 per cent of works of infrastructure facilities were completed and the remaining works are under progress in a war foot manner. Stating that houses are not sanctioned for a few beneficiaries for various reasons, Commissioner Nandan said following the government's directions, money will be refunded to them very soon. He stated that the municipal administration has already served notices to the beneficiaries, who owned the houses, to take them. If they are not interested, then the houses would be allocated to others, he added. The Commissioner has warned of initiating stringent action against people, who constructed houses without proper permissions, adding that the municipal administration has already submitted petitions against 25 illegal constructions in the court and summons also sent to the building owners for initiating criminal action. Deputy Commissioner Chennudu and others were present.
Hans India
03-06-2025
- Politics
- Hans India
SP urges for legal resolution of public grievances
Anantapur: District Superintendent of Police P Jagadeesh directed police officials to resolve public grievances within the legal framework in a manner that ensures petitioners' satisfaction. As part of the Public Grievances Redressal System (PGRS) held on Monday at the District Police Conference Hall, a total of 103 petitions were received from people across Anantapur District. He personally received the petitions, interacted directly with the complainants, and assured them of thorough resolutions. He instructed concerned police officials via Zoom to immediately address the grievances and take necessary legal action to ensure justice for the petitioners. Emphasizing the importance of public complaints, the SP urged officials to avoid negligence and resolve issues promptly. The petitions covered a variety of matters including family disputes, land issues, and financial problems. Women DSP S Mahaboob Basha also participated in the programme.
Hans India
03-06-2025
- Politics
- Hans India
Collector calls for timely resolution of public grievances
Gooty: District Collector Dr Vinod Kumar V on Monday directed officials to resolve all PGRS (Public Grievances Redressal System) petitions within the stipulated time. Addressing the grievances at the 'Praja Samasya Parishkara Vedika' held at Vasudha Function Hall in Gooty town, the Collector personally received 490 petitions from the public and stressed that officers at all levels—including village and mandal officials—must act sincerely and promptly. He warned that action would be taken against negligent officers if unresolved grievances were brought to his notice during field visits. Aadhar-linked tracking has been introduced to avoid duplicate petitions, and officials were instructed to thoroughly review past unresolved issues. He also emphasized inter-departmental coordination by making phone numbers of concerned officials accessible for better petition handling. The Collector, along with other district officials including Joint Collector Shiv Narayan Sharma, DRO A Malola, and various departmental heads, participated in the event. On this occasion, TB Mukt Bharat campaign posters and pamphlets were also released.
