Latest news with #AnilTandon
Mint
8 hours ago
- Business
- Mint
Bharat Collections Summit & Awards 2025 Spotlights India's ₹55,000 Cr Recovery Market
India's debt collections sector, valued at ₹ 55,000 crore as per a McKinsey and Spocto X report, is emerging as a critical force in the broader credit ecosystem. At a time when conversations around responsible lending and recovery are gaining ground, the Bharat Collections Summit & Awards 2025 provided a timely and focused event to foreground this pivotal but often underrepresented function. As India's largest collections event it brought together some of the nation's major lenders, collections leaders, agencies and policymakers. Held at The Lalit, Mumbai on 12th June 2025, and organised by The Brainalytics, the event brought together more than 200 senior leaders from over 50 financial institutions. Spocto X served as the Presenting Partner, while YuCollect was the Collections Infrastructure Partner. The day-long summit aimed to reframe collections not just as an operational necessity but as a strategic, tech-enabled driver of financial stability. Find the spotlight on leaders reimagining collections Anil Tandon, Senior EVP – Retail Portfolio Management, HDFC Bank, opened the summit with a keynote on the 'AI Revolution in Collections.'His metaphor of'compliance as the third umpire' struck a chord across the room — positioning AI as a strategic partner in driving customer fairness and smarter recoveries. This sentiment carried through the day. Krishnendu Majumdar, CPTO, Yubi Group, challenged the industry to look beyond cost-saving and view collections as a growth driver. He called for'agentic AI' to help institutions scale ethically into underserved Bharat. Sagar Chaudhuri, SVP II & Head – Strategy, HDFC Bank, reinforced the urgency of creating more unified systems and transparent data flows, advocating for infrastructure-level reform that can scale responsibly. In a grounded and highly practical session, Sanju Mangrulkar, General Manager – Credit Monitoring & Policy, Central Bank of India, discussed how his team is already using AI to trace alternate borrower contacts and surface asset-related data to aid recoveries. Sukhvinder Kaur, Chief General Manager, State Bank of India, offered insights into the scale at which SBI is deploying technology. She shared that SBI — with one of the largest retail lending portfolios in the country — is using over 150 in-house AI models across fraud detection, early warning signals, and predictive collections. She emphasised that digital-first lending must be supported by digital-first collections, highlighting how AI enables personalised nudges, life-cycle monitoring, and customer-centric recovery strategies. DS Tripathi, Executive Director, Aadhar Housing Finance, drew attention to the operational realities of small-ticket lending, arguing that inefficient systems increase credit costs and can ultimately threaten business viability. Adding to the conversation on technology-led infrastructure, Bhavin Parekh, Co-Founder of YuCollect, anchored a panel on digital design and collections operations at scale. The discussion focused on how a unified, intelligent framework could create measurable impact across stakeholders. Throughout the day, panel sessions brought together experts from a wide range of institutions including ICICI Home Finance, SBI, John Deere Financial, Cent Bank Home Finance, IDBI Bank, Aadhar Housing Finance, Tyger Capital, Bajaj Capital, NPCI, Bank of Baroda, DBS, Poonawalla Fincorp, DCB Bank, Karnataka Bank, and ranged from regulatory compliance to empathetic borrower engagement, and from vendor management to the future of automation in collections. The Central Bank of India team received the 'Outstanding Achievement in Collections Strategy' award. As the day progressed, a shared consensus began to emerge — that India's collections sector must transition from reactive operations to proactive systems, rooted in ethics, data governance, and long-term sustainability. The evening featured the inaugural Bharat Collections Awards, designed to recognise excellence and innovation within the industry. Devarsh Mapuskar, Business Head, Spocto X, and Kapil Rohilla, Head of Operations, Spocto X, led the awards ceremony. Nilesh Dasri, Product Head – Digital Debt Servicing, ICICI Bank, joined the Spocto X leadership in felicitating the winners. Central Bank of India was named 'Best Collection Team of the Year,' a recognition accepted by Sanju Mangrulkar, Sukesh Jha, R.L. Nayak, and Amit Verma. Other notable awardees included Datta Chavan of Reliance ARC for innovation in collection practices,Vishal Chugh of Tata Capital as Debt Management Innovator, and Binit Jha of IDBI Bank as the 'Most Promising CDO'. Girish Patnaik of Bank of Baroda was honoured for their contributions to digital collections, while Ashish Jain, also from Bank of Baroda, received recognition for 'Ethical Leader in Risk and Debt Management'. What set this summit apart was its clear call to action: the collections function is no longer just a back-end support unit but a strategic pillar that intersects with customer experience, credit health, and institutional trust. As Spocto X and YuCollect continue to shine a spotlight on the sector, the industry is inching closer to a future where collections are not just efficient and tech-driven, but also empathetic and inclusive. This summit wasn't just a one-day gathering. It marked a foundational shift in how collections are viewed, managed, and evolved across institutions — from silos to systems, from paperwork to platforms, and from instinct to intelligence.
Mint
11 hours ago
- Business
- Mint
Bharat Collections Summit & Awards 2025 Spotlights India's ₹55,000 Cr Recovery Market
India's debt collections sector, valued at ₹ 55,000 crore as per a McKinsey and Spocto X report, is emerging as a critical force in the broader credit ecosystem. At a time when conversations around responsible lending and recovery are gaining ground, the Bharat Collections Summit & Awards 2025 provided a timely and focused event to foreground this pivotal but often underrepresented function. As India's largest collections event it brought together some of the nation's major lenders, collections leaders, agencies and policymakers. Held at The Lalit, Mumbai on 12th June 2025, and organised by The Brainalytics, the event brought together more than 200 senior leaders from over 50 financial X served as the Presenting Partner, while YuCollect was the Collections Infrastructure Partner. The day-long summit aimed to reframe collections not just as an operational necessity but as a strategic, tech-enabled driver of financial stability. Find the spotlight on leaders reimagining collections Anil Tandon, Senior EVP – Retail Portfolio Management, HDFC Bank, opened the summit with a keynote on the 'AI Revolution in Collections.'His metaphor of'compliance as the third umpire' struck a chord across the room — positioning AI as a strategic partner in driving customer fairness and smarter recoveries. This sentiment carried through the day. Krishnendu Majumdar, CPTO, Yubi Group, challenged the industry to look beyond cost-saving and view collections as a growth driver. He called for'agentic AI' to help institutions scale ethically into underserved Bharat. Sagar Chaudhuri, SVP II & Head – Strategy, HDFC Bank, reinforced the urgency of creating more unified systems and transparent data flows, advocating for infrastructure-level reform that can scale responsibly. In a grounded and highly practical session, Sanju Mangrulkar, General Manager – Credit Monitoring & Policy, Central Bank of India, discussed how his team is already using AI to trace alternate borrower contacts and surface asset-related data to aid recoveries. Sukhvinder Kaur, Chief General Manager, State Bank of India, offered insights into the scale at which SBI is deploying technology.'SBI — with a ₹ 7 trillion AUM in retail lending — is using over 150 in-house AI models across fraud detection, early warning signals, and predictive collections.' She emphasised that digital-first lending must be supported by digital-first collections, highlighting how AI enables personalised nudges, life-cycle monitoring, and customer-centric recovery strategies. DS Tripathi, Executive Director, Aadhar Housing Finance, drew attention to the operational realities of small-ticket lending, arguing that inefficient systems increase credit costs and can ultimately threaten business viability. Adding to the conversation on technology-led infrastructure, Bhavin Parekh, Co-Founder of YuCollect, anchored a panel on digital design and collections operations at scale. The discussion focused on how a unified, intelligent framework could create measurable impact across stakeholders. Throughout the day, panel sessions brought together experts from a wide range of institutions including ICICI Home Finance, SBI, John Deere Financial, Cent Bank Home Finance, IDBI Bank, Aadhar Housing Finance, Tyger Capital, Bajaj Capital, NPCI, Bank of Baroda, DBS, Poonawalla Fincorp, DCB Bank, Karnataka Bank, and ranged from regulatory compliance to empathetic borrower engagement, and from vendor management to the future of automation in collections. The Central Bank of India team received the 'Outstanding Achievement in Collections Strategy' award. As the day progressed, a shared consensus began to emerge — that India's collections sector must transition from reactive operations to proactive systems, rooted in ethics, data governance, and long-term sustainability. The evening featured the inaugural Bharat Collections Awards, designed to recognise excellence and innovation within the industry. Devarsh Mapuskar, Business Head, Spocto X, and Kapil Rohilla, Head of Operations, Spocto X, led the awards ceremony. Nilesh Dasri, Product Head – Digital Debt Servicing, ICICI Bank, joined the Spocto X leadership in felicitating the winners. Central Bank of India was named 'Best Collection Team of the Year,' a recognition accepted by Sanju Mangrulkar, Sukesh Jha, R.L. Nayak, and Amit Verma. Other notable awardees included Datta Chavan of Reliance ARC for innovation in collection practices,Vishal Chugh of Tata Capital as Debt Management Innovator, and Binit Jha of IDBI Bank as the 'Most Promising CDO'. Girish Patnaik of Bank of Baroda was honoured for their contributions to digital collections, while Ashish Jain, also from Bank of Baroda, received recognition for 'Ethical Leader in Risk and Debt Management'. What set this summit apart was its clear call to action: the collections function is no longer just a back-end support unit but a strategic pillar that intersects with customer experience, credit health, and institutional trust. As Spocto X and YuCollect continue to shine a spotlight on the sector, the industry is inching closer to a future where collections are not just efficient and tech-driven, but also empathetic and inclusive. This summit wasn't just a one-day gathering. It marked a foundational shift in how collections are viewed, managed, and evolved across institutions — from silos to systems, from paperwork to platforms, and from instinct to intelligence. Note to the reader: This article is part of Mint's paid consumer connect initiative and is independently created by the brand. Mint assumes no editorial responsibility for the content, including its accuracy, completeness, or any errors or omissions. Readers are advised to verify all information independently.
Business Standard
4 days ago
- Business
- Business Standard
India's First Large-Scale Collections-Exclusive Event Marks Remarkable Success
NewsVoir Mumbai (Maharashtra) [India], June 16: On 12th June 2025, The Lalit Mumbai hosted the inaugural Bharat Collections Awards & Summit 2025, bringing together over 200+ collection-focused delegates, 50+ speakers, and senior leaders from India's financial services ecosystem. The event was organized by The Brainalytics and strongly supported by presenting partners Spocto X, India's largest AI-powered end-to-end collections platform, and YuCollect, India's first unified collections infrastructure. Both platforms played a central role in driving the event's agenda of innovation, transparency, and responsible collections. Redefining Collections with AI, Innovation & Empathy The day opened with a powerful keynote by Anil Tandon, Senior EVP, Retail Portfolio Management, HDFC Bank, who emphasized how collections is evolving from a backend function to a strategic business partner through AI, predictive analytics, and a balance between automation and human judgment. "AI will own the patterns, but humans will always own the emotions. Together, this collaboration will transform collections from merely recovering dues to proactively preventing losses." Insightful Dialogues Across Leaders The summit featured deep industry discussions led by senior executives. Krishnendu Majumdar, CPTO at Yubi Group, presented a standalone session on "The New Frontier: Empowering Bharat's Credit Revolution with AI and Human Ingenuity," highlighting how AI can enable hyper-personalized, scalable, and responsible credit and collections models. Panel discussions featured leaders like Bhavin Parekh, Co-founder, YuCollect, who moderated the session "Collections 2.0: What a Modern Infrastructure Should Look Like," joined by executives such as Sagar Chaudhuri (HDFC Bank), Ms. Sukhvinder Kaur (State Bank of India), D S Tripathi (Aadhar Housing Finance), Binit Jha (IDBI Bank), along with other senior leaders from DBS Bank, NPCI, Bank of Baroda, Poonawalla Fincorp, John Deere Financial, ICICI Home Finance, Bajaj Capital, DCB Bank, Karnataka Bank, Fibe, and Bajaj Housing Finance. Additional panelists included Yatnesh Mittal, Head, Business Growth & Strategy, ETHERA (Creditas Solutions) and Vivek Nair, Regional Director, Ananth Shroff, Founder & CEO, DPDzero, delivered a standalone session on "Reinventing Debt Collections for India," where he explored the importance of risk intelligence and digital-first strategies to modernize traditional collection workflows. Anirudh Yadava, Enterprise Sales Lead, conducted a forward-looking session on "Transforming Collections with Gen AI," showcasing how generative AI and voice automation can create hyper-personalized borrower journeys to enhance customer experience. Recognizing Industry Excellence The summit also celebrated outstanding contributions through the Bharat Collections Awards 2025. Devarsh Mapuskar, Business Head, Spocto X, and Kapil Rohilla, Operations Head, Spocto X, felicitated individuals and organizations driving innovation and excellence in collections. Among the many awardees, recognitions included Girish Patnaik (Bank of Baroda) for outstanding contribution, Datta Chavan (Reliance ARC) for innovation in collections, Vishal Chugh (Tata Capital) as debt management innovator, Binit Jha (IDBI Bank) as most promising CDO, and Karthikeyan Ramaswamy (Poonawalla Fincorp) as Innovative CDO of the Year. Corporate honors went to HDFC Bank, Central Bank of India, Karnataka Bank, and IDBI Bank. The "Best Collection Team of the Year" was awarded to Central Bank of India, received by Sanju Mangrulkar along with his team Sukesh Jha, R L Nayak, and Amit Verma. Several other leaders and organizations were also felicitated for their impactful work. Setting New Industry Benchmarks The event marked a significant milestone for India's collections industry, providing a focused platform for dialogue, knowledge-sharing, and cross-industry collaboration. Leaders appreciated the personalized format, noting the importance of having a collections-exclusive forum addressing sector-specific challenges and opportunities. The Bharat Collections Awards & Summit 2025 successfully laid the foundation for what is expected to become a recurring flagship event for the industry, driving responsible, technology-driven, and customer-centric debt recovery practices in India. The summit was made possible by the generous support of our partners: Presenting Partner: Spocto X | Collections Infrastructure Partner: YuCollect | Platinum Partner: DPDzero | Gold Partner: | CX Partner: | Fintech SRO Partner: FACE | Exhibit Partners: Creditas Solutions, Rezolv, CredResolve, Paysprint, Neowise.
Fashion Value Chain
4 days ago
- Business
- Fashion Value Chain
India's First Large-Scale Collections-Exclusive Event Marks Remarkable Success
On 12th June 2025, The Lalit Mumbai hosted the inaugural Bharat Collections Awards & Summit 2025, bringing together over 200+ collection-focused delegates, 50+ speakers, and senior leaders from India's financial services ecosystem. The event was organized by The Brainalytics and strongly supported by presenting partners Spocto X, Indias largest AI-powered end-to-end collections platform, and YuCollect, Indias first unified collections infrastructure. Both platforms played a central role in driving the event's agenda of innovation, transparency, and responsible collections. India's first-of-its-kind Bharat Collection Summit & Awards 2025 Redefining Collections with AI, Innovation & Empathy The day opened with a powerful keynote by Mr. Anil Tandon, Senior EVP, Retail Portfolio Management, HDFC Bank, who emphasized how collections is evolving from a backend function to a strategic business partner through AI, predictive analytics, and a balance between automation and human judgment. 'AI will own the patterns, but humans will always own the emotions. Together, this collaboration will transform collections from merely recovering dues to proactively preventing losses.' Insightful Dialogues Across Leaders The summit featured deep industry discussions led by senior executives. Mr. Krishnendu Majumdar, CPTO at Yubi Group, presented a standalone session on 'The New Frontier: Empowering Bharat's Credit Revolution with AI and Human Ingenuity,' highlighting how AI can enable hyper-personalized, scalable, and responsible credit and collections models. Panel discussions featured leaders like Mr. Bhavin Parekh, Co-founder, YuCollect, who moderated the session 'Collections 2.0: What a Modern Infrastructure Should Look Like,' joined by executives such as Mr. Sagar Chaudhuri (HDFC Bank), Ms. Sukhvinder Kaur (State Bank of India), Mr. D S Tripathi (Aadhar Housing Finance), Mr. Binit Jha (IDBI Bank), along with other senior leaders from DBS Bank, NPCI, Bank of Baroda, Poonawalla Fincorp, John Deere Financial, ICICI Home Finance, Bajaj Capital, DCB Bank, Karnataka Bank, Fibe, and Bajaj Housing Finance. Additional panelists included Mr. Yatnesh Mittal, Head, Business Growth & Strategy, ETHERA (Creditas Solutions) and Mr. Vivek Nair, Regional Director, Mr. Ananth Shroff, Founder & CEO, DPDzero, delivered a standalone session on 'Reinventing Debt Collections for India,' where he explored the importance of risk intelligence and digital-first strategies to modernize traditional collection workflows. Mr. Anirudh Yadava, Enterprise Sales Lead, conducted a forward-looking session on 'Transforming Collections with Gen AI,' showcasing how generative AI and voice automation can create hyper-personalized borrower journeys to enhance customer experience. Recognizing Industry Excellence The summit also celebrated outstanding contributions through the Bharat Collections Awards 2025. Mr. Devarsh Mapuskar, Business Head, Spocto X, and Mr. Kapil Rohilla, Operations Head, Spocto X, felicitated individuals and organizations driving innovation and excellence in collections. Among the many awardees, recognitions included Mr. Girish Patnaik (Bank of Baroda) for outstanding contribution, Mr. Datta Chavan (Reliance ARC) for innovation in collections, Mr. Vishal Chugh (Tata Capital) as debt management innovator, Mr. Binit Jha (IDBI Bank) as most promising CDO, and Mr. Karthikeyan Ramaswamy (Poonawalla Fincorp) as Innovative CDO of the Year. Corporate honors went to HDFC Bank, Central Bank of India, Karnataka Bank, and IDBI Bank. The 'Best Collection Team of the Year' was awarded to Central Bank of India, received by Mr. Sanju Mangrulkar along with his team Mr. Sukesh Jha, Mr. R L Nayak, and Mr. Amit Verma. Several other leaders and organizations were also felicitated for their impactful work. Setting New Industry Benchmarks The event marked a significant milestone for India's collections industry, providing a focused platform for dialogue, knowledge-sharing, and cross-industry collaboration. Leaders appreciated the personalized format, noting the importance of having a collections-exclusive forum addressing sector-specific challenges and opportunities. The Bharat Collections Awards & Summit 2025 successfully laid the foundation for what is expected to become a recurring flagship event for the industry, driving responsible, technology-driven, and customer-centric debt recovery practices in India. The summit was made possible by the generous support of our partners: Presenting Partner: Spocto X | Collections Infrastructure Partner: YuCollect | Platinum Partner: DPDzero | Gold Partner: | CX Partner: | Fintech SRO Partner: FACE | Exhibit Partners: Creditas Solutions, Rezolv, CredResolve, Paysprint, Neowise.
Business Standard
05-06-2025
- Business
- Business Standard
India's Largest Collections Summit Set to Redefine the Industry with Unmatched Scale and Vision
NewsVoir Mumbai (Maharashtra) [India], June 5: For the first time ever, India's collections industry will come together at an unprecedented scale to align on a shared vision for the future. The Bharat Collection Summit & Awards 2025, scheduled for 12th June at The Lalit, Mumbai, marks a defining moment--bringing over 200 senior delegates from banks, NBFCs, fintechs, regulators, and recovery partners under one roof to co-create a modern, transparent, and tech-led collections ecosystem. This is the first and only platform in India exclusively dedicated to the collections ecosystem, and the excitement across the industry is palpable. From CXOs and policy leaders to field supervisors and agency heads, professionals across the board are coming together to shape a responsible, technology-driven, and future-ready collections landscape. Keynote & Panels Featuring India's Top Financial Leaders The summit features an exceptional lineup of keynote speakers and panelists--spanning leadership from India's top financial institutions, regulators, and innovation-driven fintechs. Keynote speakers include: Gaurav Kumar, Founder & CEO, Yubi Group Anil Tandon, Senior Leadership, HDFC Bank ...and several other distinguished leaders from across the BFSI sector. Panel discussions will bring together a powerful group of decision-makers and influencers, including but not limited to: Sagar Chaudhuri, HDFC Bank D S Tripathi, Aadhar Housing Finance Rajaram Manian, Tyger Capital (formerly Adani Capital) Ashish Chandekar & Dr. Ashish Jain, Bank of Baroda Ashwani Sharma, DBS Bank Sanju Mangrulkar, Central Bank of India Binit Jha, IDBI Bank ...and many more. These sessions will explore the future of collections through the lens of AI innovation, compliance, borrower experience, governance, and last-mile execution--driving a rich and actionable dialogue across the ecosystem. Hear from India's Leading Financial Institutions The summit is being shaped by leaders from a wide range of India's most respected financial institutions, including but not limited to: HDFC Bank, ICICI Home Finance, Unity Small Finance Bank, Aditya Birla Finance, Canara Bank, IDBI Bank, Central Bank of India, John Deere Financial, DBS Bank, DCB Bank, Bank of Baroda, State Bank of India, Union Bank of India ...and many more are scheduled to join. For the first time, top collection agencies will also be present to bring in-ground realities and partnership insights into the conversation--ensuring every voice in the value chain is represented. Spocto X & YuCollect: Powering the Ecosystem Transformation Both subsidiaries of the Yubi Group, Spocto X and YuCollect are driving the next phase of collections in India: Spocto X, the Presenting Partner, is an AI-powered collections platform that acts as an intelligent agent--executing strategies, making decisions, and managing the full collections lifecycle with minimal human input. YuCollect, the Collections Infrastructure Partner, unifies lenders, vendors, and regulators in one ecosystem--enabling seamless discovery, execution, and compliance with full transparency. Together, they are building a tech-led, accountable, and scalable future for collections. Supported by a Strong Industry Network In addition, the summit is supported by several other players contributing to the broader ecosystem conversation: DPD Zero - Platinum Partner Rezolv - Gold Partners Credresolve & Creditas - Exhibit Partners FACE (Fintech Association for Consumer Empowerment) - SRO Partner A Benchmarking Moment for Collections This isn't just a summit--it's a defining milestone for the collections industry. With unmatched participation from regulators, lenders, fintech innovators, and field enablers, the Bharat Collection Summit & Awards 2025 is set to benchmark how collections in India must evolve--with empathy, insight, compliance, and collaboration.
