Cloud-Native Wellness ERP: IDS Next Invites a New Era in Wellness Management
Wellness and spa offerings have become increasingly vital to enhancing guest experiences and driving profitability within the hospitality industry. Statista revealed the global health and wellness market is estimated to reach almost seven trillion U.S. dollars by 2025, with EHL Insights anticipating that the global medical spa market will reach US$45 Billion by 2030. As health and wellness offerings and personalised experiences become more integral to travel and tourism, the wellness sector is evolving at an unprecedented pace.
In response to this growing demand, IDS Next delivers smart enterprise resource planning solutions not only for hotels, restaurants, banquets and leisure sectors but also for the wellness vertical, with a suite of innovative solutions designed to elevate operations.
At the core of this is FX Spa, a spa management system with standout features: roster management, appointment handling, guest profile management for enhanced personalisation, and comprehensive reporting to drive smarter operations. The simplified billing system automatically shows completed appointments, allowing for multiple payment settlements, loyalty rewards, discount coupons, and gift card redemptions with ease. With support for guest bookings, multi-day and family appointments, and configurable forms and packages, FX Spa offers unmatched flexibility tailored for both traditional spas and modern wellness centres.
FX Spa also shines in its seamless integration capabilities. It connects natively with IDS Next's FX Front Office Management and FX Finance modules, as well as third-party platforms, including Oracle's Opera PMS and SAP, enabling true cross-functional visibility and automation.
Beyond FX Spa, IDS Next's comprehensive wellness suite supports the full ecosystem of spa operations, covering material management, front office, finance, guest engagement, housekeeping, and managing data for instant insights, analysis and operational visibility. This cloud-native, mobile-first platform empowers wellness operators with a complete, scalable toolkit for business growth.
IDS Next's CRO, Rajesh Yadav, added his thoughts on the company's venture into the wellness sector. 'The pandemic and the consequent preference for health, wellness, and self-care were major catalysts for changes in guest behaviour. Moving forward, businesses cannot rely on accommodation and F&B alone to satisfy this change in demand patterns. With that in mind, IDS Next is proud to support businesses in delivering a holistic hospitality experience; one that joins the traditional hospitality with innovative wellness solutions' .
'Wellness continues to shape guest expectations, and we are proud to offer comprehensive tools that enhance operational efficiency and drive profitability, ensuring our customers are well-equipped for success in this new era of hospitality', added Manoj K Mohanty, Senior Vice President – Sales, South Asia and Southeast Asia.
As the wellness sector continues to thrive, IDS Next is committed to our continuing journey of empowering businesses with the tools needed to adapt to the evolving demands, well-positioned to support the growth of the wellness industry and drive continued success for its customers.
About IDS Next
With a global presence in 50+ countries, IDS Next offers cloud-native and mobile-first full-stack ERP solutions for hotels, restaurants, wellness, banquets and events sectors. Seamlessly integrating with 350+ world-class technology partners, we leverage industry expertise and a customer-centric approach to deliver SaaS solutions that keep clients competitive in an ever-evolving global market. Today, we are trusted by renowned hospitality brands, including ITC Hotels, Taj Hotels, Kaya Kalp, Jiva Spa, and Antara Senior Living.
For more information, visit www.idsnext.com.
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