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Why Restaurant Owner Kicked Out Mom and Her Autistic Son Backed: 'Rude'

Why Restaurant Owner Kicked Out Mom and Her Autistic Son Backed: 'Rude'

Newsweek2 days ago

Based on facts, either observed and verified firsthand by the reporter, or reported and verified from knowledgeable sources.
Newsweek AI is in beta. Translations may contain inaccuracies—please refer to the original content.
A restaurant owner has found support online after detailing the reasons she ejected a woman and her autistic son from the establishment.
The CDC says that an estimated 1 in every 31 children in the U.S. live with a type of autism spectrum disorder (ASD) with boys nearly four times more likely to be diagnosed than girls. Parenting an autistic child brings with it several unique challenges, not least when it comes to activities other families might take for granted, such as eating out.
However, Gina, a 55-year-old restaurateur based in New York, found her patience tested to breaking point by the actions of a child eating at her family-owned pizzeria with his mom.
In a post shared to Reddit under the handle u/Mammoth_Mission_818, Gina, 51, detailed the situation that played out a few weeks ago when she noticed a 9-year-old boy "watching cartoons on his tablet at full volume" at a table with his mom. "One of the rules we have in our restaurant is that nobody is allowed to talk on speaker phone, play music out loud or have anything playing on speaker from a personal device," Gina said.
When she approached the mom to request he turn off the volume as it was "disruptive to other customers." she responded "rudely" that her son had both ADHD and autism so needed to watch something to avoid kicking up a fuss while they waited.
The mom also snapped at Gina when she suggested he wear headphones, claiming that he "does not like to use them." Some 10 minutes later, matters escalated further when Gina, in the kitchen at the time, started hearing "loud banging noises" coming from the dining room.
"I came out to find the child furiously banging his fists on the table while the mom just sat there ignoring it," Gina wrote. When Gina asked the mom to address his behavior, she again said he was "on the spectrum" and that this was "normal behavior" if he isn't able to watch something.
Then things got worse. "The boy then stood up and started running around my restaurant, punching and kicking the other tables and chairs, and knocking things over," Gina said.
At this point, another customer intervened, telling the mom: "control your kid or I will." That sparked another argument, with the mom telling the fellow customer that "autistic children deserve to occupy the same spaces as everyone else."
Though Gina agreed with this sentiment, she warned the woman to get her son's behavior "under control" or leave. The mom reacted with fury, telling Gina it was "illegal to discriminate."
Gina's husband then came out with a to-go box and ordered the visibly "shocked" woman to pack up her meal and go. The experience has left Gina conflicted.
"I love kids, my husband and I raised five of them, even one with special needs. But, autism or not, nothing gives you the right to behave this way in any setting," she said. "I'm tired of rude kids and lazy parents who embolden them to behave this way … This is not about ADHD, autism, or any other condition. This is about entitlement."
What the Expert Said
Amber Young, a licensed psychotherapist and the founder of Cope & Calm Counseling, told Newsweek she has some sympathy for the mother and her child.
"Dining out with a neurodivergent child can be incredibly challenging—not because of the child, but because many public spaces, including restaurants, just aren't built with neurodivergent needs in mind," Young said.
"These environments are often full of sensory and social challenges. Bright lights, unpredictable noises, unfamiliar smells, and the pressure to 'behave' in a certain way can quickly overwhelm a child whose brain processes the world differently.
"They might cope through stimming, vocalizing, or needing to move around. These are all valid responses from a nervous system that's trying to regulate, but, unfortunately, they're often misunderstood as disruptive or 'bad behavior.'"
However, Young acknowledged the son's actions left his mom in a "tight spot" in that she was trying to meet her child's needs while respecting the space they were in. In that situation, she recommended parents seek to give their child a break somewhere away from the restaurant, like just outside the door, to give them a chance to reregulate.
Parents of autistic children can prepare better by using pre-taught calming tools, practicing with short visits to cafés and timing trips to coincide with a restaurant's quieter hours. Calling ahead to better prepare staff is also encouraged by Young.
What Reddit Said
Many of those commenting on Reddit had a different view, siding firmly with Gina.
"I have an autistic son. When he was younger (he was AWFUL in restaurants. So guess what we did? We didn't go out to eat," one user wrote. "Guess what? He is a well behaved 24 year old who wasn't traumatized because he didn't get to go out to eat for a few years."
Another took it further. "My kids weren't even autistic. I still couldn't take them to restaurants until they were at least 10 years old. I just wouldn't go," he said. "One time my wife wanted to treat me to a birthday dinner at a restaurant, and my 7 year old cried and whined the whole time. Worst birthday present ever."
A third commented: "Autistic person here. You did good. There's a world of difference between asking for some understanding or patience and asking for the world to bend around your needs or wants.
"Treating an autistic person like they're a time bomb that can't be disturbed in the slightest is how you get mildly autistic people my age freaking out on everyone because they never learned other outlets."
Newsweek reached out to u/Mammoth_Mission_818 but were unable to verify the details of the case.

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