PGI rolls out hybrid follow-up system for patients

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Chandigarh: The PGI has rolled out a hybrid follow-up system for its patients, initially in a pilot phase. This innovative project, sanctioned by the Union ministry and spearheaded by PGI's telemedicine department, marks a first for any institute of national importance in India.
It offers patients the flexibility to choose between traditional in-person reviews and convenient online consultations.
Initially, three key departments were selected for this pilot programme — endocrinology, neurology, and nephrology. The initiative is set to expand to other departments across the institute once the pilot phase demonstrates its effectiveness.
The project, which received full approval from PGI, ensures that all medical records are meticulously captured within a dedicated app, clearly indicating whether a patient's consultation was conducted offline or online.
Crucially, if a doctor determines that an online consultation is insufficient, the patient can be seamlessly called in for a physical examination at the PGI. This intelligent system is expected to significantly reduce unnecessary travel time for patients and alleviate congestion within the institute.
To facilitate these virtual consultations, each participating department will be equipped with a dedicated room featuring high-bandwidth internet, an LED screen, and the eSanjeevani app.
Patients will be allotted specific time slots through this app, enabling them to connect with their doctors during their scheduled time. Patients who miss their assigned slot will have the option to re-book.
Upon a patient's initial treatment at PGI and subsequent call for a follow-up, they will be educated about the new app and guided on the registration process, allowing them to opt for either a physical or online follow-up for their next appointment.
While the tele follow-up system already commenced at the Sangrur centre of PGI, a faculty member said, "However, once the hospital information system 2 starts, things will become streamlined. But we can still start this project in pilot mode using the eSanjeevani app." He said, "The app can capture the medical records and also offers prescriptions which are signed by the doctor." MSID:: 121935530 413 |

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