Sahel Business app rolls out new update for enhanced user experience
KUWAIT CITY, June 19: The unified government e-services platform Sahel has released a new update to its Sahel Business smartphone application, aimed at improving services for business owners, announced spokesperson Yousef Kazem on Wednesday.
Kazem stated that the update features an upgraded digital infrastructure, a user-friendly interface, and instant notification capabilities, enhancing the overall efficiency of the application.
Since its launch, Sahel Business has completed 498,927 services for 95,518 users. The application offers access to 214 electronic services related to business and commercial activities, provided by 18 government agencies in Kuwait.
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Kuwait Times
16 hours ago
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PAHW delivers over 44,000 services in May; projects exceed targets
KUWAIT: The Public Authority for Housing Welfare (PAHW) announced on Thursday that its Citizen Services Department delivered a total of 44,289 services during the month of May, with 24,847 services processed via the authority's electronic platforms and the 'Sahel' unified government application. Additionally, 17,397 inquiries were handled through telephone and chatbot systems, while 2,045 services were provided through in-person reception centers. Deputy Director General for Public Relations and Development Affairs and official PAHW spokesperson Omar Al-Ruwaih reviewed the Authority's operational achievements in May, highlighting notable progress in several housing and infrastructure projects. He revealed that the completion rates for three infrastructure contracts and a main roads contract in the South Sabah Al-Ahmad project have significantly surpassed contractual expectations. The main roads contract in the area has reached 50.82 percent completion, exceeding the contractual rate by 6.15 percent. Meanwhile, the first infrastructure contract, which serves 7,623 plots, recorded a completion rate of 9.84 percent. The second infrastructure contract, covering 6,189 plots, achieved a 15.78 percent completion rate—8.56 percent above the target—while the third contract posted a 5.48 percent completion rate. Regarding the affordable housing initiative, Al-Ruwaih stated that the Authority has commenced work on six contracts, four of which are currently in the preparatory phase. The first contract, which includes the construction of 1,568 houses, has achieved a 5.44 percent progress rate, ahead of schedule. Similarly, the second contract has recorded a 3.4 percent completion rate. In South Saad Al-Abdullah City, Al-Ruwaih noted that three infrastructure contracts have entered the preparatory phase, covering work on 23,551 plots. The main roads contract for this area has reached a completion rate of 35.88 percent, outperforming the contractual benchmark by 21.4 percent. On the status of public building projects, Al-Ruwaih confirmed that the Authority is currently overseeing the implementation of 217 public buildings across seven major projects. These include 92 buildings under construction in Mutlaa City, 74 in the affordable housing project, 31 in South Abdullah Al-Mubarak City, 17 in Sabah Al-Ahmad City, and one building each in Jaber Al-Ahmad City, Saad Al-Abdullah City, and South Khaitan. Al-Ruwaih also revealed that PAHW signed four consultancy contracts last month. These include a contract for managing and supervising infrastructure works for 7,623 plots in suburbs N5, N7, N9, and N10 in the South Sabah Al-Ahmad project. Additional contracts were signed for infrastructure works covering 6,189 units in suburbs N4, N6, and N8, as well as 6,568 units in suburbs N1, N2, N3, and N11 of the same project. A separate contract was signed for the supervision of roadworks and infrastructure in the South Saad Al-Abdullah City residential project. Concluding the report, Al-Ruwaih noted that the Authority issued 32,303 'To Whom It May Concern' certificates to citizens confirming the completion of building permit procedures in three key areas: Al-Mutlaa, South Khaitan, and South Abdullah Al-Mubarak.- KUNA
Arab Times
a day ago
- Arab Times
Sahel Business app rolls out new update for enhanced user experience
KUWAIT CITY, June 19: The unified government e-services platform Sahel has released a new update to its Sahel Business smartphone application, aimed at improving services for business owners, announced spokesperson Yousef Kazem on Wednesday. Kazem stated that the update features an upgraded digital infrastructure, a user-friendly interface, and instant notification capabilities, enhancing the overall efficiency of the application. Since its launch, Sahel Business has completed 498,927 services for 95,518 users. The application offers access to 214 electronic services related to business and commercial activities, provided by 18 government agencies in Kuwait.
Arab Times
3 days ago
- Arab Times
Kuwait To Offer Exit Permits In English For Expats Soon
KUWAIT CITY, June 17: The Public Authority for Manpower (PAM) is now preparing for the implementation of the exit permit system for expatriate workers in the private sector that will take effect on July 1. The authority also reviewed the comments of relevant government agencies on the system and it has started coordinating with other concerned government agencies to activate the system. It continues to hold a series of meetings in order to address and respond to any comment. Acting Deputy Director for Planning and Administrative Development at PAM Rabab Al-Osaimi disclosed that the issuance of an exit permit through the announced systems enables the workers to avail services through the 'Easy Companies' page or 'Easy Manpower' page under the 'Labor Services' portal, in addition to the Sahel Individuals application. She confirmed that 'The new service was activated as per the directive of First Deputy Prime Minister and Minister of Interior Sheikh Fahd Al-Yousuf to protect the rights of both the workers and employers.' She said, 'Employers can now submit a request for permission to leave the country, specifying the period during which the worker is permitted to leave. The certificate containing a QR code must be printed to verify its authenticity at the ports or presented electronically through the official platforms.' She added, 'Workers can also submit the request through the Sahel Individuals app, where a special option is provided for the service and linked to the Sahel Business app. Notifications are sent directly to the worker after the employer's approval, and the certificate is then uploaded. Submitting the request and obtaining approval only takes a few minutes, as the service entails a direct link between the worker and the employer. There will be no intervention by authority employees to review the requests. The services will be launched in English soon. PAM continues to update and develop its electronic services to ensure they operate efficiently around the clock, as well as guarantee the quality, speed of implementation, and improved user experience. The increased demand for electronic services has saved effort and improved employee performance, as automated systems receive no fewer than 30,000 electronic transactions daily in various platforms and portals of the authority.'
