Rhyl woman in household of seven is denied second waste bin
The woman, who asked not to be named, claimed in March that a binman told her residents will only have one bin emptied a month 'whether you are a single person or a family of eight'.
She labelled this 'shocking', and said it 'doesn't make any sense', adding that she also believes the move has caused numerous instances of fly tipping across Rhyl.
Last week, the woman contacted the Journal again, saying following advice from her binmen, she made a fresh enquiry with Denbighshire County Council about this matter.
'I contacted the council again this week after discussing with the binmen that we should have two bins,' she said.
'This was, again, denied by the waste team.'
Last June, the council introduced changes to recycling and waste collections, including new containers and weekly collections for recyclable materials, and the scrapping of the blue wheelie bin.
Since then, some of the county's residents have been required to separate their 'dry' recycling using a new three-tier 'Trolibocs'.
Denbighshire leader Cllr Jason McLellan with one of the council's new recycling 'Trolibocs on wheels' - to replace their blue bin (Image: Submitted) But the council then issued multiple apologies for residents across the county not having their bins collected on time.
In her enquiry, the woman wrote: '(I am a) customer (who) spoke with binmen on Monday. I previously had two refuse bins collected every two weeks because of seven people and children with disabilities (at my home)
'They advised to ring the council, to be put on a list so that the crew can collect two bins. Please can this be assessed?'
But the council's response read: 'Our policy is for bin per family to be collected every four weeks.
'Larger families can order an extra Troliboc to assist with the extra recycling that is produced.'
When approached by the Journal for further comment, a council spokesperson said: 'It is council policy for all properties to be issued with either a black or blue 240-litre bin for residual waste.
'Our collection teams will empty one bin (black or blue) from properties on a four-weekly basis.
'Further recycling provisions can be made for households that require additional further recyclable waste capacity, as well as those who have been assessed and meet Denbighshire County Council's criteria.'
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