Greek hotel hits back after gran complained there was no English food and they only did chips on one day

A hotel on island of Corfu has hit back at a grandmother who swore she would never return because they didn't serve British food.
Susan Edwards, 69, went on what she hoped would be a dream all-inclusive holiday at the Lido Corfu Sun Hotel.
But the Greek resort – roughly 1,600 miles away from England – didn't serve any English food.
She flew to the hotel in May with her daughter and three cousins at a cost of around £750 each. However, she said conditions were horrendous from the minute they arrived.
The all-inclusive drinks on offer only included wine, lager, ouzo or brandy, meaning she had to pay extra for her Bacardi and coke.
Susan, from Westerhope, Newcastle, says that she could not eat a lot of what was on offer due to her ulcerative colitis – a condition that is not caused by diet, but can be helped by avoiding certain foods.
But the hotel boss has defended what they had on offer, branding her claims as 'false and disrespectful'.
Manager Makis Triantafyllos told The Sun the food service is 'generous and diverse, offering fresh salads, fruits, hot and cold dishes daily'.
He said: 'Targeting a hotel with excellent ratings (8+/10 on Booking.com and 4.3/5 on Google) and many loyal, returning guests, based solely on questionable accusations, is both unfair and damaging.'
Makis added Susan even complained to staff about the weather while she was there, and was 'sarcastic and dismissive'.
Susan allegedly complained about not having a second key for the room she shared with her daughter, but the manager said this was taken off of her after 'it was used solely to keep the electricity running – leaving the air conditioning on 24 hours a day, even with open windows and the room unoccupied'.
To be fair to Susan, the hotel's TripAdvisor page shows that she is not the only disgruntled holiday maker at the Lido Corfu Sun Hotel.
In May alone, five out of the six reviews gave one-star reviews with titles like 'good luck', 'absolutely disgusting', 'don't go', and 'close this hotel down'.
Among their complaints are issues about food, that it is too far from 'Corfu town', and broken toilet seats.
Tui said: 'We are sorry to hear that Mrs Edwards felt dissatisfied with her holiday. We have been in touch directly with Mrs Edwards to come to a resolution.'
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Arlington Row is one of the most photographed streets in the country (Image: Getty ) Article continues below Arlington Row is a row of weavers' cottages built of local stone next to the River Coln (Image: Getty ) Bibury's real showstopper is Arlington Row, a row of cottages originally built of local stone in 1380 next to the River Coln as a monastic wool store before being converted to weavers' cottages in the 17th century. It is probably the most photographed row of houses in the Cotswolds, possibly even the UK. Life's stresses melt away as you walk the narrow road (also called Awkward Hill) beside the cottages, first crossing a narrow stone bridge over the river, and trying to tread the equally fine line of respecting the fact that these are people's homes while marvelling at how gorgeous they are. ‌ Hopefully, the people lucky enough to live here enjoy the fact that, like Buckingham Palace, thousands of people take pictures of their homes every day. The Swan Hotel is the most imposing building in the centre of Bibury (Image: Getty ) The beer garden of the Swan Hotel, surrounded by the gentle waters of the river Coln (Image: Steffan Rhys ) ‌ And that brings me to the one thing about Bibury that is a bit off-putting: the number of tourists here is way out of proportion to the size of the village and its ability to cope with them. The 600 or so people who live here are sharing these narrow lanes and pretty fields with coaches, tour groups and day-trippers every day — thousands of them, Express reports. One resident, Lynn Edward, who has lived in Bibury for six years, told The Guardian earlier this year: "We have such a beautiful place that we want to share, but the level of tourism and the hordes of people that come has just made it entirely unpleasant, and the infrastructure doesn't really cope with it. "All they want to do is come and take a photograph. They don't stay in the village. 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Some of them were not especially inclined to bother moving when it was clear others wanted to get across, instead taking their time to get that perfect shot for Instagram — and some claim the rocketing number of visitors to Bibury is down to the boom in travel and tourism influencers on social media. There is heavy traffic along the narrow lanes of Bibury, despite how small the village is (Image: Steffan Rhys ) A relentless stream of tourists walks beside the cottages on Arlington Row (Image: Steffan Rhys ) ‌ There's even a large car park on the outskirts of the village, where visitors are charged £5 to park before walking into the heart of the village. There is enough space for 300 cars but villagers say even this is not enough on some days. The narrow lane between the car park and the village is a tight squeeze when trying to cope with two-way traffic as well as all the tourists on foot. While many would assume that such a large number of tourists would also bring a significant economic benefit, people in the village don't seem convinced that's the case. I visited the 'prettiest village in England' and tried to be respectful while enjoying its beauty (Image: Steffan Rhys ) ‌ Victoria Summerley, a journalist and author who has lived there since 2012, says: "[The villagers] would say [the tourists] don't put any money into the village." It is clearly a difficult balance. While tourism can bring benefits and people are often proud to share the beauty of where they live with visitors, it is understandable that villagers who call Bibury home are frustrated by the extent to which it has now become a tourist attraction. It is undoubtedly a staggeringly beautiful place, and lives up to its billing as "the most beautiful village in England", even considering the amount of competition in the Cotswolds alone. So if you do visit, please try and be as respectful as possible of the people who live here. Things to do in Bibury Arlington Row A row of cottages originally built of local stone in 1380, next to the River Coln, is probably the most photographed street in the Cotswolds, possibly even the country. A short circular route runs from the Swan Hotel to the cottages and back along a track to the hotel. Article continues below Bibury Trout Farm Bibury Trout Farm is one of Britain's oldest trout farms. Founded in 1902, you will find its trout on the menu in restaurants around the Cotswolds. It is open to the public while being a working trout farm producing hundreds of thousands of trout (brown, blue and rainbow) a year. It also has an on-site smokery. You can buy the trout on site and in the village shop. Entry to the farm costs £9 for adults. Swan Hotel The beautiful Swan Hotel is perhaps the most prominent building in Bibury, its walls covered in greenery. You can stay here or simply book a table for lunch or dinner. It also has arguably the most beautiful beer garden in Britain, with deckchairs set almost on an island surrounded by the tranquil River Coln. Eleven Bibury With interiors designed by Laurence Llewelyn-Bowen, Eleven Bibury is a mixture of cafe, restaurant, art space and shared working space just across the main road from the river. Grab a brunch, a slice of cake or coffee and escape the crowds of tourists outside.