
‘You Are Not Alone' — Govt Ramps Up Tele-MANAS Mental Health Helpline For Air Crash Victims
'You Are Not Alone' — Govt Ramps Up Tele-MANAS Mental Health Helpline For Air Crash Victims
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News18
2 days ago
- News18
‘You Are Not Alone' — Govt Ramps Up Tele-MANAS Mental Health Helpline For Air Crash Victims
'You Are Not Alone' — Govt Ramps Up Tele-MANAS Mental Health Helpline For Air Crash Victims Last Updated: India Videos : 'You are not alone' — Govt ramps up Tele-MANAS mental health helpline for air crash victims Mobile App -


News18
2 days ago
- News18
'You Are Not Alone': Govt Boosts Mental Health Helpline Tele-MANAS for Air Crash Victims
Last Updated: According to the latest posters designed to spread awareness, 'Tragic events can affect our minds deeply – even if we are not directly involved.' 'You are not alone. Help is just a call away," reads the new poster the central government has floated to support the mental health of people directly or indirectly impacted by the Air India plane crash tragedy. The Ministry of Health and Family Welfare is planning to intensify its mental health campaign through the Tele-MANAS helpline, 14416. The aim is to offer support to families of air crash victims as well as healthcare workers involved in the aftermath. A mild uptick of around 5 per cent in incoming calls has already been observed compared to the usual volume. Tele-MANAS is a comprehensive mental health care service available for Indians under the National Tele-Mental Health Programme of India. The public can access this helpline by dialling a toll-free number. Callers are attended to by trained counsellors and psychiatrists. 'There is roughly a jump of 5 per cent in the number of incoming calls," said Dinakaran Damodharan, assistant professor of psychiatry at the National Institute of Mental Health and Neuro Sciences, Bengaluru (NIMHANS). 'There has only been a slight increase in the number of calls… While this is not a huge surge, the reason could be that individuals and healthcare professionals are not fully aware of the help they can get from this helpline." On average, he said, the helpline receives around 40 calls every day, but now, there is a mild surge. When asked about the top queries of callers, Damodharan said the details of conversations are confidential and not recorded. 'Hence, it's just between the caller and the consultant." It says it's completely normal to feel 'sadness or helplessness", 'anxiety or fear", 'anger or frustration". In a subhead on 'What can you do?", it suggests: 'Talk about your feelings with someone you trust." It also advises to 'Limit how much news you watch" and 'Take deep breaths, stay grounded." Damodharan from NIMHANS advised that the helpline can be used by healthcare professionals as well as forensic experts who may be experiencing burnout, in addition to the general public and relatives of the deceased. Plan to give social media boost The government is planning a social media push to boost awareness about the free mental health support available through this helpline. While the campaign was first launched in Gujarat on the same day as the plane crash (12 June), it was gradually rolled out across India. However, the government has now decided to promote the campaign through its social media channels, widely. 'The campaign was already there, but considering the emotional toll, the team is planning to expand the awareness drive. While some states have their own Tele-MANAS profiles on social media platforms like X, Facebook, and Instagram, others will use the state health department handles," said a senior official privy to the development. 'We are releasing awareness messages in Gujarati, Hindi, and English so far, but languages may be added based on inputs received by the team and the geography of incoming callers. To attend to calls related to the plane crash tragedy, the languages available at the helpline number are Gujarati, Hindi, and English."


News18
05-06-2025
- News18
India's Mental Health Conversation Has Shifted But Rural Barriers Persist: CEO Of Deepika Padukone's NGO
A watershed moment, according to Anisha Padukone, was in 2014 when her sister Deepika Padukone shared her personal battle with depression on national television India's mental healthcare remains deeply inadequate in rural and underserved areas despite a decade of growing awareness and policy reform, Anisha Padukone, sister of Bollywood actor Deepika Padukone and CEO of the mental health NGO LiveLoveLaugh, told News18 in an interview. Anisha told News18 that India has witnessed a 'significant shift" in how mental health is perceived and discussed, but warns that deeper systemic gaps must still be addressed. 'Studies undertaken by LLL and our experience on the ground show a significant shift in the perception of mental health in India over the last 10 years," she says. 'This change has been driven by a combination of increased awareness, advocacy, and policy reform." In fact, she says, there are encouraging signs to prove what was once a taboo subject has gradually become part of the public discourse. 'That said, stigma continues to be a significant barrier, particularly in rural India. Many still view mental illness as a personal failing rather than a health condition, which keeps people from seeking support." A watershed moment, she said, was in 2014 when Deepika Padukone shared her personal battle with depression on national television. 'That moment sparked a nationwide conversation and helped break the silence around mental illness… It also laid the foundation for the creation of The LiveLoveLaugh Foundation by Deepika in 2015, which I now lead." Even in urban India, she believes, mental health programmes in workplaces must go beyond tokenism. 'Benchmarking employee mental health benefits and workplace practices is crucial." Talking about the work done by her NGO, she believes that through public campaigns like Dobara Poocho and #NotAshamed, LiveLoveLaugh has tried to ensure mental health conversations cut across regions and class divides. But challenges remain. Policy Push and Gaps The Mental Healthcare Act of 2017 has been hailed as a landmark law, decriminalising suicide and mandating insurance parity. Yet, Anisha emphasises that 'the current budget allocation for mental health is insufficient to address the growing demand for care". 'Increased investment in resources, training, and infrastructure is needed. Professional standardisation is also needed, with a national body to regulate and certify mental health professionals to ensure individuals receive consistent and quality care." Anisha, who is a member of the World Economic Forum's Global Future Council for Mental Health, pointed out that the 'mental health services are concentrated in urban areas, leaving those in underserved regions with limited access". She believes that India needs a comprehensive national mental health strategy to ensure coordinated efforts and efficient resource allocation. 'Tele-MANAS is a great start," she says, referring to the government's multilingual counselling platform. 'But we need to move from awareness to systematic, well-funded, and culturally sensitive mental health systems." The Deepika Factor Deepika Padukone, who founded the foundation in 2015, remains closely involved with its work through awareness campaigns, rural mental health work, and fundraising, Anisha said. After her candid interview on national television in 2014, where she openly shared her own mental health journey, Deepika established the foundation in 2015, motivated by the belief that 'no life should be lost to mental illness". 'She remains deeply involved in shaping the Foundation's awareness campaigns, programme growth, advocacy efforts, and rural mental health work—regularly visiting communities to highlight the need for accessible care," she said, recalling that her sister has led initiatives such as Dobara Poocho and #NotAshamed, championed student well-being through platforms like Prime Minister Narendra Modi's Pariksha Pe Charcha, and brings her influence and cross-sector experience to drive the foundation's growth, including fundraising. What's next? Looking ahead, LiveLoveLaugh has three strategic goals: scale rural care, support mentally resilient workplaces, and push for policy and insurance reform. The foundation also hopes to galvanise CSR and philanthropic capital for scalable mental health programmes. 'Building on a decade of grassroots impact, LiveLoveLaugh will focus on expanding our model to thousands of rural communities," she says. top videos View all One of the more sobering takeaways is how cultural perceptions can delay or derail treatment. 'Mental health challenges are just as prevalent in rural areas," she says, 'but they're often compounded by supernatural beliefs or societal shame." Even so, she insists, interest in mental health is growing—everywhere. 'The need now is to bridge the gap by making mental health care more accessible, culturally sensitive, and grounded in the realities of rural life." tags : Actor Deepika Padukone Anisha Padukone mental health news18 specials Location : New Delhi, India, India First Published: June 05, 2025, 10:22 IST News india India's Mental Health Conversation Has Shifted But Rural Barriers Persist: CEO Of Deepika Padukone's NGO