Jaipur woman shares 5-hour no-AC ordeal inside Air India Express flight in viral video

A Jaipur-based woman has called out Air India Express for leaving passengers stuck inside a plane for over five hours, without air conditioning, crew response, or any basic communication about the situation.Aarzoo Sethi, a dietician and nutrition consultant by profession, boarded Flight IX196 from Jaipur to Dubai on Saturday expecting a routine journey. What followed, according to her, was a distressing experience that left passengers, including children, sweating and helpless inside a stationary aircraft.advertisementIn a now-viral Instagram video, Sethi alleged that passengers were made to sit inside the aircraft without air conditioning, updates, or any response from the crew.
Her video, which has clocked over 18 million views so far, showed visibly exhausted flyers, wiping sweat, fanning themselves, and repeatedly pressing the assistance button, without any sign of help.'This is my 3-year-old son, drenched in sweat,' she said in the video, adding, 'We have been pressing the crew button for ages and no one has responded. This is the level of irresponsibility we are dealing with.'She further questioned the airline's silence throughout the episode. 'Even if it's a technical fault, where is the basic communication? Where is the accountability?' she asked, showing the visibly disturbed cabin environment.In the caption of her video post, Sethi wrote, 'We were stranded inside an @airindiax flight for 5+ hours, Flight number IX196, with no AC, no communication, and zero assistance from the crew.' advertisementShe added that fellow passengers, too, were struggling to cope with the situation, while the airline made no effort to clarify what was going on.Calling it a 'serious safety lapse,' Sethi urged the airline to take responsibility before such incidents lead to bigger consequences.Watch the video here: View this post on Instagram A post shared by Aarzoo Sethi (@dietnaree)As of now, Air India Express has not issued any official statement in response to the incident or addressed the concerns raised in the video. This article will be updated as soon as the airline reacts. Trending Reel

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