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National Post
13 hours ago
- National Post
Why a Toronto-bound flight from Amsterdam turned back after five hours in the air
A flight this week from Amsterdam to Toronto spent more than five hours in the air before landing — in Amsterdam. The cause was a missed scheduled maintenance that was discovered while the plane was over the Atlantic Ocean, requiring it to do a U-turn and return home. Article content The aircraft, an Airbus A330-303, had already been delayed 90 minutes from its original departure time of 11:20 a.m. local time, for what should have been an eight-hour flight from Schiphol airport to Toronto. That was due to a last-minute change of plane because the air conditioning on the original one wasn't working. Article content Article content Article content But the new plane had its own issues. As reported on the website View from the Wing and elsewhere, the crew realized only en route that there was required maintenance for the aircraft that had not been performed. Article content Article content 'During flight KL691 from Amsterdam to Toronto, it was decided to return to Schiphol as a precaution after it became apparent during the flight that the replacement aircraft (PH-AKA) would reach its maintenance deadline,' the airline said in a statement. Article content 'The aircraft was fully airworthy at the time of departure,' it added. 'To prevent the license from expiring during the flight, it was decided to return to perform the maintenance in the Netherlands.' Article content The delay — more than three hours on a flight of more than 3,500 kms — means that, due to European laws, each passenger is entitled to 600 euros in compensation, as well as rebooking by the airline. Article content Article content 'Although all passengers were rebooked upon arrival, we naturally find it very unfortunate for the passengers who were affected by this,' KLM said in its statement. Article content Article content Flight data from shows that the aircraft was south of Iceland and nearly midway across the Atlantic when it turned around. Article content Last-minute aircraft swaps have caused issues in the past. View from the Wing details how, earlier this month, American Airlines swapped out a Boeing 787-8 for a similar 787-9, then sent the latter on a flight from Philadelphia to Naples, Italy. But the runway at Naples wasn't certified for the 787-9, so it had to be diverted to Rome, 200 kms to the north. Article content
Yahoo
13 hours ago
- Yahoo
Why a Toronto-bound flight from Amsterdam turned back after five hours in the air
A flight this week from Amsterdam to Toronto spent more than five hours in the air before landing — in Amsterdam. The cause was a missed scheduled maintenance that was discovered while the plane was over the Atlantic Ocean, requiring it to do a U-turn and return home. The aircraft, an Airbus A330-303, had already been delayed 90 minutes from its original departure time of 11:20 a.m. local time, for what should have been an eight-hour flight from Schiphol airport to Toronto. That was due to a last-minute change of plane because the air conditioning on the original one wasn't working. But the new plane had its own issues. As reported on the website View from the Wing and elsewhere, the crew realized only en route that there was required maintenance for the aircraft that had not been performed. KLM confirmed to Business Insider magazine that the U-turn was caused by the aircraft reaching what it called a 'maintenance deadline.' 'During flight KL691 from Amsterdam to Toronto, it was decided to return to Schiphol as a precaution after it became apparent during the flight that the replacement aircraft (PH-AKA) would reach its maintenance deadline,' the airline said in a statement. 'The aircraft was fully airworthy at the time of departure,' it added. 'To prevent the license from expiring during the flight, it was decided to return to perform the maintenance in the Netherlands.' The delay — more than three hours on a flight of more than 3,500 kms — means that, due to European laws, each passenger is entitled to 600 euros in compensation, as well as rebooking by the airline. 'Although all passengers were rebooked upon arrival, we naturally find it very unfortunate for the passengers who were affected by this,' KLM said in its statement. Flight data from shows that the aircraft was south of Iceland and nearly midway across the Atlantic when it turned around. Last-minute aircraft swaps have caused issues in the past. View from the Wing details how, earlier this month, American Airlines swapped out a Boeing 787-8 for a similar 787-9, then sent the latter on a flight from Philadelphia to Naples, Italy. But the runway at Naples wasn't certified for the 787-9, so it had to be diverted to Rome, 200 kms to the north. National Post has reached out to KLM for further comment. Do airlines owe you compensation for turbulence-induced damages? Here's what we found out Flying into Turkey? Wait your turn to stand up on the plane or face a fine Our website is the place for the latest breaking news, exclusive scoops, longreads and provocative commentary. Please bookmark and sign up for our newsletters here.

Irish Times
3 days ago
- Irish Times
Man takes case against Ryanair after flight took off without his family
Almost 100 people missed a Ryanair flight from Bordeaux to Cork last July because of an Microsoft IT outage which forced the airline to revert to manual check-ins, a small claims court hearing in Balbriggan, Co Dublin was told. Some passengers who were at the airport hours before departure were classified as no-shows with Ryanair telling the court it had no obligation to cover the costs of those who made alternate arrangements to get home. The case was taken by David Hickey from Cork who told District Court Judge Stepanie Coggins that on July 19th, 2024 his family of five were due to travel from Bordeaux to Cork on a Ryanair flight departing at 9.05 am. He said they checked in online but could not check in their luggage in at the airport as a result of the IT outage which impacted airlines globally. READ MORE The flight subsequently took off leaving the Hickey family and dozens of others in the departures hall. The family made their way back to Cork via London and Mr Hickeywanted the airline to cover the cost of their return travel amounting to just under €2,000. Today was his third time travelling up from his home for the case. 'I was here on February 21st and the case was settled pending payment,' Mr Hickey told Judge Coggins. However, he subsequently received correspondence from Ryanair that - contrary to what its solicitor told him in court - it would not be settling the case. It cited concerns that his wife was also considering a claim which would take the total claim over the €2,000 limit set for the small claims court. Judge Coggins asked Mr Hickey if he could give assurances that no further claim from his wife would be lodged allowing the case to be concluded on the basis of the previously agreed settlement. Mr Hickey was given time to consult with her. When he returned to the stand he said the couple would forgo any future claim and Judge Coggins was on the verge of confirming a settlement when Ryanair's barrister Jennifer Goode JC said she had been instructed to defend the claim. 'That is not what you said earlier,' Judge Coggins said. 'I am very disappointed,' the judge continued, stressing that it was 'categorically not' the basis on which she had instructed Mr Hickey to consult with his wife. Outlining Ryanair's defence Ms Goode highlighted the airline's 'delicate' ecosystem which could be thrown off if departures were delayed to accommodate late arriving passengers or baggage. Giving evidence via video link from France, Bertram Moulet Delpech of Bordaux Airport outlined what happened last July when aviation systems crashed. He said the Cork-bound plane had taken off with only 87 of the passengers on the fully booked flight on board. Judge Coggins expressed incredulity that over 90 people 'don't get to board a flight and Ryanair think that is okay?' Ms Goode expressed sympathy to impacted passengers describing it as a 'horrible situation' but pointed to EU rules governing flights and case law highlighting the limits to which airlines can be held responsible if passengers don't get to board flights. Judge Coggins asked if there was any specific case law governing the circumstances the Hickey family were in and Ms Goode conceded there was not. 'I wouldn't like to be quoted as describing it as nit-picking but this is what is going on,' Judge Coggins said. 'This flight took off half full and people were not able to board because of software issues,' she said. She added, that people had 'incurred costs [and] the airline is saying that has nothing to do with them.' She expressed the view that 'there has to be some obligation on behalf of Ryanair' and concluded the hearing by saying she would need time to consider a ruling.


Times of Oman
3 days ago
- General
- Times of Oman
Air India flight grounded in Kolkata after technical issue suspected
Kolkata: An Air India flight operating from San Francisco to Mumbai, with a scheduled stop in Kolkata, was grounded early Tuesday after a technical issue was suspected during a routine post-landing inspection. According to sources, all passengers were safely deplaned as a precautionary measure. On Monday, Air India's flight AI2493 from Mumbai to Ahmedabad was cancelled after facing delays caused by operational issues, eventually leading to the expiry of the crew's duty time, according to sources. The flight, which was supposed to be operated by an Airbus A321-211 aircraft (VT-PPL), was first delayed due to an unspecified operational issue. During this delay, the assigned crew reached the limit of their Flight Duty Time Limitations (FDTL), a rule that restricts the number of hours airline crew members can work for safety reasons. Meanwhile, an Air India Express flight from Delhi to Ranchi was diverted back to the national capital shortly after taking off on Monday due to a suspected technical issue. The Boeing 737 Max 8 plane was scheduled to land at Ranchi's Birsa Munda Airport at 6:20 PM. After the inspection and clearance, the aircraft continued its normal operations, according to an Air India spokesperson."One of our flights returned to Delhi after takeoff due to a suspected technical issue. Post inspections and clearance, the aircraft continued scheduled operations. We regret the inconvenience," the Air India Express spokesperson said. Earlier on Monday, an Air India flight, which was supposed to land in Delhi, was diverted back to Hong Kong after the pilot suspected a technical issue mid-air, according to sources. The AI 315 flight, a Boeing 787-8 Dreamliner, had departed from Hong Kong to Delhi. According to the flight tracking site, Flight Radar 24, the Air India flight was supposed to reach Delhi by 12.20 PM. Sources said that the passengers deboarded safely and the plane is undergoing a safety check.


Khaleej Times
5 days ago
- General
- Khaleej Times
'No food, water': Passengers stuck for 5 hours without AC on Air India Express flight in Dubai
Passengers onboard an Air India Express flight from Dubai to Jaipur were reportedly left stranded inside a grounded aircraft for over five hours without air-conditioning, food, or water, triggering anger and allegations of negligence. Flight IX-196, scheduled to depart from Dubai at 7.25pm on June 13, was unable to take off on time due to a technical snag. But instead of being allowed to deboard, more than 150 passengers were allegedly kept inside the aircraft as cabin temperatures soared. A video of the ordeal, posted by Indian dietician and social media influencer Arzoo Sethi, has since gone viral. In the video, visibly distressed passengers can be seen drenched in sweat, fanning themselves with safety cards and whatever they could find to stay cool. 'We were boarded at 7pm, but the flight's AC never came on. My three-year-old son was soaked in sweat. Not a single attendant came to help us. No one gave us water, let alone food,' Sethi said in her post. 'If the aircraft had a technical fault, they could've let us wait in the terminal. But they chose to lock us inside like this.' Describing the experience as 'horrific' and 'terrifying,' Sethi publicly tagged Air India Express, saying: 'This is a serious safety lapse. Please take responsibility for your passengers' well-being before it's too late.' Another passenger, Ravi Kumar, echoed her concerns. 'There was suffocation. The air-conditioning wasn't working. We kept pressing the call button, but no one came. It felt like torture,' he said. The flight finally took off at 12.44am, over five hours behind schedule and landed in Jaipur at 2.44am on June 14. Several passengers have since taken to social media to express their outrage and demand accountability from the airline. There has been no official response yet from Air India Express. A comment from the airline was not immediately available.