Latest news with #SimplifyHealthCloud™
Business Wire
12 hours ago
- Business
- Business Wire
Simplify Healthcare Launches Xperience1™: A Next-Generation Platform for Benefits Inquiry Management, Powered by Domain-Rich AI
AURORA, Ill.--(BUSINESS WIRE)-- Simplify Healthcare, a recognized leader in enterprise software solutions for Payers, today announced Xperience1™, a groundbreaking solution designed to transform the benefits inquiry experience for health plan members, providers, brokers, and other stakeholders. This next-generation CX platform delivers clear, real-time, plain-language responses to complex benefit questions—across all channels and user roles. Built on the trusted Simplify Health Cloud™, Xperience1™ unifies the strengths of the company's flagship platforms, Service1™ and Experience1™, into one intelligent, AI-powered customer experience platform. It enables payers to streamline and elevate benefits communication across the entire member journey—from plan shopping and enrollment to customer service and self-service. 'Xperience1™ is the natural next step in our mission to transform how healthcare consumers understand, navigate, and experience their benefits,' said Ashish Desai, EVP and GM, Xperience1™, Simplify Healthcare. 'It delivers measurable business impact by significantly reducing call duration, improving first call resolution (FCR), and ensuring clear, consistent, member-friendly communication.' Unlike generic GenAI-based solutions that are prone to hallucinations, Xperience1™ is built on a robust architecture featuring a sophisticated domain-rich data foundation, intelligent content management, an interactive AI framework, and a built-in health literacy model. These capabilities enable it to provide accurate, context-aware, and curated responses—minimizing the risk of misinformation. ' With Xperience1™, we're going further—not starting over,' added Mohammed Vaid, CEO and Chief Solution Architect, Simplify Healthcare. ' We've reimagined two trusted solutions into one unified platform, delivering on our promise to bring clarity to complexity.' The launch of Xperience1™ underscores Simplify Healthcare's commitment to innovation and its mission to simplify the healthcare experience. To learn more about Xperience1™, visit About Simplify Healthcare Simplify Healthcare helps payers achieve growth and operational efficiency through its industry-leading platform, proven processes, and deep expertise. Founded in 2008, the company tackles some of the most complex challenges in healthcare by connecting the front, middle, and back office through a platform-centric, payer-focused approach.
Yahoo
30-01-2025
- Business
- Yahoo
Simplify Healthcare Announces Launch of SimplifyDocs.AI™ — Save Time and Eliminate Manual Work to Generate Mandated and Non-Mandated Documents and Error-Free Language Translations for All Your Print and Digital Output Channels
AURORA, Ill., January 30, 2025--(BUSINESS WIRE)--Simplify Healthcare, a leading provider of SaaS solutions for the health insurance industry via their Simplify Health Cloud™, today announced the launch of a new technology-centered managed services offering for document & translation management. combines cutting-edge technology with proven expertise to address the growing complexities in document generation, translation, and compliance management. Leveraging AI-driven automation, enables healthcare Payers to generate, translate, and manage high-quality, error-free documents for both print and digital output channels, ensuring accuracy, speed, and compliance across various healthcare markets. Simplifying document builds upon Simplify Healthcare's industry-leading platform capabilities, transforming them with embedded AI to deliver unparalleled value to healthcare organizations. Featuring a robust library of over 150+ customizable document templates, empowers Payers to seamlessly generate regulatory and non-regulatory documents, reducing manual effort and accelerating time to market. Simplifying document platform enhances document translation management with AI-powered precision and the appropriate human intervention, supporting multiple languages and compliance requirements. ensures consistent, context-aware translations, enabling Payers to deliver inclusive and accessible communications across diverse member populations. Simplifying document also introduces innovative features for streamlining document inquiries, automating responses, and ensuring real-time availability of accurate information for stakeholders across the healthcare ecosystem. " is a major step forward in addressing the document and translation management needs of healthcare Payers," said Mohammed Vaid, CEO and Chief Solution Architect, Simplify Healthcare. "This launch underscores our commitment to leveraging AI to simplify complex processes, reduce operational burdens, and improve member experiences. I am pleased to announce that Nirnay Patel, Chief Digital Officer and General Manager, will lead this initiative, bringing his expertise and vision to ensure its success. Under Nirnay's leadership, we are confident this offering will redefine how healthcare Payers manage document-related challenges." About is a fully managed services offering dedicated to simplifying document and translation management for healthcare Payers across print and digital output channels. Leveraging embedded AI, delivers customizable, error-free document generation, accurate translations, and real-time inquiry management to enhance compliance, speed, and operational efficiency. builds on the expertise of Simplify Healthcare's Simplify Health Cloud™ to address the unique needs of healthcare Payers in a dynamic and evolving industry. For more information, visit us on LinkedIn. About Simplify Healthcare Simplify Healthcare powers connected benefits and provider journeys for Payers through a scalable, enterprise-grade, secure, compliant, and configurable cloud based software platform — Simplify Health Cloud™. Packaged on the Simplify Health Cloud™ — Benefits1™, Provider1™, Service1™, Claims1™, and Experience1™ provide Payers with discrete and precise solutions to complex problems and opportunities in delivering a rich set of products, benefits, and provider data. Simplify Healthcare also enables Payers to build enterprise solutions with speed and innovation on a configurable, secure, and low-code application development platform — Simplify App Fabric™. We also offer Simplify Healthcare AI™ — our pre-built AI solutions for Payers to enhance sales, network performance, and service operations. For more information, please visit us on LinkedIn, YouTube, Twitter, and Instagram. View source version on Contacts Simplify Healthcare(844) 720-6678info@
