Latest news with #OlaBike
News18
12-06-2025
- Business
- News18
Ola Rider's Reckless Driving Fractures Woman's Arm; Platform Called Out For ‘Delays, Vague Responses'
Last Updated: Ola responded to the post, stating, 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you." Ride-hailing platform Ola is facing mounting criticism after a Noida-based woman, Siddhi Vijayvargia, allegedly suffered a serious injury due to the negligence of an Ola Bike rider. The incident, which took place on April 22, left her with a major fracture in her left arm, requiring multiple surgeries and over ₹3 lakh in medical expenses. The story came to light through a viral LinkedIn post by her colleague Pratyush Singh, a Senior Brand Manager at DigiWhistle. In the post, Singh shared photos from the hospital and a screenshot of the ride Siddhi had booked. 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result — a major fracture in her left arm, multiple surgeries, and over ₹3 lakh in medical expenses," he wrote. Singh alleged that despite initially promising assistance, Ola failed to offer real support, leaving Siddhi to face delays, vague responses, and a lack of accountability. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability," he said, while tagging Ola and its CEO Bhavish Aggarwal. 'When someone places trust in your platform, the least you can do is stand by them when things go wrong," he added. He also emphasized that the issue isn't just about reimbursement, but about basic decency and corporate responsibility. 'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her — support, care, and rightful reimbursement." Ola responded to the post, stating, 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest. Your patience is deeply appreciated." However, Singh remained unconvinced. 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action," he wrote in response. The incident has since sparked a broader conversation online around safety, accountability, and how platforms respond when their services go wrong. For many, Siddhi's story serves as a reminder of the urgent need for transparent grievance redressal and rider accountability in app-based mobility services.
Mint
11-06-2025
- Mint
‘Siddhi didn't ask for trauma': Man slams Ola after rider's ‘negligence' lands colleague in hospital
A social media user, Pratyush Singh, who describes himself as a Senior Brand Manager at DigWhistle, has called out cab aggregator Ola for its lack of 'accountability' after his Noida-based colleague suffered a "major fracture" in her left arm due to 'negligent driving by the rider'. Detailing her ordeal in a now-viral post, Singh shared a photo of his colleague, Siddhi Vijayvargia, along with a screenshot of the ride she had booked on the day of the accident, April 22. 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result — a major fracture in her left arm, multiple surgeries, and over ₹ 3 lakh in medical expenses,' Singh wrote. He alleged that Ola made promises of help but took no action. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability,' he said. Singh also criticised the company, tagging Ola and its CEO, Bhavish Aggarwal, while questioning their absence of support and accountability. 'This isn't just about money. When someone places trust in your platform, the least you can do is stand by them when things go wrong,' he said. He further said that Siddhi, who never imagined her life would be disrupted like this, is now having to struggle for the most basic things — support, transparency, and compensation. 'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her,' he said. Reacting to the viral post, Ola wrote: 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest.' Screengrab from the viral post. However, Singh wasn't entirely convinced. He said, 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action.'
Mint
11-06-2025
- Mint
'Fracture in arm, multiple surgeries': Man slams Ola after rider's negligence lands colleague in hospital
A social media user, Pratyush Singh, who describes himself as a Senior Brand Manager at DigWhistle, has called out cab aggregator Ola for its lack of 'accountability' after his Noida-based colleague suffered a "major fracture" in her left arm due to 'negligent driving by the rider.' Detailing her ordeal in a now-viral post, Singh shared a photo of his colleague, Siddhi Vijayvargia, along with a screenshot of the ride she had booked on the day of the accident, April 22. 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result — a major fracture in her left arm, multiple surgeries, and over ₹ 3 lakh in medical expenses,' Singh wrote. He alleged that Ola made promises of help but took no action. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability,' he said. Singh also criticised the company, tagging Ola and its CEO, Bhavish Aggarwal, while questioning their absence of support and accountability. 'This isn't just about money. When someone places trust in your platform, the least you can do is stand by them when things go wrong,' he said. He further said that Siddhi, who never imagined her life would be disrupted like this, is now having to struggle for the most basic things — support, transparency, and compensation. 'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her,' he said. Reacting to the viral post, Ola wrote: 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest.' Screengrab from the viral post. However, Singh wasn't entirely convinced. He said, 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action.' We have reached out to Ola seeking a response on the issue. This story will be updated once we receive it.
India Today
11-06-2025
- Business
- India Today
Woman claims Ola delayed surgery compensation after accident due to rash rider
A Noida-based woman claimed that Ola delayed compensation for the surgeries she had to undergo after an accident caused by an Ola Bike rider's mistake, which left her left arm a now-viral post on LinkedIn, her colleague Pratyush Singh shared a detailed account of the series of events. He attached a hospital photo of his colleague, Siddhi Vijayvargia, along with a screenshot of the ride she had booked on the day of the accident, April 22. advertisementSingh said, 'My colleague Siddhi Vijayvargia recently went through something no one should. She met with a serious accident while riding an Ola Bike, due to negligent driving by the rider. The result - a major fracture in her left arm, multiple surgeries, and over Rs 3 lakh in medical expenses.' He claimed that Ola, despite promising assistance, failed to act. 'The reality has been delays, ignorance, and vague responses. It's been months. No concrete help, no empathy, and certainly no accountability,' he further called out the company, tagging Ola and its CEO, Bhavish Aggarwal, questioning the lack of support and responsibility. This isn't just about money. When someone places trust in your platform, the least you can do is stand by them when things go wrong,' he added that Siddhi, who never expected her life to be derailed this way, has now been left to fight for the basics: support, clarity, and reimbursement.'Siddhi didn't ask for this trauma. She didn't expect her life to come to a halt. And now she's forced to fight for what should've been automatically extended to her,' he said. Take a look at the post here: Reacting to the viral post, Ola claimed the issue had been resolved. The company wrote, 'We want to ensure that this matter is properly addressed, and we empathise with how distressing it may have been for you. We are actively working on the details you have provided and will connect with you at the earliest.'However, Singh wasn't entirely convinced. He said, 'Appreciate the response, but this issue has already been delayed far too long. We hope this isn't just another template reply, but a sign that Ola will finally take real, prompt action.'Siddhi Vijayvargia's story has now become a point of conversation online, not just about platform accountability but also about how companies handle consumer grievances when things go terribly wrong.
News18
05-06-2025
- News18
Woman Books Ola Ride For Only 180 Metres, Netizens Amused After Knowing Reason
Last Updated: A woman had booked an Ola Bike ride, but the rider was puzzled to know that the destination was only 180 metres away. In an unusual incident, a woman booked an Ola Bike ride to travel just 180 metres. Reason: To avoid a pack of street dogs in her locality. A short video captured by the bike rider has gone viral on social media. It shows the driver arriving at the pickup spot and asking the woman for the one-time password (OTP). After entering it, he saw the location was just 180 metres ahead. This left the rider puzzled and he questioned the woman whether she had selected the right drop location. The woman said the destination was accurate, and she had opted for a ride just to avoid street dogs in the area. View this post on Instagram A post shared by ROHIT VLOGSTER (@rohitvlogster) The woman explained that she was scared of the street dogs and did not want to walk past them. Left highly amused by the reason, the driver nevertheless dropped off the woman at the spot and closed the trip. Her total fare was only Rs 19. Netizens were left highly amused over the woman's bizarre decision, while some complimented the driver for acting professionally and still giving her a lift. 'Thank you brother for helping a girl feel safe…," one netizen commented. 'Technologia," another user commented. 'It was better to pay Rs 19 than get an injection," a third user wrote. ' Ek bhi dog toh dikha nahi (Not a single dog was seen?)", pointed out another individual. First Published: June 05, 2025, 23:47 IST
