Latest news with #ITIDA
Yahoo
3 days ago
- Business
- Yahoo
VXI Continues to Expand Egypt Operations with New Contact Center Seats
Growth accelerates in one of the world's fastest-growing outsourcing destinations, with plans to reach 5,000 employees by 2028. LOS ANGELES, June 19, 2025 /PRNewswire/ -- VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, announced the addition of several hundred new contact center seats in its delivery center in Egypt, marking the latest period of expansion and growth at the site since its inauguration in March 2024. To mark this milestone, Egypt's Minister of Communications and Information Technology, H.E. Dr. Amr Talaat, visited VXI Egypt's site, accompanied by Ahmed El-Zaher, CEO (ITIDA), Ryan Collins, VXI's Chief Operating Officer, and Ahmed Bahgat, VXI's VP Operations, Egypt and MEA region. The high-level delegation toured the facility, engaged with employees, and reviewed VXI's expansion strategy, which aims to scale the company's local workforce to more than 5,000 full-time employees by 2028. "Our engagement with global companies like VXI underscores the Ministry's commitment to fostering a thriving and competitive ICT business environment in Egypt. We continue to develop a business-friendly ecosystem that supports growth, innovation, and talent development," said H.E. Dr. Amr Talaat, Minister of Communications and Information Technology. "At the heart of our strategy is a clear vision to position Egypt as a global hub for high-value offshoring services by investing in digital skills, offering targeted incentives, and expanding the pipeline of multilingual talent to meet the evolving needs of international businesses." With the site's launch, VXI Egypt entered one of the world's fastest-growing outsourcing hubs. Thanks to Egypt's deep talent pool, regional and linguistic alignment with Europe, the Middle East, and Africa, and a pro-business environment, VXI has scaled rapidly and efficiently. Since the launch in March 2024, the operation has grown steadily — adding nearly 1,000 seats. When asked about the achievement, Ryan Collins, VXI's COO, stated, "Our expansion in Egypt reflects the incredible potential of the region — not just as a cost-effective location, but as a hub of multilingual talent and strategic access to EMEA markets. The rapid growth we've seen is a testament to the delivery strength of our local teams and the quality of talent for scalable CX solutions in Cairo." "VXI's expansion aligns with Egypt's strategic efforts to grow digital exports and strengthen the digital economy's contribution to GDP," said Ahmed El-Zaher, CEO of ITIDA. "Egypt offers a stable and secure business environment, advanced digital infrastructure, and a multilingual talent pool—positioning the country as a leading hub for global enterprises seeking scalable and cost-effective delivery centers." Ahmed Bahgat, VXI's VP Operations, Egypt and MEA region, added, "VXI Egypt appreciates the huge opportunities that the Egyptian government is availing to the BPO industry, putting us in the top three countries attractive to foreign investments." With the government of Egypt's support, VXI plans to pursue more investments in the region through expansion of the current site in Cairo and additional sites. About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 43,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation, and process excellence to the world's most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit View original content to download multimedia: SOURCE VXI Global Solutions, Inc Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Zawya
12-06-2025
- Business
- Zawya
ITIDA launches nationwide internship program to train 10,000 students in emerging tech and digital arts
Cairo, Egypt — The Information Technology Industry Development Agency (ITIDA) has launched an enhanced edition of its Summer Internship Program for University Students, in collaboration with the National Telecommunications Institute (NTI) and Systel, the sole official sales and services distributor for Motorola Solutions in Egypt. This program is part of Egypt's national strategy to upskill its young talent and prepare them for careers in ICT and digital arts. With a renewed focus on future-ready skills and expanded reach, the program aims to train over 10,000 undergraduate students from faculties of engineering, computer science, business information systems, media, fine and applied arts, and art education, across Egypt's governorates. A Talent-Powered Vision With more than 760,000 university graduates annually, including 50,000 ICT graduates, 171,000 in finance and accounting, and 28% in STEM fields, Egypt boasts one of the most dynamic and multilingual talent pools in the region. The government's vision, led by the Ministry of Communications and Information Technology (MCIT) and its affiliates including ITIDA, places young talent at the heart of its digital transformation strategy. Through targeted programs, Egypt is training over 500,000 professionals by 2025 in high-demand domains like AI, cloud computing, and cybersecurity. Market-Aligned Curriculum and Practical Tracks The revamped program was redesigned to meet evolving labor market needs and the skill demands of local and international employers. Each training path spans 120 hours, including 90 hours of specialized technical training, and 30 hours of workplace readiness training, covering soft skills and freelancing fundamentals. Delivered in cooperation with NTI, the program features eight specialized tracks, including Cybersecurity, Software development and UI/UX design, Data analytics and AI, Cloud computing, Systems administration, Electronics, Digital arts, and Digital marketing. The tracks are tailored to students in their first, second, or third academic year and are offered either online or in-person through NTI campuses and Digital Egypt Innovation Hubs (Creativa Centers) across various governorates. International Certification Discounts Students enrolled in the program will benefit from up to 70% discounts on international certification exams offered through NTI, empowering them to gain industry-recognized credentials that boost employability in global markets. Strategic Partnership with Systel (Motorola Solutions) In parallel, ITIDA is also rolling out a specialized summer training track with Systel, Egypt's leading provider of mission-critical communications solutions. This industry-led program targets 250 students annually and provides practical, hands-on training in advanced telecommunications technologies, including: Microwave and broadband communications Fiber optics Surveillance systems Satellite communications Public safety networks The program also includes 30 hours of soft skills training. The technical component is fully sponsored by Systel as part of its CSR commitments, while ITIDA covers the non-technical portion. Empowering the Next Generation of Digital Leaders This initiative is a key pillar in ITIDA's broader mission to strengthen Egypt's positioning as a regional hub for digital services and a top global destination for IT and business process outsourcing. It reflects the agency's commitment to long-term human capital development and to creating sustainable career pathways for Egypt's youth in the digital economy. Participation is free of charge and open to undergraduate students in relevant faculties across Egypt. Interested students can apply via ITIDA or NTI's official portals.
Tahya Masr
22-05-2025
- Business
- Tahya Masr
ITIDA Launches 47th Round of Start IT Incubation Program with New Incentives to Boost Startup Readiness
The Technology Innovation and Entrepreneurship Center (TIEC), an affiliate of the Information Technology Industry Development Agency (ITIDA), has announced the launch of the 47th round of its Start IT incubation program. Applications are open until May 24 , targeting early-stage startups with innovative ideas and ICT-based prototypes to help them transform their concepts into scalable and growth-ready startups. In line with its continued efforts to empower the entrepreneurial ecosystem, TIEC has unveiled an enhanced package of incubation benefits for this round. Key updates include a significant increase in the financial and in-kind support, reaching EGP 480,000 up from EGP 180,000, providing startups with stronger capabilities to execute development and scaling phases more efficiently. Additionally, cloud support from Amazon Web Services (AWS) has doubled to USD10,000 , reflecting TIEC's strategy to accelerate cloud readiness and adoption among startups by enabling access to cutting-edge infrastructure and services. This round also introduces the exclusive Start IT Perks platform, offering participants special discounts and benefits from TIEC partners, including InterAct and These partnerships provide startups with access to advanced technical tools and applications that enhance operational efficiency and foster business growth. To address talent acquisition challenges faced by early-stage ventures, the program now includes dedicated recruitment support through collaborations with specialized platforms such as Talents Arena , Sprints , and Techie Matters , enabling startups to build skilled and professional teams. Further, in response to the growing demand for AI-driven innovation, the new package features specialized support in Artificial Intelligence , including training programs and personalized consultancy sessions with experts. This is aligned with Egypt's digital transformation priorities and aims to raise AI readiness across the local startup ecosystem. 'The launch of the new round of the Start IT incubation program—enhanced with an expanded benefits package from our Technology Innovation and Entrepreneurship Center (TIEC)—reflects our continued commitment to supporting Egypt's tech startups innovation-driven entrepreneurship,' said Eng. Ahmed El-Zaher, CEO of ITIDA. 'Entrepreneurship plays a pivotal role in accelerating economic growth and driving innovation, and ITIDA remains firmly focused on developing custom-tailored programs and initiatives that address the needs of startups and strengthen Egypt's entrepreneurship ecosystem at every stage.' Startups applying to the program will be assessed based on a set of technical criteria. Eligible projects must offer practical solutions to existing or anticipated market challenges and be backed by a functional ICT-based prototype. Projects should leverage technology either as a core product or as an enabling component of an innovative service. Key selection criteria also include economic viability, sustainability potential, scalability, and the ability to attract investment. Projects must be led by dedicated entrepreneurs fully committed to developing their ventures. Applications from teams with non-dedicated undergraduate students or projects incubated concurrently elsewhere will not be considered. Start IT is one of Egypt's leading startup support programs in the ICT sector, delivered quarterly by TIEC. Accepted startups benefit from a 12-month incubation period at TIEC centers across the country. These centers provide fully equipped workspaces, business and technical consulting, software and hardware support, and marketing services. Project evaluation considers several key factors, including product or service uniqueness, market analysis, competitive advantage, prototype maturity, and founding team expertise. Established in September 2010, the Technology Innovation and Entrepreneurship Center (TIEC) has played a pivotal role in promoting innovation and technology-driven entrepreneurship across Egypt. Through its comprehensive capacity-building programs, incubation services, and strategic initiatives, TIEC contributes to positioning Egypt as a regional hub for innovation and digital entrepreneurship.
Zawya
22-05-2025
- Business
- Zawya
Egypt's ITIDA scales up tech startup incubation with AI-driven perks, EGP 480K funding, and $10K in AWS support
Cairo, Egypt – Egypt's Technology Innovation and Entrepreneurship Center (TIEC), an affiliate of the Information Technology Industry Development Agency (ITIDA), has opened applications for the 47th round of its flagship Start IT incubation program, now offering its most extensive support package to date. Applications are open until May 24, targeting early-stage startups with scalable ICT-based solutions or tech-enabled prototypes that address real-world challenges. The enhanced round reflects ITIDA's broader strategy to strengthen Egypt's digital economy and empower its expanding startup ecosystem. 'The launch of the new round of the Start IT incubation program—enhanced with an expanded benefits package from our Technology Innovation and Entrepreneurship Center (TIEC)—reflects our continued commitment to supporting Egypt's tech startups innovation-driven entrepreneurship,' said Eng. Ahmed El-Zaher, CEO of ITIDA. 'Entrepreneurship plays a pivotal role in accelerating economic growth and driving innovation, and ITIDA remains firmly focused on developing custom-tailored programs and initiatives that address the needs of startups and strengthen Egypt's entrepreneurship ecosystem at every stage.' Key updates to the program include: Increased support: The value of financial and in-kind benefits has risen from EGP 180,000 to EGP 480,000, enabling startups to fast-track product development and go-to-market execution. Cloud infrastructure credits: Amazon Web Services (AWS) support has doubled to USD 10,000, offering startups access to world-class cloud computing tools and infrastructure. Exclusive perks: The new Start IT Perks platform provides partner-led discounts and services from firms like InterAct and helping founders optimize costs and streamline operations. Talent acquisition support: In response to hiring challenges among early-stage ventures, TIEC has partnered with Talents Arena, Sprints, and Techie Matter to offer tailored recruitment services. AI-focused enablement: Startups will also gain access to expert-led AI training and personalized consultancy, aligning with Egypt's strategic priorities for digital transformation and tech capacity building. Startups applying to the program must demonstrate a working ICT-based prototype that addresses current or emerging market demands. Selection criteria include economic viability, sustainability, scalability, and the commitment of a full-time founding team. Projects led by part-time undergraduate students or those simultaneously incubated by other programs will not be eligible. Accepted startups benefit from a 12-month incubation period at TIEC centers across Egypt. Each center provides fully equipped workspaces, as well as access to technical and business mentorship, hardware/software support, and go-to-market resources. Since its establishment in 2010, TIEC has played a central role in cultivating Egypt's innovation landscape through a range of incubation, acceleration, and capacity-building programs. Its mission aligns with positioning Egypt as a leading regional hub for technology-driven entrepreneurship and digital innovation. For more information and to apply, visit [Start IT Application Portal].
Zawya
22-05-2025
- Business
- Zawya
ITIDA launches 47th round of Start IT Incubation Program with new incentives to boost startup readiness
Cairo, Egypt: The Technology Innovation and Entrepreneurship Center (TIEC), an affiliate of the Information Technology Industry Development Agency (ITIDA), has announced the launch of the 47th round of its Start IT incubation program. Applications are open until May 24, targeting early-stage startups with innovative ideas and ICT-based prototypes to help them transform their concepts into scalable and growth-ready startups. In line with its continued efforts to empower the entrepreneurial ecosystem, TIEC has unveiled an enhanced package of incubation benefits for this round. Key updates include a significant increase in the financial and in-kind support, reaching EGP 480,000 up from EGP 180,000, providing startups with stronger capabilities to execute development and scaling phases more efficiently. Additionally, cloud support from Amazon Web Services (AWS) has doubled to USD10,000, reflecting TIEC's strategy to accelerate cloud readiness and adoption among startups by enabling access to cutting-edge infrastructure and services. This round also introduces the exclusive Start IT Perks platform, offering participants special discounts and benefits from TIEC partners, including InterAct and These partnerships provide startups with access to advanced technical tools and applications that enhance operational efficiency and foster business growth. To address talent acquisition challenges faced by early-stage ventures, the program now includes dedicated recruitment support through collaborations with specialized platforms such as Talents Arena, Sprints, and Techie Matters, enabling startups to build skilled and professional teams. Further, in response to the growing demand for AI-driven innovation, the new package features specialized support in Artificial Intelligence, including training programs and personalized consultancy sessions with experts. This is aligned with Egypt's digital transformation priorities and aims to raise AI readiness across the local startup ecosystem. 'The launch of the new round of the Start IT incubation program—enhanced with an expanded benefits package from our Technology Innovation and Entrepreneurship Center (TIEC)—reflects our continued commitment to supporting Egypt's tech startups innovation-driven entrepreneurship,' said Eng. Ahmed El-Zaher, CEO of ITIDA. 'Entrepreneurship plays a pivotal role in accelerating economic growth and driving innovation, and ITIDA remains firmly focused on developing custom-tailored programs and initiatives that address the needs of startups and strengthen Egypt's entrepreneurship ecosystem at every stage.' Startups applying to the program will be assessed based on a set of technical criteria. Eligible projects must offer practical solutions to existing or anticipated market challenges and be backed by a functional ICT-based prototype. Projects should leverage technology either as a core product or as an enabling component of an innovative service. Key selection criteria also include economic viability, sustainability potential, scalability, and the ability to attract investment. Projects must be led by dedicated entrepreneurs fully committed to developing their ventures. Applications from teams with non-dedicated undergraduate students or projects incubated concurrently elsewhere will not be considered. Start IT is one of Egypt's leading startup support programs in the ICT sector, delivered quarterly by TIEC. Accepted startups benefit from a 12-month incubation period at TIEC centers across the country. These centers provide fully equipped workspaces, business and technical consulting, software and hardware support, and marketing services. Project evaluation considers several key factors, including product or service uniqueness, market analysis, competitive advantage, prototype maturity, and founding team expertise. Established in September 2010, the Technology Innovation and Entrepreneurship Center (TIEC) has played a pivotal role in promoting innovation and technology-driven entrepreneurship across Egypt. Through its comprehensive capacity-building programs, incubation services, and strategic initiatives, TIEC contributes to positioning Egypt as a regional hub for innovation and digital entrepreneurship. For more information and to apply, visit [Start IT Application Portal].
