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New system cuts down on waiting
New system cuts down on waiting

The Star

time3 days ago

  • Health
  • The Star

New system cuts down on waiting

Staying patient: Patients and their families waiting for their turn to receive medical treatment at Hospital Sultanah Aminah. The new system will streamline the process. JOHOR BARU: Johor's Hospital Sultanah Aminah (HSA) is set to become the first public hospital in Malaysia to adopt a RM1mil smart queue system (SQS) aimed at reducing patients' waiting time. With the SQS, patients will no longer have to take separate queue numbers at the hospital's specialist clinics and pharmacy department. They can obtain a queue number by scanning a QR code with their smartphone and use the same queue number for their medical needs for the day. Johor Mentri Besar Datuk Onn Hafiz Ghazi said the SQS will begin in phases at HSA's specialist clinics before it is fully implemented by the end of the year. 'HSA sees about 2,000 patients each day, making it one of the busiest hospitals in the country. 'Once the SQS is fully implemented, we will hopefully replicate the system in other hospitals, such as Hospital Sultan Ismail and those in other districts to improve public healthcare delivery,' he said after visiting HSA here yesterday. Johor health and environment committee chairman Ling Tian Soon explained that the SQS was developed to address high patient volume and congestion issues faced by the hospital. 'At present, patients need to take a queue number to see a specialist and then take another number to queue up for their medication, which is time consuming. 'The SQS allows patients to know the number of patients ahead of them via a smartphone app so they can move around or go for tea or toilet breaks without worrying about losing their turn,' he added. At present, Ling said the system is being tested and that some patients have begun using it. Onn Hafiz said the SQS was part of the state's ongoing efforts to address issues faced by the hospital, in addition to upgrading eight wards, toilets and surau facilities. The state is working with non-governmental organisations, which had contributed new hospital beds and mattresses as well as an ambulance. He said that Waqaf An-Nur has stationed a mobile clinic at HSA's entrance to provide additional support for the hospital's emergency and trauma department, which tends to get very busy at night and on weekends. 'They will be assisting HSA five days a week to tend to non-critical or level five cases such as fever or cough, which do not require a specialist doctor's attention. 'I have also directed Ling to station at least two additional doctors a day at the emergency and trauma department on a locum basis. I believe that can be done by next week,' he said. When asked about the proposal for a multi-level carpark, Onn Hafiz said a value assessment study has been completed. 'I understand that funding has been secured and the value assessment has just concluded,' he said. Aside from the current practice of parking within hospital grounds, he said patients have the alternative of parking at a free carpark at Pantai Lido, across the road from the hospital. Previously, Prime Minister Datuk Seri Anwar Ibrahim announced an allocation of RM500mil for first phase upgrades of the hospital on Sept 4, 2023. Among the proposed upgrades include the construction of a polyclinic and multi-storey car park to address hospital congestion.

RM1mil smart queue system to cut wait times at JB's Hospital Sultanah Aminah
RM1mil smart queue system to cut wait times at JB's Hospital Sultanah Aminah

The Star

time4 days ago

  • Health
  • The Star

RM1mil smart queue system to cut wait times at JB's Hospital Sultanah Aminah

JOHOR BARU: Johor has spent RM1mil to develop a smart queueing system that reduces waiting times at Hospital Sultanah Aminah (HSA), making it the first public hospital in the country to have such a facility. Mentri Besar Datuk Onn Hafiz Ghazi said the smart queue system (SQS) would be introduced in phases at HSA's specialist clinics before it is fully implemented by the end of the year. 'HSA sees about 2,000 patients each day, making it one of the busiest hospitals in the country. 'Once the SQS is fully implemented, we will hopefully replicate it in other hospitals such as Hospital Sultan Ismail and those in other districts to improve public healthcare delivery,' he said after visiting HSA here on Tuesday (June 17). With the SQS, patients no longer need to take separate queue numbers at the respective specialist clinics and pharmacy. They can obtain a queue number by scanning a QR code and use the same number for their medical needs for the day. Meanwhile, Onn Hafiz added that the state government has also upgraded eight wards at HSA, collaborating with non-governmental organisations (NGO) for the contribution of beds and mattresses. 'Another NGO also contributed an ambulance, which was bought at a lower price as it is a reconditioned vehicle. 'It does not have to be brand new. As long as it is functioning well, we can address the shortage of ambulances,' he said.

Motorcyclist killed, pillion rider hurt in crash on NSE near Kulai
Motorcyclist killed, pillion rider hurt in crash on NSE near Kulai

The Star

time23-05-2025

  • The Star

Motorcyclist killed, pillion rider hurt in crash on NSE near Kulai

KULAI: A motorcyclist died on the spot after hitting a stalled pickup truck on the emergency lane at KM29 of the North-South Expressway (NSE) southbound near here. The 31-year-old man was riding the bike with a pillion rider, a 31-year-old woman, when the incident occurred at 8am on Thursday (May 22), police said. 'The driver of the pickup, also 31, is believed to have pulled over to the emergency lane because of engine trouble," Kulai OCPD Asst Comm Tan Seng Lee said on Friday (May 23). He said the victim failed to avoid the stalled vehicle and hit its rear. Both the motorcyclist and pillion rider sustained head injuries, he added. ACP Tan said the victim was pronounced dead at the scene while the pillion rider was taken to Hospital Sultanah Aminah in Johor Baru. 'The body of the deceased was sent to Hospital Kulai for a post-mortem," he said, adding that the case is being investigated under Section 4(1) of the Road Transport Act 1987. Anyone with information on the case is urged to contact investigating officer Insp Ahmad Safuan Abu Naim at 019-7573507 or go to the Kulai district police headquarters' traffic division. Follow us on our official WhatsApp channel for breaking news alerts and key updates!

Police investigate fatal collision on Johor Baru-Pontian Highway
Police investigate fatal collision on Johor Baru-Pontian Highway

Malay Mail

time19-05-2025

  • Malay Mail

Police investigate fatal collision on Johor Baru-Pontian Highway

KUALA LUMPUR, May 19 — A 25-year-old motorcyclist was killed in a crash with a car at KM 24.1 of the Johor Baru–Pontian road yesterday. Police said the accident occurred at around 11.20am when a Perodua Myvi was exiting a slip road onto the main carriageway. The motorcyclist, who was riding a Honda RS, collided into the back-left side of the car. 'As a result of the collision, the victim was thrown onto the road, while his motorcycle was flung into the river. 'The victim was rushed to Hospital Sultanah Aminah for treatment and was confirmed to have died while receiving care,' Iskandar Puteri district chief ACP Kumarasan Muniandy said. Police have opened an investigation under Section 41(1) of the Road Transport Act 1987 for causing death by reckless and dangerous driving. They are also urging witnesses to contact the Iskandar Puteri district police at 07-5101322 with any relevant information.

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