Latest news with #ArzooSethi
Time of India
5 days ago
- Time of India
AI Exp's Dubai-Jaipur flight 5-hour ordeal without AC
Jaipur: Passengers on the Air India Express flight IX 196 from Dubai to Jaipur on June 13 were stuck for five hours without air conditioning, while the flight failed to take off due to technical errors. Tired of too many ads? go ad free now The midnight ordeal faced by those on board was shared by social media influencer Arzoo Sethi, who was on the flight, and who said in a video she posted on social media platforms that her three-year-old son, like many others, was sweating profusely and feeling nauseous due to suffocation. Sethi alleged that if the flight was facing technical issues, the airline should have asked passengers to sit in the airport lobby. However, she said, this was not done. "We were seated in the flight at 7pm and were stranded inside for 5+ hours with no AC, no communication, and zero assistance from the crew. All our co-passengers were distressed, sweating in the heat, with no clarity on what was happening," said Sethi. She added that after the Ahmedabad flight crash, "this felt even more terrifying". "How can the same issues be repeated without accountability? This is a serious safety lapse. Please take responsibility for your passengers' well-being before it's too late," she added. The flight was scheduled to fly from Dubai to Jaipur on June 13 at 7:25pm, but due to a technical fault, it could only take off at 12:44am and reached Jaipur at 2:44am. Passengers said while they were suffocating inside the aircraft without air conditioning, many of them were not even provided with drinking water. When contacted, an Air India Express spokesperson told TOI, "We haven't received any update from the Dubai team regarding this issue yet. We are looking into the matter."
Khaleej Times
5 days ago
- General
- Khaleej Times
'No food, water': Passengers stuck for 5 hours without AC on Air India Express flight in Dubai
Passengers onboard an Air India Express flight from Dubai to Jaipur were reportedly left stranded inside a grounded aircraft for over five hours without air-conditioning, food, or water, triggering anger and allegations of negligence. Flight IX-196, scheduled to depart from Dubai at 7.25pm on June 13, was unable to take off on time due to a technical snag. But instead of being allowed to deboard, more than 150 passengers were allegedly kept inside the aircraft as cabin temperatures soared. A video of the ordeal, posted by Indian dietician and social media influencer Arzoo Sethi, has since gone viral. In the video, visibly distressed passengers can be seen drenched in sweat, fanning themselves with safety cards and whatever they could find to stay cool. 'We were boarded at 7pm, but the flight's AC never came on. My three-year-old son was soaked in sweat. Not a single attendant came to help us. No one gave us water, let alone food,' Sethi said in her post. 'If the aircraft had a technical fault, they could've let us wait in the terminal. But they chose to lock us inside like this.' Describing the experience as 'horrific' and 'terrifying,' Sethi publicly tagged Air India Express, saying: 'This is a serious safety lapse. Please take responsibility for your passengers' well-being before it's too late.' Another passenger, Ravi Kumar, echoed her concerns. 'There was suffocation. The air-conditioning wasn't working. We kept pressing the call button, but no one came. It felt like torture,' he said. The flight finally took off at 12.44am, over five hours behind schedule and landed in Jaipur at 2.44am on June 14. Several passengers have since taken to social media to express their outrage and demand accountability from the airline. There has been no official response yet from Air India Express. A comment from the airline was not immediately available.
