Latest news with #AbdullaBusenad
Zawya
11-06-2025
- Business
- Zawya
Dubai Customs named Best Customs Authority in the Middle East 2025
Abdulla Busenad: We are strengthening Dubai's leading position on the global trade map Dubai – In a milestone achievement that reflects its unwavering commitment to excellence, leadership, and innovation—while supporting the nation's ambitious vision—Dubai Customs has been awarded the "Customs Authority of the Year 2025" at the Middle East level, as part of the Middle East Transport and Logistics Awards (TLME). This accolade was earned after receiving the highest number of votes from specialists and experts in the customs and logistics sectors via an electronic voting system. Today, Dubai Customs stands as a global benchmark for implementing the latest digital transformation technologies, with nearly 99.7% of its customs transactions conducted through digital platforms. This high level of digitalization has significantly accelerated procedures, reduced clearance times, and facilitated seamless and transparent trade flows—fully aligned with Dubai's vision and its competitiveness as a strategic global trade hub. Additionally, the Department has developed an advanced security system capable of detecting and preventing smuggling attempts and customs fraud, thereby strengthening the protection of society and the national economy. On this occasion, His Excellency Dr. Abdulla Busenad, Director General of Dubai Customs, emphasized that this accomplishment adds to the Department's extensive record of achievements. Recently, Dubai Customs also received the award for the Best Pioneering Initiative for its Cross-Border E-Commerce initiative, under the "Hamdan bin Mohammed Government Services Program." Continuing its strategic plan, the Department is dedicated to reinforcing Dubai's position as a leading global center for international trade and logistics. This supports the goals of Dubai's Economic Agenda D33 and drives future transformations in the global trade sector through the innovation and development of advanced customs services that leverage cutting-edge technology and artificial intelligence. Dr. Busenad further highlighted that Dubai Customs is committed to ongoing improvement and development by providing all the necessary elements and capabilities to increase Dubai's foreign trade volumes. This commitment ensures an exceptional experience for businesses and sectors, boosting returns on their commercial activities and attracting further foreign investments to this vital sector. Meanwhile, Eng. Adel Al Suwaidi, Director of Customs Valuation at Dubai Customs, who received the award during the ceremony, stated: 'Dubai Customs has made significant strides in automating customs procedures and reducing the time required to complete transactions. We have developed services that are among the first of their kind worldwide. The 'Seamless Inspections' project launched by the Department represents a qualitative leap in customs operations by relocating inspection procedures to an integrated system at company warehouse premises. This innovation has contributed to cutting inspection times by more than 50%.' The TLME Awards were established with a vision to transform the traditional business awards model. What sets TLME apart is its commitment to transparency, credibility, and genuine recognition from within the industry. It was among the first organizations to adopt a public electronic voting system in this field, ensuring an open and fair selection process.
Hi Dubai
05-05-2025
- Business
- Hi Dubai
Dubai Customs Signs MoU with German University to Boost Logistics Training and AI Integration
Dubai Customs has signed a tripartite Memorandum of Understanding (MoU) with the University of Dubai and Germany's Kühne Logistics University (KLU), aimed at advancing education, training, and research in logistics and artificial intelligence. The agreement was formalised at KLU's Hamburg campus by Dr. Abdulla Busenad, Director-General of Dubai Customs; Professor Washika Haak-Saheem, Dean of the Dubai Business School; and Professor Andreas Kaplan, President of KLU. The MoU lays the groundwork for joint academic programmes, hands-on training, and research initiatives focused on logistics services, supply chain management, and AI applications in customs operations. It also supports the ongoing development of the Dubai Logistics Academy and Dubai Customs' scholarship programme. As part of the initiative, students from the scholarship programme have begun intensive training at KLU. Their experience includes academic coursework, practical training, and visits to leading German companies and the Port of Hamburg, where they explored advanced logistics technologies and AI-powered systems. Sultan Ahmed bin Sulayem, Chairman of the Ports, Customs and Free Zone Corporation, highlighted the partnership as a strategic step toward building a future-ready workforce and integrating AI into public services. Dr. Busenad noted that the collaboration aligns with Dubai's goal of becoming a top global logistics hub and supports the broader national vision of 'We the UAE 2031.' University of Dubai President Dr. Issa Al Bastaki and KLU President Professor Kaplan both affirmed their commitment to delivering high-impact programmes that foster innovation and prepare students for the evolving demands of the global economy. News Source: Emirates News Agency
Al Bawaba
25-03-2025
- Business
- Al Bawaba
Dubai Customs fosters client partnerships with a Ramadan suhoor gathering
As part of its commitment to fostering strong trade relations and enhancing engagement with its key clients, Dubai Customs hosted a special Ramadan suhoor to celebrate the holy month. The event brought together a distinguished group of clients from various sectors and was attended by H.E. Dr. Abdulla Busenad, Director General of Dubai Customs, along with the department's senior leadership. This initiative aimed to reflect the spirit of Ramadan while emphasizing Dubai Customs' appreciation for its clients, who play a key role in its journey toward gathering provided a platform for open discussions, where Dr. Busenad extended his Ramadan greetings to the attendees and spoke about enhancing future collaboration and creating a business environment built on trust and highlighted that true growth can only be achieved through strong and lasting partnerships with clients. Dubai Customs is committed to creating sustainable dialogue platforms such as the Dubai Customs Advisory Council, which provides a space for clients to share their suggestions and ideas. These discussions drive ongoing improvements to customs services and align with Dubai's economic development plans, including the "We the UAE 2031" vision and the Dubai Economic Agenda Busenad also reaffirmed Dubai Customs' role in supporting trade and investment and strengthening Dubai's position as a leading global hub for business and logistics. Guided by the UAE's leadership, the department works to create a competitive and attractive business environment for investors and companies. Clients are at the center of Dubai Customs' strategy, as their engagement and feedback contribute to the continuous improvement of customs services. By understanding their needs and expectations, the department can develop smart and innovative solutions that enhance their experience and support their business Al Ghaffari, executive director of the human resources sector at Dubai Customs, also spoke about the department's strong relationship with its clients. He emphasized that long-term success is built on close cooperation, which helps create an efficient, transparent, and seamless customs experience. Dubai Customs continues to leverage its advanced infrastructure and smart customs services to streamline trade operations and boost Dubai's competitiveness in the global economy. Strengthening client relationships through innovative solutions, simplified procedures, and a flexible business environment remains a top priority. This commitment has contributed to a 47% increase in customs transactions in 2024 compared to the previous year. Dubai Customs regularly organizes such events as part of its strategy to build lasting partnerships and support growth, innovation, and leadership in the customs and trade sector. © 2000 - 2025 Al Bawaba ( Signal PressWire is the world's largest independent Middle East PR distribution service.
Arabian Business
07-03-2025
- Business
- Arabian Business
Dubai Customs seizes 10.8mn counterfeit items in 2024
Dubai Customs recorded 54 seizures involving 10.8 million counterfeit items in 2024 as part of efforts to protect intellectual property rights. The initiative supports Dubai's investment environment by helping producers avoid losses from brand counterfeiting. Dubai Customs provides advanced training for staff and inspectors to detect counterfeiting and piracy. The department uses innovations and technologies in inspection and deploys smart IT applications to optimise operations. Dubai Customs successfully recorded 54 seizures involving 10.8 million counterfeit items in 2024. This reinforces its role in effectively combating intellectual property violations, protecting the community and economy from the harms of counterfeit goods, and enhancing Dubai's… — PCFC (@pcfc_dubai) March 7, 2025 Dubai's foreign trade grows as customs strengthens oversight According to a statement by the Emirates News Agency (WAM), Dr. Abdulla Busenad, Director-General of Dubai Customs, said the emirate's commercial sector is growing in line with the economic objectives of Dubai's D33 Economic Agenda, launched by Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai. Dubai's trade network spans multiple countries, contributing to growth in foreign trade. Sea freight increased by 23 per cent, land freight by 21 per cent, and air freight by 11.3 per cent in 2024 compared to 2023. Dubai Customs plays a role in supporting the emirate's economic vision, strengthening international trade ties, and enhancing efficiency through digital customs services. The department saw 49.2 percent growth in customs data in 2024 compared to 2023. Its smart services have received global recognition as a benchmark in modern customs practices. Dubai Customs conducted 3,273 seizures in 2024. The department completed 55 out of 84 initiatives, leading to a 5 per cent increase in handled cargo, an 8 per cent rise in passenger bags, and a 9 per cent increase in processed passengers.
Dubai Eye
06-03-2025
- Business
- Dubai Eye
Dubai Customs thwarts smuggling of 10.8m counterfeit items in 2024
Dubai Customs recorded 54 seizures involving 10.8 million counterfeit items in 2024, as part of its efforts to protect intellectual property rights. This effort also strengthens Dubai's investment environment by enabling producers to avoid losses resulting from brand counterfeiting. Dubai Customs staff and inspectors are given advanced training, to equip them with skills needed to detect counterfeiting and piracy. Efforts are reinforced by innovations and technologies in inspection, along with the use of smart IT applications to optimise operational effectiveness. Director-General of Dubai Customs, Dr. Abdulla Busenad, highlighted that the emirate's commercial sector is thriving, in line with the economic objectives outlined in Dubai's D33 Economic Agenda, launched by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister and the Ruler of Dubai. Dubai's multi-country network has contributed to growth in foreign trade, with sea freight up by 23 per cent, land freight by 21 per cent, and air freight by 11.3 per cent in 2024 compared to 2023. Dubai Customs saw a 49.2 per cent growth in customs data in 2024 compared to the previous year. Its smart services have gained global recognition as a benchmark in modern customs practices. The department also made significant strides in protecting intellectual property, seizing over 10.8 million items. Dubai Customs continues to safeguard Dubai's borders, achieving 3,273 seizures. Its efforts are vital for protecting both the economy and society. The department has also made impressive progress on key projects, completing 55 out of 84 initiatives in 2024, resulting in a five per cent increase in handled cargo, eight per cent more passenger bags, and a nine per cent rise in processed passengers.
