
Drug shortages putting patients at risk, pharmacists warn
Patients are being put at risk of serious illness as pharmacists are unable to dispense vital medications due to drug shortages, industry leaders have warned.
At least once a day drug supply problems mean pharmacies are unable to dispense a prescription, according to a survey of 500 pharmacies by the National Pharmacy Association (NPA).
Currently if a prescription is out of stock, patients need to go back to their GP to get an alternative medication. But this can delay care and increase the risk of serious illness.
That's because the pharmacist is not permitted to make a substitution even if they have a safe alternative in stock, this is except in very limited circumstances where a Serious Shortage Protocol has been issued by the NHS.
The NPA, which represents 6,000 independent community pharmacies, is calling on the government to grant greater flexibility for pharmacists to substitute medication or strength of a drug when it is safe to do so.
The NPA says it is 'madness' to send someone back to the GP and warned the current situation poses a risk to patient safety. It said it could lead to patients potentially going without vital medication, such as some types of antibiotics, presenting a serious risk to their health.
In January, Lancashire coroner Christopher Long wrote to health secretary Wes Streeting on this issue following the death of two-year-old Ava Hodgkinson.
He said how she died of overwhelming sepsis from a strep A infection after delays in receiving antibiotics due to restrictions preventing a pharmacist from amending an out-of-stock prescription.
Mr Long wrote: 'Ava had seen her GP who had prescribed amoxicillin with a dose of 250mg/5ml.
'The pharmacy did not have this strength in stock but did have amoxicillin 125mg/5ml in stock.
'(They) could not issue this as restrictions currently in place prevent a pharmacist issuing any different strength of medication without an amended prescription, even where the medication can be provided to enable the same dose to be administered (here Ava's parents could have been instructed to provide 10ml enabling the same dose of antibiotics to be provided).
'This led to a delay in Ava receiving antibiotics.'
The NPA survey revealed 95 per cent of pharmacies at least once a day were visited by a patient that was unable to obtain their medicines elsewhere due to supply problems.
It also revealed 96 per cent of pharmacies were unable to dispense a prescription at least once a day despite having a safe alternative formulation in stock.
Nick Kaye, Chair of the National Pharmacy Association said: 'These are deeply concerning statistics which show that patients are potentially having to forgo vital medication due to shortages. 'Pharmacies are at the sharp end of medicines shortages and frequently have to turn away distressed, frustrated and sometimes angry patients.
'It is particularly frustrating for pharmacists to be unable to meet a clear need when they have a perfectly safe and effective solution in their pharmacy already.
'It is madness to send someone back to their GP and it risks a patient either delaying taking vital medication or forgoing it altogether, which poses a clear risk to patient safety.
'We're pleased the government are taking steps to bring together manufacturers, wholesalers and pharmacies to try and tackle this issue.
'However, the government must look again at allowing pharmacists - who are highly trained health care practitioners – to use their professional judgment to supply an appropriate alternative when the prescribed version is unavailable."
In January the government rejected recommendations from the cross-party Health and Care Select Committee for pharmacies to have more flexibility to substitute medication to tackle growing numbers of shortages.
Dr Leyla Hannbeck, pharmacist and CEO of Independent Pharmacies Association, is also urging the government to make the changes.
'The risk of not implementing this, considering the big issues regarding medicines shortages, impacts significantly on patient care and risks delays in treatment which in some cases can increase serious illness,' she told the Independent.
However, she explained the Department of Health and Social Care (DHSC) is 'reluctant' to implement these changes.
'Their excuse is that there could be a conflict of interest,' she added.
Dr Hannbeck added: 'They forget that pharmacy is a heavily regulated profession, and any professional mismanagement could lead to being stuck off and not being able to practice.
'Pharmacists are experts on medicines and very well placed to make minor amends to prescriptions where necessary in order to ensure timely care for patients.'
Thorrun Govind, a former chair of the English Pharmacy Board of the Royal Pharmaceutical Society, called the reluctancy to give pharmacists this power 'illogical'.
'They should be able to supply capsules for example, rather than tablets of the same drug,' she said.
It comes as DHSC has made the move to shift the focus of healthcare out of hospitals and into the community.
A Department of Health and Social Care spokesperson said: 'We will work with the sector, making better use of the skills of pharmacists and pharmacy technicians, to build a service fit for the future.
'The Government is currently considering enabling pharmacists to substitute to a different dose or formulation, under specified circumstances, where such a substitution might be both urgent and safe.'

Try Our AI Features
Explore what Daily8 AI can do for you:
Comments
No comments yet...
Related Articles


Sky News
35 minutes ago
- Sky News
NHS patients filming medical treatment for TikTok and Instagram, radiographers say
Patients are filming their NHS medical treatment for TikTok and Instagram, potentially putting them and others at risk, medical professionals have said. Ashley d'Aquino, a therapeutic radiographer working in London, said a rising number of patients are choosing to film their treatment for social media. The Society of Radiographers (SoR) said it is causing healthcare staff unnecessary anxiety when they are trying to carry out their job and is putting patient confidentiality at risk. The organisation added that distracting staff and making them uncomfortable could compromise the delivery of their medical treatment. The SoR is calling for the NHS to implement policies to prevent patients from photographing or filming clinical procedures without permission. Ms d'Aquino, who is a union rep, told the SoR's annual delegates' conference that members of staff had approached her over patients recording some of their cancer treatment. She said one worker agreed to take photos for a patient, "but when the patient handed over her phone, the member of staff saw that the patient had also been covertly recording her to publish on her cancer blog". "As NHS staff, we wear name badges, so our names will be visible in any video. It makes people feel very uncomfortable and anxious," Ms d'Aquino explained. Filming treatments also puts patient confidentiality at risk, another worker explained. A radiology department assistant from the south coast said she was using a cannula on a cancer patient when the patient's 19-year-old daughter started filming the procedure without asking for permission. "She wanted to record the cannulation because she thought it would be entertaining on social media," she said. But in the next bay, a patient was having consent taken for a virtual colonoscopy, which is "an invasive and potentially embarrassing procedure". The consent, including names and dates of birth, could have been recorded on the video, putting the patient at risk. "There are people who come into our department who have a limited social media presence because of risks to their safety. Patients filming make them feel unsafe in their own hospital," she said. The department assistant said she had sleepless nights worrying about whether she did her job properly in this situation. Filming treatments affects all healthcare workers, according to Dean Rogers, SoR director of industrial strategy and member relations. He said all hospital trusts should have policies in place around patients taking photos and filming procedures to stop people filming without staff knowledge and permission. "Hospitals need to ensure that they meet the needs of patients while also looking after staff members' wellbeing," Mr Rogers said. "And, in this case, safeguarding the one simultaneously safeguards the other - allowing healthcare professionals to do their job in safety, while also protecting patients' privacy and helping them to receive the best possible care." Ms d'Aquino acknowledged that there may be some valid reasons for patients to record medical conversations, for example, to "enhance their understanding and retention of medical information" by making audio recordings of consultations.


Sky News
an hour ago
- Sky News
GPs can prescribe weight loss jabs on the NHS from today - but strict eligibility criteria in place
Why you can trust Sky News GPs will be able to prescribe weight loss jabs on the NHS from today. - with strict criteria for the first year of the rollout. Initially, only those with a body mass index of over 40 who have at least four other health problems linked to obesity will be eligible. 0:21 Some doctors have raised concerns about the additional workload this new programme will bring, while pharmacists fear it could lead to supply shortages. While an estimated 1.5 million people are now taking weight loss drugs across the UK, they could previously only be accessed through specialist services or private prescriptions. Dr Claire Fuller from NHS England said: "We urgently need to address rising levels of obesity and prioritise support for those who are experiencing severe ill health - and greater access to weight loss drugs will make a significant difference to the lives of those people." She added: "While not everyone will be eligible for weight loss drugs, it's important that anyone who is worried about the impact of their weight on their health discusses the range of NHS support available with their healthcare professional." 1:22 The chairwoman of the Royal College of GPs welcomed NHS England's decision to pursue a phased rollout, and said current workloads must be factored in to ensure the jabs can be prescribed safely. Professor Kamila Hawthorne went on to say: "While weight loss medications have a lot of potential benefits for patients who are struggling to lose weight and who meet all the clinical criteria for a prescription, they mustn't be seen as a 'silver bullet' to aid weight loss. "We also need to see a focus on prevention, stopping people becoming overweight in the first place so they don't require a medical intervention later." 9:19 Her remarks were echoed by the National Pharmacy Association's chairman Olivier Picard, who says "prescribing these medications alone misses the point". He argued that they need to be part of a comprehensive strategy that includes lifestyle coaching, exercise and nutritional guidance - but many GPs currently "lack the bandwidth" to provide this support. "As a result, we could end up in a situation where patients are prescribed the medication, lose weight, and then experience rebound weight gain once the course ends - simply because the foundational lifestyle changes weren't addressed," Mr Picard added. Estimates suggest about 29% of the adult population is obese.

Leader Live
3 hours ago
- Leader Live
Mass rollout of weight loss jabs begins on NHS
Around 220,000 people with 'greatest need' are expected to receive Mounjaro, also known as tirzepatide and made by Lilly through the NHS over the next three years. The drug is an antidiabetic drug which lowers blood sugar levels and and slows down how quickly food is digested. From Monday, GPs in England will be allowed to prescribe Mounjaro to severely obese people who also suffer from a range of other health problems. Patients previously needed to access the drugs through a special weight loss service. But leading family doctors said some GPs have expressed concern about the additional workload linked to the rollout. And pharmacy experts also said there could be pressure on supplies of the drug. In the first year of the programme, the drug will be offered to people with a body mass index (BMI) score of over 40 who have at least four other health problems linked to obesity, such as type 2 diabetes; high blood pressure; heart disease; and obstructive sleep apnoea. Estimates suggest around 1.5 million people in the UK are already taking weight loss drugs, which may have been prescribed through specialist weight loss services or via private prescription. Dr Claire Fuller, from NHS England, said: 'This is an important next step in the rollout of weight loss drugs, with community-based services now able to offer this treatment from today. 'We urgently need to address rising levels of obesity and prioritise support for those who are experiencing severe ill health – and greater access to weight loss drugs will make a significant difference to the lives of those people. 'These drugs are an important tool alongside the range of wraparound NHS support and advice on good nutrition and increasing physical activity, which will be vital in helping some people lose weight and reduce their risk of serious long-term conditions. 'While not everyone will be eligible for weight loss drugs, it's important that anyone who is worried about the impact of their weight on their health discusses the range of NHS support available with their healthcare professional.' Professor Kamila Hawthorne, chairwoman of the Royal College of GPs, said: 'While we recognise the potential benefits of weight loss drugs, we know many GPs are concerned about the implications of the rollout of weight loss drugs into general practice, both in terms of workload and training to appropriately initiate and manage these treatments. 'The college shares these concerns, which is why we were pleased NHS England suggested a phased roll-out of Mounjaro as a treatment for weight loss. As and when this is escalated, appropriate resourcing for general practice – including access to 'wraparound' services – and training for GPs must follow. GLP-1s like #Ozempic, #Saxenda, #Wegovy, or #Mounjaro are not an easy #weightloss hack. Find out more about:🔵what they are ❓🔵how they're used 💊🔵who they help 💪 🔗Learn more: — EU Medicines Agency (@EMA_News) January 4, 2025 She added: 'GPs and our teams are already working under intense workload and workforce pressures, and this must be factored into this rollout in order to guarantee it can be delivered safely. 'More widely, whilst weight loss medications have a lot of potential benefits for patients who are struggling to lose weight and who meet all the clinical criteria for a prescription, they mustn't be seen as a 'silver bullet' to aid weight loss. 'We also need to see a focus on prevention, stopping people becoming overweight in the first place so they don't require a medical intervention later.' Dr Hawthorne said there is no 'one size fits all approach' and that the rollout of the jabs should not 'come at the expense of other weight loss service'. She continued: 'The roll-out of weight loss medications in the NHS will need to be consistently evaluated to ensure that there is evidence that these prescriptions are of long-term benefit to patients.' Olivier Picard, chairman of the National Pharmacy Association, said: 'The demand for weight loss jabs continues to rise sharply, and more GPs have been directing patients back to pharmacies after initial inquiries, to access these treatments privately. 'As the NHS is now moving to implement National Institute for Health and Care Excellence (Nice) guidance, and tirzepatide becomes prescribable to more patients, we expect to see prescription volumes increase rapidly. 'However, NHS provision won't meet demand straight away, so we fully expect that many people will continue seeking it privately from a pharmacy. 'Pharmacists are experts in medication and many of us have lots of experience delivering weight loss injections as part of a package of care including lifestyle advice. 'We are well placed to help roll out weight loss treatment on the NHS, with the right funding to support it. 'The biggest concern we have is that prescribing these medications alone misses the point. 'They should be part of a comprehensive weight management strategy – combining lifestyle coaching, exercise, and nutritional guidance. In reality, many GPs lack the bandwidth to deliver the level of support needed to ensure proper understanding and follow-up. 'As a result, we could end up in a situation where patients are prescribed the medication, lose weight, and then experience rebound weight gain once the course ends – simply because the foundational lifestyle changes weren't addressed.' Around 29% of the adult population in the UK is obese. Health Secretary Wes Streeting said: 'Obesity is now one of the leading causes of ill health, costing the NHS billions. Yet we now have the science, technology, and knowledge to end the obesity epidemic, if we seize this opportunity. 'Obesity jabs are used by 1.5 million people in the UK, mainly through private prescriptions. The NHS was founded on a promise to 'universalise the best', and this Government is determined to bring revolutionary modern treatments to everyone who needs them, not just those who can afford to pay. 'This rollout is an important step in making these medicines more widely available, and beginning to shift the focus of healthcare from sickness to prevention, which our forthcoming 10-year plan will deliver.'