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Energy meter warning for 300,000 customers facing HUGE bill hikes due to major switch off in DAYS

Energy meter warning for 300,000 customers facing HUGE bill hikes due to major switch off in DAYS

Scottish Sun28-05-2025

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SAY WATT Energy meter warning for 300,000 customers facing HUGE bill hikes due to major switch off in DAYS
AN ENERGY meter warning has been issued for 300,000 customers who face huge hikes to their bills due to a major switch off.
Homes with electricity meters using the Radio Teleswitch Service (RTS) need to upgrade to a smart meter before June 30 - when the service is being switched off.
1
Homes are being replaced with smart meters to ensure they are not cut off from power
Credit: Getty
The switch off will mean that anyone who still has one of these meters could face their heating or hot water not working properly.
Some of these systems also automatically turn the heating and hot water system on and off at different times during the day.
So those who don't switch in time risk permanently blasting their heating during peak time.
This could lead to huge bill hikes for those who don't meet the deadline.
Suppliers have been racing to ensure that homes are fitted with smart meters before the June deadline.
Octopus Energy warned thousands of its own customers at the end of January.
E.ON Next urged 65,000 customers to take action to avoid being cut off, and 60,000 EDF customers have also been contacted to warn them of the deadline.
Energy regulator Ofgem was forced to step in last year as energy providers had been initially slow with the roll out.
The latest figures show some 392,000 households still have an RTS meter across Britain, according to The Mirror.
Currently, suppliers are switching 1,000 RTS meters a day, but in order to meet its target of 400,000 homes this figure would need to rise to 5,000.
It feels colder than the arctic in my home but I've found the best hack to keep warm without pushing my energy bill up
A spokesperson for Energy UK told the outlet it would be "challenging" to replace the meters by June 30."
They added: "It means getting access to every single property to carry out the installation, many of which are in remote areas, and ultimately it requires all customers to respond to contact from their supplier.'
But many households may not even realise they have an RTS meter and need to make the switch.
HOW TO TELL IF YOU HAVE A RTS METER
One way to tell if you have a RTS meter is if your home has a separate switch box near your meter with a Radio Teleswitch label.
Another sign is if you get cheaper energy at different times of day, for example, you might be on an Economy 7, Economy 10, or Total Heat Total Control tariff.
RTS meters are also typically used in areas with no gas supply, such as for high rise flats or houses in a particularly rural setting, so if this applies to you it's worth checking your meter.
If you're still not sure, contact your energy supplier and ask whether you have RTS equipment. They will be able to confirm for you.
You will not be charged for upgrading an RTS meter to a smart meter as all electricity suppliers are required to offer this upgrade at no extra cost to customers.
When you switch you may be offered a smart meter.
These devices offer the same features as RTS in that they can record the different prices at different times of day offered by Economy 7 tariffs.
It can help you save money as they help you avoid estimated energy bills as the reading are sent to your supplier automatically.
The device can also help you track your energy use as you can see how much you're using and when you're using it.

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