Penang bus ridership hits 46,000 daily, more women drivers wanted
Rapid Penang bus was first introduced in Penang on July 31, 2007. — Filepic
MORE Penangites are taking public transportation, thanks to the introduction of Rapid Penang's On-Demand (ROD) van service and free bus rides.
Rapid Bus Sdn Bhd northern region head Mohd Amir Abdul Halim said Rapid Penang's average daily ridership now stood at 46,333.
Rapid Penang currently operates a fleet of 304 buses across Penang, ensuring comprehensive coverage throughout the island and mainland, he said.
'We provide affordable and reliable public transport for daily commuters, contributing to environmental sustainability by encouraging the use of public transport over private vehicles.
'The network helps reduce traffic congestion in urban areas and offers convenient access to major landmarks and commercial hubs.
'With frequent services and accessible facilities, Rapid Penang accommodates passengers of all ages, including seniors and people with disabilities,' he shared.
Mohd Amir said through the Bus Information System (BIS), which enables real-time monitoring of bus positions, and Bus Control Centre (BCC) that manages and tracks the fleet to maintain service efficiency, the operations of buses were further strengthened.
Women bus captains bring excellent customer service and a thoughtful approach to their work. — Filepic
He also said that the introduction of dedicated bus lanes ensured smoother, faster journeys, while the MyRapid Pulse app kept customers informed, enhancing the overall travel experience.
On the most popular route, Mohd Amir said Route 101 (Ferry Terminal to Teluk Bahang) was the most used.
It connects George Town to popular tourist destinations like Batu Ferringhi and Escape Theme Park, serving both locals and tourists.
'This route's high ridership is driven by its accessibility to major attractions and residential areas,' he said.
Rapid Penang currently has 706 bus captains across Penang.
'Out of this number, 19 are women.
'While the majority of Rapid Penang's workforce is still male, we are committed to encouraging more women to take up the role.
'We are focused on recruiting more female drivers as the company values the important contribution that they make,' he said, noting that women brought excellent customer service and a thoughtful approach to their work.
'Rapid Penang aims to encourage more women to join the team, believing that an increase in female drivers will help improve the overall service and provide a better experience for passengers.'
Mohd Amir said Rapid Penang was focused on expanding its level of service, in terms of the number of buses on the road, from 232 to 280, to better meet growing demand for public transportation.
Mohd Amir: The Bus Information System enables real-time monitoring of bus positions.
'Additionally, the ROD service will also be expanded with the addition of 50 vans throughout 2025.
'This aims to improve first- and last-mile connectivity and cater to areas with high passenger demand.
'These initiatives reflect Rapid Penang's commitment to providing more flexible and efficient public transportation options to meet the growing needs of commuters,' he said.
Rapid Penang is a public bus operator in Penang operating under Prasarana Malaysia Bhd.
Established on July 31, 2007, it is part of Rapid Bus, which also operates in the Klang Valley and Kuantan, Pahang.
As of this year, Rapid Penang operates 47 routes, with a fleet of 350 buses.
Of the 47 routes, 26 are within George Town and 15 are in Seberang Perai.
There are two cross-strait routes connecting the two cities.
The remaining four routes are interstate services that link Seberang Perai with nearby towns in Kedah and Perak. — By K. KASTURI DEWI
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