Byju's app taken down from Google Play Store; payment disruption for services cited

Troubled edtech firm
Byju's
app has been taken down from the
Google Play Store
due to disruptions in payments for its services, according to sources familiar with the matter.
However, other apps from the edtech company — including Byju's Exam Prep, which supports students preparing for competitive exams like Indian Administrative Service (IAS), Master of Business Administration (MBA), and University Grants Commission National Eligibility Test (UGC NET), and the Think and Learn Premium app — remain available on the platform.
While Byju's website is still operational, several of its key services are facing technical issues. Features such as booking free sessions for students in classes four to nine and the Byju's Early Learn programme, designed for learners up to grade three, are currently showing server errors.
Coaching operator
Aakash Institute
, a subsidiary of Byju's parent company Think & Learn, continues to operate as usual.
Byju's and its resolution professional (RP), Shailendra Ajmera, did not respond to ET's request for comment. The company is currently managed by Ajmera, who took over as the new RP in February.
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The app and website-related disruption was first reported by Moneycontrol.
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The edtech firm, which was once valued at $22 billion, is currently in the midst of insolvency proceedings that began last year after the Board of Control for Cricket in India (BCCI) moved the NCLT to recover Rs 158 crore that the company owed it for a sponsorship deal.
Founder
Byju Raveendran
, who has been actively sharing his views on the company's situation and its ongoing legal battles through social media, recently outlined the next phase of Byju's 3.0.
This new phase focuses on moving away from profit-centric strategies toward a more purpose-driven approach. He stressed that the focus would be on improving learning outcomes, particularly for students in the bottom quartile.
Raveendran also admitted that taking the $1.2 billion term loan in 2021 was a mistake, particularly given the availability of equity options at the time. Currently, Glas Trust, which represents the US lenders who lent the $1.2 billion to Byju's, is pursuing a legal case against the edtech company in the National Company Law Tribunal (NCLT) and the National Company Law Appellate Tribunal (NCLAT). Glas Trust is also a part of the committee of creditors at Think & Learn.

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