Latest news with #vehiclelicensing
Gulf Business
3 days ago
- Automotive
- Gulf Business
Dubai cuts vehicle licensing services by 74% in major streamlining drive
Image: Dubai Media Office/ RTA Dubai's Roads and Transport Authority (RTA) has reduced its total number of vehicle licensing services from 54 to 14, marking a 74 per cent reduction in services as part of a major effort to enhance operational efficiency and deliver a seamless digital experience to customers. Ahmed Mahboob, CEO of the Licensing Agency at RTA, said the consolidation is part of the authority's '360 Comprehensive Services' plan, an integrated approach designed to align with Dubai's strategic objectives of delivering streamlined and personalised government services. 'This step is part of the '360 Comprehensive Services' plan – a new, integrated vision built on a holistic methodology that targets key areas and efficiently supports Dubai's strategic goals of delivering seamless, proactive, and personalised services that meet rising expectations and evolving needs,' said Mahboob. 'The initiative also aligns with the rollout of multiple services via the unified 'Dubai Now' app, enhancing operational efficiency and ensuring greater integration with other government platforms,' he added. Mahboob added that the RTA remains committed to establishing Dubai as a global benchmark for smart and sustainable transport systems, and to improving its standing in government service excellence. 'This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city,' he said. Read: Simplified customer journeys with cut in vehicle licensing services The reengineering of vehicle licensing procedures has simplified customer journeys, reduced the number of steps and physical visits required, and cut processing times, according to the RTA. The reforms aim to raise service standards for both individuals and corporate clients, aligning with top international benchmarks. The initiative is supported by advanced technologies and deeper integration of data between local and federal entities. A key feature includes the introduction of electronic signatures via UAE Pass, enabling full digital access to Among the services streamlined is the Request for Vehicle Registration Certificate, which previously required 13 separate service requests but has now been consolidated into a single digital transaction. Additionally, six services related to vehicle export and transfer have been merged under a new unified service named 'Vehicle Registration Cancellation', and several service titles have been revised for clarity and simplicity.
Zawya
3 days ago
- Automotive
- Zawya
RTA reducing vehicle licensing services by 74% to 14 services
DUBAI: Dubai's Roads and Transport Authority (RTA) has consolidated vehicle licensing services, reducing the total number from 54 to 14 services, resulting in a drop of 74%. This step is part of the ongoing efforts to provide a unified and integrated digital experience that is seamless, secure, and focused on enhancing customer happiness. It aligns with the Government of Dubai's drive to deliver public services that meet customer expectations and improve the quality of life across the emirate. Ahmed Mahboob, CEO of the Licensing Agency at RTA, stated, 'This step is part of the '360 Comprehensive Services' plan – a new, integrated vision built on a holistic methodology that targets key areas and efficiently supports Dubai's strategic goals of delivering seamless, proactive, and personalised services that meet rising expectations and evolving needs. The initiative also aligns with the rollout of multiple services via the unified 'Dubai Now' app, enhancing operational efficiency and ensuring greater integration with other government platforms.' 'The RTA remains committed to realising its vision and mission of establishing Dubai as a global leader in smart road and transport systems, and a benchmark for seamless, sustainable, and innovative mobility. This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city,' Mahboob said. He added: 'The integration of services represents a positive advancement that has enabled the reengineering of vehicle licensing procedures. This approach simplifies the customer journey, reduces the number of steps and physical visits required, and shortens processing times. It reflects a firm commitment to raising service standards for both individual and corporate clients in line with top international benchmarks. The integration also supports the strategy to advance smart systems and solutions by delivering enhanced services, streamlining procedures, and improving both operational efficiency and sustainability in service delivery.' The initiative is based on the adoption of advanced technologies and the integration of data with local and federal entities, aimed at enhancing licensing services and reducing procedural steps and requirements. Electronic signature functionality has been introduced through the UAE Pass digital identity, allowing access to all RTA services through a unified platform that serves vehicle owners, drivers, and public transport users. Among the key vehicle licensing services streamlined is the Request for Vehicle Registration Certificate. Previously, the process required 13 separate service requests. This has now been consolidated into a single streamlined transaction. Additionally, the titles of several services have been revised, and six services related to export and transfer have been merged into a unified service under the name 'Vehicle Registration Cancellation'.
Arabian Business
4 days ago
- Automotive
- Arabian Business
RTA slashes Dubai vehicle licensing services by 74%
The Roads and Transport Authority (RTA) has reduced Dubai vehicle licensing services by 74 per cent in major digital transformation push. As part of an ongoing push toward delivering smarter and more efficient government services, the RTA reduced the number of vehicle licensing services from 54 to just 14, The 74 per cent reduction is aimed at streamlining operations, enhancing customer satisfaction, and accelerating the emirate's smart transformation goals. Dubai vehicle licences The move is part of the '360 Comprehensive Services' plan, an initiative designed to reengineer public services by integrating advanced digital technologies, simplifying processes, and aligning with the Dubai Government's vision to become the world's most digitally advanced city. Ahmed Mahboob, CEO of the Licensing Agency at RTA, said: 'The RTA remains committed to realising its vision and mission of establishing Dubai as a global leader in smart road and transport systems, and a benchmark for seamless, sustainable, and innovative mobility. 'This also aligns with efforts to elevate Dubai's standing in government service excellence and advance its ambition to become the world's most digitally advanced city'. 'The integration of services represents a positive advancement that has enabled the reengineering of vehicle licensing procedures. This approach simplifies the customer journey, reduces the number of steps and physical visits required, and shortens processing times. What's changing for Dubai drivers and vehicle owners? The reform significantly simplifies the vehicle licensing journey, with key highlights including: Request for Vehicle Registration Certificate: Previously involved 13 separate service steps — now consolidated into one streamlined process Export and transfer services: Six separate services have been merged into a single, simplified transaction under 'Vehicle Registration Cancellation' Plate delivery integration: Customers can now complete the plate collection process remotely, fully integrated with the UAE Pass and delivery systems The service overhaul is powered by advanced technologies and real-time data integration with local and federal government entities, enabling faster transaction times, reduced physical touchpoints, improved sustainability and operational efficiency and better service for both individual and corporate users.
The Independent
27-05-2025
- Business
- The Independent
Controversial car radio licence fee for motorists approved in Zimbabwe
President Emmerson Mnangagwa has approved a law in Zimbabwe mandating that motorists pay a radio levy before their vehicles can be licensed and insured, a move criticised by some as draconian. Under the amended Broadcasting Services Act, motorists must prove they have paid a fee to the state broadcaster, Zimbabwe Broadcasting Corp. (ZBC), before they can obtain vehicle licenses or insurance. The annual license costs $92, with the revenue directed to ZBC, which has faced accusations of pro-government bias and declining advertising revenue. Exemptions are available for motorists without a radio receiver, provided they sign a form to that effect with the public broadcaster. With approximately 1.2 million vehicles in Zimbabwe, the levy is expected to generate millions of dollars for ZBC. "This is too much for the already overburdened tax payer," said Kudzai Kadzere, a lawyer in the capital, Harare. "After all, a lot of people rely on the independent press, WhatsApp and the internet for news, they don't even tune in to ZBC. Now we are being forced to pay for propaganda." Rashweat Mukundu, a media freedom activist, described the license fee as "daylight robbery." Responding to government spokesman Nick Mangwana, who defended the move on X, Mukundu wrote: "ZBC funding has tanked because audiences & advertisers see no value/relevance in its content." Opposition figure Nelson Chamisa said the new law was "too draconian, anti-citizens and outrightly heartless." Zimbabweans already pay for radio or television licenses if they own a set at home or at a business premise. In 2016, the country's Constitutional Court threw out a case brought by an opposition lawmaker who said the public broadcaster was biased towards the ruling ZANU-PF party and the fee should be scrapped. Nick Mangwana, a senior official in Zimbabwe's ministry of information, responded to criticism that the law is unfair on social media, writing: 'The law is necessary. The fees will be made reasonable. And yes the law is fair.'
The Independent
27-05-2025
- Business
- The Independent
Zimbabwe's president approves controversial mandatory radio levy on motorists
A law that makes it mandatory for motorists in Zimbabwe to pay a radio levy before their vehicles can be licensed and insured has been approved by President Emmerson Mnangagwa, in a move that some people claim is draconian. An amendment to the southern African country's Broadcasting Services Act states that only motorists who have paid for a public broadcaster fee can buy a license or insurance for their cars. Revenue raised by the license, which costs $92 annually, goes to state broadcaster Zimbabwe Broadcasting Corp., or ZBC. Motorists without a radio receiver can get an exemption certificate from the public broadcaster if they sign a form, according to the law. Zimbabwe has about 1.2 million vehicles, according to government figures, ensuring millions of dollars for a public broadcaster that has for years been accused of propaganda and bias towards the ruling party and which has struggled with declining advertising revenue streams. 'This is too much for the already overburdened tax payer," said Kudzai Kadzere, a lawyer in the capital, Harare. "After all, a lot of people rely on the independent press, WhatsApp and the internet for news, they don't even tune in to ZBC. Now we are being forced to pay for propaganda.' Rashweat Mukundu, a media freedom activist, described the license fee as 'daylight robbery." Responding to government spokesman Nick Mangwana, who defended the move on X, Mukundu wrote: "ZBC funding has tanked because audiences & advertisers see no value/relevance in its content.' Opposition figure Nelson Chamisa said the new law was 'too draconian, anti-citizens and outrightly heartless.' Zimbabweans already pay for radio or television licenses if they own a set at home or at a business premise. In 2016, the country's Constitutional Court threw out a case brought by an opposition lawmaker who said the public broadcaster was biased towards the ruling ZANU-PF party and the fee should be scrapped.
