Latest news with #roadsideAssistance
Zawya
7 days ago
- Automotive
- Zawya
Dollar UAE signs strategic MoU with Emirates Roadside Assistance to elevate customer experience
Dubai, UAE: Dollar Car Rental announced a strategic alliance with Emirates Roadside Assistance, a subsidiary of Emirates Auctions, further solidifying its position as a regional leader in the car rental industry. Under this partnership, comprehensive roadside assistance services will now be available 24/7, ensuring immediate assistance in the event of a breakdown, service recovery, or accident recovery. To drastically reduce downtime and improve the overall customer experience, Emirates Roadside Assistance will serve as Dollar's committed partner for real-time recovery and support services. Marwan Almulla, General Manager of Dollar Car Rental, said, 'This partnership reaffirms our commitment to offering innovative, client-focused solutions. Collaborating with Emirates Roadside Assistance allows us to offer faster support and smoother services, making our customers' journeys safer, easier, and more worry-free.' 'At Emirates Roadside Assistance, we're committed to offering our clients and partners reliable and effortless support. With this collaboration with Dollar Car Rental, we aim to provide 24/7 roadside assistance throughout the UAE, ensuring safety for all, quick response times, and enhanced service experiences.', said HE Abdulla Matar Al Mannaei, Chairman of Emirates Roadside Assistance. Dollar's strategic initiatives aim to strengthen its position as a regional leader in the car rental sector by broadening and improving its service offerings. This collaboration is a prime example of Dollar's continuous attempts to raise customer satisfaction and service efficiency in an increasingly competitive sector. About Emirates Roadside Assistance: Emirates Roadside Assistance is the largest roadside support company in the Middle East and one of the most trusted names in the UAE for vehicle recovery and emergency services. The company provides fast, professional, and 24/7 assistance across all seven emirates, offering a wide range of services including vehicle towing, battery replacement, tire repair, fuel delivery, and lockout assistance. In recent years, the company has witnessed rapid growth in its service coverage and operational scale, driven by a strong focus on customer satisfaction and operational excellence. With a fleet of over 750 fully equipped recovery vehicles and a 24/7 customer support center, Emirates Roadside Assistance ensures timely response and nationwide reach. The company leverages AI-powered technologies to improve dispatch speed, optimize routing, and analyze operational data to continually enhance performance and service quality. Emirates Roadside Assistance also offers a smart mobile application that allows customers to request services, track their assigned vehicle in real-time, and receive support with just a few taps—reflecting the company's commitment to innovation and customer convenience in the digital age. Serving both individuals and corporate fleets, the company adheres to the highest standards of safety, reliability, and technological innovation—making it the go-to partner for millions of motorists across the UAE and the wider region. Headquarters: United Arab Emirates Core Services: Roadside assistance, vehicle towing, battery and tire services, emergency fuel delivery, lockout support Fleet Size: Over 750 recovery vehicles Service Coverage: Nationwide – all seven emirates Availability: 24/7 – 365 days a year Website: Phone: 800666666 About Dollar Car Rental UAE Dollar Car Rental, a globally recognized leader in the rental car industry, operates with a commitment to providing exceptional customer service and a high-quality fleet of vehicles. Whether for leisure or business travel, Dollar ensures a seamless experience for all customers with its convenient locations nationwide and worldwide. Dollar Car Rental UAE is proud to collaborate with top-tier brands such as Pepsi, Mai Dubai, RTA, ZULAL, NFPC, Aramex, Carrefour, and more. As a trusted partner in total transportation solutions, Dollar helps these companies reduce fleet management costs, improve fleet compliance, and achieve tailored business goals through customized vehicle builds and flexible leasing options. With one of the largest and most diverse fleets in the UAE, Dollar Car Rental is the ideal choice for businesses requiring reliable transportation of valuable or perishable goods, offering long-term leasing options up to 5+ years. For more information, please visit: For media inquiries, please contact Matrix PR: Krishika Mahesh: krishika@ Jazlynn Lobo: jazlynn@
Yahoo
20-05-2025
- Automotive
- Yahoo
Aussies warned of steep $1,684 fines as road rule shake-up arrives: 'New era'
Transport authorities have declared a "new era" on southern roads, as sweeping new rules come into force this week to better protect roadside service and recovery crews. From this week, South Australian drivers are legally required to slow down to 25km per hour when passing any stationary vehicle displaying flashing amber lights, as fresh road rules come into effect. The changes mark a significant expansion of previous legislation, which until now applied only to emergency vehicles such as police, fire and ambulance services. The broadened rule now includes the Royal Automobile Association of South Australia (RAA) patrols, tow trucks and other breakdown and roadside assistance vehicles actively working on the roadside. "RAA welcomes this new law that will make it safer for drivers when their vehicle breaks down, as well as RAA Patrols and Tow Truck drivers doing their job," a spokesperson told Yahoo News Australia. "Along with the state government, RAA has been running an education campaign across various channels to raise awareness of the new law. RAA attends to approximately 950 callouts per day on SA roads, and the roadside can be dangerous for both members whose vehicles have broken down and RAA workers trying to do their job." The update follows years of advocacy from the RAA's "Slow Down for Yellow Too" campaign, which has argued that roadside recovery crews face the same life-threatening risks as first responders when attending breakdowns and accidents on busy roads. Senior Manager of Safety, Charles Mountain, welcomed the reforms, branding them "a new era of safety for frontline workers and the hundreds of stranded drivers who rely on their help each day". 😤 Drivers 'fed up' after little-known act sparks fine warning 🚘 Aussie driver reveals 'surprising' way he got out of $410 seatbelt fine 💰 Little-known parking tactic used by councils to catch out Aussie drivers The penalties for failing to comply are steep and are tiered depending on the level of speeding. Drivers caught exceeding the new 25km/h limit by under 10km/h face fines starting at $202 and two demerit points. For more severe breaches — over 30km/h above the limit — fines climb to $1,684 along with seven demerit points. The rule applies across all lanes on multi-lane roads, though vehicles travelling in the opposite direction on divided roads are not required to comply. The law is underpinned by stark statistics. Between 2019 and early 2025, 23 serious safety incidents or near misses were recorded involving drivers who failed to reduce speed near roadside breakdowns. In some cases, patrol vehicles were struck or traffic cones and warning equipment destroyed—dangerous events that could have ended in tragedy. The new rule is only triggered when amber lights are actively flashing, typically from rotating beacons or roof-mounted light bars. Vehicles that use amber lights but are not covered under this legislation—such as garbage trucks, council utility vehicles or construction equipment—are governed by temporary reduced speed limits when signage is in place. With this legislative change, South Australia aligns itself with other states — New South Wales, Queensland, Tasmania, and Western Australia — which have already introduced similar protections for recovery and service personnel. Authorities say the move is not just a legal change, but a cultural one, reinforcing the idea that slowing down and being alert could be the difference between life and death. Do you have a story tip? Email: newsroomau@ You can also follow us on Facebook, Instagram, TikTok, Twitter and YouTube.
Yahoo
17-05-2025
- Automotive
- Yahoo
Things to keep in mind if you have Memorial Day travel plans
BRIDGEPORT, (WBOY) — Ahead of Memorial Day weekend, AAA is giving travelers advice ahead of their potentially long trips to and across north central West Virginia. According to AAA East Central, the region is expecting to see increased traffic on roads next Thursday and Friday (May 22-23), and Director of Public Affairs Jim Garrity stated that traffic will also pick up the following Sunday and Monday (May 25-26), as people begin making their way back home. 'If you're gonna be one of the more than 45 million people who are traveling for Memorial Day, it would [be] behoove of you to try to avoid some of that traffic,' said Garrity. 'Especially if you're going around any major metro area, any major city.' Garrity told 12 News that some of the main calls AAA East Central receives are for dead batteries, flat tires, as well as towing at the side of the road for sometimes preventable issues. With that being said, Garrity recommends getting your car looked at, adding that now's a good time of the year to address all of the damage that winter does to vehicles. He recommended getting salt from underneath your car, as well as getting your oil and car battery checked. 'Especially in this area, if your battery's older than two or three years, get your battery tested, get your oil checked, get your fluids topped off before you hit the road,' he added. According to Garrity, AAA is currently prepared to rescue a couple hundred thousand people nationwide over Memorial Day weekend. He also told 12 News that AAA is expecting to see a record amount of people hitting the roads this year. 'Get out early. Give yourself plenty of time because giving yourself that extra hour out the door–worst case scenario, you get to where you wanted to get exactly on time,' said Garrity. 'Best case scenario, you might get there a little early.' West Virginia Strawberry Festival 2025: Full schedule Garrity added that by allotting yourself that extra time, you're saving yourself from stress that could lead to dangerous choices on the road. He stated that this stress can lead to behaviors such as road rage, tailgating, speeding, obscene gestures on the road, etc. Travelers who are heading north towards Pittsburgh or heading south towards Charleston should expect to see increased traffic around Memorial Day. 'You could expect to see traffic the closer you get to where there's more people, but with a record amount of people heading out over the Memorial Day weekend, expect that you're gonna run into traffic no matter where you are so that you do give yourself that extra time,' Garrity stated. He added that even if you're traveling locally, there's still a good chance that you could run into traffic. 'There's gonna be a lot of people on the road […] Take the last couple Memorial Days, add more people,' said Garrity. 'That's what you can expect on the road, according to our AAA research.' For anyone who's planning to travel by car during Memorial Day weekend, it's recommended to pack items for everyone that's going to be in the car, taking into account anything they may need if you end up in the car for a long time. Garrity recommends bringing non-perishable food items, bottles of water, entertainment for children, phone chargers and your AAA card, as well as some mechanical items that can help get your car back on the road or to the nearest repair shop. Over Memorial Day weekend, Garrity added that there will be an influx of things like police, firefighters, EMS, construction workers and tow truck drivers. He stated that no matter where you are in America, it's important to be mindful of the Move Over law, adding that all 50 states have some version of it. 'They wanna go home to see their families and they wanna go home to celebrate Memorial Day with them,' Garrity added. He shared with 12 News that a good rule of thumb is when coming across someone working roadside or who's stranded, move over and if you can't, slow down at least. 'AAA research is crystal clear that speed can be the difference between life and death,' said Garrity. 'Way too often at AAA, we see preventable crashes where people die because maybe someone wasn't paying attention behind the wheel and they didn't move over when they should've.' Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
Associated Press
16-05-2025
- Automotive
- Associated Press
Abrams Towing Wins 2025 Consumer Choice Award for Towing Services in Toronto Central
TORONTO, ON / ACCESS Newswire / May 16, 2025 / Consumer Choice Award (CCA) is pleased to announce Abrams Towing as the 2025 winner in the Towing Services category for Toronto Central. This honour reflects the company's unmatched expertise, innovative fleet capabilities, and unwavering commitment to safety and service in the towing and roadside assistance industry. Founded in 1984 by Joey Gagne, Abrams Towing has grown into Ontario's most trusted towing operation. With over 40 years of experience and a fleet of more than 160 specialized trucks, the company provides reliable service for everything from light-duty to heavy-duty recoveries. Whether it's a motorcycle or an 18-wheel semi, Abrams has the equipment and the personnel to handle it-efficiently, safely, and with professionalism. 'Our team is proud to receive this recognition from the Consumer Choice Award,' said the Abrams Towing leadership team. 'We're constantly evolving to meet the demands of today's motorists and commercial clients, and this award reflects our dedication to setting the industry standard.' Abrams operates across 11 metropolitan locations in Ontario-including Toronto, Mississauga, Brampton, Oakville, Hamilton, Windsor, Ottawa, Newmarket, Barrie, Cambridge, and Burlington. The company's 200+ employees work around the clock, providing more than 200,000 vehicle tows annually. Each tow is backed by a commitment to customer service, fast response times, and adherence to the highest safety protocols. Abrams Towing offers: What sets Abrams apart is not only the scale of its operations but also its continuous pursuit of excellence. As the industry changes, Abrams leads by investing in advanced equipment, up-to-date training, and process improvements that benefit both consumers and commercial partners. The Consumer Choice Award is based on a rigorous research methodology, including unbiased consumer opinions and marketplace evaluations. Abrams' win further cements its place as a leader in Canada's towing and recovery industry. To learn more about Abrams Towing or to request assistance, CLICK HERE or visit About Consumer Choice Award: Consumer Choice Award has been recognizing and promoting business excellence in North America since 1987. Its rigorous selection process ensures that only the most outstanding service providers in each category earn this prestigious recognition. Visit to learn more. Contact Information: Sumi Saleh Communications Manager [email protected] SOURCE: Consumer Choice Award press release
Yahoo
06-05-2025
- Automotive
- Yahoo
Iowa DOT's ‘Highway Helper' program coming to Sioux City
SIOUX CITY, Iowa (KCAU) — The Iowa Department of Transportation (DOT) will be bringing its 'Highway Helper' program to Sioux City. According to a release from the Iowa DOT, Sioux City will be joining the DOT's list of cities beginning on May 7. The goal of the Highway Helpers program is to keep traffic flowing smoothly at all times across the state of Iowa. The release states that the program does this by offering free service assists to drivers who experience a flat tire, need a jump start, or one of the many other sorts of roadside services someone may need. They also help remove debris from the road and aid first responders when traffic control is needed. Story continues below You can contact Highway Helpers via their non-emergency line at 712-279-6960. Highway Helpers will also be on patrol from 5 a.m. until 9 p.m. during the week. In Sioux City, they will be focused on patrolling Interstate 29, Highway 20, and Highway 75. Other cities in Iowa served by Highway Helpers include: Council Bluffs, Des Moines, Cedar Rapids, Iowa City, the Quad Cities, and the newly added Sioux City. You can view a full list of Highway Helper services below. Debris removal Traffic control Checking welfare Tagging abandoned vehicles Providing fuel Providing directions Jump starting Motorist transport Push/pull vehicles Repair flat tires Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. For the latest news, weather, sports, and streaming video, head to SiouxlandProud | Sioux City, IA | News, Weather, and Sports.
