Latest news with #outsourcing
Entrepreneur
10 hours ago
- Business
- Entrepreneur
Successful Entrepreneurs Outsource These 5 Tasks — Do You?
Strategic outsourcing is a way for busy entrepreneurs to reclaim valuable time and avoid burnout, allowing them to focus on core activities that drive real business growth. Opinions expressed by Entrepreneur contributors are their own. If you're running a business in 2025, you're probably juggling more than ever with marketing, operations, customer service, finances and maybe even a rental property on the side. And while hustle culture once glamorized this all-in approach, the truth is clearer now: Doing everything yourself isn't sustainable, but rather a growth killer. A 2022 survey by Capital One found that 42% of small business owners had felt burned out in just the past month, and that's no surprise, as juggling too many roles was one of the biggest reasons why. These days, time, above money, is the most valuable asset an entrepreneur has. Smart outsourcing helps you reclaim your focus and protect your energy for the work that truly moves your business forward. The key is knowing what to delegate and when. Here are five strategic areas where handing things off can free up your time and support real growth. Related: Your Time is Money, Start Saving It By Outsourcing Task #1: Property management for passive income properties Entrepreneurs love the idea of passive income, but rental properties rarely live up to that promise when you're managing them yourself. Between screening tenants, handling 3 a.m. plumbing calls, tracking down late rent and coordinating repairs, what seemed like a smart side investment can quickly turn into a second full-time job. Even if you own just one or two units, the distractions add up. The good news? You don't have to do it all. Delegating tenant screening, rent collection, maintenance coordination, and compliance paperwork can restore that "passive" quality you were aiming for in the first place. However, not all property managers are created equal. These questions to ask a property management company will help ensure you hire someone who protects your time and your assets. A good manager brings local expertise, vetted contractor networks and a system for handling issues before they become expensive. You're not just paying for convenience, you're investing in stability and peace of mind. Task #2: Bookkeeping and financial reporting It's easy to put off bookkeeping. Many founders tell themselves they'll get to it next week, then next month, and before they know it, they're sorting through a pile of receipts under pressure. The problem isn't just about missing paperwork. When your finances are out of date, every decision becomes harder. Clean books make your business easier to run. Unorganized ones quietly hold everything back. You don't need a full-time CFO. A lightweight setup using Quickbooks or Xero, paired with a part-time bookkeeper or outsourced accountant, can make a big difference. They'll help you stay ahead of taxes, track profitability and keep your margins from slipping. If you're planning to raise funding or bring on a partner, clean books are non-negotiable. Task #3: Customer support You can't grow a business if you're glued to your inbox. Still, one support email turns into five, and suddenly, your morning is gone. Customer support is one of the first things you should consider handing off. Whether it's outsourced chat support, a virtual assistant or a call service, plenty of options can scale with you. What matters most is that whoever handles it understands your business. Customers don't need perfection, but they do need to feel like someone's listening. Companies that take customer experience seriously tend to see real results. One study found that businesses focused on customer service grew revenue 41% faster than those that weren't. Related: What Not to Do When Outsourcing Task #4: Content creation and marketing Writing your own content can seem manageable until a quick blog post turns into hours of edits and second-guessing. Most entrepreneurs don't have the time or headspace to do content well. Writing blog posts, SEO copy, newsletters and LinkedIn updates is one of the easiest things to outsource once you know what you need. That said, handing it off blindly doesn't work. Before bringing someone on, get clear on your voice, your audience and your goals. Once you're aligned, hire someone who gets it. Even a few good pieces of content each month can go a long way in keeping your business visible and credible. Task #5: Admin and scheduling Founders spend more time on admin than they realize. These small tasks don't just eat up time; they interrupt focus. Virtual assistant (VA) support is one of the most straightforward ways to reclaim that time. Whether it's managing your inbox or rebooking travel, a reliable assistant can quietly remove hours from your week. VA services are more flexible than ever. Some founders prefer U.S.-based assistants for time zone alignment; others choose offshore teams for affordability. There's no right answer, just what fits your workflow. Start with a clear handoff. Delegate recurring tasks like scheduling, inbox triage and travel logistics. How to outsource the right way: 3 rules to follow Outsourcing only works when it's done with intention. Before you delegate anything, it's worth thinking through what should stay in-house, and what really needs to go. This guide can help weigh those decisions based on your goals, team size and growth stage. Vet like you're hiring: Treat each potential partner like a new hire. Skill matters, but so does attitude and communication style. Treat each potential partner like a new hire. Skill matters, but so does attitude and communication style. Be clear on expectations: Define scope, timelines and deliverables. Ambiguity creates tension; structure builds trust. Define scope, timelines and deliverables. Ambiguity creates tension; structure builds trust. Keep the vision: Delegate the how, but keep the why. Your vision sets your business apart. Related: 7 Ways to Make Outsourcing a Success Time After Time Buy back your time The most successful entrepreneurs don't just manage their time, they protect it. Outsourcing lets you focus on what only you can do: product, vision, leadership. Everything else? Simply hand it off.
Yahoo
a day ago
- Business
- Yahoo
VXI Continues to Expand Egypt Operations with New Contact Center Seats
Growth accelerates in one of the world's fastest-growing outsourcing destinations, with plans to reach 5,000 employees by 2028. LOS ANGELES, June 19, 2025 /PRNewswire/ -- VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, announced the addition of several hundred new contact center seats in its delivery center in Egypt, marking the latest period of expansion and growth at the site since its inauguration in March 2024. To mark this milestone, Egypt's Minister of Communications and Information Technology, H.E. Dr. Amr Talaat, visited VXI Egypt's site, accompanied by Ahmed El-Zaher, CEO (ITIDA), Ryan Collins, VXI's Chief Operating Officer, and Ahmed Bahgat, VXI's VP Operations, Egypt and MEA region. The high-level delegation toured the facility, engaged with employees, and reviewed VXI's expansion strategy, which aims to scale the company's local workforce to more than 5,000 full-time employees by 2028. "Our engagement with global companies like VXI underscores the Ministry's commitment to fostering a thriving and competitive ICT business environment in Egypt. We continue to develop a business-friendly ecosystem that supports growth, innovation, and talent development," said H.E. Dr. Amr Talaat, Minister of Communications and Information Technology. "At the heart of our strategy is a clear vision to position Egypt as a global hub for high-value offshoring services by investing in digital skills, offering targeted incentives, and expanding the pipeline of multilingual talent to meet the evolving needs of international businesses." With the site's launch, VXI Egypt entered one of the world's fastest-growing outsourcing hubs. Thanks to Egypt's deep talent pool, regional and linguistic alignment with Europe, the Middle East, and Africa, and a pro-business environment, VXI has scaled rapidly and efficiently. Since the launch in March 2024, the operation has grown steadily — adding nearly 1,000 seats. When asked about the achievement, Ryan Collins, VXI's COO, stated, "Our expansion in Egypt reflects the incredible potential of the region — not just as a cost-effective location, but as a hub of multilingual talent and strategic access to EMEA markets. The rapid growth we've seen is a testament to the delivery strength of our local teams and the quality of talent for scalable CX solutions in Cairo." "VXI's expansion aligns with Egypt's strategic efforts to grow digital exports and strengthen the digital economy's contribution to GDP," said Ahmed El-Zaher, CEO of ITIDA. "Egypt offers a stable and secure business environment, advanced digital infrastructure, and a multilingual talent pool—positioning the country as a leading hub for global enterprises seeking scalable and cost-effective delivery centers." Ahmed Bahgat, VXI's VP Operations, Egypt and MEA region, added, "VXI Egypt appreciates the huge opportunities that the Egyptian government is availing to the BPO industry, putting us in the top three countries attractive to foreign investments." With the government of Egypt's support, VXI plans to pursue more investments in the region through expansion of the current site in Cairo and additional sites. About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 43,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, software development, quality assurance, and CX advisory, automation, and process excellence to the world's most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit View original content to download multimedia: SOURCE VXI Global Solutions, Inc Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Globe and Mail
a day ago
- Business
- Globe and Mail
IBN Technologies Delivers Outsourced Accounts Payable Services to New York Enterprises
By adopting outsourced accounts payable services, businesses are managing payment cycles with more consistency, improving ledger visibility, and minimizing processing delays. Teams are realigning finance routines through support from trusted partners to handle invoice loads and enhance overall payables precision. Miami, Florida - 19 June, 2025 - Financial leaders are redesigning operations to better meet real-time demands and maintain consistent output. With invoice management growing more complex, organizations are using structured services to ensure seamless processing. Among the most widely adopted solutions are outsourced accounts payable services, now helping companies maintain accuracy, improve approval speed, and better manage vendor schedules across high-volume environments. To create a complete picture of financial health, more firms are aligning their payables approach with initiatives to optimize accounts receivable. Enhanced accounts payable systems support this by delivering reliable reporting and improved coordination across departments. In New York, finance teams are seeing benefits in terms of smoother reconciliation, tighter cash flow control, and greater month-end clarity. These gains are reinforcing outsourcing as a practical, performance-focused solution in today's competitive market. Make your AP workflow more organized and reliable. Get a free Consultation: Operational Focus Drives AP Shift Finance departments are refining how internal accounts payable workflows function under growing organizational complexity. With added volume and oversight needs, leadership is assessing AP processes to ensure financial clarity, process control, and vendor alignment across departments. • Manual entry increases mismatches in invoice posting • Departmental approvals extend final authorization timelines • Vendor agreements face slower payment scheduling • Inconsistent categorization affects financial accuracy • Compliance steps require additional audit confirmations • Time-intensive tracking slows invoice and file access • Vendor follow-ups lack standardized procedural flow • Outdated workflows reduce scale-up flexibility Reliable execution depends on structured accounts payable systems and consistent processes. Business service providers such as IBN Technologies deliver managed AP solutions designed to help organizations handle volume, enforce structure, and keep financial processes aligned with growth. Firms Realign Payables Finance departments in New York are implementing targeted strategies to handle rising processing demands. With invoice volumes increasing and internal teams under pressure, companies are choosing outsourced AP services to maintain precise financial operations and smooth transaction flow. These services complement existing accounts payable systems, giving leaders tools to stay on top of financial commitments. • Defined invoice intake steps streamline data collection • Review trails support faster audit preparation • Payment term alignment maintains vendor expectations • Document archiving enhances traceability in every cycle • Multi-team access allows collaborative financial oversight • Entry validation ensures accurate payment triggers • Expense grouping enables clearer monthly reporting • Cross-checks limit invoice classification errors • Dashboard insights help monitor current obligations • Recurring payment tracking improves timeline control • Ledger updates are streamlined through centralized filing • Structured dispute handling keeps processes steady • Matching documentation promotes consistency across departments • Invoice logs simplify reconciliation at month-end 'Business leaders are choosing outsourced accounts payable services to bring structure to core workflows. These services provide the financial clarity companies need to grow with confidence.' — Ajay Mehta, CEO at IBN Technologies Well-defined payment practices, combined with scalable AP systems and precise financial documentation, form a strong backbone for businesses. Service specialists like IBN Technologies help firms sustain that backbone through steady, experienced support that keeps AP operations consistent and accountable. Improved Payables Through Outsourcing More businesses are choosing outsourced accounts payable services to manage payment functions with greater accuracy and speed. IBN Technologies continues to support this transition by offering tested strategies that yield operational and financial value. Faster invoice management increases cash flow efficiency by 40% Simpler review processes limit delays and manual handling On-time payments contribute to stronger supplier alignment With structured solutions from IBN Technologies, finance teams are enhancing process clarity, timing, and collaboration with key vendor partners. Financial Control Through Outsourcing Businesses in New York continue to refine how payment obligations are tracked and executed. The move toward outsourced accounts payable services is creating space for streamlined documentation and tighter operational tracking. Organizations are setting firmer internal benchmarks to manage rising invoice volumes with reduced administrative strain. For many, the key lies in addressing the accounts payable risks before they create downstream issues. Firms engaging with teams from IBN Technologies are optimizing ledger clarity, approval flow, and reconciliation cycles. Through well-integrated accounts payable systems, companies are focusing on timely reporting, consistent vendor interactions, and smoother month-end processing. These practices ensure that financial control is maintained even during peak operational demand. Related Service: About IBN Technologies IBN Technologies LLC, an outsourcing specialist with 25 years of experience, serves clients across the United States, United Kingdom, Middle East, and India. Renowned for its expertise in RPA, Intelligent process automation includes AP Automation services like P2P, Q2C, and Record-to-Report. IBN Technologies provides solutions compliant with ISO 9001:2015, 27001:2022, CMMI-5, and GDPR standards. The company has established itself as a leading provider of IT, KPO, and BPO outsourcing services in finance and accounting, including CPAs, hedge funds, alternative investments, banking, travel, human resources, and retail industries. It offers customized solutions that drive AR efficiency and growth. Media Contact Company Name: IBN Technologies LLC Contact Person: Pradip Email: Send Email Phone: +1 844-644-8440 Address: 66, West Flagler Street Suite 900 City: Miami State: Florida 33130 Country: United States Website:
Globe and Mail
a day ago
- Business
- Globe and Mail
Outsourced Accounts Payable Services by IBN Technologies Improve U.S. Payment Workflows
U.S. businesses are adopting outsourced accounts payable services to improve invoice processing, vendor coordination, and payment accuracy. With rising transaction volumes and the need for compliance-ready workflows, providers like IBN Technologies offer structured solutions that enhance Accounts Payable Aging visibility and streamline financial procedures for long-term operational growth. Miami, Florida - 19 June, 2025 - Financial strategies across U.S. businesses are evolving as more companies reassess how they manage day-to-day operations amid rising internal demands. Accounts payable, once handled entirely in-house, is now a key area where outsourcing is gaining steady ground. Many organizations are responding to growing workloads and limited staff capacity by exploring external support to manage essential financial functions. Among the most adopted solutions are outsourced accounts payable services, now seen as a practical step toward maintaining consistency in payment processing. With administrative volume rising, business leaders are using outsourcing to refocus internal teams on higher-value work while ensuring vendors are paid accurately and on time. From mid-sized firms to expanding service-based enterprises, outsourcing AP functions helps reduce delays, improve oversight, and support healthier cash flow cycles. As part of this shift, processes such as invoice reconciliation are completed with greater accuracy, helping companies maintain clean records and minimize payment disputes. Business leaders across industries are viewing outsourced AP as a steady and reliable measure to reinforce operational discipline and protect financial stability in a competitive market. Streamline your AP process and measure the financial stability Today! Get a free Consultation: In-House Pressure Impacts AP Flow Finance departments managing accounts payable internally see rising demand for consistency and speed. As organizations grow, leadership teams are closely reviewing AP performance to support vendor trust, financial visibility, and operational efficiency across payment cycles. Invoice mismatches occur with high manual input volume Approval timelines depend on staff coordination across departments Extended payment cycles reduce responsiveness to vendor terms Categorization inconsistencies affect monthly financial clarity Audit tracking requires additional reconciliation time Teams allocate hours to locating documentation and invoice details Vendor follow-ups extend without structured dispute handling Legacy practices reduce process adaptability during scaling Strong financial decisions often begin with dependable accounts payable systems and structured accounts payable procedures. Business service firms with AP expertise are supporting companies with proven methods to enhance stability. Organizations such as IBN Technologies deliver customized AP management solutions, helping businesses maintain accuracy, improve payment flow, and strengthen overall financial operations with confidence. Expert Services Strengthen AP Control As more finance leaders revisit internal workflows, the demand for outsourced accounts payable services continues to grow. Trusted providers are helping businesses move beyond routine challenges by delivering structured, reliable solutions that support long-term financial visibility and operational strength. • Efficient payment handling improves consistency across high-volume invoice cycles • Well-defined review systems reduce errors and billing inconsistencies • Specialist-led insights support financial planning and vendor coordination • Flexible service structures evolve alongside company growth and workflow • AP aging analysis improves visibility into outstanding liabilities and timing • Invoice processing with three-way match ensures accuracy and control • Clear dispute resolution frameworks help maintain vendor trust • Duplicate prevention systems protect data integrity and payment history • PR and PO alignment simplifies process across departments and vendors • Accurate transaction recording ensures smoother month-end closings • Compliance tracking supports internal policies and vendor agreement terms • Statement reconciliation enhances clarity and timely payment resolution • Master file management maintains clean and current vendor records • Secure payment processing helps maintain confidence across finance teams "Outsourced AP services are becoming essential to help companies maintain control, accuracy, and scale. Strategic finance decisions increasingly rely on dependable partners who understand operational demands. — Ajay Mehta, CEO at IBN Technologies. Timely choices in accounts payable and receivable management, powered by refined accounts payable procedures, allow businesses to operate with precision. Firms such as IBN Technologies offer trusted outsourced accounts payable services, led by experienced professionals who deliver structured support, accurate results, and scalable financial solutions. Outsourcing AP Shows Strong Results Turning to outsourced accounts payable services, many U.S. businesses are seeing better results in how they manage payments, reduce costs, and work with vendors. Providers like IBN Technologies are helping lead this shift with real, measurable improvements. Invoices are handled faster, improving cash flow by up to 40%. Simpler approval steps help reduce time and manual effort. In-time payments lead to stronger supplier relationships. These results show how working with experienced providers like IBN Technologies gives businesses more control, fewer delays, and stronger financial performance. Future-Ready Accounts Payable Solutions Outsourcing is shaping the future of accounts payable as U.S. companies look to streamline financial operations and scale with confidence. Facing growing invoice volumes and tighter regulatory timelines, finance leaders are adopting outsourced accounts payable services to gain better control, improve processing speed, and strengthen vendor relations. The approach frees internal teams from manual burdens and creates space for more strategic financial planning. IBN Technologies delivers targeted solutions that address every layer of the solution AP, including invoice validation, vendor reconciliation, and Accounts Payable Aging analysis. Their structured services help businesses maintain accuracy across high-volume workflows while improving visibility into outstanding liabilities. By refining the Accounts Payable Procedure, their model supports faster approvals, cleaner audits, and stronger financial positioning. As outsourcing becomes a long-term strategy, companies are leaning on their expertise to turn routine AP into a driver of stability, compliance, and operational growth. Related Service: About IBN Technologies IBN Technologies LLC, an outsourcing specialist with 25 years of experience, serves clients across the United States, United Kingdom, Middle East, and India. Renowned for its expertise in RPA, Intelligent process automation includes AP Automation services like P2P, Q2C, and Record-to-Report. IBN Technologies provides solutions compliant with ISO 9001:2015, 27001:2022, CMMI-5, and GDPR standards. The company has established itself as a leading provider of IT, KPO, and BPO outsourcing services in finance and accounting, including CPAs, hedge funds, alternative investments, banking, travel, human resources, and retail industries. It offers customized solutions that drive AR efficiency and growth. Media Contact Company Name: IBN Technologies LLC Contact Person: Pradip Email: Send Email Phone: +1 844-644-8440 Address: 66, West Flagler Street Suite 900 City: Miami State: Florida 33130 Country: United States Website:
Yahoo
a day ago
- Business
- Yahoo
300 jobs at risk as London-based firm moves Scottish Power contract to South Africa
MORE than 300 people are at risk of being made redundant after an outsourcing firm that handles customer support for Scottish Power unveiled plans to transfer operations to South Africa. The outsourcing firm Capita confirmed that all its staff working on their contract with Scottish Power in the UK have been placed at risk of redundancy, STV News has reported. Around 303 roles are at risk, with workers in home move, prepayment, and smart metering services, and domestic customer services among those affected. Scottish Power has its headquarters in Glasgow, with centres across Scotland and in England. READ MORE: 100 jobs at 'immediate risk' of redundancy at major Scottish road maintenance firm The London-based firm has provided customer support for Scottish Power since signing a five-year deal in 2022 worth a reported £63 million. Five work packages will still be delivered over the next three years, but operations will transition to South Africa, a memo seen by STV News reportedly said. Meanwhile, work on two packages still to be delivered will also be transitioned to South Africa, but through another outsourcing firm. It has been reported that some staff will be let go in October, while others may be made redundant in February next year. The announcement was made to staff on Wednesday, along with at-risk letters issued on the same day. A minimum 45-day collective consultation period will begin on Thursday. Capita previously provided customer support services for Scottish Power between 2005 and 2016. A Capita spokesperson said: 'Changes to our delivery model unfortunately mean that all colleagues working on our Scottish Power contract in the UK have been placed at risk of redundancy. 'Our priority is to support impacted colleagues through this change, and includes looking at redeployment opportunities where possible.' Scottish Power has been approached for comment.
