Latest news with #myPlan
Phone Arena
2 days ago
- Business
- Phone Arena
Verizon is retiring another service it launched nearly three years ago
Verizon Verizon – Verizon , June 2025. Verizon Verizon Receive the latest Verizon news Subscribe By subscribing you agree to our terms and conditions and privacy policy Verizon will soon start notifying customers about discontinuing its +play marketplace | Screenshot by PhoneArena The +play streaming platform was Verizon decided to move as many of its customers as possible to myPlan and myHome and retire the platform it proudly introduced nearly three years ago. Thankfully, existing wireless and home Internet subscribers won't be affected by this change, as they will still be able to keep and manager their subscriptions. But if you're planning to become a Verizon customer on or after July 9, this perk will no longer be available to you. The only real benefit that's going away is the amazing discounts that Verizon offered from time to time to those purchasing subscriptions via +play. The +play streaming platform was launched back in 2022 , but for some reasondecided to move as many of its customers as possible to myPlan and myHome and retire the platform it proudly introduced nearly three years existing wireless and home Internet subscribers won't be affected by this change, as they will still be able to keep and manager their subscriptions. But if you're planning to become acustomer on or after July 9, this perk will no longer be available to only real benefit that's going away is the amazing discounts thatoffered from time to time to those purchasing subscriptions via +play. Grab a free iPhone 13 from Total Wireless! Switch to Total 5G+ Unlimited 3-Month plan or Total 5G Unlimited and get a free iPhone. We may earn a commission if you make a purchase Check Out The Offer customers who are used to pay for all their streaming services through their Verizon account will be disappointed to hear that the Big Red has decided to retire its streaming digital marketplace next no official announcement has been made yet, a note on the +play website mentions that the streaming marketplace will no longer take new enrollments come July a statement sent to The Streamable confirms the move and explains that most of its customers are on myPlan, myPlan and myHome, which provide the fastest and easiest way to these streaming to, current customers will be allowed to keep and manage any active +play subscriptions, but that's about it. After July 9,customers may shop for new content subscriptions via myPlan and myHome perks available at Service & Perks.
Yahoo
2 days ago
- Business
- Yahoo
5 Revealing Analyst Questions From Verizon's Q1 Earnings Call
Verizon's first quarter results met Wall Street's revenue expectations, with adjusted earnings per share exceeding consensus estimates. Management attributed this performance to the success of recent pricing actions, ongoing broadband growth, and disciplined cost control across the business. CEO Hans Vestberg highlighted the company's portfolio of targeted customer offerings, including myPlan and myHome, and noted positive momentum in gross additions toward the end of the quarter. The prepaid segment, in particular, achieved its best results since the TracFone acquisition, driven by revamped value propositions and expanded distribution. While higher churn was acknowledged—primarily among cohorts impacted by recent price increases—management described this as transitory and linked to specific pricing adjustments made earlier in the year. Is now the time to buy VZ? Find out in our full research report (it's free). Revenue: $33.49 billion vs analyst estimates of $33.33 billion (1.5% year-on-year growth, in line) Adjusted EPS: $1.19 vs analyst estimates of $1.15 (3.6% beat) Adjusted EBITDA: $12.56 billion vs analyst estimates of $12.34 billion (37.5% margin, 1.7% beat) Operating Margin: 23.8%, up from 22.8% in the same quarter last year Market Capitalization: $176.5 billion While we enjoy listening to the management's commentary, our favorite part of earnings calls are the analyst questions. Those are unscripted and can often highlight topics that management teams would rather avoid or topics where the answer is complicated. Here is what has caught our attention. John Hodulik (UBS) asked about the impact of tariffs on equipment and handsets. CEO Hans Vestberg explained that tariff exposure is limited on capital spending, and any significant handset tariff increases would likely be passed to consumers rather than absorbed by Verizon. Ben Swinburne (Morgan Stanley) questioned whether the improvement in gross additions was due to specific promotions or market share gains. Sowmyanarayan Sampath, Consumer Group CEO, attributed the momentum to the Verizon Value Guarantee offer, noting double-digit growth in April gross adds. Jim Schneider (Goldman Sachs) inquired about changes in consumer behavior and the sustainability of business margins. Sampath reported continued demand for premium plans, while CFO Tony Skiadas highlighted structural cost improvements and stable payment trends. Michael Rollins (Citi) asked about postpaid phone industry growth and the impact of immigration policy. Sampath stated that Verizon is performing well even as much of market growth is driven by prepaid-to-postpaid migration, a segment where Verizon participates primarily through partners. Peter Supino (Wolfe Research) asked how the company's multi-year fixed wireless access expansion could pressure capital expenditures. Vestberg responded that the rollout is incorporated into existing plans and should not create additional pressure through 2028. Looking ahead, the StockStory team will be monitoring (1) adoption and retention trends following the rollout of the three-year price lock and free phone guarantee; (2) progress on the integration and broadband expansion linked to the pending Frontier acquisition; and (3) continued improvements in prepaid and converged customer segments. Execution on operational efficiency and network investments will also play a critical role in shaping future performance. Verizon currently trades at $41.94, down from $42.93 just before the earnings. Is the company at an inflection point that warrants a buy or sell? See for yourself in our full research report (it's free). Market indices reached historic highs following Donald Trump's presidential victory in November 2024, but the outlook for 2025 is clouded by new trade policies that could impact business confidence and growth. While this has caused many investors to adopt a "fearful" wait-and-see approach, we're leaning into our best ideas that can grow regardless of the political or macroeconomic climate. Take advantage of Mr. Market by checking out our Top 9 Market-Beating Stocks. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025). Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Exlservice (+354% five-year return). Find your next big winner with StockStory today.
Miami Herald
3 days ago
- Business
- Miami Herald
Verizon pulls the plug on a convenient service for customers
Verizon (VZ) has an unpleasant surprise for customers after it recently suffered a significant loss. In February, Verizon officially increased the monthly prices of its myPlan and New Verizon Plan wireless accounts in response to "rising operational costs," which angered customers. Don't miss the move: Subscribe to TheStreet's free daily newsletter It also later hiked the price of its Verizon Mobile Protect Multi-Device plan and Verizon Mobile Secure Multi-Device plan by $8, which applied to wireless customers with four to 20 lines. Related: Verizon announces wild new offer to win back angry customers In April, Verizon revealed that during the first quarter of the year, it faced a net loss of 289,000 total postpaid phone customers. According to analysts at New Street Research, this loss matches Verizon's "worst result on record." During an earnings call in April, Verizon CEO Hans Vestberg admitted that recent price increases contributed to the recent decrease in customers during the quarter. "We did have a slow start on postpaid phone net adds, largely driven by elevated churn due to recent price ups and pressure from federal government accounts," said Vestberg. Image source: Mordant/Bloomberg via Getty Images After seeing waning consumer demand for its phone services, Verizon is cutting a huge perk to help repair this loss. The phone carrier has decided to cut the cord on its free +Play service after launching it in 2022. This service allows Verizon customers to purchase and manage their streaming subscriptions in one place, providing convenience by removing the need to navigate multiple websites to start, pause, or cancel subscriptions. Verizon customers with select phone plans could even add on the service for $10 a month to obtain a $15 monthly credit toward their bundled streaming services. Related: Verizon makes bold move to make it harder for customers to leave A new notice on Verizon's website warns customers that +Play will officially discontinue next month. "On or after 7/9/2025, +Play will no longer allow new subscription enrollments," said Verizon in its website. "You can still keep and manage any active +Play subscriptions. To shop for new content subscriptions, check out myPlan and myHome perks available at Service & Perks." Verizon's myPlan and myHome perks offer bundled streaming services to its customers at discounted monthly prices. Cutting +Play and redirecting customers to these perks is a good way for Verizon to shore up more mobile and internet customers. The move is also a good tactic to attract more frugal consumers to paid streaming platforms. Recently, many consumers have begun cutting the cord on paid streaming services amid consistent price increases. According to a recent survey from digital security firm All About Cookies, 84% of people have canceled a streaming subscription in the past. While 44% of the survey's respondents said that price increases led them to this decision, 30% said they canceled because they barely use the streaming service, and 29% said the streaming service was too expensive. More Retail: Costco quietly plans to offer a convenient service for customersT-Mobile pulls the plug on generous offer, angering customersAT&T makes generous offer to older customers Amid this alarming trend, free streaming platforms are beginning to pose a major threat as they have recently grown in popularity. For example, Paramount, which owns PlutoTV, revealed during an earnings call in May that PlutoTV "delivered its highest consumption ever" during the first quarter of 2025. Fox also revealed during an earnings call that same month that its free ad-supported streaming platform Tubi faced "accelerating growth" during the quarter. Related: T-Mobile CEO has a harsh warning for customers The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.
Miami Herald
6 days ago
- Business
- Miami Herald
Verizon announces wild new offer to win back angry customers
Over the past year, Verizon (VZ) has embarked on the shaky path of gradually hiking the prices of its services, which has frustrated some of its customers. In January last year, Verizon increased the monthly prices of its myPlan and New Verizon Plan wireless accounts due to "rising operational costs." Don't miss the move: Subscribe to TheStreet's free daily newsletter During an earnings call later that month, Verizon Consumer Group CEO Sowmyanarayan Sampath said customers "feel very comfortable" about the company's prices, since it was "delivering more value." Related: Verizon makes bold move to make it harder for customers to leave By March, Verizon also made the harsh decision to increase the price of its Verizon Mobile Protect Multi-Device plan and Verizon Mobile Secure Multi-Device plan by $8, which applied to wireless customers with four to 20 lines. Image source: Morris/Bloomberg via Getty Images In response to these changes, customers took to social media to express outrage, with some even threatening to switch phone providers. In April, Verizon revealed in its first-quarter earnings report of 2025 that it faced a net loss of 289,000 total postpaid phone customers during the quarter. In a note to investors, analysts at New Street Research said the steep loss in customers matches Verizon's "worst result on record." Related: Verizon raises red flag about concerning customer behavior During an earnings call that month, Verizon CEO Hans Vestberg admitted that recent price increases contributed to the steep decrease in customers during the quarter. "We did have a slow start on postpaid phone net adds, largely driven by elevated churn due to recent price ups and pressure from federal government accounts," said Vestberg. Amid this alarming change in customer behavior, Verizon has decided to make a generous offer to attract and retain customers. The company has announced a new bundle in which new and existing customers with a myPlan mobile account can obtain a smartphone, tablet, and smartwatch when they trade in an eligible phone. The bundle specifically allows Apple users to receive an iPhone 16 Pro, iPad (A16), and Apple Watch Series 10. Google users can obtain a Google Pixel 9, Galaxy Tab A9+ 5G, and Pixel Watch 3. Also, Samsung users can get a Samsung Galaxy S25, Galaxy Tab A9+ 5G, and Galaxy Watch7. More Retail: Costco quietly plans to offer a convenient service for customersT-Mobile pulls the plug on generous offer, angering customersAT&T makes generous offer to older customers Customers should keep in mind that the phones they choose to trade in for the bundle must be from Apple, Google, Samsung, or Motorola. Apple users will receive a $1,000 trade-in credit for their new phone, which will be applied over 36 months. Google and Samsung users who trade in their phones will receive a $799 trade-in credit. When customers receive an Apple Watch or iPad, they can get up to $499.99 off via monthly credits when they add a new line to an eligible plan that starts at $20 per month with autopay. The same rule applies to customers receiving watches and tablets from Samsung or Google; however, they will receive up to $349.99 in monthly credits. In addition to Verizon's new tech bundle, it is offering customers Amazon gift cards if they switch to a Verizon Home Internet plan. If customers switch to a 5G Home Plus, LTE Home Plus, Fios 2 Gig, or 1 Gig (500 Mbps at non-Gig addresses) plan, they can receive a $200 Amazon gift card. Customers who switch to a 5G Home, LTE Home, Fios 300 Mbps, or Fios 500 Mbps plan can receive a $100 Amazon gift card. Related: AT&T makes generous offer to older customers The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.
Hindustan Times
03-05-2025
- Business
- Hindustan Times
Verizon lost nearly 290,000 customers in just 3 months — But why are so many leaving?
Verizon, the American telecommunications company, revealed its 2025 Q1 data last week and it showed a loss of 289,000 postpaid phone customers in a single quarter, The Street reported. The postpaid phone customers are on Verizon's myPlan plans and are not the same as those subscribed to prepaid plans. The postpaid customers are more important to the wireless carriers as they subscribe for longer periods with a carrier, carry phone payment plans, and are the most reliable and steady. Losing postpaid customers is a risky move, especially if it's about 300,000 customers we're talking about. On the other hand, AT&T reported that they've added 324,000 postpaid customers in Q1 of 2025. Similarly, T-Mobile has reportedly been adding more postpaid customers, which won't change in the coming years, as their prices are considerably affordable and don't bug the customers. The company seems to be aware that the price increases have not helped, as their CFO, Tony Skiadas, said 'Our consumer postpaid phone net losses… reflect the impact of recent pricing actions.' Verizon started the price hikes last year by raising prices on older plans like 5G Get More, 5G Play More, 5G Do More, and 5G Start unlimited plans. However, they followed that by only allowing full autopay discounts to come from bank accounts. Further on, they raised smartwatch plan prices and then put a fresh reduction on autopay discounts for older plans by the end of 2024. This year, they raised the price of insurance for myPlan customers with 5 lines or more. As per their Q1 data, customers are not too fond of these changes to their plans. One would also argue that their speeds are not up to the mark – compared to T-Mobile's network coverage and lightning speeds. On the other hand, Verizon has been gaining prepaid customers – adding 137,000 customers in this quarter itself.
