Latest news with #loyaltyCard


Daily Mail
6 days ago
- Business
- Daily Mail
Warning issued to Sainsbury's customers after two years of Nectar points stolen
Experts have issued a fresh warning to Sainsbury's customers after a shopper reported having two years of her Nectar points stolen. This is Money revealed earlier this year that Nectar had introduced a 'lock' feature on its loyalty card scheme, meaning any account can be freezed until the customer decides to spend their reward points. The announcement came after an investigation revealed that 12.5 million Nectar points worth nearly £63,000 had been stolen from our readers over the period of a year. And just last week, another customer reported on social media that 3,000 points had been stolen from her account after they were used in a Twickenham branch. She posted: 'Someone has stolen 3,000 of my Nectar points? 'I have never been to Twickenham in my life and I have been saving these points for two years to help pay for Christmas. Please look into this.' The claims have prompted cybersecurity experts to urge customers to take a fresh look at their accounts in order to prevent potentially criminal activity. 'It's especially important to monitor accounts more often just before Christmas,' Jake Moore, Eset's Global Security Advisor told The Sun. 'This is usually when criminals target accounts with points that have been accumulated over the year.' He added that accounts should be checked 'frequently to detect and report any unauthorised actions promptly'. Only primary users of the account should be able to lock and unlock spending on their Nectar accounts with the new locking feature, while additional collectors will only be able to collect points. It was brought in to allow customers to start saving their points again without fear of them being stolen by fraudsters. Thankfully most of the customers affected in This is Money's investigation were refunded by Sainsbury's, which owns Nectar. A Nectar spokesperson today told MailOnline: 'Nectar is one of the UK's biggest loyalty schemes, with over 23 million members. 'The security of our customer accounts is our highest priority and the proportion of those impacted by fraud each year is very small. 'We have a range of measures which detect, and in many cases prevent fraud, including our Spend Lock feature. 'Our Nectar Helpline team are on hand to support any customer who suspects they may have been a victim of fraud.'


Daily Mail
25-05-2025
- Business
- Daily Mail
Morrisons introduces massive change to its loyalty card scheme - here's how it will change the way you shop
Morrisons have introduced a massive change to its loyalty card scheme for its customers. The supermarket giant's More Card scheme allows shoppers to scan their digital card at checkout to earn More Points and access discounts known as More Card Prices. Once you earn 5000 points, you can choose either to keep saving your points on your app or convert into Fivers to use in store or online. Now, Morrisons have made it's even easier to rack up points on the scheme with the rollout of 'more partner points'. More Card members can now earn points with over 300 participating brands by shopping via the Morrisons More App or More website. The new partners include Ebay, Very, Just Eat, Expedia, Asos and more. The full list of participating retailers can be found in the app. To earn points, customers need to log into their Morrisons More app or the More website to browse, click through to a partner retailer and carry out their purchase as normal. The points they earn will then be tracked and automatically added to their account. It is a digital-only feature, meaning you only earn points for purchases made online through the Morrisons More app or website. The new launch comes after customers asked for more ways to earn rewards, according to the supermarket which has been making ongoing investment into its More Card scheme. Morrisons loyalty director Kate Lavery said: 'We're always looking for ways to make the loyalty scheme even more rewarding. 'More partner points means our customers can now collect more points on their everyday purchases beyond the weekly shop – whether they're buying clothes, gifts, or booking a holiday. It's another step towards helping customers save more, more often.' Earlier this year, the supermarket's loyalty scheme launched on Deliveroo, allowing customers to link their Morrisons More account to their Deliveroo account and earn even more points. In February, the retailer added another new feature which lets customers collect stamps with every purchase over £10 in-store. On Friday, it was announced Morrisons will overhaul its UK supermarkets by scrapping 2,500 items and replacing them with premium farm shop style products. The revamp - which is already underway in some UK stores - is being dubbed 'Morrisons Magic' and will be led by Director Andrew Staniland, as first reported by The Grocer. After trial success, it is believed Morrisons could roll out the wholesale changes across all of its stores in the coming months Its Warrington store has already undergone the transformation as part of an initial trial period which saw it add 500 new items to its range while removing 2,500. After the success, it is believed Morrisons could roll out the wholesale changes across all of its stores in the coming months. Morrisons' revamp will reportedly focus on its Market Street range, where shoppers can currently purchase fresh meats, fish, greens and baked goods. This area in stores is set to be transformed into something resembling a farm shop, marketed at both rookie and skilled home cooks. These products will be sold in foil trays in which meats will be sauced, marinated and breaded before being sold ready to cook in an attempt to give items a 'premium' feel. Its new ready meal range will also allegedly feature a collaboration with sushi chain YO! in a move to widen its selection of cuisines. The planned overhaul is good news for bargain hunters with Morrisons having a 'laser focus on clear pricing and value'. This is said to include promotions on items like squash, bread and biscuits for as cheap as £1 or two for £3. There will also be a three for £5 fresh fruit deal, a 'pick and mix' style bakery and pizza offer.


The Sun
19-05-2025
- Business
- The Sun
Morrisons makes MAJOR change to its loyalty card and customers will be able to earn even more points than before
MORRISONS has made a big change to its loyalty card – and shoppers can now rack up even more points when buying from hundreds of other brands. The supermarket giant has just launched a brand new feature called More Partner Points, allowing More Card members to collect points when shopping with over 300 popular retailers. That includes big names like eBay, ASOS, Just Eat, Very, Expedia and more – meaning customers can earn rewards without even stepping foot in a Morrisons store. How does it work? If you've got a More Card, here's how to grab the extra points: Log in to the Morrisons More App or website Browse the full list of partner retailers Click through to the site you want to shop with Complete your order as normal – your points will be automatically tracked and added The new feature means shoppers can reach a More Fiver – the store's £5 reward – faster than ever. What can I earn points on? You'll now get More Points on everything from your weekly takeaway, to holiday bookings, fashion, tech, and even last-minute gifts – all from some of the UK's most popular online brands. It's part of Morrisons' push to give customers more value for their money, especially at a time when cost-of-living pressures are squeezing budgets. Supermarket loyalty schemes - which has one? MOST UK supermarkets have loyalty schemes so customers can build up points and save money while they shop. Here we round up what saving programmes you'll find at the big brands. Iceland: Unlike other stores, you don't collect points with the Iceland Bonus Card. Instead, you load it up with money and Iceland will give you £1 for every £20 you save. Lidl Plus: Lidl customers don't collect points when they shop, and are instead rewarded with personalised vouchers that gives them money off at the till. Morrisons: The My Morrisons: Make Good Things Happen replaces the More Card and rewards customers with personalised money off vouchers via the app. Sainsbury's: While Sainsbury's doesn't have a personal scheme, it does own the Nectar card which can also be used in Argos, eBay and other shops. You need 200 Nectar points to save up £1 to spend on your card. You need to spend at least £1 to get one Nectar point. Tesco: Tesco Clubcard has over 17million members in the UK alone. You use it each time you shop and build up points that can be turned into vouchers - 150 points gets you a £1.50 voucher. Here you need to spend £1 in Tesco to get one point. Waitrose: myWaitrose also doesn't allow you to collect points but instead you'll get access to free hot drinks, and discounts off certain brands in store. Why is Morrisons making the change? The supermarket says the update is a direct response to customer feedback, after many asked for more ways to collect rewards. Kate Lavery, Loyalty Director, Morrisons, said: "We're always looking for ways to make the loyalty scheme even more rewarding. The best loyalty schemes revealed & how to get freebies "More Partner Points means our customers can now collect More Points on their everyday purchases beyond the weekly shop - whether they're buying clothes, gifts, or booking a holiday. "It's another step towards helping customers save more, more often.' The full list of eligible partner retailers is available in the More App or on the Morrisons website. If you're not signed up already, it's free to join – and could help you earn money off your shop faster than ever. Elsewhere, the supermarket giant recently removed two of its popular food offers - leaving customers missing their weekend discounts. Fish Fridays and Steak Saturdays have for years given customers with More Cards 20% off fish and steak from the stores' Market Street counters. But the supermarket recently removed the offers as it says customers wanted value all week-long, not just certain days of the week. Loyalty scheme changes at other retailers Earlier this year, Tesco made a major change to its Clubcard scheme, to the delight of pizza lovers. Customers were able to exchange their points for money off drinks and food at PizzaExpress until the end of April. Any Clubcard points exchanged for money off at Pizza Express were worth double, so a £1.50 voucher would have saved you £3. Sainsbury's also made a huge change to its Nectar loyalty scheme for 18 million customers. The UK's second biggest grocery store introduced a new security feature on its loyalty card app to prevent points from being stolen. The free scheme allows customers to earn one Nectar point for every £1 spent at Sainsbury's, both in-store and online. How to save money on your supermarket shop THERE are plenty of ways to save on your grocery shop. You can look out for yellow or red stickers on products, which show when they've been reduced. If the food is fresh, you'll have to eat it quickly or freeze it for another time. Making a list should also save you money, as you'll be less likely to make any rash purchases when you get to the supermarket. Going own brand can be one easy way to save hundreds of pounds a year on your food bills too. This means ditching "finest" or "luxury" products and instead going for "own" or value" type of lines. Plenty of supermarkets run wonky veg and fruit schemes where you can get cheap prices if they're misshapen or imperfect. For example, Lidl runs its Waste Not scheme, offering boxes of 5kg of fruit and vegetables for just £1.50. If you're on a low income and a parent, you may be able to get up to £442 a year in Healthy Start vouchers to use at the supermarket too. Plus, many councils offer supermarket vouchers as part of the Household Support Fund.