Latest news with #internetservices
CTV News
11-06-2025
- Business
- CTV News
CRTC hearing dives into home internet choice, proposal for standardized labels
A person navigates to the online social-media pages of the Canadian Radio-television and Telecommunications Commission on a cellphone in Ottawa on Monday, May 17, 2021. THE CANADIAN PRESS/Sean Kilpatrick Canada's telecommunications regulator is expected to hear today from major providers and consumer advocacy groups at a hearing on shopping for internet services. Wednesday marks Day 2 of the four-day hearing, which is part of a CRTC consultation launched in December on how to help consumers shop for home internet plans following complaints it was difficult to compare their options. The regulator is considering a requirement for providers to display relevant information — such as price and speed — through a standardized label, similar to nutrition labels on food products that contain serving size and calorie data. The Canadian Telecommunications Association industry group, along with Telus Corp., Bell Canada and internet accessibility advocacy group OpenMedia are scheduled to present today. The CRTC says it wants stakeholders to weigh in on what information members of the public need when choosing plans as it seeks to strengthen the 'position of consumers in their relationships with service providers,' while identifying associated costs to the companies. It's part of a broader push by the commission to give consumers more control over their internet and cellphone services, which included three additional consultations launched last year that sought feedback on potential changes around notifications, fees and self-serve options. This report by The Canadian Press was first published June 11, 2025. Sammy Hudes, The Canadian Press CTV News, BNN Bloomberg and CP24 are owned by Bell Media, which is a division of BCE.
National Post
22-05-2025
- Business
- National Post
Vecima and Net-Com to Deploy Entra® DAA Remote MACPHY with Hanstholm Net in Denmark
Article content VICTORIA, British Columbia — Vecima Networks Inc. (TSX: VCM) today announced that Net-Com is deploying Vecima's Entra® SC-1D Access Node and Entra® Access Controller ('EAC') solutions for Hanstholm Net, an internet service provider in Denmark. Article content Article content Vecima's Entra SC-1D Remote MACPHY node, a key component of the Entra Distributed Access Architecture ('DAA') product portfolio, equips cable operators to transition their networks toward greater efficiency and scalability. By moving MAC and PHY layer functions to the access edge, the SC-1D reduces core network load, lowers latency, and increases bandwidth availability, supporting efficient delivery of high-throughput services. Article content With enhanced DOCSIS® 3.1 support for Remote MACPHY nodes, the Entra SC-1D Access Node delivers fiber-comparable performance over existing HFC networks. It offers a cost-effective, easily deployable, and future-ready path to 10 Gigabit Internet access while preserving existing infrastructure investments. Article content Complementing the SC-1D, Vecima's EAC serves as a centralized management platform that orchestrates the complex interactions between the core network and distributed access devices. The EAC ensures seamless integration and optimal performance of the DAA ecosystem, facilitating advanced features such as dynamic bandwidth allocation and network virtualization. Article content 'Our transition to Distributed Access Architecture with Vecima's Remote MACPHY solutions represents a strategic leap forward in both performance and scalability,' said Lars Røge Hamer, Chairman at Hanstholm Net. 'Achieving a reduction in headend power consumption by around 60 percent, while unlocking the scalability needed for multigigabit services allows us to operate more efficiently and deliver next-generation connectivity without compromise.' Article content 'Hanstholm Net's adoption of Vecima's technology through Net-Com, marks a strategic advancement in its network infrastructure to support high-performance broadband delivery', said Gert K. Hansen, CTO at Net-Com. 'This partnership represents an important step forward as Vecima's reliable products and solid support align well with our plans to expand DOCSIS® services and support other operators as we continue to grow in Denmark.' Article content Equipped for multigigabit downstream capacity and fully licensed to support additional bandwidth without incremental costs, the Entra SC-1D Access Node offers operators a future-ready platform with simplified deployment and minimal operational overhead. 'As part of Vecima's Remote MACPHY suite, the Entra SC-1D Access Node and Entra Access Controller together deliver significant performance gains and centralized orchestration, bridging the core network with distributed access devices through simplified, scalable control,' said Ryan Nicometo, Senior Vice President and General Manager, Vecima Video & Broadband Solutions. 'We are excited that our partnership with Net-Com is bringing Vecima's industry-leading access solutions to more operators in Europe. This reinforces our global market leadership in Remote MACPHY technologies.' Article content The Vecima DAA portfolio, recognized by the Dell'Oro Group for the fourth consecutive year as the global market share leader in R-MACPHY and Remote Optical Line Terminal solutions ('R-OLT'), is deployed by operators around the world. Vecima will showcase its industry-leading cable and fiber access solutions, including the SC-1D, at ANGA COM 2025. Article content About Hanstholm Net Article content Hanstholm Net is a local provider in Denmark, serving over 600+ cable TV customers, offering both television channels and high-speed internet. Their services are delivered via a hybrid network utilizing both coaxial cable and fiber optic infrastructure. Learn more at Article content Net-Com is a Danish distributor specializing in a broad range of network equipment to support both small-scale and enterprise-level network infrastructures. With expertise in telecommunications and networking solutions, Net-Com facilitates superior connectivity across Denmark. Learn more at Article content Vecima Networks Inc. (TSX: VCM) is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect. We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at Article content This news release contains forward-looking statements within the meaning of applicable Canadian securities laws. Forward-looking statements include, but are not limited to, statements regarding Vecima's business strategies and objectives, and the anticipated benefits, performance, capabilities, availability or adoption of its products and services. Such statements reflect current expectations and assumptions about future events and are subject to risks and uncertainties. Vecima undertakes no obligation to update any forward-looking statements unless required by law. Article content Article content Article content Article content Article content
CBC
20-05-2025
- Business
- CBC
Former tenant wins suit against Fredericton property manager but still waits for payment
A New Brunswick tenant recently sued his former property manager over a promise of internet services that were never provided — and he won. But Matthew Habermacher took a less conventional route to address his apartment complaint — small claims court. And even though the court sided with Habermacher, the property manager has his own ideas about paying him. In New Brunswick, a tenant concerned about issues such as a withheld security deposit or a rent increase can ask the Residential Tenancies Tribunal to review the issue. But some tenants have reported cases of retribution in the past after making complaints to the tribunal. Fear of such a reaction from his property manager was on Habermacher's mind as well. Habermacher, now based in Moncton, moved to Fredericton in June 2023 after law school for a year-long clerkship at the Fredericton courthouse. At his new apartment, one of the terms of tenancy was that cable and internet services were included. But when he did the walk-through of the Brunswick Street apartment, he didn't see a router. "I figured it must be for the whole building," Habermacher said. "There are four apartments in that building, and [I] asked that the landlord's agent would let me know when he gets back to the office what the … network name and password are. "So he got back to his office, and he wrote back to let me know that it was not going to be included, even though it was included in the rental agreement." The building that Habermacher was living in was managed by Hanwell-based Dooryard Property Management Inc. Led by Matthew Hunter, the company manages buildings for property owners and takes on landlord tasks such as finding and screening tenants, handling rent payments, maintaining the property and dealing with tenant issues. Hunter said it was the company's first time listing the property Habermacher leased, and it was simply a mistake the listing said the internet was included. Habermacher said the company offered $200, or to take that amount off the next month's rent, in lieu of internet services. But he said he rejected the offer because it wouldn't cover a year's worth of internet. He considered complaining to the Residential Tenancies Tribunal during his tenancy, but he worried this could create a bad relationship with the property manager. "Or do I wait until the end of the year, when I know exactly what my losses are, and then ask to be refunded then, which is what I ultimately decided to do," Habermacher said. WATCH | Matthew Habermacher describes how he sued property manager: While Habermacher never accepted the $200 offer, Hunter said he didn't expect any issues because Dooryard didn't hear anything again about the internet. "[He] moved out without incident, gave proper notice, you know, everything a tenant should," Hunter said. "Once we signed over the security deposit … he's like, 'Oh, by the way, you owe me $1,000 and change.'" Hunter said he tried to explain again that the internet promise was a mistake. Habermacher filed a claim with small claims court in July 2024, and the hearing happened in January 2025. He said the hearing officer had to first confirm the court had jurisdiction because normally, the tenancies tribunal handles rental cases. "She had presented us with decisions where the Residential Tenancies Tribunal had made a decision about the deposit, and the small claims court had decided not to interfere with it," Habermacher said. "In my case, there was no decision from the Residential Tenancies Tribunal, and as soon as my lease was done, they lost jurisdiction." Hunter said he believes the matter should have gone to the tribunal instead of small claims. The court ultimately found Habermacher was entitled to the full $1,509.01, which includes what he paid for internet services and $500 in legal fees. When Habermacher contacted Hunter after the decision, Hunter sought a break and asked if he could pay in $100 monthly instalments. Habermacher wanted full payment by April 29, but after more emails, the two agreed on a payment schedule of $100 a month. Habermacher did not agree to Hunter's condition request that he not be penalized if payment wasn't made on the first business day of every month. Hunter said he's willing to pay Habermacher if his condition is accepted. "We're a property management company — the busiest day of the month for us is the first," said Hunter, who wanted "in writing that I get a few days grace." After more emails, Habermacher eventually wrote that he planned to have the decision registered with the sheriff if the money wasn't paid in full or two lump sums. "I'm not comfortable with having conditions imposed on me when this is a court judgment," Habermacher said in the interview. Habermacher said, as a criminal law lawyer, having some legal knowledge helped with understanding what to do in this situation, but the civil system was unfamiliar territory. And he said he's even more unfamiliar with having a judgment registered and enforced, which he said is his next step. He said the whole process has been "very difficult." "There's a lot of steps to jump through, and I can understand why someone would abandon it or decide not to collect."
Yahoo
20-05-2025
- Business
- Yahoo
Moncton tenant says small claims process with property manager was difficult
Matthew Habermacher took his former property manager to small claims court over internet services that were included in the rental contract but never received. He won, but the company asked for leniency in how it paid him.
CBC
20-05-2025
- Business
- CBC
Moncton tenant says small claims process with property manager was difficult
Matthew Habermacher took his former property manager to small claims court over internet services that were included in the rental contract but never received. He won, but the company asked for leniency in how it paid him.
