Latest news with #implementation
Yahoo
2 days ago
- Business
- Yahoo
The SaaSy People launches U.S. expansion with key partnerships
The SaaSy People launches U.S. expansion with key partnerships BIRMINGHAM, United Kingdom and DENVER, Colo. and NEW YORK, June 19, 2025 (GLOBE NEWSWIRE) -- The SaaSy People, a globally recognized leader in SaaS implementation and consultancy services, today announced its significant expansion into the United States. This strategic growth initiative is marked by a new North American partnership with the company's sponsorship of the highly anticipated NYC Elevate 2025 conference, and the immediate commencement of active hiring in Denver, Colorado. This major expansion brings The SaaSy People's renowned expertise in optimizing SaaS platforms directly to American businesses, offering tailored solutions that drive efficiency and maximize ROI. With a proven track record of helping organizations globally unlock the full potential of their software investments, The SaaSy People is now poised to deliver this same level of exceptional service to the vibrant US market. Strategic North American Partnership A cornerstone of this expansion is The SaaSy People's newly solidified status as a North American Partner. This strategic alliance will significantly enhance the company's ability to empower more businesses across the continent to fully leverage the capabilities of Work OS platform. As a partner, The SaaSy People will provide comprehensive services including implementation, customization, integration, training, and ongoing support, ensuring clients can seamlessly integrate into their workflows and achieve their operational goals. Sponsorship of NYC Elevate 2025 To celebrate its official US launch and foster deeper connections within the American community, The SaaSy People is proud to announce its sponsorship of NYC Elevate 2025. This premier event, taking place in New York City, is a vital gathering for users, partners, and industry leaders. The SaaSy People's presence at the conference will provide an invaluable opportunity to engage with potential clients, share insights on best practices for Work OS optimization, and demonstrate their commitment to the US market. Attendees can look forward to interacting with The SaaSy People's team and learning more about their innovative solutions. Investment in Local Talent with Denver Hiring Initiative Further solidifying its commitment to the region, The SaaSy People is immediately commencing active recruitment for key roles in Denver, Colorado. This strategic decision to establish a local team will enable the company to provide on-the-ground support, build strong relationships with a growing US clientele, and offer rapid, responsive service. The hiring initiative will focus on attracting top talent in areas such as SaaS consultancy, project management, technical implementation, and customer success, ensuring that The SaaSy People's US operations are staffed with highly skilled and dedicated professionals. Leadership Perspectives Reece Couchman, CEO of The SaaSy People, commented on the expansion: 'Our expansion into the United States, underscored by our new North American partnership, represents a strategic leap forward for The SaaSy People. We see immense potential to support American companies in transforming their work, streamlining their operations, and achieving significant growth through optimized SaaS solutions. This collaboration ensures we deliver best-in-class expertise and solutions, becoming a trusted advisor in their digital transformation journey.' Kyle Hughes, COO of The SaaSy People, emphasized the importance of the local presence: 'Putting boots on the ground in Denver is a testament to our commitment to the US market and our dedication to providing localized, expert support. We're actively recruiting a stellar team that will be passionate about serving our American clients with the agility, responsiveness, and expertise they need to thrive. We're ready to hit the ground running and build a strong foundation of client success in the US.' Looking Forward The SaaSy People is energized by these significant developments and eagerly anticipates empowering US businesses to achieve new levels of productivity and efficiency. The company looks forward to a successful presence at NYC Elevate 2025, fostering robust engagement within the community, and welcoming new talent to its rapidly growing Denver team. About The SaaSy PeopleThe SaaSy People is a leading provider of SaaS implementation and consultancy services, specialising in helping businesses maximise the value of their software investments. With a focus on customer success and a deep understanding of leading platforms like The SaaSy People empowers organisations to streamline workflows, enhance productivity, and achieve their strategic goals. About is a leading Work OS platform that empowers teams to run their entire business confidently. With its comprehensive suite of tools, including a powerful CRM, robust development platform, and customisable workflows, enables organisations to streamline operations, enhance collaboration, and drive productivity across all departments. A photo accompanying this announcement is available at CONTACT: Media Contact: Becky Richards - hello@ - 0121 312 9919Sign in to access your portfolio
Yahoo
2 days ago
- Business
- Yahoo
The SaaSy People launches U.S. expansion with key partnerships
The SaaSy People launches U.S. expansion with key partnerships BIRMINGHAM, United Kingdom and DENVER, Colo. and NEW YORK, June 19, 2025 (GLOBE NEWSWIRE) -- The SaaSy People, a globally recognized leader in SaaS implementation and consultancy services, today announced its significant expansion into the United States. This strategic growth initiative is marked by a new North American partnership with the company's sponsorship of the highly anticipated NYC Elevate 2025 conference, and the immediate commencement of active hiring in Denver, Colorado. This major expansion brings The SaaSy People's renowned expertise in optimizing SaaS platforms directly to American businesses, offering tailored solutions that drive efficiency and maximize ROI. With a proven track record of helping organizations globally unlock the full potential of their software investments, The SaaSy People is now poised to deliver this same level of exceptional service to the vibrant US market. Strategic North American Partnership A cornerstone of this expansion is The SaaSy People's newly solidified status as a North American Partner. This strategic alliance will significantly enhance the company's ability to empower more businesses across the continent to fully leverage the capabilities of Work OS platform. As a partner, The SaaSy People will provide comprehensive services including implementation, customization, integration, training, and ongoing support, ensuring clients can seamlessly integrate into their workflows and achieve their operational goals. Sponsorship of NYC Elevate 2025 To celebrate its official US launch and foster deeper connections within the American community, The SaaSy People is proud to announce its sponsorship of NYC Elevate 2025. This premier event, taking place in New York City, is a vital gathering for users, partners, and industry leaders. The SaaSy People's presence at the conference will provide an invaluable opportunity to engage with potential clients, share insights on best practices for Work OS optimization, and demonstrate their commitment to the US market. Attendees can look forward to interacting with The SaaSy People's team and learning more about their innovative solutions. Investment in Local Talent with Denver Hiring Initiative Further solidifying its commitment to the region, The SaaSy People is immediately commencing active recruitment for key roles in Denver, Colorado. This strategic decision to establish a local team will enable the company to provide on-the-ground support, build strong relationships with a growing US clientele, and offer rapid, responsive service. The hiring initiative will focus on attracting top talent in areas such as SaaS consultancy, project management, technical implementation, and customer success, ensuring that The SaaSy People's US operations are staffed with highly skilled and dedicated professionals. Leadership Perspectives Reece Couchman, CEO of The SaaSy People, commented on the expansion: 'Our expansion into the United States, underscored by our new North American partnership, represents a strategic leap forward for The SaaSy People. We see immense potential to support American companies in transforming their work, streamlining their operations, and achieving significant growth through optimized SaaS solutions. This collaboration ensures we deliver best-in-class expertise and solutions, becoming a trusted advisor in their digital transformation journey.' Kyle Hughes, COO of The SaaSy People, emphasized the importance of the local presence: 'Putting boots on the ground in Denver is a testament to our commitment to the US market and our dedication to providing localized, expert support. We're actively recruiting a stellar team that will be passionate about serving our American clients with the agility, responsiveness, and expertise they need to thrive. We're ready to hit the ground running and build a strong foundation of client success in the US.' Looking Forward The SaaSy People is energized by these significant developments and eagerly anticipates empowering US businesses to achieve new levels of productivity and efficiency. The company looks forward to a successful presence at NYC Elevate 2025, fostering robust engagement within the community, and welcoming new talent to its rapidly growing Denver team. About The SaaSy PeopleThe SaaSy People is a leading provider of SaaS implementation and consultancy services, specialising in helping businesses maximise the value of their software investments. With a focus on customer success and a deep understanding of leading platforms like The SaaSy People empowers organisations to streamline workflows, enhance productivity, and achieve their strategic goals. About is a leading Work OS platform that empowers teams to run their entire business confidently. With its comprehensive suite of tools, including a powerful CRM, robust development platform, and customisable workflows, enables organisations to streamline operations, enhance collaboration, and drive productivity across all departments. A photo accompanying this announcement is available at CONTACT: Media Contact: Becky Richards - hello@ - 0121 312 9919Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
3 days ago
- Business
- Yahoo
CallTower Achieves Certified Implementation Partner Status with Five9
Strengthening the alliance to deliver seamless, enterprise-grade advanced contact center implementation services SALT LAKE CITY, UT, ROCHESTER, NY, MONTREAL, LONDON, June 18, 2025 (GLOBE NEWSWIRE) -- CallTower, a global leader in delivering unified communications, contact center, and collaboration solutions, is proud to announce its official designation as a Certified Implementation Partner with Five9, a leading provider of intelligent cloud contact center solutions. This certification marks a significant milestone in the strategic relationship between the two companies, enabling deeper collaboration and enhanced support for businesses seeking a robust, scalable, and integrated contact center experience. The Five9 Certified Implementation Partner designation is awarded to select organizations that demonstrate exceptional expertise in deploying and optimizing Five9's cloud contact center platform. As a Certified Partner, CallTower is now fully equipped to deliver advanced implementation services, customized integrations, and strategic guidance to help organizations maximize the utilization of Five9 within their digital communication ecosystem. 'Achieving Five9 Certified Implementation Partner status represents a meaningful advancement in our ability to support enterprise contact center transformation,' said Doug Larsen, Senior Vice President of Product & Software Development at CallTower. 'This partnership enables us to work more closely with Five9 to deliver highly customized, end-to-end solutions that drive performance, reliability, and efficiency for our customers.' As a longtime provider of Five9 through its CCaaS portfolio, CallTower has demonstrated a strong track record of delivering innovative contact center deployments to organizations across industries. With this certification, CallTower is now positioned to provide even greater value through tighter integration, faster implementation timelines, and ongoing optimization services. 'For many years, Five9 has been proud to call CallTower a trusted partner. This certification is a testament to the strength and maturity of our collaboration and our shared dedication to helping customers deliver elevated, world-class customer experiences, said Jake Butterbaugh, SVP Global Partner Organization & International Sales.'Together, we're empowering organizations to raise the bar for CX, and we're excited for what the future holds for this incredible partnership.' This certification highlights CallTower's commitment to delivering best-in-class customer experience solutions while expanding its robust suite of UCaaS and CCaaS offerings. Customers can now benefit from a fully aligned partnership that combines CallTower's technical depth and Five9's AI-powered contact center innovation. About CallTower CallTower is at the forefront of transforming global communication, redefining how businesses connect and collaborate across the globe. Since 2002, CallTower has grown into a global leader in enterprise-class cloud communications and collaboration solutions, empowering businesses to thrive in the digital age. Leveraging advanced technologies like Microsoft® Teams Operator Connect, Direct Routing and GCC High Teams Direct Routing, Webex by Cisco®, Zoom Phone, and AI-powered contact center solutions, CallTower delivers seamless and reliable connectivity tailored to the unique needs of enterprises worldwide. CallTower empowers business communications by integrating features like one-click failover, advanced analytics, seamless CRM integration, and cutting-edge AI—redefining operational efficiency. In 2025, CallTower acquired North America's trusted contact center expert, Inoria, amplifying its CCaaS and CX capabilities. Inoria drives the evolution of contact center operations by offering personalized optimization, implementation, and integration services powered by Conversational AI and advanced analytics. Together, CallTower and Inoria deliver actionable insights, enhanced customer experiences, and cutting-edge solutions that guide enterprises through their digital transformation journeys. With a vision focused on innovation and a commitment to excellence, CallTower continues to advance cloud communications, empowering businesses across the globe to achieve unparalleled success. About Five9 Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. CONTACT: Kade Herbert CallTower, Inc. 8003475444 marketing@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Al Bawaba
4 days ago
- Business
- Al Bawaba
Perfecting AI: 5 Strategies for IT Implementation Success
As businesses accelerate their adoption of artificial intelligence (AI), strategic implementation has become critical to realising its full potential. The BCG AI Radar 2025 survey reveals a significant trend: one in three companies globally plans to invest over $25 million in AI technologies this momentum is echoed in the latest SAP Concur CFO Insights survey, which found that 58% of finance leaders—particularly those overseeing travel and expense (T&E) functions—intend to invest in AI in 2025, underscoring the need for skilled and deliberate are five steps for IT teams to ensure successful AI deployment:1. Set Clear Objectives from the StartSuccessful AI implementation begins with purposeful planning. Rushing to adopt the latest technology without a clear plan often leads to wasted resources and unmet leaders should collaborate across departments to define compelling business cases for each AI initiative. Aligning these projects with organisational goals, forecasting future developments, and identifying specific use cases ensures that selected tools serve real business key performance indicators (KPIs)—such as accuracy gains, cost reductions, or time savings—helps quantify success. The right AI solution should support existing strategies, comply with regulatory requirements, and integrate securely within current systems.2. Adopt a Phased Implementation ApproachA phased, structured rollout reduces risk and improves outcomes. The early stages of AI deployment can be complex, so taking a measured approach allows for technical stability and employee with a focused pilot project in a high-impact area—such as audit or compliance—before scaling up. This allows teams to gather feedback, refine processes, and build internal adoption helps avoid the pitfalls of hasty, organisation-wide deployments and ensures that employees have the time and support to adjust to new AI-enhanced workflows.3. Centralise and Optimise Data ResourcesAI thrives on quality data. Disconnected systems and fragmented data silos can severely limit the effectiveness of even the most advanced lay a strong foundation, IT teams should implement comprehensive data integration tactics. Whether through data lakes, warehouses, or virtualisation layers, creating unified data environments enables accurate insights and reliable centralising data requires effort, the payoff is significant. Consolidating sources, eliminating redundancies, and applying appropriate access controls create ideal conditions for scalable AI success.4. Support and Upskill EmployeesEven as AI adoption accelerates, employee concerns persist. Deloitte research shows that 28% of workers worry that technology may replace their transparent communication is essential. Involve employees from the outset and position AI as a tool that enhances—not replaces—their work. This builds trust and helps ease also presents opportunities for upskilling and professional growth. Organisations should invest in training and empower internal champions to model adoption and share practical benefits across teams.5. Lead Through Cross-Functional CollaborationAI transformation cannot be confined to the IT department. According to SAP Concur research, 37% of senior decision-makers believe AI-powered T&E solutions could ease pressure on IT support is key. The SAP Concur 2025 CFO Insights reveals that 54% of IT leaders want to partner more closely with finance teams on digital implementations must support broader organisational goals. By building collaborative frameworks with finance, sales, operations, and beyond, IT leaders can ensure alignment, accelerate adoption, and maximise the return on AI investment. With thoughtful planning, robust data foundations, and cross-functional leadership, IT teams can drive transformative AI adoption—unlocking efficiencies, strengthening decision-making, and delivering long-term business value.
Forbes
5 days ago
- Business
- Forbes
2025 Forbes Iconoclast Summit: Beyond the Buzz: Where Is AI Delivering ROI?
| Jun 16, 2025, 03:52PM EDT AI adoption has accelerated as organizations begin moving from the proof-of-concept stage to implementation at scale, but not all AI investments are paying off. Investors must hone in on the AI solutions that have broad, practical applications now, rather than chase after flashy functionality or the latest trends. Experts provide a reality check on the state of AI and share insights into the most promising opportunities for growth. Forbes Assistant Managing Editor of Tech & Innovation Katharine Schwab is joined by ICONIQ Capital Founding Partner Michael Anders, ZBS Partners Cofounder Jake Sloane, Tusk Ventures Founder & CEO Bradley Tusk, and Thrive Capital General Partner Kareem Zaki at the 2025 Forbes Iconoclast Summit in New York City.
