Latest news with #customercare


Times of Oman
10 hours ago
- Times of Oman
Several Air India flights cancelled due to maintenance, bad weather, and airspace restrictions
New Delhi: Air India has cancelled several international and domestic flights on Friday due to increased aircraft checks, bad weather, and airspace restrictions. Affected flights include services between Dubai, Chennai, Delhi, Melbourne, Pune, Ahmedabad, Hyderabad, and Mumbai. As per the statement from Air India, "Air India's international flights AI906 from Dubai to Chennai; AI308 from Delhi to Melbourne; AI309 from Melbourne to Delhi; AI2204 from Dubai to Hyderabad and domestic flights AI874 from Pune to Delhi; AI456 from Ahmedabad to Delhi; AI-2872 from Hyderabad to Mumbai and AI571 from Chennai to Mumbai have been cancelled due to enhanced maintenance and operational reasons." The airline has offered full refunds or free rescheduling and is helping passengers with alternate travel plans. "We regret the inconvenience caused to passengers. Our colleagues on ground are making alternative arrangements for them to fly to their respective destinations at the earliest. Full refunds on cancellation or complimentary rescheduling has been offered to passengers," the statement reads. The airline has advised passengers to check their flight status on its website or call the customer care numbers for updates. "Due to the continuing enhanced checks on our aircraft, airspace restrictions and inclement weather, we anticipate some disruptions which will be duly communicated to passengers. Passengers are requested to check the status of their flights here or call our customer centre on 011 69329333, 011 69329999 or visit our website the statement further reads. Earlier on Thursday, Air India said it will reduce flights on various international routes per week and temporarily suspend operations on three routes from June 21 to July 15, 2025. "Further to the press statement released yesterday, 18 June 2025, which announced a temporary reduction in services operated by Boeing 787 and 777 aircraft, we wish to provide details on the flights affected. These reductions will be effective from 21 June 2025, and last until at least 15 July 2025," the airline said in a post on X. "The reductions arise from the decision to voluntarily undertake enhanced pre-flight safety checks, as well as accommodate additional flight durations arising from airspace closures in the Middle East. The objective is to restore schedule stability and minimise last-minute inconvenience to passengers," it said.


New York Times
12 hours ago
- General
- New York Times
No Corrections: June 20, 2025
Errors are corrected during the press run whenever possible, so some errors noted here may not have appeared in all editions. To contact the newsroom regarding correction requests, please email nytnews@ To share feedback, please visit Comments on opinion articles may be emailed to letters@ For newspaper delivery questions: 1-800-NYTIMES (1-800-698-4637) or email customercare@


New York Times
4 days ago
- General
- New York Times
No Corrections: June 16, 2025
Errors are corrected during the press run whenever possible, so some errors noted here may not have appeared in all editions. To contact the newsroom regarding correction requests, please email nytnews@ To share feedback, please visit Comments on opinion articles may be emailed to letters@ For newspaper delivery questions: 1-800-NYTIMES (1-800-698-4637) or email customercare@


Associated Press
09-06-2025
- Business
- Associated Press
eClerx Expands Global Outreach with New Delivery Center in Cairo, Egypt
NEW YORK--(BUSINESS WIRE)--Jun 9, 2025-- eClerx Services Ltd ( a leading productized services provider, today announced the launch of a new delivery center in Cairo, Egypt. This strategic expansion strengthens eClerx's global operations and reinforces its commitment to driving innovation and harnessing top-tier talent in high-growth markets. The Cairo center will serve as a major expansion in technical support operations for one of eClerx's largest telecom clients. Nestled between Africa, Europe, and Asia, this center enables eClerx to serve several of its largest clients in the US and European markets, providing enhanced multilingual support. 'The opening of our Cairo delivery center marks the second new country opening for eClerx this year in line with our mission to deliver seamless, tech-enabled customer care experiences to our clients,' said Kapil Jain, CEO of eClerx. For 25 years, eClerx's deep domain expertise and innovative technology solutions have provided clients access to enhanced customer journeys, improved CSAT, and offered valuable insights that help them remain competitive in their industry. The addition of this center in Egypt will not only enable eClerx to offer these services to more clients worldwide but also allow the company to leverage the wealth of talent and expertise present locally. 'Cairo's rich talent pool, coupled with its thriving tech ecosystem and strategic geographical location, makes it an ideal region to invest in,' said Michael Hutchison, Head of Customer Operations at eClerx. 'We are excited to be in an area so robust with innovation and resilience, and we look forward to creating valuable opportunities for local talent while continuing to drive transformative outcomes for our global partners.' This new delivery center underscores eClerx's commitment to deliver excellence, foster innovation, and strengthen partnerships with both its clients and the local community. For more information about eClerx's services and global delivery centers, please visit About eClerx eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA. View source version on CONTACT: Media contact Prathibha Das Head-Brand & Corporate Marketing [email protected] KEYWORD: NEW YORK AFRICA EGYPT UNITED STATES NORTH AMERICA INDUSTRY KEYWORD: PROFESSIONAL SERVICES BUSINESS DATA ANALYTICS SMALL BUSINESS FINANCE CONSULTING ACCOUNTING SOURCE: eClerx Services Ltd Copyright Business Wire 2025. PUB: 06/09/2025 05:17 AM/DISC: 06/09/2025 05:15 AM


New York Times
08-06-2025
- General
- New York Times
No Corrections: June 8, 2025
Errors are corrected during the press run whenever possible, so some errors noted here may not have appeared in all editions. To contact the newsroom regarding correction requests, please email nytnews@ To share feedback, please visit Comments on opinion articles may be emailed to letters@ For newspaper delivery questions: 1-800-NYTIMES (1-800-698-4637) or email customercare@