Latest news with #WorkJam
Forbes
10-06-2025
- Business
- Forbes
Rethinking Compliance In The Age Of Intelligent Agents
Compliance has long been one of the least glamorous aspects of cybersecurity. Necessary, yes—but often repetitive, reactive and resource-draining. That's changing fast. AI is starting to reason over frameworks, detect inconsistencies and make recommendations about what your business should do next. Vanta AI Agent is a clear example of this evolution – aiming to turn governance into a dynamic, data-driven process. But it also raises new questions about transparency, accountability and whether trust itself can—or should—be automated. I recently spoke with Jeremy Epling, chief product officer at Vanta, about the motivation behind the agent. 'From day one, this whole notion of automated compliance and continuous GRC, continuous control monitoring has been at the heart of our founding mission,' he told me. Epling described the current landscape of compliance as burdened by unstructured files—policy documents, screenshots and spreadsheets—and emphasized that the AI Agent is designed to automate and unify those fragmented processes. For many companies, compliance has historically been a blocker—something that slows down audits, sales and vendor onboarding. Tony English, CISO at WorkJam, described that pain firsthand for me. 'Before Vanta, our compliance efforts were manual and largely time-consuming,' he said. 'It became a bottleneck for our small security team, slowing down sales cycles and diverting valuable time toward documentation and evidence gathering.' With the shift to continuous monitoring, platforms like Vanta—and increasingly, their AI agents—promise not only faster audits but smarter ones. English said WorkJam now spends about an hour a week on compliance tasks instead of seven or eight. 'Compliance has moved from a resource-draining task into a function that strengthens our overall security posture.' The significance here isn't about one vendor. It's about a broader industry trend: compliance moving from episodic to real-time, from reactive to proactive. And AI is the connective tissue making that shift possible. Of course, the more autonomy we grant AI, the more critical it becomes to know how it works. Is it explaining its reasoning? Is it using up-to-date evidence? Can it cite its sources? 'A major focus for us has been on AI quality,' Epling said. 'We have an internal team of former auditors and GRC experts that go through and run our human eval loop on golden data sets... and we lean into references and explanations. If we give a recommendation, we tell you where it came from.' That traceability matters. With security reviews and audits becoming more dynamic, AI has to be more than helpful—it has to be right. And when it's not, there must be clear signals and paths for correction. Platforms that support feedback loops, accuracy metrics and user control (such as setting concise vs. verbose answer preferences) are more likely to foster real trust. Despite impressive gains, AI agents aren't eliminating human expertise—they're redefining it. 'We've seen a huge shift,' English told me. 'Responsibilities are now more transparent, ownership is better distributed and our security and engineering teams operate from a shared view of strong compliance.' The AI Agent, in this case, isn't replacing the team—it's amplifying it. By detecting policy conflicts, pre-validating evidence and flagging overlooked risks, it frees up human bandwidth to focus on higher-order tasks. And that kind of augmented intelligence might be the most responsible application of AI in compliance today. But the temptation to over-trust is real. Over time, users will grow comfortable with the AI's outputs—especially if those outputs pass audits and reduce friction. At what point does convenience erode scrutiny? And who's watching the watcher? Epling acknowledged the concern and said his team is working toward more customer-facing transparency. Ideally, the customer should have visibility of how a solution or AI agent is performing against their success criteria. That kind of transparency keeps vendors accountable too. WorkJam sees Vanta's AI Agent as the next logical step—automating routine tasks, identifying inconsistencies early and creating space for security to be a proactive business function. That aligns with what many GRC leaders now want: not just to check the box, but to build a culture of trust that's as responsive as the threats it faces. As AI begins to write, monitor and enforce compliance, it's reshaping more than workflows. It's redefining the relationship between security teams and the systems they manage. The challenge ahead isn't simply deploying more advanced agents—it's making sure those agents remain transparent, accurate and accountable to human judgment. Because trust can be accelerated by automation—but it can't be outsourced entirely.
The Sun
03-06-2025
- Business
- The Sun
Workjam taps Google Cloud to boost frontlinE AI capabilities
KUALA LUMPUR: WorkJam, the world's leading digital frontline workplace, has expanded its strategic collaboration with Google Cloud to deliver enterprise-ready artificial intelligence (AI) solutions built specifically for frontline teams. WorkJam already offers AI Agent, powered by Google's Gemini models and cloud infrastructure, which is revolutionising how frontline organisations operate, bringing intelligent automation, productivity, and engagement to a new level, and this feature will be the first of an innovative roadmap that will be AI-driven. 'By integrating the powerful reasoning capabilities of Google's Gemini models into the WorkJam platform, we are redefining labour utilisation for frontline teams across the APAC region. 'With Gemini models, WorkJam ensures the right people are in the right place at the right time, improving operational efficiency while creating a more engaging and productive work environment,' said WorkJam Chief Executive Officer, Steven Kramer in a statement. This collaboration enables WorkJam to co-innovate alongside Google Cloud, gaining early access to AI advancements and accelerating delivery of cutting-edge capabilities to global customers. Leveraging Google's Gemini models, WorkJam delivers intelligent and conversational AI that understands text, voice, and visual inputs, hence creating more natural, intuitive user experiences for frontline employees. From task automation and knowledge retrieval to in-the-moment support, WorkJam's AI Agent supercharges productivity and reduces friction in everyday operations. WorkJam's vision is to continue to transform the frontline experience by integrating Google's Gemini models to deliver real-time intelligence, automation, and intuitive support directly into daily workflows. By combining voice, text, and visual understanding, WorkJam empowers frontline employees with instant access to knowledge, adaptive training, and seamless task execution, reducing friction, streamlining operations, and unburdening managers to focus on high-value work.
Techday NZ
03-06-2025
- Business
- Techday NZ
WorkJam & Google Cloud expand AI tools for frontline staff
WorkJam has announced an expansion of its partnership with Google Cloud to deliver AI-powered solutions for frontline employees across the Asia-Pacific region. The company's AI agent, built on Google Cloud and leveraging Google's Gemini models, is being tailored for industries with complex frontline environments, such as retail, healthcare, and logistics. The collaboration aims to simplify the way frontline teams access knowledge, receive training, and execute tasks in real time. WorkJam's CEO, Steven Kramer, described the AI initiative as "a redefinition of labour utilisation," adding that it will ensure "the right people are in the right place, at the right time, with intelligent support to balance workloads and drive productivity." Central to the rollout is WorkJam's AI roadmap, developed on Google Cloud's infrastructure, which provides security, compliance, and scalability required by sectors including manufacturing. The platform is intended to address operational demands by delivering consistent global performance and meeting stringent enterprise requirements. The AI features are powered by Google's Gemini models, which offer what the companies describe as multimodal intelligence. This approach means the AI agent can interpret and respond to a variety of input types—text, voice, and visual—enabling natural and intuitive interactions for users on the frontline. The companies emphasise that this multimodal capability is designed to automate day-to-day tasks, retrieve information, and provide on-the-spot assistance, thereby enhancing productivity and reducing obstacles for employees during their shifts. WorkJam said its vision is to integrate such AI-driven intelligence and automation directly into daily workflows. The aim is to give employees rapid access to necessary information, adaptable training resources, and straightforward task management tools regardless of the user's language or role. The company said this will help streamline operations and allow managers to devote more attention to higher-value responsibilities. The solution's AI-driven approach is also focused on labour deployment, seeking to ensure that staffing is more precisely aligned with demand, while increasing employee engagement and improving service to customers. The expanded collaboration allows WorkJam to work closely with Google Cloud, benefiting from early access to AI technology and accelerating the delivery of advanced features to its customers throughout the region. Steven Kramer, CEO, WorkJam said, "By integrating the powerful reasoning capabilities of Google's Gemini models into the WorkJam platform, we're redefining labour utilisation for frontline teams across the APAC region. This isn't just about smarter scheduling—it's about giving managers and employees real-time support to make better decisions, balance workloads, and drive productivity. With Gemini models, WorkJam ensures the right people are in the right place at the right time, improving operational efficiency while creating a more engaging and productive work environment."
Business Wire
03-06-2025
- Business
- Business Wire
WorkJam Brings Next-Gen AI to the Frontline Workforce with Google Cloud
SINGAPORE--(BUSINESS WIRE)--WorkJam, the world's leading digital frontline workplace, today announced an expansion of its strategic collaboration with Google Cloud to deliver enterprise-ready AI solutions built specifically for frontline teams. WorkJam already offers AI Agent, powered by Google's Gemini models and cloud infrastructure, which is revolutionising how frontline organizations operate—bringing intelligent automation, productivity, and engagement to a new level and this feature will be the first of an innovative road map that will be AI-driven. Built on Google Cloud's Industry-Leading AI Infrastructure WorkJam's AI roadmap is engineered on Google Cloud, providing unmatched scalability, performance, and global reliability. With built-in enterprise-grade security and compliance, it is ready to meet the demands of complex industries such as retail, healthcare, logistics, and manufacturing. Powered by Google's Gemini Models: Multimodal Intelligence for Real-World Impact Leveraging Google's Gemini models, WorkJam delivers intelligent and conversational AI that understands text, voice, and visual inputs—creating more natural, intuitive user experiences for frontline employees. From task automation and knowledge retrieval to in-the-moment support, WorkJam's AI Agent supercharges productivity and reduces friction in everyday operations. An AI Vision for the Future of Frontline Work WorkJam's vision is to continue to transform the frontline experience by integrating Google's Gemini models to deliver real-time intelligence, automation, and intuitive support directly into daily workflows. By combining voice, text, and visual understanding, WorkJam empowers frontline employees with instant access to knowledge, adaptive training, and seamless task execution—regardless of language or role. This reduces friction, streamlines operations, and unburdens managers to focus on high-value work. AI will enable intelligent labour utilization, and ensure the right people are deployed at the right time, maximizing productivity, engagement, and customer impact for every customer. A Collaboration Driving Innovation This collaboration enables WorkJam to co-innovate alongside Google Cloud, gaining early access to AI advancements and accelerating delivery of cutting-edge capabilities to global customers. "By integrating the powerful reasoning capabilities of Google's Gemini models into the WorkJam platform, we're redefining labour utilization for frontline teams across the APAC region. This isn't just about smarter scheduling—it's about giving managers and employees real-time support to make better decisions, balance workloads, and drive productivity. With Gemini models, WorkJam ensures the right people are in the right place at the right time, improving operational efficiency while creating a more engaging and productive work environment." — Steven Kramer, CEO, WorkJam About WorkJam WorkJam was founded in 2014 to improve the lives of frontline workers. As the world's leading digital frontline workplace, WorkJam combines communication, task management, scheduling tools, learning, and more – all on one app. It is the only complete and unified system designed to revolutionize the way HQs and their frontline work together, boosting efficiencies and productivity. Available in 50 languages with in–line translations, the app helps organizations bridge language barriers and create a more inclusive working environment for all. WorkJam introduces Total Workforce Orchestration®. To learn more, visit or follow us on LinkedIn.
Yahoo
03-06-2025
- Business
- Yahoo
WorkJam Brings Next-Gen AI to the Frontline Workforce with Google Cloud
SINGAPORE, June 03, 2025--(BUSINESS WIRE)--WorkJam, the world's leading digital frontline workplace, today announced an expansion of its strategic collaboration with Google Cloud to deliver enterprise-ready AI solutions built specifically for frontline teams. WorkJam already offers AI Agent, powered by Google's Gemini models and cloud infrastructure, which is revolutionising how frontline organizations operate—bringing intelligent automation, productivity, and engagement to a new level and this feature will be the first of an innovative road map that will be AI-driven. Built on Google Cloud's Industry-Leading AI Infrastructure WorkJam's AI roadmap is engineered on Google Cloud, providing unmatched scalability, performance, and global reliability. With built-in enterprise-grade security and compliance, it is ready to meet the demands of complex industries such as retail, healthcare, logistics, and manufacturing. Powered by Google's Gemini Models: Multimodal Intelligence for Real-World Impact Leveraging Google's Gemini models, WorkJam delivers intelligent and conversational AI that understands text, voice, and visual inputs—creating more natural, intuitive user experiences for frontline employees. From task automation and knowledge retrieval to in-the-moment support, WorkJam's AI Agent supercharges productivity and reduces friction in everyday operations. An AI Vision for the Future of Frontline Work WorkJam's vision is to continue to transform the frontline experience by integrating Google's Gemini models to deliver real-time intelligence, automation, and intuitive support directly into daily workflows. By combining voice, text, and visual understanding, WorkJam empowers frontline employees with instant access to knowledge, adaptive training, and seamless task execution—regardless of language or role. This reduces friction, streamlines operations, and unburdens managers to focus on high-value work. AI will enable intelligent labour utilization, and ensure the right people are deployed at the right time, maximizing productivity, engagement, and customer impact for every customer. A Collaboration Driving Innovation This collaboration enables WorkJam to co-innovate alongside Google Cloud, gaining early access to AI advancements and accelerating delivery of cutting-edge capabilities to global customers. "By integrating the powerful reasoning capabilities of Google's Gemini models into the WorkJam platform, we're redefining labour utilization for frontline teams across the APAC region. This isn't just about smarter scheduling—it's about giving managers and employees real-time support to make better decisions, balance workloads, and drive productivity. With Gemini models, WorkJam ensures the right people are in the right place at the right time, improving operational efficiency while creating a more engaging and productive work environment."— Steven Kramer, CEO, WorkJam About WorkJam WorkJam was founded in 2014 to improve the lives of frontline workers. As the world's leading digital frontline workplace, WorkJam combines communication, task management, scheduling tools, learning, and more – all on one app. It is the only complete and unified system designed to revolutionize the way HQs and their frontline work together, boosting efficiencies and productivity. Available in 50 languages with in–line translations, the app helps organizations bridge language barriers and create a more inclusive working environment for all. WorkJam introduces Total Workforce Orchestration®. To learn more, visit or follow us on LinkedIn. View source version on Contacts Felicia Kanefkane@ Sign in to access your portfolio
