Latest news with #VirginMediaO2


Glasgow Times
4 days ago
- Business
- Glasgow Times
O2 upgrades Glasgow mobile network in 3,000 postcodes
This comes after the company made enhancements to the signal and services in more than 3,000 postcodes over the past year. The upgrades are part of Virgin Media O2's Mobile Transformation Plan, which will see the operator invest around £700 million this year to future-proof its mobile network. The plan aims to expand 4G and 5G coverage, introduce dedicated small cells to increase capacity in densely populated areas, and implement innovative solutions to address persistent network pain points, including those along railway lines, at airports, on motorways, and in stadiums and arenas. Read more: 'Should have realised': Lorraine Kelly says daughter was 'terrified' to share secret 'Why did you open your chequebook?' - Warburton questions Rangers spending Rangers legend involved in four-person bike crash during charity challenge Dr Robert Joyce, director of mobile access engineering at O2, said: "With customers using more data than ever before, the improvements we've made at over 3,000 postcodes in Glasgow will ensure local people and businesses can access reliable connectivity that is so essential in powering our customers' digital lifestyles." Virgin Media O2 also plans to decommission outdated parts of its network, including the 3G network. This will allow the operator to transfer traffic to the more energy-efficient and reliable 4G and 5G networks. Councillor Paul Leinster, chair of the Digital Glasgow Board at Glasgow City Council, said: "Glasgow City Council is delighted to work with O2 on their mobile upgrades in the city. "Reliable and fast mobile networks are no longer a luxury, but a fundamental necessity for the residents and businesses of Glasgow. "From staying connected with loved ones, to accessing vital public services, and powering our local economy, good mobile coverage is essential to ensure that no Glaswegian is left behind."

National Post
7 days ago
- Business
- National Post
Media Alert: Netcracker President Sylvain Seignour and CIOs From Customers Odido and TELUS Featured in DTW Ignite Keynote
Article content During Additional Panels, Customers Telenet and Virgin Media O2 Will Join Netcracker for Discussions on the Power of Automation and Digital Transformation to Elevate Customer Experience Article content WALTHAM, Mass. — Netcracker Technology: Article content Article content Event: Article content DTW Ignite Article content Article content Location: Article content Bella Center, Article content Article content Copenhagen, Denmark Article content Article content Speaking Sessions: Article content Wednesday, June 18 Article content Article content 11:15 – 11:40 a.m. CET Article content Article content Stage B Article content Article content Speakers: Article content Hesham Fahmy, CIO, TELUS Robert Purdy, CIO, Odido Sylvain Seignour, President, Netcracker Article content Tuesday, June 17 Article content Article content 12:30 – 1:00 p.m. CET Article content Article content Stage D Article content Article content Speakers: Article content Tuesday, June 17 Article content Article content 4:00 – 4:30 p.m. CET Article content Article content Impact Stage Article content Article content Speakers: Article content Netcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in the digital economy. Our innovative solutions, value-driven services and unbroken delivery track record have enabled our customers to grow and succeed for more than three decades. With the latest technological advancements in key areas including 5G monetization, AI, automation and vertical industries, we help service providers to reach their transformation goals, advance their telco to techco evolution and realize business growth and profitability. To learn more, visit Article content Article content Article content Article content Article content Contacts Article content Media Article content Article content Article content Article content
Yahoo
7 days ago
- Business
- Yahoo
Media Alert: Netcracker President Sylvain Seignour and CIOs From Customers Odido and TELUS Featured in DTW Ignite Keynote
During Additional Panels, Customers Telenet and Virgin Media O2 Will Join Netcracker for Discussions on the Power of Automation and Digital Transformation to Elevate Customer Experience WALTHAM, Mass., June 16, 2025--(BUSINESS WIRE)--Netcracker Technology: Event: DTW IgniteLocation: Bella Center, Copenhagen, DenmarkSpeaking Sessions: Choosing the Right Partner for Automation and Service VelocityWednesday, June 1811:15 – 11:40 a.m. CETStage BSpeakers: Hesham Fahmy, CIO, TELUS Robert Purdy, CIO, Odido Sylvain Seignour, President, Netcracker Driving Customer-Centric Services with Composable IT and Digital BSSTuesday, June 1712:30 – 1:00 p.m. CETStage DSpeakers: Sami Chabbah, VP Commercial Platforms, Telenet Adrian Kempton, VP Architecture, TELUS Bob Titus, CTO, Netcracker Digital Transformation as the Catalyst for Exceptional Customer ExperiencesTuesday, June 174:00 – 4:30 p.m. CETImpact StageSpeakers: Bas Touw, Head of IT Product Mass Market, Odido Neill Whitworth, Director Commercial Customer Enablement Operations, UK, Virgin Media O2 Ari Banerjee, Chief Strategy Officer, Netcracker About Netcracker TechnologyNetcracker Technology, a wholly-owned subsidiary of NEC Corporation, has the expertise, culture and resources to help service providers around the world transform their businesses to thrive in the digital economy. Our innovative solutions, value-driven services and unbroken delivery track record have enabled our customers to grow and succeed for more than three decades. With the latest technological advancements in key areas including 5G monetization, AI, automation and vertical industries, we help service providers to reach their transformation goals, advance their telco to techco evolution and realize business growth and profitability. To learn more, visit View source version on Contacts Media Anita KarvéNetcracker TechnologyMediaGroup@ Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
7 days ago
- Business
- Yahoo
Virgin Media O2 to continue switch off next month leaving customers with no internet
Virgin Media O2 is set to continue its 3G switch next month, which could leave some customers unable to use mobile data. The UK's major mobile providers, including EE, Vodafone and Three, have gradually been shutting off all 3G services over the past few years. Virgin Media O2 is the latest provider to switch off its 3G network so it can focus on "faster, more reliable and more energy-efficient" 4G and 5G networks. It's 3G network switch off began on April 2, with the city of Durham the first area affected. 📡 Virgin Media O2 begins its 3G switch-off this April in Durham, marking a key milestone in our network evolution. This move allows us to focus on faster, more reliable #4G and #5G services, delivering better connectivity for our customers. 🌐📱 Learn more here:… — Virgin Media O2 News (@VMO2News) January 13, 2025 The switch-off is also set to impact other mobile providers which use Virgin Media O2's network, including: Giffgaff Sky Mobile Tesco Mobile Virgin Media O2's 3G switch off is set to continue next month (July) in the following areas: Norwich (July 16) Telford (July 16) Guildford (July 16) The 3G network in Torquay will also be shut off on August 4, Virgin Media O2 previously revealed. 📡 We're continuing our 3G switch-off programme. Next up: Norwich, Telford, Guildford & Torquay. This move frees up spectrum for faster, more reliable #4G & #5G – keeping our customers better connected. 📱 Read more: — Virgin Media O2 News (@VMO2News) April 22, 2025 The rest of the UK is set to follow by the end of the year, Virgin Media O2's Chief Technology Officer, Jeanie York, said. She added: 'We're switching off our 3G network to focus our attention and investment on upgrading faster and more reliable 4G and 5G networks that will give our customers a better overall experience. 'Following the successful pilot in Durham, we will now be switching off 3G in Norwich, Telford and Guildford in July, and Torquay in early August, with the rest of the UK to follow by the end of the year. 'While we know that the vast majority of our customers already have a 4G or 5G device and will not have to take any action, our priority is to provide support to those who need it. "That is why we are reaching out directly to customers who do not have a 4G or 5G handset, and calling those we know are vulnerable, to provide information about their next steps. "It is important these customers upgrade their handsets in order to continue using mobile data after 3G is switched off.' Any customers who don't upgrade to a 4G or 5G device before 3G is switched off in their area will still be able to make voice calls and send text messages, but will be unable to use mobile data. Martin Lewis' Money Saving Expert (MSE) urged those Virgin Media O2 customers with phones or sims that only support 3G to make the switch to 4G or 5G devices urgently or be left with no internet. MSE explained: "If you have a phone or Sim that only supports 3G, you'll effectively no longer be able to use the internet once it's fully switched off by your provider – you'll still technically be able to connect to the internet, but you'll struggle to do even basic tasks. "You'll still be able to make calls and send text messages over 2G, though the quality of the call will likely be a lot worse than it was on the 3G network." Customers with 3G devices will be unable to use the internet once the network is switched off. (Image: Yui Mok/PA Wire) The 3G switch-off will only impact those customers with older devices and sim cards, ones that are unable to connect to the newer 4G or 5G networks. If you are unsure whether or not your device will lose mobile data access when Virgin Media O2's 3G network is switched off, don't worry, there is a way to check. Visit the Virgin Media O2 website and look at its list of devices that are not compatible with 4G and WiFi Calling. If your phone/sim is on that list, you will be impacted by the switch-off and will need to change devices before it happens. Devices on the list include: Apple iPhone iPhone 1 Generation iPhone 3G iPhone 3GS iPhone 4 iPhone 5S Samsung Samsung ZV60 Samsung Binou Samsung GT-C3592 Samsung BEAT S Samsung Galaxy Fame Samsung SLIDER Samsung Galaxy Ace 3 Sony Sony Ericsson WT13I Sony Ericsson W705 Sony Xperia Z2 Sony Xperia E LG LG Calisto LG Pop LG Prada LG New Chocolate LG G1600 Google Google Galaxy Nexus Google Nexus ONE Motorola Motorola MOTO E Motorola EM30 Motorola Motokey Social Motorola C118V RECOMMENDED READING: What happens when 3G is switched off? The devices affected and how to upgrade Virgin Media O2 issues warning as switch off could leave customers without internet O2 offering more than £1000 for old mobiles and other devices - how to claim Nearly 9 million PlayStation owners could be owed more than £500 - are you one? Nokia Nokia 220 Nokia 106.1 Nokia Lumia 925 Nokia 2330 Classic For the full list of devices affected or further information about Virgin Media O2's 3G network switch off, visit its website (a link to which can be found above).


Scottish Sun
12-06-2025
- Health
- Scottish Sun
How employers can help support Britain's ‘invisible army' of three million carers
Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) EACH week, around three million people clock off from their jobs and start a second, unpaid, role as a carer. This unsung and often invisible army of helpers keeps the nation functioning, providing vital support to elderly or disabled family members and friends. 3 Rumana Akthair is an IT security apprentice for Virgin Media O2 and a carer Credit: Supplied Estimates vary but between seven to nine per cent of the workforce also have caring responsibilities, with charity Employers For Carers saying that 59 per cent of these are women. Not-for-profit organisation Carers UK estimates that two-thirds of us will become a carer at some point in our lives, with up to 600 people a day quitting work to do this. However, juggling such responsibilities with work is a huge challenge. Studies show that 44 per cent of carers in employment have developed mental or physical health conditions, while a quarter have reduced their working hours in order to cope. It is Carers Week, with employers being urged to identify carers within their workforce and put support in place to retain them. Helen Walker, chief executive of Carers UK, said: 'It takes two years on average for someone to identify themselves as a carer. 'As a result, they often don't come forward for support in the workplace and can miss out on vital help. "This is why we encourage employers to raise awareness among managers and staff.' This year's Carers Week theme is Caring About Equality, highlighting that those looking after family members or friends face a greater risk of poverty, social isolation and poor mental and physical health. Helen added: 'One of the main drivers of poverty is the difficulty of combining paid work with unpaid care. 'We are urging more employers to go further in adopting more carer-friendly measures in the workplace and make a difference for those able to juggle work and care.' One of the main ways employers can support staff is with flexible working. Research from insurance agency the Phoenix Group found that two in five working carers would not have a job without flexible working. Alongside this, an increasing number of firms are offering paid carer's leave. While the Carer's Leave Act 2023 gives employees the right to five days of unpaid leave, Virgin Media O2 offers five paid days while the TSB gives 70 hours each year. Rumana Akthair is an IT security apprentice for Virgin Media O2 and a carer. She supports her dad who has mobility issues, a heart condition and diabetes, and also helps her mum, who is a carer herself and lives with arthritis. Rumana, 35, from London, said: 'Co-ordinating medication, attending appointments and managing day-to-day care requires flexibility, often during working hours. 'However, my employer is incredibly supportive, and with the flexibility afforded, the impact on my work is limited. 'We need broader recognition that caring comes in many forms and can include supporting friends, neighbours and extended family. 'The level of understanding and support has made a real difference, not just to my professional growth, but to my overall wellbeing.' Nisha Marwaha, a director at Virgin Media O2, said: 'Carers already have a lot on their plates and we want our people to be able to support friends and family without worrying about taking time off work or not getting paid. 'This support is vital to creating an environment where everyone can be their best at work and help their loved ones when they need them.' Find out more at HOW TO BE A CARE CONFIDENT EMPLOYER Encourage employees to identify themselves as carers. Include questions about caring in staff surveys or enable self-declaration through a self-service HR system or online form. lAsk carers about their support needs, including what type of help they would like in the workplace. lUse a clear definition of caring and carers – and include this in workplace policies to encourage take-up of support. Introduce a carer policy in your company or organisation, outlining in one place all the support available. Educate managers so they are equipped to identify and support carers in their team. Include caring in manager training and create a line-manager toolkit with guidance on what to do if an employee has caring responsibilities. JOBSPOT PARCEL delivery firm Evri is hiring for 5,000 new courier roles. Find out more at PATERNITY LEAVE IS A DAD JOKE PATERNITY leave in the UK is the worst in Europe, according to campaign group The Dad Shift. New fathers are entitled to a fortnight off at £187.18 a week, though many firms pay more. 3 Mike Shepard, management director, of the Britain's most family-friendly firm Mars UK Credit: Supplied Mars UK was recently recognised as our most family-friendly firm, offering dads 26 weeks off at 90 per cent of normal pay. Ahead of Father's Day, Mars revenue management director Mike Shepard, dad to Sterling, four, and Conrad, seven months, shares his advice for firms to get it right. EVOLVE WITH THE PARENTING JOURNEY: From navigating school commitments to becoming a grandparent, the parenting journey spans decades, so flexibility isn't a one-time fix, it's a continuous dialogue. It's one thing having an enhanced parental leave policy, but leaders' active encouragement is key to removing any stigma. CHAMPION MEANINGFUL LEAVE: Business leaders can lead where policy lags by introducing enhanced time off and normalising fathers to take it. REDEFINE THE RETURN-TO-WORK EXPERIENCE: Coming back from parental leave isn't about 'slotting back in'. It's an emotional, mental and logistical adjustment. Start conversations early about flexibility, priorities and working style, leading with what will best suit a family's new reality. MAXIMISE PERFORMANCE AND WELLBEING: It's hard to support what you don't know, so encourage open dialogue. Vital to the success of my own team's productivity is them feeling safe voicing what works for them, whether it's flexible hours, hybrid working or changes in responsibility. USE PEER GROUPS TO DRIVE CHANGE: Internal parenting networks are powerful tools. Foster these groups to build a community and spark ideas that can drive meaningful change from within. LOVE ISLE IS A TITLE MYSTERY LOVE ISLAND, hosted by Maya Jama, is back on our screens and it is not just the hot bods grabbing our attention – but also their day jobs, and what they mean. Online searches for 'marketing engineer', 'payroll specialist' and 'energy broker' jumped more than 5,000 per cent last week, according to data from jobs forum RateMyApprenticeship. 3 The careers of Love Island contestants are leading to new job searches Credit: Shutterstock Editorial Co-founder Oliver Sidwell says: 'Seeing someone on screen talk about a job you've never heard of sparks curiosity, and that's what we're seeing now. 'Roles like marketing engineer or energy broker are not on the radar for most school leavers, but should be. "These are well-paid, in-demand jobs and don't always require a university route.' JOBSPOT ASDA has more than 400 jobs available nationwide, including for section leaders, cleaners, pharmacy staff and customer delivery drivers. Search at IT'S BEST TO ASK … AND FAST JOB applicants should try to ask questions early in an interview to steer it in a direction that plays to their strengths. That is the advice from Dr George Sik, of psychometric testing firm Eras, as the number of job vacancies in the UK plunged to its lowest level in four years with just 781,000 up for grabs. As competition for positions intensifies, Dr Sik suggests good questions to put to your potential employer, which include, 'What are the most important goals for this role in the next six to 12 months?', 'What challenges or changes is the team currently navigating?' and, 'What makes someone exceptional in this role, as opposed to just good?' He adds: 'These questions show initiative and let you reframe the interview.' But leave it too long into the chat, and Dr Sik warns: 'By that point, it's too late to influence the direction of the conversation.' Unlock even more award-winning articles as The Sun launches brand new membership programme - Sun Club.