Latest news with #Uniphore
Yahoo
10-06-2025
- Business
- Yahoo
Uniphore Accelerates Expansion Across Europe
Business AI Suite Launch, Hearst UK, and Konecta Momentum Signal Strategic Growth PALO ALTO, Calif. & LONDON, June 10, 2025--(BUSINESS WIRE)--Uniphore, the Business AI Company, today announced a significant expansion across Europe, accelerating its commitment to the region through new customer adoption, partner momentum, product launches, and organizational investment. The announcement coincides with the release of the Uniphore Business AI Cloud, announced during the AI Leadership Summit held yesterday in London—an exclusive gathering of media, industry leaders, and Uniphore customers exploring the future of agentic AI in Europe. Attendees included executives from ResultsCX, Konecta, KPMG, and Rowan Curran, Principal Analyst at Forrester, who shared perspectives on how enterprises are scaling AI from isolated pilots to business-critical systems that drive measurable outcomes across customer experience, marketing, operations and more. A Platform Built for Europe's AI Mandate As enterprise adoption of AI accelerates across Europe, CIOs and Line of Business Leaders face growing pressure to deliver solutions that align with the EU's AI Act. Uniphore's Business AI Cloud delivers on these requirements through a sovereign, composable, and secure platform that allows enterprises to activate AI across voice, video, text, structured and unstructured data — without compromising privacy or control. With generative AI projected to grow at 55 percent annually in Europe and AI spending expected to exceed $133 billion in the region by 2028, European CIOs are under pressure to move beyond experimentation and deliver business-ready AI that is secure, compliant and operational at scale. Uniphore's Business AI Cloud is built to meet this demand, supporting the CIO mandate to operationalize AI across workflows while meeting strict data governance, privacy and ethical standards defined in the EU AI Act and other regulatory frameworks. Fall 2025: Uniphore Marketing AI CDP Launches in EMEA Uniphore will formally launch its Marketing AI CDP and Marketing Agents, part of the Business AI Suite, in the European market this fall. Built for enterprise marketers navigating complex privacy landscapes and fragmented customer data, the solution helps teams activate insights and deploy agentic marketing workflows — without requiring data movement or custom engineering. Among Uniphore's newest customers in the region is Hearst UK, a leading media organization embracing AI to drive marketing automation and personalized engagement. "We've been really pleased with the flexibility and composability of the Uniphore CDP," said Krishan Gandhi, Senior Director of Data Engineering & Analytics at Hearst UK. "As we continue to evolve our customer data strategy, we're excited to see how Uniphore's Marketing Agents and complete AI platform will help us better engage audiences, streamline workflows, and drive more impactful marketing outcomes." The Uniphore Business AI Suite includes Marketing AI, a CDP with pre-built agents purpose-built for enterprise marketers, including the Product Knowledge Agent (now generally available), which answers user questions in real time using indexed product documentation; the Platform Search Agent, launching in Summer 2025, which enables semantic search across audiences, attributes, and platform components; and the Audience Segmentation Agent, also arriving this summer, which allows marketers to build audience cohorts from plain-English prompts using both rule- and outcome-based logic. Together, these agents help enterprises accelerate first-party data activation while meeting GDPR compliance requirements out of the box. Momentum with Konecta Drives Scaled Transformation Uniphore also continues to deepen its relationship with global BPO leader Konecta, following the strategic partnership announced in late 2023. The companies are jointly scaling AI-led contact center transformation across Europe — automating quality monitoring, enabling real-time agent guidance and delivering measurable outcomes for telecom and financial services leaders. "With Uniphore, we're building an agentic AI factory, designed to rapidly create, deploy and orchestrate AI agents across our customer environments," said Oscar Vergé, chief AI deployment officer at Konecta. "The platform's agent builder, orchestration engine and support for both prebuilt and custom agents allow us to agentify critical workflows for each client, from customer service to back-office automation. This isn't just AI adoption — it's real transformation at enterprise scale." Konecta leaders joined Uniphore onstage at the AI Leadership Summit in London to discuss deployment momentum and share learnings on production-grade enterprise AI. Growing the Team and Leadership Across EMEA Uniphore has significantly grown its presence in the region, expanding its team across sales, engineering, and customer success. The company now operates from a dedicated London office as well as an office in Valencia, Spain and is actively engaged in deployments across key markets throughout EMEA. To support this growth, Jeremy Keefe has joined as Vice President of Sales, EMEA, bringing decades of enterprise software leadership to Uniphore's regional go-to-market strategy. About Uniphore Uniphore is the Business AI company. Our sovereign, composable, and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 1,500 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Learn more about Uniphore's Business AI Cloud and enterprise AI solutions at For insights, updates and thought leadership, explore our blog or follow us on LinkedIn. View source version on Contacts Media Contact: Tim HarrisDirector, Public
National Post
10-06-2025
- Business
- National Post
Uniphore Accelerates Expansion Across Europe
Article content PALO ALTO, Calif. & LONDON — Uniphore, the Business AI Company, today announced a significant expansion across Europe, accelerating its commitment to the region through new customer adoption, partner momentum, product launches, and organizational investment. Article content The announcement coincides with the release of the Uniphore Business AI Cloud, announced during the AI Leadership Summit held yesterday in London—an exclusive gathering of media, industry leaders, and Uniphore customers exploring the future of agentic AI in Europe. Attendees included executives from ResultsCX, Konecta, KPMG, and Rowan Curran, Principal Analyst at Forrester, who shared perspectives on how enterprises are scaling AI from isolated pilots to business-critical systems that drive measurable outcomes across customer experience, marketing, operations and more. Article content A Platform Built for Europe's AI Mandate Article content As enterprise adoption of AI accelerates across Europe, CIOs and Line of Business Leaders face growing pressure to deliver solutions that align with the EU's AI Act. Uniphore's Business AI Cloud delivers on these requirements through a sovereign, composable, and secure platform that allows enterprises to activate AI across voice, video, text, structured and unstructured data — without compromising privacy or control. Article content With generative AI projected to grow at 55 percent annually in Europe and AI spending expected to exceed $133 billion in the region by 2028, European CIOs are under pressure to move beyond experimentation and deliver business-ready AI that is secure, compliant and operational at scale. Uniphore's Business AI Cloud is built to meet this demand, supporting the CIO mandate to operationalize AI across workflows while meeting strict data governance, privacy and ethical standards defined in the EU AI Act and other regulatory frameworks. Article content Fall 2025: Uniphore Marketing AI CDP Launches in EMEA Article content Uniphore will formally launch its Marketing AI CDP and Marketing Agents, part of the Business AI Suite, in the European market this fall. Built for enterprise marketers navigating complex privacy landscapes and fragmented customer data, the solution helps teams activate insights and deploy agentic marketing workflows — without requiring data movement or custom engineering. Article content Among Uniphore's newest customers in the region is Hearst UK, a leading media organization embracing AI to drive marketing automation and personalized engagement. Article content 'We've been really pleased with the flexibility and composability of the Uniphore CDP,' said Krishan Gandhi, Senior Director of Data Engineering & Analytics at Hearst UK. 'As we continue to evolve our customer data strategy, we're excited to see how Uniphore's Marketing Agents and complete AI platform will help us better engage audiences, streamline workflows, and drive more impactful marketing outcomes.' Article content The Uniphore Business AI Suite includes Marketing AI, a CDP with pre-built agents purpose-built for enterprise marketers, including the Product Knowledge Agent (now generally available), which answers user questions in real time using indexed product documentation; the Platform Search Agent, launching in Summer 2025, which enables semantic search across audiences, attributes, and platform components; and the Audience Segmentation Agent, also arriving this summer, which allows marketers to build audience cohorts from plain-English prompts using both rule- and outcome-based logic. Together, these agents help enterprises accelerate first-party data activation while meeting GDPR compliance requirements out of the box. Article content Momentum with Konecta Drives Scaled Transformation Article content Uniphore also continues to deepen its relationship with global BPO leader Konecta, following the strategic partnership announced in late 2023. The companies are jointly scaling AI-led contact center transformation across Europe — automating quality monitoring, enabling real-time agent guidance and delivering measurable outcomes for telecom and financial services leaders. Article content 'With Uniphore, we're building an agentic AI factory, designed to rapidly create, deploy and orchestrate AI agents across our customer environments,' said Oscar Vergé, chief AI deployment officer at Konecta. 'The platform's agent builder, orchestration engine and support for both prebuilt and custom agents allow us to agentify critical workflows for each client, from customer service to back-office automation. This isn't just AI adoption — it's real transformation at enterprise scale.' Article content Konecta leaders joined Uniphore onstage at the AI Leadership Summit in London to discuss deployment momentum and share learnings on production-grade enterprise AI. Article content Growing the Team and Leadership Across EMEA Article content Uniphore has significantly grown its presence in the region, expanding its team across sales, engineering, and customer success. The company now operates from a dedicated London office as well as an office in Valencia, Spain and is actively engaged in deployments across key markets throughout EMEA. Article content To support this growth, Jeremy Keefe has joined as Vice President of Sales, EMEA, bringing decades of enterprise software leadership to Uniphore's regional go-to-market strategy. Article content About Uniphore Article content Uniphore is the Business AI company. Our sovereign, composable, and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 1,500 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Article content Article content Article content Article content Contacts Article content Media Contact: Article content Article content Article content Article content
Yahoo
10-06-2025
- Business
- Yahoo
Uniphore Accelerates Expansion Across Europe
Business AI Suite Launch, Hearst UK, and Konecta Momentum Signal Strategic Growth PALO ALTO, Calif. & LONDON, June 10, 2025--(BUSINESS WIRE)--Uniphore, the Business AI Company, today announced a significant expansion across Europe, accelerating its commitment to the region through new customer adoption, partner momentum, product launches, and organizational investment. The announcement coincides with the release of the Uniphore Business AI Cloud, announced during the AI Leadership Summit held yesterday in London—an exclusive gathering of media, industry leaders, and Uniphore customers exploring the future of agentic AI in Europe. Attendees included executives from ResultsCX, Konecta, KPMG, and Rowan Curran, Principal Analyst at Forrester, who shared perspectives on how enterprises are scaling AI from isolated pilots to business-critical systems that drive measurable outcomes across customer experience, marketing, operations and more. A Platform Built for Europe's AI Mandate As enterprise adoption of AI accelerates across Europe, CIOs and Line of Business Leaders face growing pressure to deliver solutions that align with the EU's AI Act. Uniphore's Business AI Cloud delivers on these requirements through a sovereign, composable, and secure platform that allows enterprises to activate AI across voice, video, text, structured and unstructured data — without compromising privacy or control. With generative AI projected to grow at 55 percent annually in Europe and AI spending expected to exceed $133 billion in the region by 2028, European CIOs are under pressure to move beyond experimentation and deliver business-ready AI that is secure, compliant and operational at scale. Uniphore's Business AI Cloud is built to meet this demand, supporting the CIO mandate to operationalize AI across workflows while meeting strict data governance, privacy and ethical standards defined in the EU AI Act and other regulatory frameworks. Fall 2025: Uniphore Marketing AI CDP Launches in EMEA Uniphore will formally launch its Marketing AI CDP and Marketing Agents, part of the Business AI Suite, in the European market this fall. Built for enterprise marketers navigating complex privacy landscapes and fragmented customer data, the solution helps teams activate insights and deploy agentic marketing workflows — without requiring data movement or custom engineering. Among Uniphore's newest customers in the region is Hearst UK, a leading media organization embracing AI to drive marketing automation and personalized engagement. "We've been really pleased with the flexibility and composability of the Uniphore CDP," said Krishan Gandhi, Senior Director of Data Engineering & Analytics at Hearst UK. "As we continue to evolve our customer data strategy, we're excited to see how Uniphore's Marketing Agents and complete AI platform will help us better engage audiences, streamline workflows, and drive more impactful marketing outcomes." The Uniphore Business AI Suite includes Marketing AI, a CDP with pre-built agents purpose-built for enterprise marketers, including the Product Knowledge Agent (now generally available), which answers user questions in real time using indexed product documentation; the Platform Search Agent, launching in Summer 2025, which enables semantic search across audiences, attributes, and platform components; and the Audience Segmentation Agent, also arriving this summer, which allows marketers to build audience cohorts from plain-English prompts using both rule- and outcome-based logic. Together, these agents help enterprises accelerate first-party data activation while meeting GDPR compliance requirements out of the box. Momentum with Konecta Drives Scaled Transformation Uniphore also continues to deepen its relationship with global BPO leader Konecta, following the strategic partnership announced in late 2023. The companies are jointly scaling AI-led contact center transformation across Europe — automating quality monitoring, enabling real-time agent guidance and delivering measurable outcomes for telecom and financial services leaders. "With Uniphore, we're building an agentic AI factory, designed to rapidly create, deploy and orchestrate AI agents across our customer environments," said Oscar Vergé, chief AI deployment officer at Konecta. "The platform's agent builder, orchestration engine and support for both prebuilt and custom agents allow us to agentify critical workflows for each client, from customer service to back-office automation. This isn't just AI adoption — it's real transformation at enterprise scale." Konecta leaders joined Uniphore onstage at the AI Leadership Summit in London to discuss deployment momentum and share learnings on production-grade enterprise AI. Growing the Team and Leadership Across EMEA Uniphore has significantly grown its presence in the region, expanding its team across sales, engineering, and customer success. The company now operates from a dedicated London office as well as an office in Valencia, Spain and is actively engaged in deployments across key markets throughout EMEA. To support this growth, Jeremy Keefe has joined as Vice President of Sales, EMEA, bringing decades of enterprise software leadership to Uniphore's regional go-to-market strategy. About Uniphore Uniphore is the Business AI company. Our sovereign, composable, and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 1,500 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Learn more about Uniphore's Business AI Cloud and enterprise AI solutions at For insights, updates and thought leadership, explore our blog or follow us on LinkedIn. View source version on Contacts Media Contact: Tim HarrisDirector, Public Sign in to access your portfolio
Business Wire
10-06-2025
- Business
- Business Wire
Uniphore Accelerates Expansion Across Europe
PALO ALTO, Calif. & LONDON--(BUSINESS WIRE)-- Uniphore, the Business AI Company, today announced a significant expansion across Europe, accelerating its commitment to the region through new customer adoption, partner momentum, product launches, and organizational investment. 'As we continue to evolve our customer data strategy, we're excited to see how Uniphore's Marketing Agents and complete AI platform will help us better engage audiences, streamline workflows, and drive more impactful marketing outcomes.' The announcement coincides with the release of the Uniphore Business AI Cloud, announced during the AI Leadership Summit held yesterday in London—an exclusive gathering of media, industry leaders, and Uniphore customers exploring the future of agentic AI in Europe. Attendees included executives from ResultsCX, Konecta, KPMG, and Rowan Curran, Principal Analyst at Forrester, who shared perspectives on how enterprises are scaling AI from isolated pilots to business-critical systems that drive measurable outcomes across customer experience, marketing, operations and more. A Platform Built for Europe's AI Mandate As enterprise adoption of AI accelerates across Europe, CIOs and Line of Business Leaders face growing pressure to deliver solutions that align with the EU's AI Act. Uniphore's Business AI Cloud delivers on these requirements through a sovereign, composable, and secure platform that allows enterprises to activate AI across voice, video, text, structured and unstructured data — without compromising privacy or control. With generative AI projected to grow at 55 percent annually in Europe and AI spending expected to exceed $133 billion in the region by 2028, European CIOs are under pressure to move beyond experimentation and deliver business-ready AI that is secure, compliant and operational at scale. Uniphore's Business AI Cloud is built to meet this demand, supporting the CIO mandate to operationalize AI across workflows while meeting strict data governance, privacy and ethical standards defined in the EU AI Act and other regulatory frameworks. Fall 2025: Uniphore Marketing AI CDP Launches in EMEA Uniphore will formally launch its Marketing AI CDP and Marketing Agents, part of the Business AI Suite, in the European market this fall. Built for enterprise marketers navigating complex privacy landscapes and fragmented customer data, the solution helps teams activate insights and deploy agentic marketing workflows — without requiring data movement or custom engineering. Among Uniphore's newest customers in the region is Hearst UK, a leading media organization embracing AI to drive marketing automation and personalized engagement. 'We've been really pleased with the flexibility and composability of the Uniphore CDP,' said Krishan Gandhi, Senior Director of Data Engineering & Analytics at Hearst UK. 'As we continue to evolve our customer data strategy, we're excited to see how Uniphore's Marketing Agents and complete AI platform will help us better engage audiences, streamline workflows, and drive more impactful marketing outcomes.' The Uniphore Business AI Suite includes Marketing AI, a CDP with pre-built agents purpose-built for enterprise marketers, including the Product Knowledge Agent (now generally available), which answers user questions in real time using indexed product documentation; the Platform Search Agent, launching in Summer 2025, which enables semantic search across audiences, attributes, and platform components; and the Audience Segmentation Agent, also arriving this summer, which allows marketers to build audience cohorts from plain-English prompts using both rule- and outcome-based logic. Together, these agents help enterprises accelerate first-party data activation while meeting GDPR compliance requirements out of the box. Momentum with Konecta Drives Scaled Transformation Uniphore also continues to deepen its relationship with global BPO leader Konecta, following the strategic partnership announced in late 2023. The companies are jointly scaling AI-led contact center transformation across Europe — automating quality monitoring, enabling real-time agent guidance and delivering measurable outcomes for telecom and financial services leaders. 'With Uniphore, we're building an agentic AI factory, designed to rapidly create, deploy and orchestrate AI agents across our customer environments,' said Oscar Vergé, chief AI deployment officer at Konecta. 'The platform's agent builder, orchestration engine and support for both prebuilt and custom agents allow us to agentify critical workflows for each client, from customer service to back-office automation. This isn't just AI adoption — it's real transformation at enterprise scale.' Konecta leaders joined Uniphore onstage at the AI Leadership Summit in London to discuss deployment momentum and share learnings on production-grade enterprise AI. Growing the Team and Leadership Across EMEA Uniphore has significantly grown its presence in the region, expanding its team across sales, engineering, and customer success. The company now operates from a dedicated London office as well as an office in Valencia, Spain and is actively engaged in deployments across key markets throughout EMEA. To support this growth, Jeremy Keefe has joined as Vice President of Sales, EMEA, bringing decades of enterprise software leadership to Uniphore's regional go-to-market strategy. About Uniphore Uniphore is the Business AI company. Our sovereign, composable, and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 1,500 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Learn more about Uniphore's Business AI Cloud and enterprise AI solutions at For insights, updates and thought leadership, explore our blog or follow us on LinkedIn.
Business Upturn
10-06-2025
- Business
- Business Upturn
Uniphore Launches Business AI Cloud: A Sovereign, Composable & Secure AI Platform to Power the Agentic Enterprise
By Business Wire India Published on June 10, 2025, 11:38 IST London, United Kingdom & Palo Alto, Calif., United States: Uniphore , the Business AI company, today launched the Uniphore Business AI Cloud: a sovereign, composable, and secure platform that bridges the 'AI divide' between IT and business users by combining the simplicity of consumer AI with enterprise-grade security and scalability. While AI technologies rapidly reshape the enterprise, there has been little focus on deploying AI in a way that empowers CIOs to scale it securely across the organization while enabling business users to intuitively access AI with the full power of enterprise data, integrations, and context. IT and business must be united through a single AI platform to fulfill AI's promise as a transformative force for business. Introducing the Business AI Cloud Uniphore's Business AI Cloud powers the agentic enterprise with a full-stack AI platform spanning data, knowledge, models, and agents. It empowers business users to deploy AI agents and tap into enterprise knowledge instantly, while giving CIOs the foundation to deliver secure, embedded AI applications trained on enterprise data. Data Layer: A zero-copy, composable data fabric that connects to any platform, application, or cloud – querying and preparing data where it lives to eliminate migrations and accelerate AI adoption. A zero-copy, composable data fabric that connects to any platform, application, or cloud – querying and preparing data where it lives to eliminate migrations and accelerate AI adoption. Knowledge Layer: Structures and contextualizes enterprise data into AI-ready knowledge retrieval, enabling proprietary SLM fine-tuning. Perpetual fine-tuning, and unlocking deep, explainable insights across domains. Structures and contextualizes enterprise data into AI-ready knowledge retrieval, enabling proprietary SLM fine-tuning. Perpetual fine-tuning, and unlocking deep, explainable insights across domains. Model Layer: Open and interoperable with both closed- and open-source LLMs, allowing enterprises to apply guardrails and governance to models, as well as orchestrate and swap models without rework as technologies evolve. Open and interoperable with both closed- and open-source LLMs, allowing enterprises to apply guardrails and governance to models, as well as orchestrate and swap models without rework as technologies evolve. Agentic Layer: Offers pre-built enterprise-grade agents and a natural language agent builder, plus Business Process Model and Notation (BPMN) based orchestration for deploying AI into real workflows across sales, marketing, service, HR, and more. Breaking Through the Barriers to Enterprise AI Despite a slate of AI platforms and applications, AI adoption in business still faces significant friction. The Business AI Cloud was purpose-built to address the four biggest blockers to enterprise AI adoption: The Data Layer Bottleneck: Finding data that is disorganized and transforming and preparing data for use by AI is still heavily manual, time-consuming, and fragmented, slowing down deployment and making AI harder to scale. Finding data that is disorganized and transforming and preparing data for use by AI is still heavily manual, time-consuming, and fragmented, slowing down deployment and making AI harder to scale. Data Sovereignty: Global enterprises need a singular architecture across cloud, multi-cloud, or on-premises. Global enterprises need a singular architecture across cloud, multi-cloud, or on-premises. Disconnected AI Ownership Between IT and Business: IT typically owns AI infrastructure and strategy, but AI experience needs to sit with business. Current AI platforms don't allow rapid adoption by business users. IT typically owns AI infrastructure and strategy, but AI experience needs to sit with business. Current AI platforms don't allow rapid adoption by business users. Rip-and-Replace Requirements: Most AI platforms lack compatibility with the existing enterprise technology stack and require significant changes to deploy. 'Most AI solutions today were built for consumers or researchers, not for enterprises,' said Umesh Sachdev, CEO and Co-founder of Uniphore. 'Uniphore Business AI Cloud changes that. We've brought together four critical layers of the AI stack: data, knowledge, models, and agents. CIOs can now deploy AI securely at scale, retaining ownership of AI governance, while enabling business users to drive the experience and the value.' The Uniphore Business AI Cloud – Sovereign, Composable and Secure As a sovereign, composable and secure AI platform for the enterprise, Uniphore gives CIOs and Business leaders three critical capabilities for rapid AI deployment and adoption. Sovereign : Uniphore supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps. Our platform allows enterprises to retain control over their data, models, and AI workflows. Through a unique zero-copy architecture, Uniphore ensures data remains in place, meeting privacy, regulatory, and governance requirements. : Uniphore supports cloud, multi-cloud, and on-premises deployments of enterprise AI agents and apps. Our platform allows enterprises to retain control over their data, models, and AI workflows. Through a unique zero-copy architecture, Uniphore ensures data remains in place, meeting privacy, regulatory, and governance requirements. Composable : Uniphore integrates with existing enterprise technology and data stacks and connects to any AI data source, model, or application. This flexibility enables deployment without lock-in to a specific vendor, model, or architecture. : Uniphore integrates with existing enterprise technology and data stacks and connects to any AI data source, model, or application. This flexibility enables deployment without lock-in to a specific vendor, model, or architecture. Secure: Uniphore embeds AI-specific protections, including guardrails to control model behavior, observability, granular governance, adversarial prompt defense, and ongoing red-teaming to ensure system resilience and compliance. Business AI, Simplified. Uniphore bridges the gap between consumer and enterprise AI, delivering the simplicity, personalization, and ease of use that business users expect, with the enterprise-grade security, governance, and scalability that IT demands. Unlike consumer tools that lack enterprise context and control, or technical AI frameworks designed only for developers, Uniphore's Business AI Cloud empowers both CIOs and business users by unifying agents, models, knowledge, and data into a single, composable platform. This balance of usability and rigor unlocks the true promise of AI, not just as a technological upgrade, but as a transformative force for business. Trusted by Global Enterprises Uniphore is deployed across thousands of end-customer environments spanning all major industries. Leading global professional services firms are also using the Business AI Cloud to build custom models, deploy agents, automate enterprise workflows, and deliver AI-enhanced customer and employee experiences at scale. 'With Uniphore, we're building an agentic AI factory, designed to rapidly create, deploy and orchestrate AI agents across our customer environments,' said Oscar Vergé, chief AI deployment officer at Konecta. 'The platform's agent builder, orchestration engine and support for both prebuilt and custom agents allow us to agentify critical workflows for each client, from customer service to back-office automation. This isn't just AI adoption — it's real transformation at enterprise scale.' 'For us, it wasn't about adding AI for the sake of it,' said Rajesh Subramaniam, CEO of ResultsCX. 'It was about moving beyond fragmented point solutions to a unified platform that supports domain-specific language models and orchestrates both custom and prebuilt AI agents. These agents, part of Uniphore's agentic layer, are helping us reimagine customer journeys with more intelligence, speed and business impact.' 'Uniphore's agentic suite of applications stand out not only for their enterprise-grade applicability but for how effectively they can enable a transition to Agentic-based workflows,' said Luis Alonso, Head of Customer Data Strategy & Engineering – Global Marketing Data Sciences at HP. 'We've seen firsthand how their Marketing AI CDP drives our business forward by giving self-serve access to data for our marketing teams.' Uniphore's Business AI Cloud will be generally available starting in July. For more information, visit Unlocking Business AI at the AI Leadership Summit in London Uniphore will spotlight the Business AI Cloud at its exclusive AI Leadership Summit in London on June 9 at 4 p.m. BST (8 a.m. PST, 11 a.m. EST) This closed-door event, available via live stream , offers a rare opportunity to learn directly from executives and industry leaders about operationalizing the next generation of enterprise AI—including agentic systems that reason, act, and deliver outcomes. What to expect: Hear how executives from Konecta, KPMG, and ResultsCX are scaling AI in real-world deployments. Get insights from Forrester AI Analyst Rowan Curran on the rise of agentic systems and business-ready AI. Be the first to hear a major announcement from Uniphore CEO Umesh Sachdev that will shape the next chapter of enterprise AI. Experience live demos displaying the latest innovations in agentic and composable AI. Event Registration URL: About Uniphore Uniphore is the Business AI company. Our sovereign, composable, and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter, and reduce costs. Trusted by more than 1,500 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business. Learn more about Uniphore's Business AI Cloud and enterprise AI solutions at . For insights, updates, and thought leadership, explore our blog or follow us on LinkedIn . View source version on Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same. Business Wire India, established in 2002, India's premier media distribution company ensures guaranteed media coverage through its network of 30+ cities and top news agencies.
