Latest news with #Sprinklr
Forbes
a day ago
- Business
- Forbes
The 2025 Forbes World's Most Influential CMOs List: By The Numbers
Parsing the numbers While the Forbes World's Most Influential CMOs list itself analyzed 10 billion individual data points to get to the 50 chief marketers recognized on it, this look inside the numbers will consider some 9,999,999,900 fewer, give or take. Those looking for statistical relevance in a universe of only 50 will be disappointed; we nonetheless think there are some worthwhile insights and facts—perhaps factoids—to be gleaned from a deeper look into the 2025 Forbes World's Most Influential CMOs list. Our analysis, such as it is, considers the numbers and what's behind them in two buckets: 1. The CMOs 2. The companies they steward Of the 50 CMOs recognized on this year's lists: Geographically, the 50 companies represented on the World's Most Influential CMOs list are headquartered in 12 different countries around the world. Geographically speaking, the 2025 list looks much like those of recent years. The vast majority of these multi-national enterprises are U.S. based, with the U.K. again representing that country with the second most HQs. Corporate headquarter geography breaks out as: Lastly, for those interested in a more comprehensive look at the methodology behind this year's Forbes World's Most Influential CMOs list, see Sprinklr's supplemental report here.
Business Wire
2 days ago
- Business
- Business Wire
Sprinklr Wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
NEW YORK--(BUSINESS WIRE)-- Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, was recognized as the Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards. 'It's always amazing to see the kind of dedication and creativity both companies and the people behind them are bringing to customer experience,' said Mario Matulich, President of Customer Management Practice. 'This year's winners have gone above and beyond, and they deserve every bit of recognition. They're not just doing their jobs, they are setting the standard for what great service really looks like.' Sprinklr Service delivers end-to-end, AI-powered customer support across 30+ digital, social, and voice channels. It stood out as the leading product in the Could-Based CX Solution of the Year category, earning top recognition for exceeding the following criteria: Innovation in cloud-based customer experience technology Measurable impact on customer satisfaction and loyalty Operational efficiency and agent empowerment Strategic use of AI, analytics, and automation to personalize and optimize interactions Scalability and adaptability across industries and customer touchpoints 'Being named the Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards validates our disruptive, digital-first approach to customer service, with enterprise-scale voice support, and the right collaboration between AI and human agents,' said Rory Read, President and CEO of Sprinklr. 'This award reflects our team's dedication to empowering enterprises to deliver extraordinary experiences on the channels their customers prefer; and we are grateful to CCW for the recognition.' The winners were announced on June 10 at the CCW Excellence Awards Gala as part of Customer Contact Week (CCW) Las Vegas, the leading event series committed to catering to professionals within the customer contact industry. For over 25 years, the global flagship event has brought together industry leaders, innovators, and professionals to explore the latest trends, technologies, and strategies shaping the future of customer contact. To learn more about Sprinklr Service, visit About Customer Contact Week Customer Contact Week (CCW) is the premier event series in the customer care industry, attracting thousands of attendees worldwide. Founded in 1999 as Call Center Week, CCW has become a hub for customer experience (CX) and contact center leaders. With a well-rounded program of conferences and expos, attendees participate in four days of learning, networking, and innovation. CCW brings together over 5,000 attendees, over 200 expert speakers, and over 200 solution providers. The event provides a unique opportunity for attendees to learn from the best in the industry, network with peers, and gain insights into the latest trends and technologies. CCW is presented by the Customer Management Practice (CMP), a leading market intelligence firm for the customer management industry, providing comprehensive research, marketing, and business development for organizations dedicated to serving the customer management sector. For more information, visit, About Sprinklr Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,900 valuable enterprises — global brands like Microsoft, P&G, Samsung and 60% of the Fortune 100. Sprinklr is redefining the world's ability to make every customer experience extraordinary.
Yahoo
4 days ago
- Business
- Yahoo
Sprinklr Chooses Rocketlane to Power Global Services Delivery
SAN JOSE, Calif., June 16, 2025 /PRNewswire/ -- Rocketlane, the leading platform for professional services automation, today announced that it has added Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, to its customer base. The selection follows a rigorous evaluation process led by Sprinklr's services leadership. "We were on the lookout for an enterprise-grade PSA, and Rocketlane was the only tool with the maturity and depth we needed," said Tony Lee, Senior Director, Global Services Operations at Sprinklr. "Its unique customer portal will help us improve services delivery and customer satisfaction. We are thrilled to partner together." This latest win strengthens Rocketlane's position as the go-to platform for leading CX and AI companies, that are also re-imagining their post-sales journeys with AI. From conversational AI pioneers like Uniphore, and Moveworks to customer experience leaders like Sprinklr, industry innovators are choosing Rocketlane to power service delivery and elevate customer experiences. "Deploying AI at the enterprise level presents its own set of complexities, especially around customer accountability, collaboration, acceptance testing, and iterating on enhancements," said Srikrishnan Ganesan, CEO and Co-founder of Rocketlane. "Rocketlane has become the preferred platform for AI-first enterprises because we've built an all-in-one solution that's purposefully designed to meet these unique demands and accelerate successful delivery." With enterprise-ready capabilities across project delivery, resource planning, time tracking, and collaboration all in one tool, Rocketlane is redefining how services teams operate in a world shaped by speed, scale, and AI. About Rocketlane Rocketlane is a purpose-built PSA and client onboarding platform that helps businesses deliver predictable outcomes, accelerate time-to-value, and improve team utilization and project profitability. The platform reimagines service deliveries for teams by replacing legacy PSA and generic project tools with an all-in-one and modern client-centric platform. Rocketlane offers a unique, unified workspace that improves communication, collaboration, and project visibility for businesses and their clients. It equips teams with trends and benchmarks across projects, which in turn helps them develop and optimize playbooks and processes. To learn more about Rocketlane, visit ContactVarun Singh+91-8369283466396625@ View original content: SOURCE Rocketlane Corp. Sign in to access your portfolio
Yahoo
07-06-2025
- Business
- Yahoo
Morgan Stanley Raises Sprinklr (CXM) PT to $10, Maintains Equal Weight Rating
On Thursday, Morgan Stanley analyst Elizabeth Porter raised the price target on Sprinklr Inc. (NYSE:CXM) to $10 from $8, while maintaining an Equal Weight rating on the shares. Porter noted that Sprinklr's Q1 2025 report showed progress in the company's transformation, with operational improvements and a stable near-term outlook. A software engineer working on a monitor in a modern office. Morgan Stanley is encouraged by the early stages of what is expected to be an approximately 18-month transformation and believes the shares appropriately reflect a turnaround story. The company's total revenue reached $205.5 million in Q1, which was up 5% year-over-year, and subscription revenue at $184.1 million, which was up 4%. Professional services revenue in particular was $21.4 million. The subscription and revenue-based net dollar expansion rate was 102%, and the company had 146 customers with $1 million or more in subscription revenue, which is up 6%. However, Sprinklr is facing longer sales cycles and increased scrutiny of enterprise spending due to macroeconomic uncertainty. The company is also contending with customer churn and downsell activity, which are impacting its net dollar expansion rate. The company anticipates a negative impact of $10 million on non-GAAP operating expenses due to foreign exchange rate volatility. Sprinklr Inc. (NYSE:CXM) provides global enterprise cloud software products. While we acknowledge the potential of CXM as an investment, our conviction lies in the belief that some AI stocks hold greater promise for delivering higher returns and have limited downside risk. If you are looking for an extremely cheap AI stock that is also a major beneficiary of Trump tariffs and onshoring, see our free report on the best short-term AI stock. READ NEXT: and . Disclosure: None. This article is originally published at Insider Monkey. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
06-06-2025
- Business
- Yahoo
Sprinklr (CXM) Reports Q1 Earnings: What Key Metrics Have to Say
Sprinklr (CXM) reported $205.5 million in revenue for the quarter ended April 2025, representing a year-over-year increase of 4.9%. EPS of $0.12 for the same period compares to $0.09 a year ago. The reported revenue compares to the Zacks Consensus Estimate of $201.89 million, representing a surprise of +1.79%. The company delivered an EPS surprise of +20.00%, with the consensus EPS estimate being $0.10. While investors scrutinize revenue and earnings changes year-over-year and how they compare with Wall Street expectations to determine their next move, some key metrics always offer a more accurate picture of a company's financial health. As these metrics influence top- and bottom-line performance, comparing them to the year-ago numbers and what analysts estimated helps investors project a stock's price performance more accurately. Here is how Sprinklr performed in the just reported quarter in terms of the metrics most widely monitored and projected by Wall Street analysts: Gross Margin - Subscription: 77% versus the five-analyst average estimate of 76.4%. Gross Margin - Professional services: 4% versus the two-analyst average estimate of -1%. Revenue- Subscription: $184.13 million versus $182.39 million estimated by five analysts on average. Compared to the year-ago quarter, this number represents a +3.8% change. Revenue- Professional services: $21.37 million compared to the $19.49 million average estimate based on five analysts. The reported number represents a change of +14.9% year over year. View all Key Company Metrics for Sprinklr here>>>Shares of Sprinklr have returned +17.1% over the past month versus the Zacks S&P 500 composite's +5.2% change. The stock currently has a Zacks Rank #3 (Hold), indicating that it could perform in line with the broader market in the near term. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Sprinklr, Inc. (CXM) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Sign in to access your portfolio
