Latest news with #SimonFrancis


Glasgow Times
a day ago
- Business
- Glasgow Times
RTS energy meter switch off to be delayed, says Government
The move, which campaign group the End Fuel Poverty Coalition said was 'doomed for failure', was due to take place on June 30. In its place, the Department for Energy Security and Net Zero (DESNZ) said there will be a 'managed and more controlled start' to the RTS phaseout. As a result, they said, those with an affected meter will not face any unexpected disruption to their heating or hot water at the end of the month. What are RTS meters? The RTS system, used by older electricity meters to control heating and hot water, uses a longwave radio frequency to switch between peak and off-peak rates. The technology is becoming obsolete and energy companies had a deadline to change their customers' meters by June 30. However, firms have admitted that current rates of replacement meant it was likely that thousands of RTS meters would not have been upgraded before the technology is switched off. Energy UK, which represents firms, said 392,000 households still had the meters as of mid April. Industry regulator Ofgem has said the risks associated with not having a functioning meter include heating and hot water left continually on or off, electric storage heaters charging at the wrong time of day, possibly leading to higher bills, and the supplier being unable to confirm electricity usage during peak or off-peak times. Recommended reading: In a written statement on Wednesday, energy minister Miatta Fahnbulleh said the pace of RTS replacements by industry had been 'too slow', leaving 314,935 RTS meters still in homes as of May 30. She said: 'My department has worked to ensure industry will pursue a more controlled approach to the phaseout, beginning with a very small number of homes and businesses in carefully targeted local areas. During this process, Government and Ofgem will closely monitor supplier readiness to ensure the process is smooth and vulnerable consumers are identified and protected. 'These steps will help ensure suppliers are ready to respond quickly in case of any issues and that working families and the elderly are protected throughout the phaseout process. 'The Government is working closely with industry and Ofgem to ensure this next period is planned effectively and consumers, particularly those who are vulnerable, are protected.' She added: 'Suppliers will continue contacting consumers to book replacement appointments and consumers are urged to respond as soon as possible. 'In most cases, this will involve replacing the RTS meter with a smart meter, which can work in the same way as RTS meters, with automatic peak and off-peak rates, and the ability to turn heating and hot water systems on and off, ensuring minimal disruption to households. 'In advance of any phaseout activity in their area, households and businesses will be contacted by their energy supplier to inform them well ahead of time, if their meters will be affected.' Simon Francis, co-ordinator of the End Fuel Poverty Coalition, which wrote to Ofgem and the Government to raise concerns about the pace and communication of the meter replacement effort, said: 'The RTS switch-off process was doomed to failure after it became clear that the deadline was simply unachievable. 'Ministers are right to be getting a grip on the situation and holding Ofgem and the energy industry to account. 'We now need to see a plan published that sets out how the gradual switch-off will take place, including which regions will be affected and when. 'Crucially, we also need firm and binding reassurances that no customers will be left without heating or hot water, and that no household will face higher bills as a result of the changes.'


The Herald Scotland
a day ago
- Business
- The Herald Scotland
RTS energy meter switch off to be delayed, says Government
In its place, the Department for Energy Security and Net Zero (DESNZ) said there will be a 'managed and more controlled start' to the RTS phaseout. As a result, they said, those with an affected meter will not face any unexpected disruption to their heating or hot water at the end of the month. What are RTS meters? The RTS system, used by older electricity meters to control heating and hot water, uses a longwave radio frequency to switch between peak and off-peak rates. The technology is becoming obsolete and energy companies had a deadline to change their customers' meters by June 30. However, firms have admitted that current rates of replacement meant it was likely that thousands of RTS meters would not have been upgraded before the technology is switched off. Energy UK, which represents firms, said 392,000 households still had the meters as of mid April. Industry regulator Ofgem has said the risks associated with not having a functioning meter include heating and hot water left continually on or off, electric storage heaters charging at the wrong time of day, possibly leading to higher bills, and the supplier being unable to confirm electricity usage during peak or off-peak times. Recommended reading: In a written statement on Wednesday, energy minister Miatta Fahnbulleh said the pace of RTS replacements by industry had been 'too slow', leaving 314,935 RTS meters still in homes as of May 30. She said: 'My department has worked to ensure industry will pursue a more controlled approach to the phaseout, beginning with a very small number of homes and businesses in carefully targeted local areas. During this process, Government and Ofgem will closely monitor supplier readiness to ensure the process is smooth and vulnerable consumers are identified and protected. 'These steps will help ensure suppliers are ready to respond quickly in case of any issues and that working families and the elderly are protected throughout the phaseout process. 'The Government is working closely with industry and Ofgem to ensure this next period is planned effectively and consumers, particularly those who are vulnerable, are protected.' She added: 'Suppliers will continue contacting consumers to book replacement appointments and consumers are urged to respond as soon as possible. 'In most cases, this will involve replacing the RTS meter with a smart meter, which can work in the same way as RTS meters, with automatic peak and off-peak rates, and the ability to turn heating and hot water systems on and off, ensuring minimal disruption to households. 'In advance of any phaseout activity in their area, households and businesses will be contacted by their energy supplier to inform them well ahead of time, if their meters will be affected.' Simon Francis, co-ordinator of the End Fuel Poverty Coalition, which wrote to Ofgem and the Government to raise concerns about the pace and communication of the meter replacement effort, said: 'The RTS switch-off process was doomed to failure after it became clear that the deadline was simply unachievable. 'Ministers are right to be getting a grip on the situation and holding Ofgem and the energy industry to account. 'We now need to see a plan published that sets out how the gradual switch-off will take place, including which regions will be affected and when. 'Crucially, we also need firm and binding reassurances that no customers will be left without heating or hot water, and that no household will face higher bills as a result of the changes.'


BBC News
a day ago
- Business
- BBC News
Warm Homes Discount: Millions on benefits to get £150 off bills
Double the number of households in Britain will get £150 off their energy bills this winter as the government changes the rules on who qualifies for the Warm Home on means-tested benefits will automatically see the money knocked off their bills no matter what size of property they live in. While debt charities and energy groups have welcomed the move, some say the scheme still leaves out some of those most at risk, including those on non-means tested benefits. Simon Francis from the End Fuel Poverty Coalition said: "With bills still hundreds of pounds higher than in 2020, millions will continue to face unaffordable energy and cold, damp homes this winter". It's energy companies who pay for and distribute the £150 discount to people's bills across England, Scotland and Wales. But it's the government which sets the criteria for who should receive it. Those rules were tightened under the previous administration, limiting the payment to those on the guaranteed element of pension credit, or those on means-tested-benefits living in a home with a high energy the qualification about property size, type and home energy score is being scrapped. As a result this winter 2.7 million more homes will get this extra energy bill help, including almost a million households with extension comes hot-off-the-heels of the government U-turn to re-instate the Winter Fuel Payment to the majority of pensioners. The bill for expanding the Warm Home Discount will be paid by energy companies and could be passed on through the Standing Charge, so it's possible all customers will see a slight increase in bills in the Autumn to cover this announcement. However, the government say any rise will be cancelled out by savings made by cutting energy company's expenditure and doing more to sort problem bills controlled by the energy price cap have been reduced over the summer months, and Standing Charges fell in all areas because the rules on what expenditure companies can pass on was restricted. However, current market expectations are for another rise in gas and electricity bills from the start of October because of higher oil and gas energy suppliers, Energy UK's chief executive Dhara Vyas welcomed today's announcement and said she hoped to see more help for those most in need "by accelerating progress on a new improved targeted support scheme."


South Wales Guardian
a day ago
- Business
- South Wales Guardian
Switching off RTS energy meter system to be delayed, says Government
The Department for Energy Security and Net Zero (DESNZ) said there will be a 'managed and more controlled start' to the RTS phaseout from June 30, and those with an affected meter will not face any unexpected disruption to their heating or hot water at the end of the month. The RTS system, used by older electricity meters to control heating and hot water, uses a longwave radio frequency to switch between peak and off-peak rates. The technology is becoming obsolete and energy companies had a deadline to change their customers' meters by June 30. However, firms have admitted that current rates of replacement meant it was likely that thousands of RTS meters would not have been upgraded before the technology is switched off. Energy UK, which represents firms, said 392,000 households still had the meters as of mid April. Industry regulator Ofgem has said the risks associated with not having a functioning meter include heating and hot water left continually on or off, electric storage heaters charging at the wrong time of day, possibly leading to higher bills, and the supplier being unable to confirm electricity usage during peak or off-peak times. In a written statement on Wednesday, energy minister Miatta Fahnbulleh said the pace of RTS replacements by industry had been 'too slow', leaving 314,935 RTS meters still in homes as of May 30. She said: 'My department has worked to ensure industry will pursue a more controlled approach to the phaseout, beginning with a very small number of homes and businesses in carefully targeted local areas. During this process, Government and Ofgem will closely monitor supplier readiness to ensure the process is smooth and vulnerable consumers are identified and protected. 'These steps will help ensure suppliers are ready to respond quickly in case of any issues and that working families and the elderly are protected throughout the phaseout process. 'The Government is working closely with industry and Ofgem to ensure this next period is planned effectively and consumers, particularly those who are vulnerable, are protected.' She added: 'Suppliers will continue contacting consumers to book replacement appointments and consumers are urged to respond as soon as possible. 'In most cases, this will involve replacing the RTS meter with a smart meter, which can work in the same way as RTS meters, with automatic peak and off-peak rates, and the ability to turn heating and hot water systems on and off, ensuring minimal disruption to households. 'In advance of any phaseout activity in their area, households and businesses will be contacted by their energy supplier to inform them well ahead of time, if their meters will be affected.' Simon Francis, co-ordinator of the End Fuel Poverty Coalition, which wrote to Ofgem and the Government to raise concerns about the pace and communication of the meter replacement effort, said: 'The RTS switch-off process was doomed to failure after it became clear that the deadline was simply unachievable. 'Ministers are right to be getting a grip on the situation and holding Ofgem and the energy industry to account. 'We now need to see a plan published that sets out how the gradual switch-off will take place, including which regions will be affected and when. 'Crucially, we also need firm and binding reassurances that no customers will be left without heating or hot water, and that no household will face higher bills as a result of the changes.'


North Wales Chronicle
a day ago
- Business
- North Wales Chronicle
Switching off RTS energy meter system to be delayed, says Government
The Department for Energy Security and Net Zero (DESNZ) said there will be a 'managed and more controlled start' to the RTS phaseout from June 30, and those with an affected meter will not face any unexpected disruption to their heating or hot water at the end of the month. The RTS system, used by older electricity meters to control heating and hot water, uses a longwave radio frequency to switch between peak and off-peak rates. The technology is becoming obsolete and energy companies had a deadline to change their customers' meters by June 30. However, firms have admitted that current rates of replacement meant it was likely that thousands of RTS meters would not have been upgraded before the technology is switched off. Energy UK, which represents firms, said 392,000 households still had the meters as of mid April. Industry regulator Ofgem has said the risks associated with not having a functioning meter include heating and hot water left continually on or off, electric storage heaters charging at the wrong time of day, possibly leading to higher bills, and the supplier being unable to confirm electricity usage during peak or off-peak times. In a written statement on Wednesday, energy minister Miatta Fahnbulleh said the pace of RTS replacements by industry had been 'too slow', leaving 314,935 RTS meters still in homes as of May 30. She said: 'My department has worked to ensure industry will pursue a more controlled approach to the phaseout, beginning with a very small number of homes and businesses in carefully targeted local areas. During this process, Government and Ofgem will closely monitor supplier readiness to ensure the process is smooth and vulnerable consumers are identified and protected. 'These steps will help ensure suppliers are ready to respond quickly in case of any issues and that working families and the elderly are protected throughout the phaseout process. 'The Government is working closely with industry and Ofgem to ensure this next period is planned effectively and consumers, particularly those who are vulnerable, are protected.' She added: 'Suppliers will continue contacting consumers to book replacement appointments and consumers are urged to respond as soon as possible. 'In most cases, this will involve replacing the RTS meter with a smart meter, which can work in the same way as RTS meters, with automatic peak and off-peak rates, and the ability to turn heating and hot water systems on and off, ensuring minimal disruption to households. 'In advance of any phaseout activity in their area, households and businesses will be contacted by their energy supplier to inform them well ahead of time, if their meters will be affected.' Simon Francis, co-ordinator of the End Fuel Poverty Coalition, which wrote to Ofgem and the Government to raise concerns about the pace and communication of the meter replacement effort, said: 'The RTS switch-off process was doomed to failure after it became clear that the deadline was simply unachievable. 'Ministers are right to be getting a grip on the situation and holding Ofgem and the energy industry to account. 'We now need to see a plan published that sets out how the gradual switch-off will take place, including which regions will be affected and when. 'Crucially, we also need firm and binding reassurances that no customers will be left without heating or hot water, and that no household will face higher bills as a result of the changes.'