Latest news with #SecurityIncidentResponse
Techday NZ
6 days ago
- Business
- Techday NZ
CrowdStrike Falcon boosts AWS security with faster AI incident response
CrowdStrike and Amazon Web Services (AWS) have announced the launch of Falcon for AWS Security Incident Response, a new programme allowing AWS customers to access the CrowdStrike Falcon cybersecurity platform at preferred rates via the AWS Marketplace. The initiative is designed to assist organisations in responding to cloud security incidents more quickly while aiming to lower risk and strengthen their overall security stance through simplified access and integration, without requiring a separate procurement process. Response speed The backdrop of this announcement is an environment where cyberattacks have grown more frequent and complex, outpacing the capabilities of traditional response methods, particularly in dynamically shifting cloud environments. The Falcon platform, which is AI-driven, reportedly enables organisations to detect significantly more threats in less time. According to company data, organisations using the Falcon platform can detect 96% more threats twice as fast and investigate incidents 66% more quickly, aiding efforts to prevent breaches. The Falcon platform is positioned as a complement to AWS Security Incident Response's automated triage and investigation capabilities. Together, the companies state, customers can address the entire lifecycle of a security incident, from detection through to resolution. The integration is built to take advantage of AWS infrastructure, offering what is described as a secure, reliable, and highly available environment for joint customers. Customer access "Speed is everything in cybersecurity. When cloud intrusions spread at ever-accelerating speeds, organisations can't afford to wait hours – or days – for help," said Daniel Bernard, Chief Business Officer at CrowdStrike. "Falcon for AWS Security Incident Response puts the proven protection of the Falcon platform into the hands of AWS customers the moment they need it – making AI-powered incident response faster, smarter, and more accessible than ever." With this programme, AWS Security Incident Response customers receive access to the Falcon platform at optimised rates directly through the AWS Marketplace. This move is expected to facilitate cost savings and streamline the procurement process by allowing customers to manage everything within the AWS environment they already use. CrowdStrike states it is committed to helping AWS customers maximise the return on their cloud security investments through this streamlined approach. CrowdStrike's offerings have received the designation of being "Deployed on AWS", verifying their availability and compatibility through the AWS Marketplace. This development further supports customers in deploying cybersecurity capabilities alongside the established security and operational practices of AWS. Industry perspective "In the evolving threat landscape, cloud security needs to be powerful, practical, and properly priced," said Hart Rossman, Director of Security Incident Response at AWS. "Falcon for AWS Security Incident Response checks all three boxes – integrating CrowdStrike's AI-native Falcon platform with our enterprise-grade security services at optimized pricing through AWS Marketplace, creating exceptional value for our joint customers." The Falcon platform is based on the CrowdStrike Security Cloud and incorporates artificial intelligence to interpret real-time indications of attacks, inform threat intelligence, and track adversarial tactics. According to CrowdStrike, the platform is purpose-built for cloud deployment and uses a single, lightweight agent, which is aimed at simplifying and speeding up deployment across multiple environments while reducing overall security complexity. The company highlights that this new approach to delivering Falcon to AWS customers is part of a broader commitment to support organisations in protecting data, workloads, and identities in increasingly distributed cloud computing landscapes. Procurement and deployment The bundled offer is managed through a customer's existing AWS procurement channel, removing the need for additional processes or systems to adopt extended cybersecurity protection. This not only supports operational efficiency but is also intended to make incident response and threat investigations more accessible at times of need. The availability of the Falcon platform in the AWS Marketplace is highlighted by CrowdStrike as providing more straightforward access for customers, as well as the opportunity to leverage the AWS infrastructure's security protocols, reliability, and operational protocols. This announcement underscores the growing trend towards integrating third-party security tools with cloud provider services as organisations continue to transition more critical workloads and sensitive data to cloud environments.
Channel Post MEA
08-02-2025
- Business
- Channel Post MEA
ServiceNow and Google Cloud Expand their Partnership to Deliver AI-powered Tools
ServiceNow and Google Cloud have announced a major expansion of their partnership to maximize the value of generative AI across every layer of the enterprise technology stack. ServiceNow will bring its Now Platform and full suite of workflows to customers on Google Cloud Marketplace and also make its Customer Relationship Management (CRM), IT Service Management (ITSM), and Security Incident Response (SIR) solutions available on Google Distributed Cloud (GDC). The companies share a vision for transforming enterprise work with gen AI. Making the ServiceNow platform and workflows across IT, CRM, and HR available on Google Cloud will allow ServiceNow to bring AI-enhanced experiences to millions of new and existing users. New end-to-end integrations will enable ServiceNow customers to use BigQuery to connect their enterprise data to AI; extend these AI-powered insights to Google Workspace, where users can do things like easily access ServiceNow data directly within Google Sheets and Chat; build gen AI applications on top of their data foundation with Vertex AI; and more. 'ServiceNow and Google Cloud are fundamentally rethinking the way the enterprise runs,' said Bill McDermott, Chairman and CEO, ServiceNow. 'Agentic AI is a revolution! Bringing together the incredible strengths of two of the world's leading innovators will redefine enterprise technology. We're putting AI to work to eliminate boundaries in any industry, anywhere in the world.' 'Businesses are seeking new ways to innovate with generative AI, optimize important workflows, and improve everyday experiences for customers,' said Thomas Kurian, CEO, Google Cloud. 'Through our expanded strategic partnership with ServiceNow, customers will now have the data foundation, development platforms, and leading foundation models to easily build gen AI applications that leverage the context and knowledge in ServiceNow–all on top of Google Cloud's AI-optimized infrastructure.' 'Given Deutsche Bank's long-term partnerships with ServiceNow and Google Cloud, this new synergy creates an ideal environment for mutual innovation and increased efficiency,' said Tony Kerrison, Head of Group Technology Infrastructure and Head of Technology, Data and Innovation for the Americas, Deutsche Bank. 'Running ServiceNow's enterprise operations platform on Google Cloud is an exciting development that has the potential to accelerate and optimize our cloud and AI transformation journey.' Bringing the Now Platform to Google Cloud and Google Distributed Cloud Bringing the Now Platform and ServiceNow's full suite of workflows, including CRM, ITSM, and SIR solutions, to Google Cloud Marketplace will make it easier for businesses to combine their ServiceNow data with Google Cloud's AI, data analytics, and productivity technology. The Now Platform is a single, unified enterprise-grade platform purpose-built for AI-driven transformation. Because it is built using a single data model and single architecture, the ServiceNow platform can help unite AI agents, data, and workflows to drive exponential productivity across every corner of a business. ServiceNow will also make its CRM, ITSM, and SIR solutions available on GDC air-gapped , addressing the needs of customers in highly regulated industries. New data integration to enhance decision-making with AI To help businesses better unify critical data, ServiceNow will integrate its Workflow Data Fabric —an advanced data integration and governance layer—with BigQuery. This will provide ServiceNow users with realtime, secure access to BigQuery data and enable them to enhance common CRM, ITSM, and SIR solutions, while also adding to AI Agent capabilities. Customers can turn insights into proactive, operational actions by leveraging BigQuery's analytics to drive real-time automation on the Now Platform in areas like customer service and supply chain optimization. By incorporating predictive maintenance capabilities with machine learning models from BigQuery, users will be able to forecast critical issues like potential equipment failures—addressing them instantly through maintenance alerts and other automated workflows. The companies will also enable a zero-copy integration to enrich workflows in ServiceNow with data from BigQuery. ServiceNow customers will be able to activate and enrich workflows with data from BigQuery, while BigQuery customers can access data from ServiceNow to unlock high-performance data analysis. Businesses will have access to comprehensive, context-rich data to drive informed decision-making, supporting use cases such as fraud detection and mitigation or network outage resolution. Innovations that improve everyday work ServiceNow and Google Cloud will align product and go-to-market resources to help customers integrate technology that optimizes critical business functions, including those powered by gen AI. Key focus areas include: Boosting customer experiences with CRM and Contact Center as a Service: A new integration between ServiceNow CRM and Customer Engagement Suite with Google AI will allow customers to automate and personalize interactions across customer service channels, including self-service voice and chat conversations. For example, the combination of ServiceNow CRM and Agent Assist capabilities will allow businesses to create intuitive experiences with accurate, multi-turn conversations to execute customer service requests. Enhancing ServiceNow workflows with Workspace: ServiceNow will make its data easier to access from directly within Workspace. New integrations will allow for one-click export of ServiceNow data in Sheets to reduce friction and context switching. New integrations with Chat will also empower employees to ask questions and get help through Now Assist without leaving the productivity tools they're working in, allowing IT and HR teams to more efficiently collaborate and manage service requests and incidents. Availability ServiceNow plans to launch on Google Cloud Marketplace throughout Q2 and Q3 in various regions. New integrations across BigQuery, Customer Engagement Suite with Google AI, and Workspace are expected to be available later this year. ServiceNow CRM, ITSM, and SIR modules to Infrastructure Operators (IO) in Google-Operated and Partner-Operated models of Google Distributed Cloud are expected to be available later this year. 0 0
Tahawul Tech
06-02-2025
- Business
- Tahawul Tech
ServiceNow and Google Cloud expand partnership to deliver AI-powered tools to millions of users
ServiceNow and Google Cloud have announced a major expansion of their partnership to maximise the value of generative AI across every layer of the enterprise technology stack. ServiceNow will bring its Now Platform and full suite of workflows to customers on Google Cloud Marketplace and also make its Customer Relationship Management (CRM), IT Service Management (ITSM), and Security Incident Response (SIR) solutions available on Google Distributed Cloud (GDC). The companies share a vision for transforming enterprise work with gen AI. Making the ServiceNow platform and workflows across IT, CRM, and HR available on Google Cloud will allow ServiceNow to bring AI‑enhanced experiences to millions of new and existing users. New end‑to‑end integrations will enable ServiceNow customers to use BigQuery to connect their enterprise data to AI; extend these AI‑powered insights to Google Workspace, where users can do things like easily access ServiceNow data directly within Google Sheets and Chat; build gen AI applications on top of their data foundation with Vertex AI; and more. 'ServiceNow and Google Cloud are fundamentally rethinking the way the enterprise runs', said Bill McDermott, Chairman and CEO, ServiceNow. 'Agentic AI is a revolution! Bringing together the incredible strengths of two of the world's leading innovators will redefine enterprise technology. We're putting AI to work to eliminate boundaries in any industry, anywhere in the world'. 'Businesses are seeking new ways to innovate with generative AI, optimise important workflows, and improve everyday experiences for customers,' said Thomas Kurian, CEO, Google Cloud. 'Through our expanded strategic partnership with ServiceNow, customers will now have the data foundation, development platforms, and leading foundation models to easily build gen AI applications that leverage the context and knowledge in ServiceNow–all on top of Google Cloud's AI‑optimised infrastructure'. 'Given Deutsche Bank's long‑term partnerships with ServiceNow and Google Cloud, this new synergy creates an ideal environment for mutual innovation and increased efficiency,' said Tony Kerrison, Head of Group Technology Infrastructure and Head of Technology, Data and Innovation for the Americas, Deutsche Bank. 'Running ServiceNow's enterprise operations platform on Google Cloud is an exciting development that has the potential to accelerate and optimise our cloud and AI transformation journey'. Bringing the Now Platform to Google Cloud and Google Distributed Cloud Bringing the Now Platform and ServiceNow's full suite of workflows, including CRM, ITSM, and SIR solutions, to Google Cloud Marketplace will make it easier for businesses to combine their ServiceNow data with Google Cloud's AI, data analytics, and productivity technology. The Now Platform is a single, unified enterprise‑grade platform purpose‑built for AI‑driven transformation. Because it is built using a single data model and single architecture, the ServiceNow platform can help unite AI agents, data, and workflows to drive exponential productivity across every corner of a business. ServiceNow will also make its CRM, ITSM, and SIR solutions available on GDC air‑gapped, addressing the needs of customers in highly regulated industries. New data integration to enhance decision‑making with AI To help businesses better unify critical data, ServiceNow will integrate its Workflow Data Fabric—an advanced data integration and governance layer—with BigQuery. This will provide ServiceNow users with real‑time, secure access to BigQuery data and enable them to enhance common CRM, ITSM, and SIR solutions, while also adding to AI Agent capabilities. Customers can turn insights into proactive, operational actions by leveraging BigQuery's analytics to drive real‑time automation on the Now Platform in areas like customer service and supply chain optimisation. By incorporating predictive maintenance capabilities with machine learning models from BigQuery, users will be able to forecast critical issues like potential equipment failures—addressing them instantly through maintenance alerts and other automated workflows. The companies will also enable a zero‑copy integration to enrich workflows in ServiceNow with data from BigQuery. ServiceNow customers will be able to activate and enrich workflows with data from BigQuery, while BigQuery customers can access data from ServiceNow to unlock high‑performance data analysis. Businesses will have access to comprehensive, context‑rich data to drive informed decision‑making, supporting use cases such as fraud detection and mitigation, or network outage resolution. Innovations that improve everyday work ServiceNow and Google Cloud will align product and go‑to‑market resources to help customers integrate technology that optimizes critical business functions, including those powered by gen AI. Key focus areas include: Boosting customer experiences with CRM and Contact Centre as a Service: A new integration between ServiceNow CRM and Customer Engagement Suite with Google AI will allow customers to automate and personalize interactions across customer service channels, including self‑service voice and chat conversations. For example, the combination of ServiceNow CRM and Agent Assist capabilities will allow businesses to create intuitive experiences with accurate, multi‑turn conversations to execute customer service requests. A new integration between ServiceNow CRM and Customer Engagement Suite with Google AI will allow customers to automate and personalize interactions across customer service channels, including self‑service voice and chat conversations. For example, the combination of ServiceNow CRM and Agent Assist capabilities will allow businesses to create intuitive experiences with accurate, multi‑turn conversations to execute customer service requests. Enhancing ServiceNow workflows with Workspace: ServiceNow will make its data easier to access from directly within Workspace. New integrations will allow for one‑click export of ServiceNow data in Sheets to reduce friction and context switching. New integrations with Chat will also empower employees to ask questions and get help through Now Assist without leaving the productivity tools they're working in, allowing IT and HR teams to more efficiently collaborate and manage service requests and incidents. Availability ServiceNow plans to launch on Google Cloud Marketplace throughout Q2 and Q3 in various regions. New integrations across BigQuery, Customer Engagement Suite with Google AI, and Workspace are expected to be available later this year. ServiceNow CRM, ITSM, and SIR modules to Infrastructure Operators (IO) in Google‑Operated and Partner‑Operated models of Google Distributed Cloud are expected to be available later this year. Image Credit: ServiceNow
