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Saudia Named 'Best Airline Staff Service' at the 2025 Skytrax Awards
Saudia Named 'Best Airline Staff Service' at the 2025 Skytrax Awards

Yahoo

time3 hours ago

  • Business
  • Yahoo

Saudia Named 'Best Airline Staff Service' at the 2025 Skytrax Awards

The airline climbs to 17th place in global ranking, reflecting excellence across the guest journey Picture of Saudia team receiving Skytrax award PARIS, June 20, 2025 (GLOBE NEWSWIRE) -- Saudia, the national flag carrier of Saudi Arabia, has been named 'Best Airline Staff Service' at the prestigious 2025 Skytrax World Airline Awards, held today at the 56th edition of the Paris Air Show 2025 in the iconic Air and Space Museum. The airline also climbed three spots in the global Skytrax rankings, securing 17th place among the world's best airlines following a comprehensive voting process involving millions of travelers worldwide. This recognition reflects the outstanding dedication and performance of Saudia's team across all the touch points of the guest journey. From seamless ground services to onboard experiences rooted in authentic Saudi hospitality, Saudia staff have played a pivotal role in enhancing guest satisfaction, strengthening brand loyalty, and elevating service standards. H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group, said: 'This award reflects the dedication of our incredible frontline team and the trust of our guests. Rising from 82nd to 17th in the Skytrax World Airline Rankings is a proud milestone—but it's just the beginning. With bold investments and a clear vision, we're on a journey to become one of the world's leading airlines.' Edward Plaisted, CEO of Skytrax, said: 'We are pleased to present Saudia with the award for Best Airline Staff Service in the Middle East at the 2025 World Airline Awards. The airline's cabin and ground staff maintain a service style that is both composed and welcoming, and this is delivered consistently by a multi-national team that brings a range of cultural strengths to the customer experience. It is this blend of professionalism and warmth that continues to leave a lasting impression on passengers.' Saudia has demonstrated remarkable progress in recent years, rising from 82nd place in 2017 to 20th in 2024, and now securing 17th place in 2025. This trajectory aligns with the airline's recognition as the 'World's Most Improved Airline' for four consecutive years by Skytrax. The award also reflects Saudia's alignment with the National Transport and Logistics Strategy and the National Aviation Strategy, both of which aim to position the Kingdom as a global hub by enhancing connectivity, tourism, entertainment, sports, and the Hajj and Umrah sectors. As part of its long-term vision, Saudia is undertaking the most significant investment program in its history to elevate the guest experience. Key initiatives include expanding its global network, doubling the size of its aircraft fleet, and introducing fully redesigned cabin interiors featuring advanced seating, state-of-the-art inflight entertainment, and high-speed connectivity, delivering a service that surpasses guest expectations and reinforces the Kingdom's position in global aviation. About Saudia:Saudia (Saudia Airlines) is the national flag carrier of the Kingdom of Saudi Arabia. Established in 1945, the company has grown to become one of the Middle East's largest airlines. Saudia has invested significantly in upgrading its aircraft and currently operates one of the youngest fleets, with 144 aircraft. The airline serves an extensive global route network covering around 100 destinations across four continents, including all 28 domestic airports in Saudi Arabia. A member of the International Air Transport Association (IATA) and the Arab Air Carriers Organization (AACO), Saudia has also been a member airline in SkyTeam, the second largest alliance, since 2012. Saudia was recently awarded the "World Class Airline 2025" for the fourth consecutive year at The APEX Official Airline Ratings™ awards. Saudia has also advanced 11 places in the Skytrax airlines ranking of the World Best Airlines 2023. The Airline also ranked top among global airlines for best on-time performance (OTP) according to a report by Cirium. For more information on Saudia, please visit Media CenterSaudi Arabian Airlines HeadquartersJeddah 21231, Kingdom of Saudi ArabiaEmail: mediacenter@ A photo accompanying this announcement is available at

Saudia Named 'Best Airline Staff Service' at the 2025 Skytrax Awards
Saudia Named 'Best Airline Staff Service' at the 2025 Skytrax Awards

Yahoo

time4 hours ago

  • Business
  • Yahoo

Saudia Named 'Best Airline Staff Service' at the 2025 Skytrax Awards

The airline climbs to 17th place in global ranking, reflecting excellence across the guest journey Picture of Saudia team receiving Skytrax award PARIS, June 20, 2025 (GLOBE NEWSWIRE) -- Saudia, the national flag carrier of Saudi Arabia, has been named 'Best Airline Staff Service' at the prestigious 2025 Skytrax World Airline Awards, held today at the 56th edition of the Paris Air Show 2025 in the iconic Air and Space Museum. The airline also climbed three spots in the global Skytrax rankings, securing 17th place among the world's best airlines following a comprehensive voting process involving millions of travelers worldwide. This recognition reflects the outstanding dedication and performance of Saudia's team across all the touch points of the guest journey. From seamless ground services to onboard experiences rooted in authentic Saudi hospitality, Saudia staff have played a pivotal role in enhancing guest satisfaction, strengthening brand loyalty, and elevating service standards. H.E. Engr. Ibrahim Al-Omar, Director General of Saudia Group, said: 'This award reflects the dedication of our incredible frontline team and the trust of our guests. Rising from 82nd to 17th in the Skytrax World Airline Rankings is a proud milestone—but it's just the beginning. With bold investments and a clear vision, we're on a journey to become one of the world's leading airlines.' Edward Plaisted, CEO of Skytrax, said: 'We are pleased to present Saudia with the award for Best Airline Staff Service in the Middle East at the 2025 World Airline Awards. The airline's cabin and ground staff maintain a service style that is both composed and welcoming, and this is delivered consistently by a multi-national team that brings a range of cultural strengths to the customer experience. It is this blend of professionalism and warmth that continues to leave a lasting impression on passengers.' Saudia has demonstrated remarkable progress in recent years, rising from 82nd place in 2017 to 20th in 2024, and now securing 17th place in 2025. This trajectory aligns with the airline's recognition as the 'World's Most Improved Airline' for four consecutive years by Skytrax. The award also reflects Saudia's alignment with the National Transport and Logistics Strategy and the National Aviation Strategy, both of which aim to position the Kingdom as a global hub by enhancing connectivity, tourism, entertainment, sports, and the Hajj and Umrah sectors. As part of its long-term vision, Saudia is undertaking the most significant investment program in its history to elevate the guest experience. Key initiatives include expanding its global network, doubling the size of its aircraft fleet, and introducing fully redesigned cabin interiors featuring advanced seating, state-of-the-art inflight entertainment, and high-speed connectivity, delivering a service that surpasses guest expectations and reinforces the Kingdom's position in global aviation. About Saudia:Saudia (Saudia Airlines) is the national flag carrier of the Kingdom of Saudi Arabia. Established in 1945, the company has grown to become one of the Middle East's largest airlines. Saudia has invested significantly in upgrading its aircraft and currently operates one of the youngest fleets, with 144 aircraft. The airline serves an extensive global route network covering around 100 destinations across four continents, including all 28 domestic airports in Saudi Arabia. A member of the International Air Transport Association (IATA) and the Arab Air Carriers Organization (AACO), Saudia has also been a member airline in SkyTeam, the second largest alliance, since 2012. Saudia was recently awarded the "World Class Airline 2025" for the fourth consecutive year at The APEX Official Airline Ratings™ awards. Saudia has also advanced 11 places in the Skytrax airlines ranking of the World Best Airlines 2023. The Airline also ranked top among global airlines for best on-time performance (OTP) according to a report by Cirium. For more information on Saudia, please visit Media CenterSaudi Arabian Airlines HeadquartersJeddah 21231, Kingdom of Saudi ArabiaEmail: mediacenter@ A photo accompanying this announcement is available at in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data

Saudia Group transports 3,900 Iranian Pilgrims daily
Saudia Group transports 3,900 Iranian Pilgrims daily

Zawya

time14 hours ago

  • Business
  • Zawya

Saudia Group transports 3,900 Iranian Pilgrims daily

Jeddah: In line with the directives of the Custodian of the Two Holy Mosques, King Salman bin Abdulaziz Al Saud, and the recommendation of His Royal Highness Prince Mohammed bin Salman bin Abdulaziz Al Saud, Crown Prince and Prime Minister, Saudia Group continues to operate dedicated flights to support the return of pilgrims from the Islamic Republic of Iran. These efforts are carried out in close coordination with the Ministry of Hajj and Umrah, ensuring the delivery of all necessary services for a safe and smooth return to their homeland. Daily flights operated by Saudia and flyadeal depart from the Hajj and Umrah Terminal Complex at King Abdulaziz International Airport in Jeddah. As part of this operation, approximately 3,900 pilgrims are transported each day, with 2,700 pilgrims traveling to Arar airport in Saudi Arabia and coordination is underway to transport 1,200 pilgrims daily to Muscat, the capital of the Sultanate of Oman. Saudia Group's coordinated return operations have been conducted under close supervision of senior officials, who were present on-site to ensure smooth departures. This level of engagement reflects the Kingdom's deep-rooted commitment to serving pilgrims with excellence, providing care, hospitality, and operational efficiency at every step of their journey. About Saudia Group Saudia Group is one of the largest aviation conglomerates in the MENA region. The Group drives industry development with its 13 subsidiaries, and offers world-class air transport, cargo services, ground services, logistics, maintenance, catering, private aviation, real estate, training, and medical services. The mission of Saudia Group is to inspire people to go beyond borders with a purpose that is rooted in unlocking human potential and connecting the world in ways never thought possible. The group is committed to reshaping the aviation ecosystem in the MENA region and beyond, by embracing innovation and a customer-centric approach. Media Center Saudia Airlines Headquarters Jeddah 21231, Kingdom of Saudi Arabia Email: mediacenter@ X: @SaudiaGroup Linkedin: SAUDI AIRLINES WhatsApp: Saudia Group | مجموعة السعودية

Saudia Unveils New Plans to Support Hajj Spiritual Journey
Saudia Unveils New Plans to Support Hajj Spiritual Journey

Hamilton Spectator

time22-05-2025

  • Hamilton Spectator

Saudia Unveils New Plans to Support Hajj Spiritual Journey

JEDDAH, Saudi Arabia, May 22, 2025 (GLOBE NEWSWIRE) — As the 2025 Hajj season approaches, Saudi Arabia stands ready to welcome pilgrims from around the world to partake in this spiritual journey. Hajj is one of the Five Pillars of Islam, known as a sacred and obligatory once-in-a-lifetime worship experience for those who are capable, representing a profound act of spiritual submission, unity, and humility before God. In 2025, Hajj season is expected to take place from June 4-9, depending on lunar observations. This year, the minimum age for participation is 12 years old, and all pilgrims must obtain a Hajj visa to attend. For those considering participating in Hajj or visiting Saudi Arabia, Saudia Airlines (Saudia) provides a world-class travel experience to support your spiritual journey. As the national flag carrier of the Kingdom of Saudi Arabia, Saudia's non-stop service from New York, Washington, Toronto, and Los Angeles offers an easy entry point from the United States and Canada to Jeddah, Riyadh, and Medina. Saudia Group has announced its ambitious plans for the 2025 Hajj season, marking its official entry into the Hajj services sector with the aim of transforming the pilgrimage experience. For the first time, Saudia will act as a comprehensive Hajj service provider, expanding its offerings beyond air travel to encompass a wide array of innovative services that address every aspect of the pilgrim journey. On World Creativity and Innovation Day, Saudia unveiled 'The Coolest Ihram,' a revolutionary, high-tech garment developed with Landor and brrr® to cool the body during Hajj and Umrah rituals. The Coolest Ihram uses advanced cooling technology to lower skin temperature by 1 – 2 degrees Celsius and offers UPF 50+ sun protection, creating a comfortable microclimate for pilgrims. This innovation reinforces Saudia's leadership in enhancing the religious tourism experience. Saudia is allocating over one million seats utilizing a modern fleet of 158 aircraft. With a projected market share of up to 35%, the airline will serve pilgrims from over 100 global destinations. The end-to-end travel experience is designed to maximize comfort and efficiency, from ticket issuance to streamlined arrival and departure processes. Saudia is coordinating extensively with public and private sector partners to ensure smooth operations across all airport touchpoints, with more than 11,000 frontline staff and aircraft maintenance technicians mobilized to serve pilgrims across a 74-day operational window. Further enhancing the luxury experience, Saudia Group will introduce Business Class-style beds and dedicated rest areas inspired by Alfursan lounges at the holy sites. To improve the overall pilgrimage experience, Saudia provides a range of services, including easy boarding pass issuance for both outbound and return flights, supported by multilingual staff for seamless communication. Onboard, pilgrims can enjoy diverse meal options, timely prayer and Miqat announcements, and specially curated educational programs developed with the Ministry of Hajj and Umrah. Additional services for individuals with special needs, such as transportation for people with disabilities, onboard oxygen, and medical stretcher services, will also be available, ensuring a comfortable and inclusive journey for all. About Saudia Saudia (Saudia Airlines) is the national flag carrier of the Kingdom of Saudi Arabia. Established in 1945, the company has grown to become one of the Middle East's largest airlines. Saudia has invested significantly in upgrading its aircraft and currently operates one of the youngest fleets. The airline serves an extensive global route network covering around 100 destinations across four continents, including all 28 domestic airports in Saudi Arabia. A member of the International Air Transport Association (IATA) and the Arab Air Carriers Organization (AACO), Saudia has also been a member airline in SkyTeam, the second largest alliance, since 2012. Saudia was recently recognized as the World's Most Improved Airline 2024 by Skytrax, marking the third time it has received this accolade, alongside 14 other distinguished awards. Saudia has been honored as the World Class Airline for 2024 at The APEX Official Airline Ratings™ awards, marking the third consecutive year the airline has received this prestigious recognition. Additionally, ranked top among global airlines for best on-time performance (OTP) according to a report by Cirium. For more information on Saudia, please visit . Media Center Saudi Arabian Airlines Headquarters Jeddah 21231, Kingdom of Saudi Arabia Email: mediacenter@

Saudia Unveils New Plans to Support Hajj Spiritual Journey
Saudia Unveils New Plans to Support Hajj Spiritual Journey

Yahoo

time22-05-2025

  • Yahoo

Saudia Unveils New Plans to Support Hajj Spiritual Journey

JEDDAH, Saudi Arabia, May 22, 2025 (GLOBE NEWSWIRE) -- As the 2025 Hajj season approaches, Saudi Arabia stands ready to welcome pilgrims from around the world to partake in this spiritual journey. Hajj is one of the Five Pillars of Islam, known as a sacred and obligatory once-in-a-lifetime worship experience for those who are capable, representing a profound act of spiritual submission, unity, and humility before God. In 2025, Hajj season is expected to take place from June 4-9, depending on lunar observations. This year, the minimum age for participation is 12 years old, and all pilgrims must obtain a Hajj visa to attend. For those considering participating in Hajj or visiting Saudi Arabia, Saudia Airlines (Saudia) provides a world-class travel experience to support your spiritual journey. As the national flag carrier of the Kingdom of Saudi Arabia, Saudia's non-stop service from New York, Washington, Toronto, and Los Angeles offers an easy entry point from the United States and Canada to Jeddah, Riyadh, and Medina. Saudia Group has announced its ambitious plans for the 2025 Hajj season, marking its official entry into the Hajj services sector with the aim of transforming the pilgrimage experience. For the first time, Saudia will act as a comprehensive Hajj service provider, expanding its offerings beyond air travel to encompass a wide array of innovative services that address every aspect of the pilgrim journey. On World Creativity and Innovation Day, Saudia unveiled "The Coolest Ihram," a revolutionary, high-tech garment developed with Landor and brrr® to cool the body during Hajj and Umrah rituals. The Coolest Ihram uses advanced cooling technology to lower skin temperature by 1 – 2 degrees Celsius and offers UPF 50+ sun protection, creating a comfortable microclimate for pilgrims. This innovation reinforces Saudia's leadership in enhancing the religious tourism experience. Saudia is allocating over one million seats utilizing a modern fleet of 158 aircraft. With a projected market share of up to 35%, the airline will serve pilgrims from over 100 global destinations. The end-to-end travel experience is designed to maximize comfort and efficiency, from ticket issuance to streamlined arrival and departure processes. Saudia is coordinating extensively with public and private sector partners to ensure smooth operations across all airport touchpoints, with more than 11,000 frontline staff and aircraft maintenance technicians mobilized to serve pilgrims across a 74-day operational window. Further enhancing the luxury experience, Saudia Group will introduce Business Class-style beds and dedicated rest areas inspired by Alfursan lounges at the holy sites. To improve the overall pilgrimage experience, Saudia provides a range of services, including easy boarding pass issuance for both outbound and return flights, supported by multilingual staff for seamless communication. Onboard, pilgrims can enjoy diverse meal options, timely prayer and Miqat announcements, and specially curated educational programs developed with the Ministry of Hajj and Umrah. Additional services for individuals with special needs, such as transportation for people with disabilities, onboard oxygen, and medical stretcher services, will also be available, ensuring a comfortable and inclusive journey for all. About Saudia Saudia (Saudia Airlines) is the national flag carrier of the Kingdom of Saudi Arabia. Established in 1945, the company has grown to become one of the Middle East's largest airlines. Saudia has invested significantly in upgrading its aircraft and currently operates one of the youngest fleets. The airline serves an extensive global route network covering around 100 destinations across four continents, including all 28 domestic airports in Saudi Arabia. A member of the International Air Transport Association (IATA) and the Arab Air Carriers Organization (AACO), Saudia has also been a member airline in SkyTeam, the second largest alliance, since 2012. Saudia was recently recognized as the World's Most Improved Airline 2024 by Skytrax, marking the third time it has received this accolade, alongside 14 other distinguished awards. Saudia has been honored as the World Class Airline for 2024 at The APEX Official Airline Ratings™ awards, marking the third consecutive year the airline has received this prestigious recognition. Additionally, ranked top among global airlines for best on-time performance (OTP) according to a report by Cirium. For more information on Saudia, please visit Media Center Saudi Arabian Airlines Headquarters Jeddah 21231, Kingdom of Saudi Arabia Email: mediacenter@ in to access your portfolio

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