Latest news with #Saffy
IOL News
12-06-2025
- Business
- IOL News
How the logistics industry is unlocking youth employment opportunities in SA
With South Africa's youth unemployment rate sitting at a staggering 62.4%, finding sustainable job opportunities for young people has become an urgent national priority. While many sectors are stagnating, logistics is booming – fueled by the rise of e-commerce, digital innovation and global trade – creating a new wave of career paths. Transnet plays a central role in the South African economy and the government's goal of inclusive growth. 'From supply chain analytics and IT systems integration to customer experience and compliance, logistics is evolving into a dynamic, tech-enabled industry that offers diverse professional avenues for South Africa's youth,' said Gregory Saffy, managing director for Sub-Saharan African Operations at FedEx. While traditional roles like drivers, packers and sorters will always be essential, they are increasingly supported by technology-driven processes. This shift creates additional opportunities for young people looking for more technology focused roles. 'Logistics isn't what it used to be. The real competitive advantage now lies in digital capability, especially in areas like data analytics and systems thinking. We're seeing more engineers and analysts in the business than ever before, guiding operations and enabling automation at scale,' said Saffy. Beyond data analytics and IT roles, compliance and customs clearance are also emerging as key growth areas for job creation. Saffy highlights the development of a formalised customs qualification as a major step forward for the industry. 'We're seeing progress in the creation of a national customs clearance certification that will give individuals a recognised qualification, including those with practical experience but no matric pass. This will create a clear career path and raise the overall standard of compliance across the industry,' he added. FedEx is already enrolling its customs clerks into newly developed courses in freight forwarding and customs compliance. In addition to formalising technical knowledge, these programmes also focus on future-ready skills like digital literacy, data analysis and critical thinking. For young people without access to formal education, FedEx offers a clear entry point through its Yes Learnerships. 'Our 12-month programme combines training, mentoring and practical work experience,' said Saffy. 'Since 2019, we've onboarded more than 150 unemployed youth through YES, with more than 60 going on to become permanent employees. It's a powerful model for bridging the gap between education and employment.' In parallel, FedEx runs a dedicated learnership programme for youth living with disabilities, offering an NQF Level 4 certificate in business administration. This includes coaching, blended learning and real-world operational experience – helping to build inclusive, work-ready skills pipelines. FedEx commitment to building inclusive talent pipelines is a powerful example of how private sector investment in skills development can help unlock opportunities and start turning the tide on youth unemployment. 'Logistics is a gateway to global trade. It's no longer just about moving parcels; it's about managing complexity in a fast-paced, tech-driven environment. With the right support and training, South Africa's youth can thrive in this space,' Saffy concluded.
The Citizen
19-05-2025
- Business
- The Citizen
How SMEs can leverage cross-border e-commerce opportunities
Understanding regional buying behaviours and adapting accordingly helps brands stand out in competitive foreign markets. The rise of cross-border e-commerce trade is unlocking new opportunities for South African businesses eager to expand their reach and revenue. Cross-border e-commerce, also referred to as international e-commerce, involves the buying and selling of goods and services online across national borders, with buyers and sellers located in different countries. It transcends geographical limitations, enabling businesses to reach global markets and consumers. According to Capital One Shopping research, cross-border transactions already account for at least 31.2% of all global online sales, and it is projected to grow 219% faster than global e-commerce through 2028. The market is expected to reach $5.06 trillion in sales within the next three years. The research was released on January 28, 2025, stating that approximately 4% of African retail sales are made online. African e-commerce is expected to grow by 25% from 2023 to 2025, driven by the increased availability of smartphones. Benefits of cross-border e-commerce Gregory Saffy, Managing Director for Sub-Saharan Africa at FedEx, said that there remains a largely untapped opportunity for small and medium enterprises (SMEs). 'That is set to change with e-tailers bold enough to navigate the global landscape standing a chance to reap huge benefits in the years to come.' However, he added that there are important practices that businesses need to consider when expanding outside their home territory. 'To boost global sales, SMEs must tailor their offering to local preferences. This includes researching your chosen market, translating product descriptions where needed, using local currencies, adjusting sizing or packaging, and aligning messaging with cultural norms.' Localisation builds trust and relevance, increasing the likelihood of purchase. Understanding regional buying behaviours and adapting accordingly helps brands stand out in competitive foreign markets. ALSO READ: Six ways to avoid burnout as an entrepreneur Tax and customs obligations in cross-border e-commerce Saffy said that it is also important to understand your tax and customs obligations as a business owner, as every country has its own duties, including VAT rules and customs requirements; it is essential to research these thoroughly. 'Transparency around duties and delivery timelines will help to prevent customer dissatisfaction. Staying compliant not only avoids legal trouble but also enhances credibility and paves the way for further global growth.' He advises business owners to also offer multiple payment options, because international buyers are more likely to complete a purchase when they have access to familiar and secure payment methods. 'Integrating globally renowned and reputable payment platforms that enable transactions in multiple currencies and across borders will improve conversion rates. 'Flexibility in payment options shows professionalism and meets the expectations of today's sophisticated online shopper.' Headache-free delivery Saffy added that it is important to establish an efficient and headache-free delivery system, as this is key in cross-border success. 'Outsourcing logistics also allows businesses to focus on growth while reducing the operational administration burden. Partnering with experienced logistics providers helps SMEs manage international shipping and customs clearance seamlessly.' He said there will always be challenges when entering new markets, but with the right tools and support. 'We believe that South African SMEs are well-positioned to seize the rewarding cross-border opportunities ahead.' NOW READ: Political uncertainties that will impact SMEs in the coming months
IOL News
08-05-2025
- Business
- IOL News
How local SMEs can leverage cross-border e-commerce opportunities
The rise of cross-border e-commerce trade is unlocking new opportunities for South African businesses eager to expand their reach and revenue. With cross-border transactions already accounting for approximately 31.2% of all global online sales and projected to grow 219% faster than global e-commerce as a whole through 2028, the market is expected to reach $5.06 trillion in sales within the next three years. Despite this boom, cross-border trade remains a largely untapped opportunity for small and medium-sized enterprises (SMEs). 'That is set to change with e-tailers bold enough to navigate the global landscape standing a chance to reap huge benefits in the years to come,' Gregory Saffy, managing director for Sub Sahara Africa at FedEx said. There are several important practices that businesses should keep in mind when wanting to expand outside of their home territory, Saffy told Business Report. These include: Localising for your target market – To boost global sales, SMEs must tailor their offering to local preferences. This includes researching your chosen market, translating product descriptions where needed, using local currencies, adjusting sizing or packaging, and aligning messaging with cultural norms. Localisation builds trust and relevance, increasing the likelihood of purchase. Understanding regional buying behaviours and adapting accordingly helps brands stand out in competitive foreign markets. Know your tax and customs obligations – Every country has unique import duties, including VAT rules and customs requirements, and it is important to research these thoroughly. Transparency around duties and delivery timelines will help to prevent customer dissatisfaction. Staying compliant not only avoids legal trouble but also enhances credibility and paves the way for further global growth. Offer multiple payment options –International buyers are more likely to complete a purchase when they have access to familiar and secure payment methods. Integrating globally renowned and reputable payment platforms that enable transactions in multiple currencies and across borders will improve conversion rates. 'Flexibility in payment options shows professionalism and meets the expectations of today's sophisticated online shopper,' Saffy said. Efficient and headache-free delivery is key to cross-border success – 'Outsourcing logistics also allows businesses to focus on growth while reducing the operational administration burden,' Saffy added. Partnering with experienced logistics providers, such as FedEx, helps SMEs manage international shipping and customs clearance seamlessly. FedEx International Connect Plus (FICP) offers fast, cost-effective shipping designed for e-commerce packages weighing up to 20kg. The service offers day-definite international shipping, connecting e-tailers and consumers in just three to four business days. "Providing businesses with a broader portfolio of shipping solutions that match their specific needs is a top priority for us at FedEx', Saffy added. "Our FICP solution offers speedy delivery at reasonable costs, making it an efficient choice for South African SMEs,' Saffy said. FICP is further enhanced by digital capabilities, giving both retailers and consumers full visibility over their shipments. With the FedEx Delivery Manager, consumers can choose their preferred delivery location, date and time, including evenings. In addition to enhancing outbound shipping solutions, FedEx has also streamlined import processes with its FedEx Import Tool (FiT) in South Africa; a streamlined, tech-enabled platform designed to simplify import processes, enhance compliance, and improve shipment efficiency. 'There will always be challenges when entering new markets, but with the right tools and support. 'We believe that South African SMEs are well-positioned to seize the rewarding cross-border opportunities ahead,' Saffy said. BUSINESS REPORT
Zawya
01-05-2025
- Business
- Zawya
South Africa: How local SMEs can capitalise on cross-border e-commerce?
The rise of cross-border e-commerce trade is unlocking new opportunities for South African businesses eager to expand their reach and revenue. With cross-border transactions already accounting for approximately 31.2% of all global online sales and projected to grow 219% faster than global e-commerce as a whole through 2028, the market is expected to reach $5.06tn in sales within the next three years. Despite this boom, cross-border trade remains a largely untapped opportunity for small and medium-sized enterprises (SMEs). 'That is set to change with e-tailers bold enough to navigate the global landscape standing a chance to reap huge benefits in the years to come,' says Gregory Saffy, managing director for sub-Sahara Africa at FedEx. There are several important practices that businesses should keep in mind when wanting to expand outside of their home territory, says Saffy. These include: Localising for your target market – To boost global sales, SMEs must tailor their offering to local preferences. This includes researching your chosen market, translating product descriptions where needed, using local currencies, adjusting sizing or packaging, and aligning messaging with cultural norms. Localisation builds trust and relevance, increasing the likelihood of purchase. Understanding regional buying behaviours and adapting accordingly helps brands stand out in competitive foreign markets. Know your tax and customs obligations – Every country has unique import duties, including VAT rules and customs requirements, and it is important to research these thoroughly. Transparency around duties and delivery timelines will help to prevent customer dissatisfaction. Staying compliant not only avoids legal trouble but also enhances credibility and paves the way for further global growth. Offer multiple payment options – International buyers are more likely to complete a purchase when they have access to familiar and secure payment methods. Integrating globally renowned and reputable payment platforms that enable transactions in multiple currencies and across borders will improve conversion rates. 'Flexibility in payment options shows professionalism and meets the expectations of today's sophisticated online shopper,' says Saffy. Efficient and headache-free delivery is key to cross-border success – 'Outsourcing logistics also allows businesses to focus on growth while reducing the operational administration burden,' says Saffy. Partnering with experienced logistics providers, such as FedEx, helps SMEs manage international shipping and customs clearance seamlessly. For example, FedEx International Connect Plus (FICP) offers fast, cost-effective shipping designed for e-commerce packages weighing up to 20kg. The service offers day-definite international shipping, connecting e-tailers and consumers in just three to four business days. "Providing businesses with a broader portfolio of shipping solutions that match their specific needs is a top priority for us at FedEx', says Saffy. 'There will always be challenges when entering new markets, but with the right tools and support,' says Saffy. 'We believe that South African SMEs are well-positioned to seize the rewarding cross-border opportunities ahead.'
