Latest news with #Safaricom
Mint
3 days ago
- Business
- Mint
How digital wallets are powering financial inclusion and credit access
How many of you know that digital wallets actually started in Kenya—launched by a telecom operator? It was called M-Pesa, and it became a lifeline for many, especially women working in far-off towns and cities. At the time, there were no formal or affordable systems for sending money home. People had to rely on others traveling back to their villages with cash, a method that was risky and unreliable. Vodafone, through its Kenyan subsidiary Safaricom, introduced a solution: a mobile wallet system. Every worker had a phone. Every family back home had one too. Using mobile SMS or a simple app, money could be transferred instantly. Family members could walk into a local shop (acting as an agent), show an ID, and withdraw cash. It was secure, fast, and didn't require a bank account. Years later, this same model made its way to India, especially to cities with large migrant worker populations from rural areas. While Vodafone didn't pioneer mobile money in India, Airtel did with Airtel Money, and Vodafone followed with M-Paisa. Soon after, players like MobiKwik, Paytm, Freecharge, and later PhonePe entered the space. For many Indians, especially in rural areas, these digital wallets became their first step into the formal financial system. Before that, sending money home often meant giving it to a co-worker or friend and hoping it arrived safely. Banks had little presence in remote geographies, and expanding there wasn't financially viable due to low transaction volumes. As a result, a new kind of financial ecosystem began to emerge. What started as peer-to-peer money transfers evolved into wallets enabling merchant payments, utility bill payments, and even micro-credit, by linking debit or credit cards to digital platforms. Today, nearly every adult owns a mobile phone. Teenagers, too, often have phones, given to them for education, safety, or communication. This widespread access has meant that even those who are illiterate or digitally inexperienced can make digital payments using simple apps or QR codes. Events like demonetisation in 2016 triggered a massive surge in digital wallet usage, as people scrambled to cope with the cash crunch. Later, during the COVID-19 pandemic, digital wallets and UPI became essential for contactless transactions, whether buying groceries or receiving wages. What began as a workaround for limited banking access has now become a core pillar of India's digital economy, enabling financial inclusion on a scale the country had never seen before. India is now one of the youngest nations in the world, with a massive population from Generation Z and Generation Alpha, many of whom will soon become credit-eligible. These digital natives have grown up using smartphones. For them, digital wallets and UPI have often been the first introduction to formal financial tools, laying the foundation for broader financial inclusion. Importantly, this digital adoption hasn't been limited to urban areas. Reports show that youth in deep rural geographies have also embraced digital payments, thanks to the accessibility and simplicity of platforms like UPI. Today, UPI is not just India's largest digital payment system, it also offers credit on UPI, expanding access even further. Driving this transformation is India's 'Digital Trinity', Aadhaar, mobile phones, and Jan Dhan accounts, which has brought even small merchants into the digital economy. This ecosystem has rapidly accelerated the adoption of digital transactions across the country. While India still faces challenges in infrastructure and access, it has leapfrogged in financial technology. From mobile wallets to real-time payments to credit on UPI, India has redefined what financial inclusion can look like, bringing millions into the formal economy in just a few short years. Disclaimer: The information provided in this article is for informational purposes only and does not constitute financial, legal, or professional advice. While every effort has been made to ensure accuracy, readers should verify details independently and consult relevant professionals before making financial decisions. The views expressed are based on current industry trends and regulatory frameworks, which may change over time. Neither the author nor the publisher is responsible for any decisions based on this content. Sachin Seth,Chairman CRIF High Mark and Regional MD CRIF India & South Asia
IOL News
14-06-2025
- Business
- IOL News
Vodacom nearly doubles customer base as African expansion fuels revenue surge
Looking ahead, Vodacom plans to integrate Vision 2030 into its operations, aiming for double-digit Ebitda growth. Vodacom has expanded its footprint across Africa as part of its Vision 2025 strategy, acquiring Vodafone Egypt and extending network connectivity into Ethiopia through a Safaricom-led consortium, CEO Shameel Joosub said in the group's annual report released on Friday. The move has helped Vodacom nearly double its customer base, from 115.5 million in 2020 to 211.3 million in 2025, including Safaricom. Revenue rose from R91 billion to R152.2 billion over the same period, while the company's profit and revenue profile increasingly reflects its broader, more diversified operations. To meet growing data demand, Vodacom invested R20.3 billion in network infrastructure during the 2025 financial year, down slightly from R20.4 billion the year before. Improved energy availability reduced the need for resilience investments, enabling the group to focus more on network expansion. Vodacom's 4G sites increased by 7.2% in 2025, bringing total network sites – including Safaricom – to nearly 48000, up from 31 000 in 2020. The company now ranks among Africa's largest tower owners. Smartphone penetration across the group reached 64% in 2025, including Safaricom customers, supporting Vodacom's broader digital inclusion efforts. The group also acquired a 5G licence in Egypt, adding to spectrum acquisitions in Mozambique, Democratic Republic of Congo, and Tanzania in 2024, and in South Africa the year before. 'This, alongside our focus on handset financing, rural coverage and digital inclusion, unlocks growth opportunities beyond mobile,' Joosub said. Looking ahead, Vodacom plans to integrate Vision 2030 into its operations, aiming for double-digit Ebitda growth. The strategy will be driven by expanding fixed and mobile connectivity, deeper smartphone and data penetration, and acceleration of digital and financial services. 'Africa's strong population growth, urbanisation trends, a more favourable GDP outlook, and a youthful population all support long-term demand for digital services,' Joosub said, while cautioning that the group remains pragmatic in managing risks. Joosub said while the group was well equipped to manage challenges within its control, it recognises the need to partner with like-minded stakeholders and participate in industry-wide cooperation and infrastructure sharing asthe sector matures. Vodacom will also continue working with partners to expand infrastructure sharing, particularly in rural and fibre networks, while scaling its "Tech for Good" platforms to support broader access and shareholder value. Executive pay and legal updates Joosub earned R39.1 million in 2025, up from R34m in 2024. Chief financial officer Raisibe Morathi received R17.3m, compared to R16.56 million a year earlier. On legal matters, Vodacom said it awaits the Constitutional Court's decision after applying for leave to appeal a February 2024 ruling by the Supreme Court of Appeal in the long-running 'Please Call Me' case. The hearing was held on November 21, 2024. Separately, the company has appealed an October 2024 decision by the Competition Tribunal blocking its proposed investment in fibre operator Maziv, part of Community Investment Ventures Holdings (CIVH). The appeal is scheduled to be heard on July 22, 2025. "Our goal is to resolve the matter amicably and reach a timely conclusion," Vodacom said. BUSINESS REPORT
Time Business News
27-05-2025
- Business
- Time Business News
What is the Cost/Pricing of Bulk SMS in Kenya?
Ever wondered why Kenyan businesses are buzzing with SMS alerts? Whether transactional or promotional, SMS has become a powerful tool to reach thousands of customers in seconds. It's simple, affordable, and highly effective for marketing. No wonder it's so popular! The secret lies in the power of bulk SMS, a cost-effective communication strategy. But here's the big question: how much does it cost to harness this messaging magic? Let's dive into the world of bulk SMS pricing in Kenya, where every shilling counts and every message matters, including why Celcom Africa stands out as the most affordable and reliable provider. Affordability: Bulk SMS in Kenya ranges from Ksh .0.3 to 0.6 per SMS, making it an accessible tool for businesses of all sizes. ranges from Ksh .0.3 to 0.6 per SMS, making it an accessible tool for businesses of all sizes. Volume Matters : The SMS price decreases significantly with an increase in the volume of SMS bought. : The SMS price decreases significantly with an increase in the volume of SMS bought. No Hidden Costs : Many providers offer a pay-as-you-go structure with no setup or monthly fees, just the cost of the SMS credits. : Many providers offer a pay-as-you-go structure with no setup or monthly fees, just the cost of the SMS credits. Sender ID Branding : While basic bulk SMS is cheap, additional features like custom sender ID enhance brand credibility. : While basic bulk SMS is cheap, additional features like custom sender ID enhance brand credibility. Select the Right Provider: Ensuring you get a provider approved by CAK and has a direct connection with Mobile Operators can lead to substantial savings and better service quality. Choose Wisely: Opt for providers with transparent pricing and a robust reliable system. Opt for providers with transparent pricing and a robust reliable system. Plan Your Campaigns: Bulk buying can save money, as more volume equals a lower rate. Bulk buying can save money, as more volume equals a lower rate. Monitor Usage: Use platforms with good analytics to track your SMS credit usage and campaign effectiveness. In Kenya, the cost of bulk SMS typically ranges between Ksh 0.30 to Ksh 1.06 per SMS, depending on the factors mentioned earlier. 1,000 to 5,000 SMS: Around Ksh 1.06 per SMS. Around Ksh 1.06 per SMS. 5,000 to 20,000 SMS: Around Ksh 0.90 per SMS. Around Ksh 0.90 per SMS. 20,000+ SMS: As low as Ksh 0.50 per SMS. With Celcom Africa, businesses can enjoy competitive rates ranging from Ksh 0.30–0.6 per SMS. SMS Package (Volume) Cost per SMS (Ksh) 1,000 – 9,999 SMS 0.6 10,000 – 50,000 SMS 0.5 50,001 – 100,000 SMS 0.4 Above 100,000 SMS 0.35 Note: SMS do not have an Expiry Date A one-off fee of Ksh. 6,500 Per Network which could be Safaricom, Airtel, Telkom, or Equitel When choosing a bulk SMS service provider in Kenya, comparing the pricing and services of major players is crucial. Here's a detailed comparison of Celcom Africa, Safaricom, Airtel, and Telkom based on cost, delivery rates, support, and features: Provider Cost Per SMS (Approx.) Delivery Rate Support Availability Unique Features Celcom Africa Ksh 0.30 – 0.60 98% 24/7 Affordable pricing, high reliability, seamless Bulk SMS API integration Safaricom Ksh 0.42 – 1.06 96% 8 am – 8 pm Direct carrier access is suitable for corporate clients Airtel Ksh 0.8 – 0.3 95% Limited Competitive pricing, large subscriber network Telkom Ksh 0.3 – 1.0 95% Limited Competitive pricing, large subscriber network Volume: Buying SMS in bulk means paying less per SMS. Bulk discounts are a significant factor in reducing costs. Buying SMS in bulk means paying less per SMS. Bulk discounts are a significant factor in reducing costs. Provider: Not all providers are equal; some offer better rates. Choose Celcom Africa , known for being both the Cheapest Bulk SMS Provider in Kenya and the most reliable. Not all providers are equal; some offer better rates. Choose , known for being both the Cheapest Bulk SMS Provider in Kenya and the most reliable. Network: Prices can vary slightly based on the mobile network's infrastructure, like Safaricom or Airtel. Prices can vary slightly based on the mobile network's infrastructure, like Safaricom or Airtel. Message Length: The longer the message, the more pages, which leads to higher consumption and a lower rate. The longer the message, the more pages, which leads to higher consumption and a lower rate. Sender ID: Using your brand name as the sender name significantly boosts brand visibility and credibility. When it comes to affordability and reliability, Celcom Africa leads the pack. Known for its user-friendly platform, TAT of 2 sec for message delivery, and exceptional customer support, Celcom Africa ensures that businesses of all sizes can access affordable bulk SMS solutions. Competitive pricing: Rates ranging from Ksh. 0.30 to 0.60 per SMS Rates ranging from High deliverability: Messages reach their intended recipients at a TAT of 2 Sec Messages reach their intended recipients at a Seamless integrations: Compatible with various business tools and systems for effortless communication Compatible with various business tools and systems for effortless communication 24/7 Customer Support Selecting the right bulk SMS provider can be a game-changer for your business. Here are the key features to prioritize: Delivery Time and Speed: Ensure the provider guarantees high delivery rates—this means your messages reach your customers promptly. Celcom Africa, for instance, boasts a near-perfect delivery rate, ensuring your campaigns don't go to waste. Customer Support: Imagine running into a technical issue in the middle of a campaign. You'll need a provider with reliable support. Celcom Africa offers 24/7 assistance, so you're never left stranded. Platform Usability: A user-friendly interface simplifies message scheduling, reporting, and tracking. Celcom Africa's dashboard makes bulk SMS campaigns a breeze, even for beginners. Integration Capabilities: Your SMS platform should work seamlessly with CRM tools, email marketing software, or e-commerce platforms. Celcom Africa supports integrations, streamlining your business communication through simple APIs. Understanding the cost/price of bulk SMS in Kenya is crucial for leveraging this powerful communication tool. With Celcom Africa, you're not just choosing affordability; you're opting for reliability, scalability, and a service that understands the Kenyan market. This places Celcom Africa as the Cheapest Bulk SMS Service provider in Kenya and globally. Whether you're launching your first SMS campaign or scaling up, Celcom Africa is your partner in making every message count and every shilling matter. The cost of sending bulk SMS in Kenya varies depending on the service provider, volume of messages, and type of SMS (transactional or promotional). On average, the price ranges between Ksh 0.30 and Ksh 1.06 per SMS. For example, making it an affordable option for businesses of all sizes. Sending bulk SMS in Kenya is simple. Here's how you can do it: Choose a provider: Select a reliable bulk SMS service provider like Celcom Africa that fits your budget and business needs. Sign up: Create an account on the provider's platform. Purchase credits: Buy SMS credits through available payment options like M-Pesa. Compose your message: Write your SMS content, keeping it concise and engaging. Upload your contacts: Import your recipient list into the platform. Send or schedule: Send the messages instantly or schedule them for later. Celcom Africa simplifies this process with its user-friendly interface, high delivery rates, and 24/7 customer support. Purchasing bulk SMS credits is typically straightforward. For example, with Celcom Africa, you can top up your account directly through their M-PESA PayBill Number, allowing for quick and convenient transactions. According to the Communication Authority of Kenya regulations, the allowed languages for bulk SMS are Kiswahili and English. Sending messages in vernacular languages is not permitted. With Celcom Africa, your SMS credits don't expire. You buy them once, and they're yours to use whenever you need them, giving you flexibility in planning your communication strategy. The cheapest way to send bulk SMS in Kenya involves choosing providers that offer bulk discounts. Celcom Africa, for instance, starts at Ksh 0.3 to 0.6 per SMS when you send in large volumes. This places Celcom Africa as the cheapest and the best bulk sms service provider in Kenya and globally. Remember, the more you send, the cheaper each message becomes. It's like buying in bulk at the market; the price per unit drops significantly. TIME BUSINESS NEWS
Time of India
26-05-2025
- Business
- Time of India
Kenya's government to sell more of its stake in Safaricom, finance minister says
NAIROBI: Kenya's government plans to sell more of its shareholding in telecom operator Safaricom , Finance Minister John Mbadi was cited as saying in Kenyan newspaper Business Daily on Monday. The government aims to raise 149 billion shillings ($1.16 billion) in the 2025/26 financial year through the sale of stakes in companies it has share in, including selling more of its ownership of Safaricom, Mbadi told the Business Daily in an interview. At present, the government owns a 35% stake in the operator after it sold a 25% stake in it via an initial public offering in 2008.
Reuters
26-05-2025
- Business
- Reuters
Kenya's government to sell more of its stake in Safaricom, finance minister says
NAIROBI, May 26 (Reuters) - Kenya's government plans to sell more of its shareholding in telecom operator Safaricom ( opens new tab, Finance Minister John Mbadi was cited as saying in Kenyan newspaper Business Daily on Monday. The government aims to raise 149 billion shillings ($1.16 billion) in the 2025/26 financial year through the sale of stakes in companies it has share in, including selling more of its ownership of Safaricom, Mbadi told the Business Daily in an interview. At present, the government owns a 35% stake in the operator after it sold a 25% stake in it via an initial public offering in 2008. ($1 = 129.0000 Kenyan shillings)
