Latest news with #RunkiGoswami
Channel Post MEA
11-06-2025
- Business
- Channel Post MEA
Newgen Recognised By Forrester
Newgen Software has announced its inclusion among 'Notable Vendors' in Forrester's The Digital Process Automation Software Landscape, Q2 2025 report, authored by Craig Le Clair et al. The Forrester report defined DPA software as 'platforms that develop process applications with low-code and advanced programming principles with modeling, orchestration, dynamic case management, and AI-led support.' The report emphasised the importance of understanding the value leaders can expect from a DPA vendor and investigating options based on size and market focus in the digital process automation space. Newgen's top three extended use cases were self-identified as customer self-service, document automation, and data-driven automation. Commenting on the recognition, Runki Goswami, Global Head of Marketing at Newgen, said: 'Automation today isn't just about faster processes it's about enabling smarter, adaptive ways of working. At Newgen, we're combining low-code, AI, and years of process automation expertise to help enterprises modernise with purpose. With our AI-first NewgenONE platform, we're empowering enterprises to adapt faster and drive measurable, end-to-end impact.' NewgenONE is a unified, AI-first, low-code digital transformation platform that is purpose-built for digital process automation across complex enterprise environments. The platform integrates low-code development, intelligent orchestration, and GenAI-led capabilities to automate processes, manage content, and enhance communications from a single, cohesive framework. With embedded AI agents like NewgenONE Marvin, LumYn, Harper, and domain-specific innovations, Newgen empowers citizen and professional developers to rapidly model, deploy, and scale adaptive, end-to-end automation that drives agility, efficiency, and business transformation.
Zawya
11-06-2025
- Business
- Zawya
Newgen recognised in digital process automation software landscape, Q2 2025
Dubai, United Arab Emirates: Newgen Software, a global provider of an AI-first digital transformation platform, announced its inclusion among 'Notable Vendors' in Forrester's The Digital Process Automation Software Landscape, Q2 2025 report, authored by Craig Le Clair et al. The Forrester report defined DPA software as ' platforms that develop process applications with low-code and advanced programming principles with modeling, orchestration, dynamic case management, and AI-led support.' The report emphasised the importance of understanding the value leaders can expect from a DPA vendor and investigating options based on size and market focus in the digital process automation space. Newgen's top three extended use cases were self-identified as customer self-service, document automation, and data-driven automation. Commenting on the recognition, Runki Goswami, Global Head of Marketing at Newgen, said: 'Automation today isn't just about faster processes it's about enabling smarter, adaptive ways of working. At Newgen, we're combining low-code, AI, and years of process automation expertise to help enterprises modernise with purpose. With our AI-first NewgenONE platform, we're empowering enterprises to adapt faster and drive measurable, end-to-end impact.' NewgenONE is a unified, AI-first, low-code digital transformation platform that is purpose-built for digital process automation across complex enterprise environments. The platform integrates low-code development, intelligent orchestration, and GenAI-led capabilities to automate processes, manage content, and enhance communications from a single, cohesive framework. With embedded AI agents like NewgenONE Marvin, LumYn, Harper, and domain-specific innovations, Newgen empowers citizen and professional developers to rapidly model, deploy, and scale adaptive, end-to-end automation that drives agility, efficiency, and business transformation. Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester's objectivity here. About Newgen Software Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen's industry-recognised low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility. For more details, visit
Mid East Info
11-06-2025
- Business
- Mid East Info
Newgen recognised in Digital Process Automation Software Landscape, Q2 2025 - Middle East Business News and Information
Dubai, United Arab Emirates, June 2025 : Newgen Software, a global provider of an AI-first digital transformation platform, announced its inclusion among 'Notable Vendors' in Forrester's The Digital Process Automation Software Landscape, Q2 2025 report , authored by Craig Le Clair et al. The Forrester report defined DPA software as ' platforms that develop process applications with low-code and advanced programming principles with modeling, orchestration, dynamic case management, and AI-led support .' The report emphasised the importance of understanding the value leaders can expect from a DPA vendor and investigating options based on size and market focus in the digital process automation space. Newgen's top three extended use cases were self-identified as customer self-service, document automation, and data-driven automation. Commenting on the recognition, Runki Goswami, Global Head of Marketing at Newgen , said: 'Automation today isn't just about faster processes—it's about enabling smarter, adaptive ways of working. At Newgen, we're combining low-code, AI, and years of process automation expertise to help enterprises modernise with purpose. With our AI-first NewgenONE platform, we're empowering enterprises to adapt faster and drive measurable, end-to-end impact.' NewgenONE is a unified, AI-first, low-code digital transformation platform that is purpose-built for digital process automation across complex enterprise environments. The platform integrates low-code development, intelligent orchestration, and GenAI-led capabilities to automate processes, manage content, and enhance communications from a single, cohesive framework. With embedded AI agents like NewgenONE Marvin, LumYn, Harper, and domain-specific innovations, Newgen empowers citizen and professional developers to rapidly model, deploy, and scale adaptive, end-to-end automation that drives agility, efficiency, and business transformation. Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. About Newgen Software: Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation , content services , customer engagement , and AI/ML capabilities. Globally, successful enterprises rely on Newgen's industry-recognised low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
Mid East Info
19-02-2025
- Business
- Mid East Info
Newgen recognised as a leader in IDC MarketScape reports for its intelligent CCM and automated document generation CCM
The Newgen AI-powered platform delivers highly personalised user journeys and real-time conversational support Dubai, United Arab Emirates,February 2025 : Newgen Software, a global provider of AI-enabled digital transformation platform , has been recognised as a 'Leader' in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (doc #US51359124, December 2024) and IDC MarketScape: Worldwide Automated Document Generation and Customer Communication Management 2024 Vendor Assessment (doc #US52111324, December 2024). Newgen's product is the NewgenONE OmniOMS platform , also known as customer communications management (CCM). The platform has enabled leading organisations to manage complex communications and operate smarter and faster. The IDC MarketScape for Automated Document Generation CCM noted, 'Newgen Generative AI capabilities empower users to easily create highly customised forms with a variety of components, including rich text areas, grids, image carousels, and navigational elements while also supporting custom CSS for branding and survey-based form building.' The report said, 'Newgen delivers highly personalised user journeys and real-time conversational support, leveraging advanced algorithms to understand individual preferences, generate forms, and derive language translations.' The IDC MarketScape for Intelligent CCM noted, 'With a commitment to responsible AI, the Newgen AI-powered platform delivers highly personalised user journeys and real-time conversational support, leveraging advanced algorithms to understand individual preferences, generate forms, and derive language translations.' 'Modern customers expect timely, relevant, and accurate communication through their preferred channels. One flawed experience can undermine their loyalty. With NewgenONE OmniOMS, integrated with the power of GenAI, we empower our customers to design effective, customer-friendly, and relevant communication. We believe being recognised as a leader in the IDC MarketScape report further validates our commitment to driving continuous innovation and making a meaningful impact on customer success,' said Runki Goswami, Global Head of Marketing, Newgen Software. According to the IDC MarketScape for Intelligent CCM, 'Midmarket or enterprise organisations that seek a robust and scalable solution with strong native AI features and intelligent forms for managing complex communication networks and journeys should consider Newgen.' About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. About Newgen Software: Newgen is a leading provider of an AI-enabled unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen's industry-recognised, low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding and service requests to lending and underwriting, and various other use cases across industries, Newgen unlocks simple with speed and agility.
Zawya
18-02-2025
- Business
- Zawya
Newgen recognised as a leader in IDC MarketScape reports
The Newgen AI-powered platform delivers highly personalised user journeys and real-time conversational support Dubai, United Arab Emirates: Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognised as a 'Leader' in two IDC MarketScape reports – IDC MarketScape: Worldwide Intelligent Customer Communications Management 2024 Vendor Assessment (doc #US51359124, December 2024) and IDC MarketScape: Worldwide Automated Document Generation and Customer Communication Management 2024 Vendor Assessment (doc #US52111324, December 2024). Newgen's product is the NewgenONE OmniOMS platform, also known as customer communications management (CCM). The platform has enabled leading organisations to manage complex communications and operate smarter and faster. The IDC MarketScape for Automated Document Generation CCM noted, 'Newgen Generative AI capabilities empower users to easily create highly customised forms with a variety of components, including rich text areas, grids, image carousels, and navigational elements while also supporting custom CSS for branding and survey-based form building.' The report said, 'Newgen delivers highly personalised user journeys and real-time conversational support, leveraging advanced algorithms to understand individual preferences, generate forms, and derive language translations.' The IDC MarketScape for Intelligent CCM noted, 'With a commitment to responsible AI, the Newgen AI-powered platform delivers highly personalised user journeys and real-time conversational support, leveraging advanced algorithms to understand individual preferences, generate forms, and derive language translations.' 'Modern customers expect timely, relevant, and accurate communication through their preferred channels. One flawed experience can undermine their loyalty. With NewgenONE OmniOMS, integrated with the power of GenAI, we empower our customers to design effective, customer-friendly, and relevant communication. We believe being recognised as a leader in the IDC MarketScape report further validates our commitment to driving continuous innovation and making a meaningful impact on customer success,' said Runki Goswami, Global Head of Marketing, Newgen Software. According to the IDC MarketScape for Intelligent CCM, 'Midmarket or enterprise organisations that seek a robust and scalable solution with strong native AI features and intelligent forms for managing complex communication networks and journeys should consider Newgen.' About IDC MarketScape IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers. About Newgen Software Newgen is a leading provider of an AI-enabled unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen's industry-recognised, low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding and service requests to lending and underwriting, and various other use cases across industries, Newgen unlocks simple with speed and agility. For more details, visit Media contact SAI KEMKAR Account Executive E-mail :
