Latest news with #Roboworx
Business Wire
4 days ago
- Business
- Business Wire
eClerx Named a Major Contender in Everest Group's Marketing Services PEAK Matrix® 2025
NEW YORK--(BUSINESS WIRE)--eClerx Services Ltd ( a leading productized services company, today announced that it has been named a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025. 'eClerx is recognized as a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025, underpinned by its proprietary solutions, strategic partnerships, and emphasis on operational excellence' Share Everest Group's PEAK Matrix® evaluates leading marketing service providers by analyzing their strengths, limitations, and market position. It assesses vision, capabilities, talent, and cost—serving as a trusted resource for enterprises and a benchmarking tool for providers. 'As marketers increasingly prioritize personalized and data-driven customer experiences, AI has become essential to streamline and scale operations with greater speed and precision. Agentic AI further enables autonomous, context-aware decisions across campaigns and content. As a result, enterprises increasingly seek AI-first partners, with end-to-end marketing services capabilities, positioning providers with embedded intelligence to drive the next wave of marketing efficiency and customer impact,' says Nisha Krishan, Vice President, Everest Group. She goes on to say, 'eClerx is recognized as a Major Contender in Everest Group's Marketing Services PEAK Matrix® Assessment 2025, underpinned by its proprietary solutions, strategic partnerships, and emphasis on operational excellence. It offers strong AI-driven capabilities to support campaign planning, real-time insights, and content compliance, contributing to efficient marketing operations and improved customer journey management. Buyers recognize eClerx for its transparency, flexibility, and proactive relationship management across complex marketing transformation programs.' The report highlighted several of eClerx's key strengths, including: End-to-end marketing expertise: eClerx offers a wide range of marketing services spanning strategy and consulting, marketing operations, analytics, and technology. Proprietary solutions built for performance: eClerx's purpose-built products (Market360, FLUiiD4®, Roboworx, and Merchandiser+) amplify content output, unlock deep competitor insights, and streamline workflows across the marketing lifecycle. GenAI360 for supercharged marketing: eClerx's award-winning GenAI suite accelerates campaign planning, creative production, and performance optimization, bringing intelligence to every stage of the marketing funnel. Ecosystem of top-tier partners: eClerx integrates seamlessly with the many of the world's leading platforms, including Adobe, Salesforce, Braze, CleverTap, and more, to future-proof client ecosystems. 'This recognition truly reinforces our commitment at eClerx to push the boundaries of what marketing services can achieve,' says Manish Sharma, Chief Revenue Officer, eClerx. 'We believe that the future of marketing lies at the intersection of data, technology, and creativity. By harnessing these elements, we enable our clients across diverse industries not just to reach their audience, but also to engage them in ways that drive real, measurable impact. This accolade motivates us to keep innovating and delivering solutions that accelerate growth and transform brands globally.' About eClerx eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA. Disclaimer Licensed extracts taken from Everest Group's PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group's PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group's analysts and included in Everest Group's PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports. About Everest Group Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at
Business Wire
6 days ago
- Business
- Business Wire
Miso and Roboworx Team to Deliver Comprehensive Restaurant Automation Solutions
LOS ANGELES & CHICAGO--(BUSINESS WIRE)--Miso, a leader in restaurant technology and AI kitchen automation, has signed robot field service organization Roboworx to provide installation, maintenance and ongoing support for Miso's restaurant automation systems. This collaboration combines Miso's cutting-edge AI-powered Flippy Fry Station robots with Roboworx's nationwide network of robot technicians to provide restaurant operators with a complete, powerful and reliable solution, and a rapid return on investment (ROI). Robot field service specialist #Roboworx announces a new partnership with #restauranttech & #AI kitchen #automation leader @misorobotics to install, maintain & support #Flippy, Miso's signature restaurant automation system. #FoodTech #FlippyFryStation Share With the restaurant industry facing persistent labor shortages and operational challenges, automation has become essential for improving efficiency, reducing food waste, and enhancing customer satisfaction. Flippy Fry Station, powered by Miso's proprietary Kitchen AI, delivers 99% uptime with 'self-healing' capabilities. The robots automate the undesirable and hazardous tasks of cooking fried foods such as French fries, onion rings, chicken, and tacos with precision and consistency. Additionally, Flippy creates safer work environments and expands labor flexibility because the robot can be operated by employees under age 18 in compliance with federal regulations. 'Our goal at Miso is to deliver 'day one ROI' to our customers through reliable, intelligent automation,' said Rebecca Davis, VP of Operations, Miso Robotics. 'To scale effectively, we needed a service partner with deep robotics expertise and a national reach. Roboworx's proven track record and technical expertise make it the ideal partner to ensure our systems are deployed and maintained to the highest standard.' Miso's robotics-as-a-service (RaaS) model offers Flippy Fry Stations with no upfront costs and a monthly fee that is often less than the cost of a full-time employee. Flippy Fry Stations are currently deployed in 20 locations, including Jack in the Box and White Castle restaurants, with weekly deployments scheduled through the end of September. Rollout plans leverage Roboworx for both new installations and installed base Under the agreement with Miso, Roboworx will support both new installations and the existing installed base of Flippy Fry Stations. Roboworx's field service technicians will lead deployments, conduct preventative maintenance, provide on-demand service, and perform regular customer success check-ins, ensuring each system delivers maximum value. The collaboration allows Miso to focus on advancing its technology, while Roboworx ensures operational excellence in the field. 'Miso's automation platform is powerful and intuitive, but like any sophisticated systems, it requires knowledgeable support to deliver its full potential,' said Jeff Pittelkow, managing director, Roboworx. 'As the service backbone of Miso's nationwide rollout, we're helping the company set a new standard for restaurant automation – and helping it and its customers thrive.' About Miso Miso is a pioneer in kitchen automation and AI-driven robotics in the restaurant and food service industries. Its flagship product, Flippy Fry Station, automates the frying process with unmatched precision and consistency. Powered by Miso's proprietary Kitchen AI, Miso's technology is reshaping kitchen operations, addressing labor challenges, and enabling more efficient food preparation in partnership with leading brands and innovators. Learn more at Press & Media resources can be found at About Roboworx Roboworx offers world-class robot service, maintenance, and management, delivered by expert technicians, to ensure that both robot OEMs and end customers maximize the value of their robot fleets. Roboworx's comprehensive services include preventive maintenance, on-call break/fix, installation, customer training & retraining, and warehousing/depot services. The company caters to a wide variety of robots across numerous industries, including warehousing, cleaning, delivery, security, and more. Roboworx' services are available through flexible subscription or pay-as-you-go programs, tailored to meet the unique needs of each partnership. For more information, visit
