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Agentic AI Integration to Accelerate this Year Among Gen AI Early Adopters: Capgemini Report
Agentic AI Integration to Accelerate this Year Among Gen AI Early Adopters: Capgemini Report

Entrepreneur

time14 hours ago

  • Business
  • Entrepreneur

Agentic AI Integration to Accelerate this Year Among Gen AI Early Adopters: Capgemini Report

79 per cent of the surveyed Indian executives revealed that their investment in GenAI has increased compared to last year, as compared to 62 per cent of the global executives. You're reading Entrepreneur India, an international franchise of Entrepreneur Media. Artificial Intelligence (AI) is now driving positive returns on investment (ROI), with the average being nearly a 1.7 times return, according to a Capgemini Research Institute report titled 'AI in action: How Gen AI and agentic AI redefine business operations'. Among the early adopter organizations that have implemented generative AI (GenAI), around 30 per cent have already integrated AI agents into their business operations. Agentic AI projects are expected to rise by 48 per cent by the end of 2025. The research also finds that one in five organizations already use AI agents or multi-agent systems, with GenAI and agentic AI already delivering significant cost savings and operational efficiencies in business functions. With businesses planning investments in AI infrastructure, some organizations had expressed concerns about achieving ROI from their large-scale AI and Gen AI rollouts. However, the report finds that these initial concerns are fading fast, as enterprises are now seeing substantial returns, with those surveyed achieving a 1.7 times ROI from their Gen AI and AI investments. As a result, enterprises are increasing their Gen AI investments, with 62 per cent of those surveyed growing their investment in Gen AI this year as compared to last year. "Gen AI and agentic AI can truly transform business services – enabling the shift from traditional cost-focused models towards an AI-enabled, value and insight driven business. Those that adopt an integrated approach with data and AI at its core will be set to achieve a truly connected, frictionless enterprise," said Oliver Pfeil, CEO of Business Services at Capgemini and Member of the Group Executive Committee. "While the research suggests increased adoption of AI agents, organizations still face numerous barriers to implementation at scale. Adopting a pragmatic approach, fostering trust in AI, and creating a strong data foundation will go a long way in transforming business services into a strategic powerhouse to fuel any enterprise." The India Context In the Indian context, 79 per cent of the surveyed Indian executives revealed that their investment in GenAI has increased compared to last year, as compared to 62 per cent of the global executives. 49 per cent of surveyed India executives informed that the increase in Gen AI investment is from both reallocation of budgets from other existing budgets and additional budgets, as compared to 32 per cent global executives. 58 per cent of the overall workforce will work with AI agents or agentic AI systems by 2027-28. The surveyed Indian respondents also revealed that 25 per cent of the overall workforce is already working on AI agents/agentic AI systems. 36 per cent of surveyed Indian executives informed that they are planning to implement AI and Gen AI model, primarily through proprietary models from hyperscalers (e.g., Microsoft Copilot, Google Gemini). At the same time, 33 per cent of surveyed Indian executives informed that they are planning to implement AI and Gen AI models, primarily through proprietary models from niche model developers (e.g., OpenAI GPT-4, Anthropic Claude etc.). 39 per cent of surveyed Indian executives revealed that their leadership is a strong advocate of GenAI. Only 19 per cent of the surveyed Indian executives revealed that their leadership is taking a "wait-and-watch" approach to GenAI, indicating a higher tilt towards those advocating for the technology.

Agentic AI integration set to accelerate this year among Gen AI early adopters
Agentic AI integration set to accelerate this year among Gen AI early adopters

Yahoo

time3 days ago

  • Business
  • Yahoo

Agentic AI integration set to accelerate this year among Gen AI early adopters

Press contact: Antara NandyTel.: +91 9674515119 Email: Agentic AI integration set to accelerate this year among Gen AI early adopters Two in five organizations expect to achieve positive return on their AI investments in 1-3 years By embedding a targeted set of AI capabilities into core business processes such as procurement, customer service, supply chain optimization, and finance operations, organizations are already achieving significant cost efficiencies Paris, June 18, 2025 – A Capgemini Research Institute report published today, finds that AI is now driving positive returns on investment (ROI), with the average being nearly a 1.7 times return. The report highlights that this has now laid the groundwork for widespread agentic AI implementation. Among those early adopter organizations that have implemented generative AI (Gen AI), around 30% have already integrated AI agents into their business operations. Agentic AI projects are expected to rise by 48% by the end of 2025. The research also finds that one in five organizations already use AI agents or multi-agent systems, with Gen AI and agentic AI already delivering significant cost savings and operational efficiencies in business functions. With businesses planning investments in AI infrastructure, some organizations had expressed concerns about achieving ROI from their large-scale AI and Gen AI rollouts. However, the report finds that these initial concerns are fading fast, as enterprises are now seeing substantial returns, with those surveyed achieving a 1.7 times ROI from their Gen AI and AI investments. As a result, enterprises are increasing their Gen AI investments, with 62% of those surveyed growing their investment in Gen AI this year as compared to last year. 'Gen AI and agentic AI can truly transform business services – enabling the shift from traditional cost-focused models towards an AI-enabled, value and insight driven business. Those that adopt an integrated approach with data and AI at its core will be set to achieve a truly connected, frictionless enterprise,' said Oliver Pfeil, CEO of Business Services at Capgemini and Member of the Group Executive Committee. 'While the research suggests increased adoption of AI agents, organizations still face numerous barriers to implementation at scale. Adopting a pragmatic approach, fostering trust in AI, and creating a strong data foundation will go a long way in transforming business services into a strategic powerhouse to fuel any enterprise.' Gen AI adoption has laid the groundwork for agentic AI implementationGen AI is expected to drive improvements in key metrics such as insight accuracy, productivity, time to market, and customer and employee experience over the next three years. As a result, more businesses are seeing the value of Gen AI, with 36% of organizations already implementing it, up from 20% last year. Among those that have adopted Gen AI at a limited or full scale, around 30% have integrated AI agents into their operations. The total number of AI agent projects in an average organization are expected to grow 48% in 2025. According to the report, AI agents are already delivering significant benefits across business functions, with agents and multi-agent systems reducing errors, improving customer satisfaction levels, increasing operational efficiency, and reducing operational costs. The top five industries adopting AI agents are high tech, industrial manufacturing, consumer products, energy & utilities, and pharma & healthcare. Strong leadership and workforce transformation are key to faster returnsTo achieve strong ROI on Gen AI investments, organizations should focus on developing strong leadership, governance, and AI readiness. According to the report, organizations who establish this foundation achieve ROI 45% faster. However, most enterprises currently lack this strong leadership, with only one in three leaders being a strong advocate of Gen AI. In addition, organizations must also transform their workforce to derive business value cites the report. In the past two years, enterprises that introduced automation and AI-based use cases have been able to automate 30% of operational tasks, and expect to automate further in the next two years. As responsibilities evolve, organizational upskilling, reskilling, training and job role transitions will feature highly, with almost two-thirds of employees expecting to see their job descriptions altered by 2028. According to the report, employee interaction with AI agents is expected to increase by 2028, so training and upskilling will be needed to prepare workforces for effective human-AI collaboration. Report MethodologyThe Capgemini Research Institute conducted a survey of 1,607 executives from organizations with at least $1 billion in global revenue in the last financial year, who are responsible and accountable for one or more AI and gen AI initiatives in business operations. Executives were from supply chain & procurement, finance & accounting, people operations, customer operations, AI leadership and strategy, AI application development and maintenance, AI ethics, regulations, and compliance functions. The executives were from 15 countries across multiple regions and spanning 13 industries. The Institute also interviewed 15 senior executives leading business operations and AI implementation at their respective organizations from across sectors and countries. About CapgeminiCapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get The Future You Want | About the Capgemini Research InstituteThe Capgemini Research Institute is Capgemini's in-house think-tank on all things digital. The Institute publishes research on the impact of digital technologies on large traditional businesses. The team draws on the worldwide network of Capgemini experts and works closely with academic and technology partners. The Institute has dedicated research centers in India, Singapore, the United Kingdom and the United States. It was ranked #1 in the world for the quality of its research by independent analysts for six consecutive times - an industry first. Visit us at Attachments 06_18_Capgemini news alert_AI in Business Operations CRI report Final-Infographic-AI-in-Business-Operations

U.S. tariff uncertainty very high, sentiment 'deteriorated,' says BOJ's Ueda
U.S. tariff uncertainty very high, sentiment 'deteriorated,' says BOJ's Ueda

Japan Times

time03-06-2025

  • Business
  • Japan Times

U.S. tariff uncertainty very high, sentiment 'deteriorated,' says BOJ's Ueda

Bank of Japan Gov. Kazuo Ueda said Tuesday that uncertainties over high tariffs imposed by the administration of U.S. President Donald Trump remain extremely high. Business and household sentiments "have deteriorated recently," Ueda said at an event hosted by the Research Institute of Japan, a Jiji Press affiliate, in Tokyo. On the central bank's monetary policy moves going forward, he said that "nascent developments" toward achieving the BOJ's 2% price target "have steadily gained momentum." Ueda also said that the BOJ will continue to raise interest rates if the Japanese economy and prices move in line with the central bank's outlook.

Former Isro Chairman K Kasturirangan passes away at 84 in Bengaluru
Former Isro Chairman K Kasturirangan passes away at 84 in Bengaluru

Business Standard

time25-04-2025

  • Science
  • Business Standard

Former Isro Chairman K Kasturirangan passes away at 84 in Bengaluru

Kasturirangan, who was chairman of the drafting committee of the new National Education Policy (NEP), had also served as chancellor of the Jawaharlal Nehru University Press Trust of India New Delhi Former Isro chief K Kasturirangan passed away in Bengaluru on Friday, officials said. The 84-year-old had been unwell for quite sometime. "He left for heavenly abode this morning at his residence in Bengaluru. His body will be kept at Raman Research Institute (RRI) for paying last respects on April 27," the officials said. Kasturirangan, who was chairman of the drafting committee of the new National Education Policy (NEP), had also served as chancellor of the Jawaharlal Nehru University and as chairman of the Karnataka Knowledge Commission. He had also served as a member of the Rajya Sabha (200309) and as member of then Planning Commission of India. Kasturirangan was also the Director of the National Institute of Advanced Studies, Bangalore from April 2004 to 2009. He had steered the Indian Space programme gloriously for over nine years as chairman of the Indian Space Research Organisation (ISRO), of Space Commission and Secretary to the Government of India. As an astrophysicist, Kasturirangan focused on research in high energy X-ray and gamma ray astronomy as well as optical astronomy. He had made extensive and significant contributions to studies of cosmic X-ray sources, celestial gamma-ray and effect of cosmic X-rays in the lower atmosphere. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

As trade war escalates, economists bet on China resilience
As trade war escalates, economists bet on China resilience

Yahoo

time27-02-2025

  • Business
  • Yahoo

As trade war escalates, economists bet on China resilience

By Ankika Biswas and Bansari Mayur Kamdar (Reuters) - With China at the forefront of U.S. President Donald Trump's tariff agenda, domestic economists expect a combination of policy measures, supply chain adjustments and strengthened global partnerships to cushion the world's second-largest economy as the trade war intensifies. "We (China) have taken proactive steps to mitigate the impact of the trade war," Zong Liang, chief economist, Research Institute at state-owned Bank of China, told the Reuters Global Markets Forum. "We've made it easier for other countries to do business with us, strengthening trade relationships beyond the U.S.," Zong said. Minutes after Trump's 10% tariff on Chinese imports took effect on Feb. 4, Beijing announced retaliatory tariffs on some U.S. energy products and autos along with a range of measures against Google and other U.S. firms. Trump has also announced a 25% tariff on all steel and aluminum imports into the U.S., which was eventually followed by multiple countries including Vietnam, South Korea and India unveiling their own measures on Chinese steel and steel-related imports. "Despite this, (China's) share of global exports has remained strong," Zong said, adding that he expected China to adopt a more aggressive fiscal policy this year along with additional measures to stabilise domestic demand. Alex Hongcai Xu, deputy director of the Economic Policy Committee at the China Association for Policy Sciences, said Chinese companies are diversifying their export markets and broadening overseas investment cooperation, which will help mitigate trade war costs and risks. In order to further safeguard itself, Xu expects China to provide financial subsidies and tax breaks to the tariff-hit agriculture and manufacturing sectors. Both economists also noted that the U.S.-Sino trade war opens up opportunities for China to deepen relationships with Southeast Asian nations, the European Union and other tariff-hit countries, strengthening partnerships such as the Belt and Road Initiative (BRI). Kishore Mahbubani, veteran Singaporean diplomat and distinguished fellow at the National University of Singapore, said BRI will gain momentum as countries look outside for help after the U.S. has shut down aid. Trump has halted most U.S. government-funded aid globally for 90 days, while moving to dismantle the United States Agency for International Development (USAID), as part of his effort to cut the federal government workforce and curb spending it considers wasteful. "There are very few countries that can be as generous as the U.S. at that scale ... and, that is China," said Mahbubani, who was also the president of the UN Security Council in 2001 and 2002. (Join GMF, a chat room hosted on LSEG Messenger: ) Sign in to access your portfolio

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