02-06-2025
- Business
- AU Financial Review
Insurer keeps human touch to the fore as it streamlines claims
Insurer Suncorp says it builds ethical considerations into its uses of artificial intelligence from the outset.
'While we are exploring a portfolio of use cases, we are fully aware of the associated ethical challenges and risks that accompany the GenAI technology,' says Priyanka Paranagama, Suncorp's chief technology officer.
