Latest news with #PilgrimExperienceProgram
CairoScene
2 days ago
- Business
- CairoScene
Top Hajj Hospitality Centres Honoured With New Excellence Award
The Ministry of Hajj and Umrah has launched the Ekram Excellence Award to encourage innovation and service quality among hospitality centres serving Arab pilgrims during the 2025 Hajj season. The Ministry of Hajj and Umrah has launched the first edition of the Ekram Excellence Award for the 2025 Hajj season, a new initiative aimed at recognising outstanding hospitality centres affiliated with Ekram Al-Dayf—a division of Ashraqat company focused on serving Arab pilgrims. The award seeks to promote administrative and operational excellence among Hajj service providers, aligning with the ministry's broader Vision 2030 objectives and the Pilgrim Experience Program. By highlighting performance benchmarks and best practices, the initiative aims to foster healthy competition and improve service delivery during the pilgrimage. In addition to operational quality, the award criteria emphasise innovation, social responsibility, and volunteer engagement. These standards reflect a commitment to sustainable development and elevate the role of hospitality centres in shaping the overall pilgrim experience.
Saudi Gazette
10-06-2025
- Health
- Saudi Gazette
Saudi Healthcare System provides nearly 200,000 services to pilgrims
Saudi Gazette report MAKKAH — Saudi Arabia's premier Healthcare System has provided with approximately 200,000 high-quality health services to pilgrims during the 2025 Hajj season. Health services were delivered through streamlined and accessible means, aligning with the goals of the Health Sector Transformation Program and the Pilgrim Experience Program—both part of Saudi Vision 2030—that aim to enable pilgrims to perform their rituals safely while receiving efficient medical care. The Ministry of Health affirmed that preventive measures and the coordinated efforts across the healthcare system led to the successful implementation of health plans during this Hajj season, with no recorded disease outbreaks or threats to public health. Joint coordination with other government entities ensured a safe and healthy environment, allowing pilgrims to complete their rituals with ease and peace of mind.
Saudi Gazette
09-06-2025
- Health
- Saudi Gazette
Al-Rabiah announces early Hajj 1447 preparations; Success of 1446 Hajj Season hailed
Saudi Gazette report MAKKAH — The Ministry of Hajj and Umrah, in cooperation with the Pilgrim Experience Program, held its annual Hajj concluding ceremony at the ministry headquarters in Makkah on Sunday. The event honored the recipients of the Labaytum Award for Excellence in Services to Pilgrims and celebrated the efforts of several pilgrim affairs offices and nonprofit organizations for their outstanding services during the current Hajj season. Minister of Hajj and Umrah Tawfiq Al-Rabiah announced the official handover of the preliminary arrangements document to pilgrim affairs offices in preparation for the 1447 AH Hajj season. This early step aims to enhance readiness and improve pilgrims' experience by enabling early contracts, site allocation, and service integration. Speaking on the occasion, the minister stressed that this year's Hajj season was successful by the grace of Allah, followed by the support and guidance of Custodian of the Two Holy Mosques King Salman and the continuous direct supervision of Crown Prince and Prime Minister Mohammed bin Salman. He noted that the integration of efforts among government agencies, private sector entities, and pilgrim affairs offices played a vital role in delivering a successful and seamless Hajj season. Al-Rabiah noted that the ministry has begun preparations for the next Hajj early by issuing the preliminary arrangements document, which allows pilgrim affairs offices to secure essential services in advance, ensuring operational stability and service quality. He stressed the importance of adhering to health eligibility regulations when registering pilgrims, per the requirements set by the Ministry of Health. The minister also announced that the Hajj and Umrah Conference and Exhibition is scheduled for November and invited all local and international partners to take advantage of this global platform to showcase innovations and exchange expertise in order to continuously enhance the quality of services provided to pilgrims.
Saudi Gazette
08-06-2025
- Health
- Saudi Gazette
Over 147,000 healthcare services provided to pilgrims until Saturday
Saudi Gazette report MINA — Saudi Arabia's integrated healthcare system has provided over 147,000 medical services to pilgrims from the start of this year's Hajj season on Dhul Qada 1, corresponding to April 29, until Saturday, Dhul Hijjah 11, corresponding to June 7. These services are part of the efforts to enhance service efficiency in line with the objectives of the Health Sector Transformation Program and the Pilgrim Experience Program under Saudi Vision 2030, aiming to safeguard pilgrims' health and facilitate safe and smooth rituals. Healthcare data revealed that over 80,603 pilgrims have benefited from primary healthcare centers, while emergency departments received 35,176 cases. Outpatient clinics attended to 7,541 patients, and hospitals admitted 5,619 cases, including 2,626 in intensive care. Additionally, 248 cardiac catheterizations and 18 open-heart surgeries were performed. The healthcare sector continues to intensify its efforts, utilizing advanced technologies and specialized personnel to create a supportive medical environment that enables pilgrims to complete their rituals with ease and tranquility.
Saudi Gazette
06-06-2025
- Health
- Saudi Gazette
Health Ministry warns of avoiding direct sun exposure during peak Hajj hours
Saudi Gazette Report MAKKAH — The Ministry of Health has issued a critical advisory, urging all Hajj pilgrims to avoid direct sun exposure between 10:00 a.m. and 4:00 p.m., when temperatures at the holy sites peak so as to enhance the prevention of heat exhaustion and sunstroke among worshipers. The ministry underscored the vital importance of adhering to several key preventive measures. These include using umbrellas, drinking sufficient amounts of water, and strictly adhering to grouping instructions provided by authorities. These guidelines are integral to the health sector's comprehensive efforts to protect pilgrims and enhance their safety while performing the Hajj rituals. The Ministry of Health announced on Thursday, the Day of Arafat, a remarkable 90 percent decrease in the number of heat exhaustion cases among pilgrims during the 2025 Hajj season, compared to last year. This significant reduction is attributed to the concerted efforts of the health sector, working in close collaboration with various government agencies, to proactively address health risks. Even before the pilgrims' movement to Mina, to mark the beginning of the annual pilgrimage of Hajj on Wednesday, the Ministry of Health had intensified its comprehensive field and awareness initiatives to safeguard pilgrims' health and prevent heat stress. This effort aligned with Vision 2030's Health Sector Transformation Program and the Pilgrim Experience Program that aimed for a safe and healthy Hajj. The ministry cautioned that symptoms of heat stress include headache, dizziness, excessive sweating, thirst, and nausea. Upon noticing these, pilgrims should immediately move to a shaded area, cool down with water, and drink plenty of fluids, it said. Pilgrims are also advised to avoid direct sun exposure between 10 am and 4 pm, refrain from walking on hot surfaces, and exercise caution when engaging in strenuous activities. The ministry affirmed that the health sector is highly prepared, with over 34 equipped field health units strategically distributed across the holy sites. These units provide urgent medical care and rapid response for heat stress cases.
