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The Irish Sun
11 hours ago
- Business
- The Irish Sun
Warning to anyone with a UK landline ahead of ‘big change' being rolled out nationwide
A MAJOR change affecting thousands of people who use landline phones in the UK is on its way. Virgin Media is in the process of sending out new advice to all its customers who use the ageing devices. Advertisement 1 Digital Voice is an initiative that is being rolled out across the UK and affects everyone with a landline, regardless of who supplies the service It comes as the service provider continues to move all landline phones over to a high-speed broadband connection. Digital Voice, a UK-wide initiative, is forcing everyone with a landline to go digital. This affects anyone with a landline phone, regardless of who their supplier is. Landlines were traditionally wired in through the old Public Switched Telephone Network (PSTN) via legacy copper networks. Advertisement In recent years the country has been outfitted with fibre broadband networks, and now landlines are being moved to work on these networks instead as the PSTN is too old and expensive to maintain. 'To make sure all your services are tip-top for the future, we're switching all our customers to our fibre phone network,' Virgin Media said on its website. 'This upgrade is rolling out nationwide, and we want to make sure everyone's ready. 'The Digital Voice Switchover is a big change, but it's designed to make landline services more reliable and future-ready.' That means if you have a landline, it will need to be switched to work over your home broadband connection instead of being plugged into your home's phone line socket. Advertisement Most read in Phones & Gadgets Exclusive Tested Thousands of homes warned of old landline switch off happening in 84 locations The firm's advice mirrors that set out by BT and the UK government. Virgin said there is 'no extra cost' to switch, and that your phone number will stay the same. 'To keep you connected to all the people and things that matter, we need your help to change how you plug your phone in and switch over to our new, ultra-reliable fibre network,' Virgin said. 'When you switch, your phone will need to be plugged directly into the WiFi Hub.' Advertisement The WiFi Hub is the name of Virgin's home WiFi The firm says if you don't already have a Hub, it will send one to you. If you do not have home broadband, you are unlikely to have the Hub, but it is necessary to have one in order for your landline service to switch to a digital connection. Virgin Media confirmed you will not be forced to buy a broadband plan if you don't want one, it's just that you need the WiFi Hub in your home to plug your Advertisement 'If you've already switched over to our fibre phone line, meaning your phone line is already connected to the WiFi Hub, then you're up and running on our new network, and there's nothing for you to do,' a spokesperson for Virgin said. 'To make sure you continue to get the great service you expect, you'll need to follow a few simple instructions from us when the time comes. "So, it's important that you keep your eye on your letterboxes and inboxes so you don't miss this information.' What to do in an emergency Virgin says landlines will stop working on the new technology if there is a power cut. In a statement, the company said: 'In the unlikely event of a power cut or a network disruption, you won't be able to make or receive calls on your landline. "Always keep a mobile phone charged and handy.' The firm directs customers without a mobile phone, and those with accessibility needs who rely on landlines, to ask about the provision of an emergency backup line , a battery-powered second phone line. You should be on the lookout for a letter or email from Virgin Media concerning your specific switchover date. Advertisement Read more on the Irish Sun 'On this day, you'll need to use an adaptor to plug your landline into our WiFi Hub,' Virgin said. 'We'll either send you the adaptor and step-by-step instructions or arrange for an engineer to carry out the switch for you.' Digital Voice is said to be a better quality
Scottish Sun
11 hours ago
- Business
- Scottish Sun
Warning to anyone with a UK landline ahead of ‘big change' being rolled out nationwide
Virgin Media customers will receive a letter informing them of their switchover date FINAL CALL Warning to anyone with a UK landline ahead of 'big change' being rolled out nationwide A MAJOR change affecting thousands of people who use landline phones in the UK is on its way. Virgin Media is in the process of sending out new advice to all its customers who use the ageing devices. 1 Digital Voice is an initiative that is being rolled out across the UK and affects everyone with a landline, regardless of who supplies the service It comes as the service provider continues to move all landline phones over to a high-speed broadband connection. Digital Voice, a UK-wide initiative, is forcing everyone with a landline to go digital. This affects anyone with a landline phone, regardless of who their supplier is. Landlines were traditionally wired in through the old Public Switched Telephone Network (PSTN) via legacy copper networks. In recent years the country has been outfitted with fibre broadband networks, and now landlines are being moved to work on these networks instead as the PSTN is too old and expensive to maintain. 'To make sure all your services are tip-top for the future, we're switching all our customers to our fibre phone network,' Virgin Media said on its website. 'This upgrade is rolling out nationwide, and we want to make sure everyone's ready. 'The Digital Voice Switchover is a big change, but it's designed to make landline services more reliable and future-ready.' That means if you have a landline, it will need to be switched to work over your home broadband connection instead of being plugged into your home's phone line socket. Thousands of homes warned of old landline switch off happening in 84 locations The firm's advice mirrors that set out by BT and the UK government. Virgin said there is 'no extra cost' to switch, and that your phone number will stay the same. 'To keep you connected to all the people and things that matter, we need your help to change how you plug your phone in and switch over to our new, ultra-reliable fibre network,' Virgin said. 'When you switch, your phone will need to be plugged directly into the WiFi Hub.' The WiFi Hub is the name of Virgin's home WiFi router. The firm says if you don't already have a Hub, it will send one to you. If you do not have home broadband, you are unlikely to have the Hub, but it is necessary to have one in order for your landline service to switch to a digital connection. Virgin Media confirmed you will not be forced to buy a broadband plan if you don't want one, it's just that you need the WiFi Hub in your home to plug your landline into. 'If you've already switched over to our fibre phone line, meaning your phone line is already connected to the WiFi Hub, then you're up and running on our new network, and there's nothing for you to do,' a spokesperson for Virgin said. 'To make sure you continue to get the great service you expect, you'll need to follow a few simple instructions from us when the time comes. "So, it's important that you keep your eye on your letterboxes and inboxes so you don't miss this information.' What to do in an emergency Virgin says landlines will stop working on the new technology if there is a power cut. In a statement, the company said: 'In the unlikely event of a power cut or a network disruption, you won't be able to make or receive calls on your landline. "Always keep a mobile phone charged and handy.' The firm directs customers without a mobile phone, and those with accessibility needs who rely on landlines, to ask about the provision of an emergency backup line, a battery-powered second phone line. You should be on the lookout for a letter or email from Virgin Media concerning your specific switchover date. 'On this day, you'll need to use an adaptor to plug your landline into our WiFi Hub,' Virgin said. 'We'll either send you the adaptor and step-by-step instructions or arrange for an engineer to carry out the switch for you.' Digital Voice is said to be a better quality phone line as it will be going over a faster digital broadband connection rather than an analogue copper wire.
The Sun
12 hours ago
- Business
- The Sun
Warning to anyone with a UK landline ahead of ‘big change' being rolled out nationwide
A MAJOR change affecting thousands of people who use landline phones in the UK is on its way. Virgin Media is in the process of sending out new advice to all its customers who use the ageing devices. It comes as the service provider continues to move all landline phones over to a high-speed broadband connection. Digital Voice, a UK-wide initiative, is forcing everyone with a landline to go digital. This affects anyone with a landline phone, regardless of who their supplier is. Landlines were traditionally wired in through the old Public Switched Telephone Network (PSTN) via legacy copper networks. In recent years the country has been outfitted with fibre broadband networks, and now landlines are being moved to work on these networks instead as the PSTN is too old and expensive to maintain. 'To make sure all your services are tip-top for the future, we're switching all our customers to our fibre phone network,' Virgin Media said on its website. 'This upgrade is rolling out nationwide, and we want to make sure everyone's ready. 'The Digital Voice Switchover is a big change, but it's designed to make landline services more reliable and future-ready.' That means if you have a landline, it will need to be switched to work over your home broadband connection instead of being plugged into your home's phone line socket. Thousands of homes warned of old landline switch off happening in 84 locations The firm's advice mirrors that set out by BT and the UK government. Virgin said there is 'no extra cost' to switch, and that your phone number will stay the same. 'To keep you connected to all the people and things that matter, we need your help to change how you plug your phone in and switch over to our new, ultra-reliable fibre network,' Virgin said. 'When you switch, your phone will need to be plugged directly into the WiFi Hub.' The WiFi Hub is the name of Virgin's home WiFi router. The firm says if you don't already have a Hub, it will send one to you. If you do not have home broadband, you are unlikely to have the Hub, but it is necessary to have one in order for your landline service to switch to a digital connection. Virgin Media confirmed you will not be forced to buy a broadband plan if you don't want one, it's just that you need the WiFi Hub in your home to plug your landline into. 'If you've already switched over to our fibre phone line, meaning your phone line is already connected to the WiFi Hub, then you're up and running on our new network, and there's nothing for you to do,' a spokesperson for Virgin said. 'To make sure you continue to get the great service you expect, you'll need to follow a few simple instructions from us when the time comes. "So, it's important that you keep your eye on your letterboxes and inboxes so you don't miss this information.' What to do in an emergency Virgin says landlines will stop working on the new technology if there is a power cut. In a statement, the company said: 'In the unlikely event of a power cut or a network disruption, you won't be able to make or receive calls on your landline. "Always keep a mobile phone charged and handy.' The firm directs customers without a mobile phone, and those with accessibility needs who rely on landlines, to ask about the provision of an emergency backup line, a battery-powered second phone line. You should be on the lookout for a letter or email from Virgin Media concerning your specific switchover date. 'On this day, you'll need to use an adaptor to plug your landline into our WiFi Hub,' Virgin said. 'We'll either send you the adaptor and step-by-step instructions or arrange for an engineer to carry out the switch for you.' Digital Voice is said to be a better quality phone line as it will be going over a faster digital broadband connection rather than an analogue copper wire.
United News of India
11-06-2025
- Business
- United News of India
Zoom Communications completes rollout of zoom phone in six telecom circles
Hyderabad, June 11 (UNI) Zoom Communications, on Wednesday announced the further expansion of its industry-leading Zoom Phone service to four major metro telecom circles in India — Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad). The Delhi NCR Telecom Circle includes the Union Territory of Delhi, Ghaziabad, Faridabad, NOIDA, and Gurgaon, the company said in a release. Licensed by the Department of Telecommunications (DoT) India, Zoom Phone is now available in six telecom circles in India, including Maharashtra (October 2024) and Tamil Nadu (Chennai) Telecom Circles (February 2025), thereby covering key business and technology hubs in the country. Zoom also plans to bring Zoom Phone to additional telecom circles across India, accelerating its commitment to make AI-first modern telephony available to more organizations across key states in India. "Zoom Phone addresses the growing demand for cloud telephony by offering simplicity and modern functionality for distributed workforces. India is an important market for us, and our expansion plans beyond the six key telecom circles demonstrate our commitment to providing customers with a unified work platform. This expansion also reflects the growing traction Zoom Phone is receiving, especially from multinational companies, as businesses in India move away from legacy PBX systems toward more flexible, AI-first collaboration solutions that enhance employee productivity,' said Velchamy Sankarlingam, president of Product and Engineering, Zoom. Available as an add-on for existing paid Zoom customers, it supports inbound and outbound calling through the Public Switched Telephone Network (PSTN), enabling enterprises to replace legacy private branch exchange (PBX) systems and consolidate communication needs onto a single AI-first platform in Zoom Workplace. In addition to services in the six active telecom circles, Zoom Phone enables businesses to maintain seamless collaboration across India, even in regions where Zoom Phone service is not yet available. Through Zoom's self-service web portal, customers can acquire native phone numbers based on specific telecom circles, such as Karnataka, Delhi NCR, and Mumbai, enabling them to establish a local presence in those regions. These native numbers operate over the PSTN, allowing customers to place outbound calls and receive inbound calls nationwide, regardless of their physical location. This allows organizations to maintain continuity and flexibility in their collaboration strategy, even in telecom circles where Zoom Phone is not directly available. 'We are thrilled that Zoom Phone is now available in six of India's most prominent business and technology hubs. Each of these cities is home to thriving ecosystems of local enterprises and multinational corporations that will benefit from Zoom Phone's flexibility and seamless integration into their existing workflows. Bringing Zoom Phone to additional telecom circles is a natural next step in our commitment to empower more organizations with access to reliable, modern AI-first telephony,' said Sameer Raje, general manager and head of India & SAARC region at Zoom. UNI KNR GNK
Yahoo
11-06-2025
- Business
- Yahoo
Zoom completes rollout of Zoom Phone in six telecom circles, with plans for further expansion in India
Licensed by the Department of Telecommunications (DoT) India, Zoom Phone brings AI-first modern telephony to Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad) telecom circles in addition to Maharashtra and Tamil Nadu (Chennai) SAN JOSE, Calif., June 11, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced the further expansion of its industry-leading Zoom Phone service to four major metro telecom circles in India — Mumbai, Delhi NCR, Karnataka (Bengaluru), and Andhra Pradesh & Telangana (Hyderabad). The Delhi NCR Telecom Circle includes the Union Territory of Delhi, Ghaziabad, Faridabad, NOIDA, and Gurgaon. Licensed by the Department of Telecommunications (DoT) India, Zoom Phone is now available in six telecom circles in India, including Maharashtra (October 2024) and Tamil Nadu (Chennai) Telecom Circles (February 2025), thereby covering key business and technology hubs in the country. Zoom also plans to bring Zoom Phone to additional telecom circles across India, accelerating its commitment to make AI-first modern telephony available to more organizations across key states in India. 'Zoom Phone addresses the growing demand for cloud telephony by offering simplicity and modern functionality for distributed workforces. India is an important market for us, and our expansion plans beyond the six key telecom circles demonstrate our commitment to providing customers with a unified work platform. This expansion also reflects the growing traction Zoom Phone is receiving, especially from multinational companies, as businesses in India move away from legacy PBX systems toward more flexible, AI-first collaboration solutions that enhance employee productivity,' said Velchamy Sankarlingam, president of Product and Engineering, Zoom. Zoom Phone offers businesses simplicity and modern functionality, empowering dynamic workstyles and hybrid teams. Available as an add-on for existing paid Zoom customers, it supports inbound and outbound calling through the Public Switched Telephone Network (PSTN), enabling enterprises to replace legacy private branch exchange (PBX) systems and consolidate communication needs onto a single AI-first platform in Zoom Workplace. Zoom Phone also integrates seamlessly with Zoom Contact Center to offer a unified experience with features like call transfer, call forwarding, and call recording accessible within the Zoom Contact Center environment. Zoom Contact Center can access Zoom Phone user details like extensions, Direct Inward Dialing (DID) numbers, and usernames, enabling caller identification and routing. In addition to services in the six active telecom circles, Zoom Phone enables businesses to maintain seamless collaboration across India, even in regions where Zoom Phone service is not yet available. Through Zoom's self-service web portal, customers can acquire native phone numbers based on specific telecom circles, such as Karnataka, Delhi NCR, and Mumbai, enabling them to establish a local presence in those regions. These native numbers operate over the PSTN, allowing customers to place outbound calls and receive inbound calls nationwide, regardless of their physical location. This allows organizations to maintain continuity and flexibility in their collaboration strategy, even in telecom circles where Zoom Phone is not directly available. Enhanced by Zoom AI Companion, which is included at no additional cost with eligible Zoom paid accounts, Zoom Phone offers powerful AI features to boost productivity. These include post-call summaries so users can focus on conversations instead of taking notes, voicemail task extraction to easily identify next steps, and voicemail prioritization to better manage time and attention. Zoom Phone also integrates seamlessly with Zoom Workplace, leading business applications, and hardware providers, offering robust security, scalability, and an intuitive user interface. 'We are thrilled that Zoom Phone is now available in six of India's most prominent business and technology hubs. Each of these cities is home to thriving ecosystems of local enterprises and multinational corporations that will benefit from Zoom Phone's flexibility and seamless integration into their existing workflows. Bringing Zoom Phone to additional telecom circles is a natural next step in our commitment to empower more organizations with access to reliable, modern AI-first telephony,' said Sameer Raje, general manager and head of India & SAARC region at Zoom. 'Zoom Phone and Zoom Contact Center are purpose-built to work seamlessly together to empower organizations to deliver unified communications and superior customer and employee engagement. With this launch, we are excited to help businesses streamline collaboration, support flexible workforces, and enhance employee and customer experiences.' To learn more about Zoom Phone, please visit the Zoom Phone page. About ZoomZoom's mission is to provide an AI-first work platform for human connection. Reimagine teamwork with Zoom Workplace — Zoom's open collaboration platform with AI Companion that empowers teams to be more productive. Together with Zoom Workplace, Zoom's Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center, strengthen customer relationships throughout the customer lifecycle. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more information at Zoom Press ContactHayley Yap APAC Communications Leadpress@ in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
