Latest news with #P&C
Perth Now
4 days ago
- General
- Perth Now
Yokine community to honour beloved crossing guard
For more than a decade, Arthur Bristow stood watch at the Woodrow Avenue crosswalk with a kind smile, helping Yokine Primary School students get to school safely. From 2013 to 2024, he was often the first and last smile children saw each school day, a constant and comforting presence on the busy street as their trusted traffic warden. Sadly, after a short illness, Arthur died late last year, leaving behind many fond memories and grateful families. Your local paper, whenever you want it. Now, the Yokine school community is rallying together to raise funds to create a lasting memorial in Arthur's honour. Natasha Davidson, president of the school's P&C and a close friend of Arthur, has created a GoFundMe to support a memorial plaque and Corten steel branch with djiti-djitis (willy wagtails) to be installed on a fig tree near the Woodrow Avenue crossing. Ms Davidson said the school was blessed to have Arthur as their crossing guard for so many years. 'He was always out there, rain, hail or shine, looking after the kids,' she said. 'He was a great friend to everybody ... never with a word of complaint, and loved talking about his beloved West Coast Eagles.' By early this week $745 had been raised toward the memorial's $1000 target, giving those who knew him the chance to contribute to a special tribute. Natasha Davidson, president of the school's P&C said Arthur often took part in the school's dress-up days. Credit: Supplied Arthur lived in Morley with his wife Lillian and before becoming a school crossing guard, he worked as a carpenter in the occupational therapy department at Royal Perth Hospital for nearly 30 years. His love of birds is at the heart of the memorial, inspired by the afternoons he shared feeding them mealworms with students, according to Ms Davidson. '(The birds) recognised Arthur's car. They would land on his shoulder and they would land on his chair,' she said. 'He would bring enough worms for the children to have them in their hand, and he would teach the birds to come feed from their hands.' A corten steel branch with djiti-djitis (willy wagtails) set to be installed near the school as part of a memorial for Arthur. Credit: Supplied Mt Lawley MLA Frank Paolino said Arthur embodied the vital role traffic wardens played. 'For many, Arthur was more than a crossing guard; he was a friend whose kindness made a lasting impact on our community,' Mr Paolino said. 'This memorial is a testament to his unwavering dedication and the deep affection he earned from local families.' Once the weather clears up, a morning tea is expected to be held later this year outside the school near the crossing to unveil the memorial.
Yahoo
27-05-2025
- Business
- Yahoo
1 in 5 Consumers Avoid Filing Claims Due to Frustrating Digital Processes, According to Insurity's Latest Survey
New research from Insurity reveals how poor digital experiences in claims are causing consumers to disengage, signaling a call to action for insurers in 2025 HARTFORD, Conn., May 27, 2025--(BUSINESS WIRE)--Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer sentiment around digital interactions with P&C insurers. The survey found that 22% of consumers have avoided filing an insurance claim because the process was too frustrating or complicated, highlighting a critical gap in the claims experience that insurers must address to protect trust, loyalty, and long-term value. The survey also found that 64% of consumers would consider switching insurers for a more seamless digital experience, revealing how easily poor interactions, especially during the claims process, can drive customers to competitors. As insurers continue to advance their digital strategies in 2025 and beyond, prioritizing intuitive, user-centric digital experiences will strengthen retention and build long-term customer loyalty. As digital tools become the primary channel for customer engagement, the survey highlights that poor claims experiences are not just process inefficiencies but key drivers of lost trust and reduced customer loyalty. This insight comes when insurers are under increasing pressure to modernize core systems, enhance operational performance, and deliver greater value to policyholders. While many carriers have made significant progress in digital transformation, the findings make clear that technology investment must be paired with a strong emphasis on user experience. Those investments may fail to deliver meaningful returns without intuitive, efficient, and responsive interactions, especially during critical moments like claims. "As carriers evaluate their core systems and digital infrastructure this year, the priority must be reducing friction where it matters most," said Sylvester Mathis, Chief Insurance and Chief Revenue Officer at Insurity. "A clunky or disconnected claims process frustrates customers and risks sending them elsewhere. When someone avoids filing a claim, despite having coverage, it signals a fundamental breakdown in trust. If policyholders feel friction, uncertainty, or inflexibility, they're less likely to file a claim, and far more likely to leave." This survey was conducted online in April 2025, and more than 1,000 adult participants were randomly selected across the United States to ensure a representative sample. Respondents were asked a series of 19 questions, ranging from multiple-choice to scale-based, to gauge their opinions on their digital experience. Data analysis was performed to identify key patterns and insights. To learn more about Insurity's 2025 Digital Experience Index and how policyholders feel about their digital experience with P&C insurers, please contact About Insurity Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US, and it has over 400 cloud-based deployments. Through its best-in-class digital platform, unrivaled industry experience, and the industry's most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit View source version on Contacts Sign in to access your portfolio
Yahoo
27-05-2025
- Business
- Yahoo
1 in 5 Consumers Avoid Filing Claims Due to Frustrating Digital Processes, According to Insurity's Latest Survey
New research from Insurity reveals how poor digital experiences in claims are causing consumers to disengage, signaling a call to action for insurers in 2025 HARTFORD, Conn., May 27, 2025--(BUSINESS WIRE)--Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer sentiment around digital interactions with P&C insurers. The survey found that 22% of consumers have avoided filing an insurance claim because the process was too frustrating or complicated, highlighting a critical gap in the claims experience that insurers must address to protect trust, loyalty, and long-term value. The survey also found that 64% of consumers would consider switching insurers for a more seamless digital experience, revealing how easily poor interactions, especially during the claims process, can drive customers to competitors. As insurers continue to advance their digital strategies in 2025 and beyond, prioritizing intuitive, user-centric digital experiences will strengthen retention and build long-term customer loyalty. As digital tools become the primary channel for customer engagement, the survey highlights that poor claims experiences are not just process inefficiencies but key drivers of lost trust and reduced customer loyalty. This insight comes when insurers are under increasing pressure to modernize core systems, enhance operational performance, and deliver greater value to policyholders. While many carriers have made significant progress in digital transformation, the findings make clear that technology investment must be paired with a strong emphasis on user experience. Those investments may fail to deliver meaningful returns without intuitive, efficient, and responsive interactions, especially during critical moments like claims. "As carriers evaluate their core systems and digital infrastructure this year, the priority must be reducing friction where it matters most," said Sylvester Mathis, Chief Insurance and Chief Revenue Officer at Insurity. "A clunky or disconnected claims process frustrates customers and risks sending them elsewhere. When someone avoids filing a claim, despite having coverage, it signals a fundamental breakdown in trust. If policyholders feel friction, uncertainty, or inflexibility, they're less likely to file a claim, and far more likely to leave." This survey was conducted online in April 2025, and more than 1,000 adult participants were randomly selected across the United States to ensure a representative sample. Respondents were asked a series of 19 questions, ranging from multiple-choice to scale-based, to gauge their opinions on their digital experience. Data analysis was performed to identify key patterns and insights. To learn more about Insurity's 2025 Digital Experience Index and how policyholders feel about their digital experience with P&C insurers, please contact About Insurity Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US, and it has over 400 cloud-based deployments. Through its best-in-class digital platform, unrivaled industry experience, and the industry's most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit View source version on Contacts Sign in to access your portfolio
Business Wire
27-05-2025
- Business
- Business Wire
1 in 5 Consumers Avoid Filing Claims Due to Frustrating Digital Processes, According to Insurity's Latest Survey
HARTFORD, Conn.--(BUSINESS WIRE)-- Insurity, a leading provider of cloud-based software for insurance carriers, brokers, and MGAs, announced new findings from its 2025 Digital Experience Index, a national survey measuring consumer sentiment around digital interactions with P&C insurers. The survey found that 22% of consumers have avoided filing an insurance claim because the process was too frustrating or complicated, highlighting a critical gap in the claims experience that insurers must address to protect trust, loyalty, and long-term value. The survey also found that 64% of consumers would consider switching insurers for a more seamless digital experience, revealing how easily poor interactions, especially during the claims process, can drive customers to competitors. As insurers continue to advance their digital strategies in 2025 and beyond, prioritizing intuitive, user-centric digital experiences will strengthen retention and build long-term customer loyalty. As digital tools become the primary channel for customer engagement, the survey highlights that poor claims experiences are not just process inefficiencies but key drivers of lost trust and reduced customer loyalty. This insight comes when insurers are under increasing pressure to modernize core systems, enhance operational performance, and deliver greater value to policyholders. While many carriers have made significant progress in digital transformation, the findings make clear that technology investment must be paired with a strong emphasis on user experience. Those investments may fail to deliver meaningful returns without intuitive, efficient, and responsive interactions, especially during critical moments like claims. 'As carriers evaluate their core systems and digital infrastructure this year, the priority must be reducing friction where it matters most,' said Sylvester Mathis, Chief Insurance and Chief Revenue Officer at Insurity. 'A clunky or disconnected claims process frustrates customers and risks sending them elsewhere. When someone avoids filing a claim, despite having coverage, it signals a fundamental breakdown in trust. If policyholders feel friction, uncertainty, or inflexibility, they're less likely to file a claim, and far more likely to leave.' This survey was conducted online in April 2025, and more than 1,000 adult participants were randomly selected across the United States to ensure a representative sample. Respondents were asked a series of 19 questions, ranging from multiple-choice to scale-based, to gauge their opinions on their digital experience. Data analysis was performed to identify key patterns and insights. To learn more about Insurity's 2025 Digital Experience Index and how policyholders feel about their digital experience with P&C insurers, please contact About Insurity Insurity is a leading provider of cloud-based software for insurance carriers, brokers, and MGAs. Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US, and it has over 400 cloud-based deployments. Through its best-in-class digital platform, unrivaled industry experience, and the industry's most robust analytics offerings, Insurity is uniquely positioned to deliver exceptional value, empowering customers to focus on their core businesses, optimize their operations, and provide superior policyholder experiences. Insurity is a portfolio company of GI Partners and TA Associates. For more information, visit
Yahoo
23-05-2025
- Business
- Yahoo
Generali operating result climbs 8.9% in Q1 2025
Generali has reported a consolidated operating result of €2.1bn in the first quarter of 2025 (Q1 2025), up 8.9% from €1.9bn reported in Q1 2024, driven by strong performance in the property and casualty (P&C) segment. The P&C operating result surged by 18.7% to more than €1bn, with the Life operating result increasing by 2.3% to €992m. The Italian insurer's adjusted net result stood at €1.2bn for the quarter, a 7.6% increase from Q1 2024. Its adjusted earnings per share rose 9.4%, reaching €0.79 in Q1 2025 from €0.73 a year earlier. Gross written premiums (GWP) were €26.5bn for the quarter ended 31 March 2025, a rise of 0.2% from the previous year. The group's Life GWP contributed €16.2bn, a 4.5% year-on-year decline, while P&C GWP grew by 8.6% to €10.4bn. Its combined ratio improved to 89.7% for the quarter, a decrease of 1.4 percentage points from the previous year. Generali Group CFO Cristiano Borean said: 'In this first quarter, Generali achieved continued strong growth in both operating and adjusted net result, showing a very positive start to our new strategic plan, 'Lifetime Partner 27: Driving Excellence', thanks to the contribution of all business segments. 'Our diversified profit sources and solid capital position driven by excellent cash generation will allow the Group to successfully implement the new strategic plan and create value for all our stakeholders.' Generali's outlook plan, "Lifetime Partner 27: Driving Excellence," aims to accelerate profitable growth in the Life business by leveraging its extensive customer base and distribution network. It also focuses on enhancing technical proficiency, profitability and effectiveness by scaling assets across the value chain. The company has outlined a clear capital management framework, with a commitment to shareholder returns that includes more than €7bn in cumulative dividends (2025–27), a €1.5bn share buyback over the plan horizon and a €500m buyback. Last month, Philippe Donnet was reappointed as CEO of Generali for a further three years following a shareholder vote. "Generali operating result climbs 8.9% in Q1 2025 " was originally created and published by Life Insurance International, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
