Latest news with #NectarCard
The Herald Scotland
6 days ago
- Business
- The Herald Scotland
Sainsbury's shoppers urged to lock Nectar card points
The move was put in place as a way to prevent points from being spent by anyone other than the primary account holder. This meant loyalty members could 'freeze' their points while also choosing to set where their points could be spent. #nectarcard ♬ original sound - Emma Stephenson 🍓 @emmastephensonn AD | Count how many times I say the word 'bargain' 🤣 Download the Nectar Card App for free today and start saving money on your shopping essentials at @Sainsbury's! T&C's apply 18+. Nectar Card/app required. Available in supermarkets, excludes Locals. Number of products at Nectar Price varies by store size and online. T&Cs and further exclusions apply. McCain Home Chips 1.6kg; Sensodyne Pronamel Core Whitening end 02/06. Persil Liquid Non Bio 1.026L; Comfort Ultimate Care Intense Pure; Sensodyne Pronamel Core Whitening end; Cif power and shine bathroom 700ml end 30/01. Subject to availability. Limits may apply. #sainsburys It comes as in January, an investigation by the Daily Mail's This Is Money, found Sainsbury's customers had lost an estimated 12.5 million Nectar points (worth more than £63,000 over the past year) by fraudsters accessing their accounts. Cybersecurity expert warns Sainsbury's customers to lock Nectar points But now, Jake Moore, global cybersecurity advisor at Eset is urging shoppers to monitor their account activity "frequently to detect and report any unauthorised actions promptly". He told The Sun: "It is especially important to monitor accounts more often just before Christmas as this is usually when criminals target accounts with points that have been accumulated over the year." Elsewhere, consumer expert Martyn James explained to the publisher that many people will be "unaware" that their Nectar points have disappeared. He shared: "That's because we rarely look at the app or check the total on our receipts." Martyn continued: "Download the latest version of the app and activate the lock feature.' How to lock Sainsbury's Nectar card points on the app If you haven't locked your Nectar points yet and are wondering how, it's easy - you can do so on the Nectar card app (available for free on the Apple store or Google Play). Once logged in, on your profile icon, head to 'settings' and then tap 'lock or unlock spending'. You then swipe the bar to either 'unlock' or 'lock', depending on your preferences. Have you chosen to lock your Nectar points? (Image: PA) Sainsbury's customers can change whether they want to lock or unlock Nectar points any time through the app – to spend them, they must be unlocked. Additionally, customers can continue to earn points as they shop even when spending is locked. A Nectar spokesperson said: "Nectar is one of the UK's biggest loyalty schemes, with over 23 million members. Recommended reading: "The security of our customer accounts is our highest priority and the proportion of those impacted by fraud each year is very small. "We have a range of measures which detect, and in many cases prevent fraud, including our Spend Lock feature. "Our Nectar Helpline team are on hand to support any customer who suspects they may have been a victim of fraud.'
South Wales Argus
6 days ago
- Business
- South Wales Argus
Sainsbury's shoppers urged to lock Nectar card points
Back in February, the supermarket introduced a new 'Spend Lock' security feature to its Nectar loyalty app. The move was put in place as a way to prevent points from being spent by anyone other than the primary account holder. This meant loyalty members could 'freeze' their points while also choosing to set where their points could be spent. #nectarcard ♬ original sound - Emma Stephenson 🍓 @emmastephensonn AD | Count how many times I say the word 'bargain' 🤣 Download the Nectar Card App for free today and start saving money on your shopping essentials at @Sainsbury's! T&C's apply 18+. Nectar Card/app required. Available in supermarkets, excludes Locals. Number of products at Nectar Price varies by store size and online. T&Cs and further exclusions apply. McCain Home Chips 1.6kg; Sensodyne Pronamel Core Whitening end 02/06. Persil Liquid Non Bio 1.026L; Comfort Ultimate Care Intense Pure; Sensodyne Pronamel Core Whitening end; Cif power and shine bathroom 700ml end 30/01. Subject to availability. Limits may apply. #sainsburys It comes as in January, an investigation by the Daily Mail's This Is Money, found Sainsbury's customers had lost an estimated 12.5 million Nectar points (worth more than £63,000 over the past year) by fraudsters accessing their accounts. Cybersecurity expert warns Sainsbury's customers to lock Nectar points But now, Jake Moore, global cybersecurity advisor at Eset is urging shoppers to monitor their account activity "frequently to detect and report any unauthorised actions promptly". He told The Sun: "It is especially important to monitor accounts more often just before Christmas as this is usually when criminals target accounts with points that have been accumulated over the year." Elsewhere, consumer expert Martyn James explained to the publisher that many people will be "unaware" that their Nectar points have disappeared. He shared: "That's because we rarely look at the app or check the total on our receipts." Martyn continued: "Download the latest version of the app and activate the lock feature.' How to lock Sainsbury's Nectar card points on the app If you haven't locked your Nectar points yet and are wondering how, it's easy - you can do so on the Nectar card app (available for free on the Apple store or Google Play). Once logged in, on your profile icon, head to 'settings' and then tap 'lock or unlock spending'. You then swipe the bar to either 'unlock' or 'lock', depending on your preferences. Have you chosen to lock your Nectar points? (Image: PA) Sainsbury's customers can change whether they want to lock or unlock Nectar points any time through the app – to spend them, they must be unlocked. Additionally, customers can continue to earn points as they shop even when spending is locked. A Nectar spokesperson said: "Nectar is one of the UK's biggest loyalty schemes, with over 23 million members. Recommended reading: "The security of our customer accounts is our highest priority and the proportion of those impacted by fraud each year is very small. "We have a range of measures which detect, and in many cases prevent fraud, including our Spend Lock feature. "Our Nectar Helpline team are on hand to support any customer who suspects they may have been a victim of fraud.'
The Sun
14-06-2025
- Business
- The Sun
How to lock your Sainsbury's Nectar card points as outraged shoppers ‘get TWO YEARS' worth stolen'
SHOPPERS have been issued a reminder to lock their Nectar card after an outraged shopper had two years worth of points stolen. Sainsbury's launched a safety feature in February, which allows you to lock your points after customers complained that their points had been stolen. But experts have issued fresh warnings to customers to make use of the security measure, as shoppers continue to post on social media about their points being swiped. Jake Moore, global cybersecurity advisor at Eset told The Sun, customers should monitor their account activity "frequently to detect and report any unauthorised actions promptly". He said: "It's is especially important to monitor accounts more often just before Christmas as this is usually when criminals target accounts with points that have been accumulated over the year." When an account is locked customers can not use the loyalty rewards to get money off their shop, but can still collect points if they scan their card at the till. Increased security was rolled out earlier this year after an investigation by The Daily Mail, found that over 12million Nectar card points worth nearly £63,000 had been stolen from shoppers. It was reported last October that criminals were using social media channels to sell 1,000 Nectar accounts at a time. But even though new security measures are in place, many shoppers are still claiming their Nectar rewards have been swiped. Since the lock feature was introduced around 14 people have posted on X about the issue, including one who said she had had "£15 stolen". In a recent post she said: Someone has stolen 3000 of my nectar points? "I have never been to Twickenham in my life and I have been saving these points for two years to help pay for Christmas, please look into this." Sainsbury's scraps in-store changing rooms leaving shoppers furious One Nectar point is worth 0.5p, with 100 points worth 50p and 200 points are worth £1. Consumer expert Martyn James told The Sun the majority of customers will be "unaware" their Nectar points have vanished. "That's because we rarely look at the app or check the total on our receipts." He added: "Download the latest version of the app and activate the lock feature. "But Sainsburys need to reassure customers about why this is happening so we can shop with confidence." He also said customers should download the latest version of the app and "activate the lock feature". A Nectar spokesperson told The Sun: 'Nectar is one of the UK's biggest loyalty schemes, with over 23 million members. "The security of our customer accounts is our highest priority and the proportion of those impacted by fraud each year is very small." "We have a range of measures which detect, and in many cases prevent fraud, including our Spend Lock feature. They added: "Our Nectar Helpline team are on hand to support any customer who suspects they may have been a victim of fraud.' HOW TO LOCK YOUR NECTAR CARD POINTS If you are a Sainsbury's customer you can find the feature in the Nectar Card app, which can be downloaded in the Google Play or Apple store. Once that is downloaded, you then need to go into settings and click on the section which reads "Lock or Unlock Spending". There will be an option to click which option you would prefer. You can change whether you want to lock or unlock your points any time you like by using the app. Shoppers can continue to earn points as they shop and get money off when it is locked. But it means customers will not be able to use any of their points to get money off their shopping or any other deals until the cardholder unlocks the points in the app. When you choose to unlock your points it is usually instant but may take longer in busy stores or during busy times. If you want to use the points you have locked it may be best to unlock them before you shop. Scammers tried to steal £250 worth of Nectar points from me By Emily Mee Carrie-Ann Skinner, 41, from Crayford in South East London, had spent a year building up points by regularly shopping at Sainsbury's. She had two-factor authentication enabled on her account, it meant that when she attempted to log in to Nectar she was sent an email with a verification code. Without this function, she may not have been alerted when hackers tried to access her account. In July last year she received a verification code email, despite not requesting one. Carrie-Ann told The Sun she thought it was 'a bit strange' when she got the notification but after checking her Nectar app, everything seemed fine so she 'thought nothing else of it'. But later in the day, she had an email saying the address on the account had been changed, to what she says was a completely different address to her own. It's not clear how the address was changed, as Sainsbury's says the hackers weren't granted access to the account. She quickly changed her password and contacted Nectar, which fixed her address. Carrie-Ann then changed her password three times. However, days later she had another email saying her address had been changed again to the same new address. Nectar then put a permanent block on her card and transferred £250 worth of points to a new card. Carrie-Ann was left 'very angry' and confused by the situation. 'They said everything would be fine, but to be honest, I didn't believe them because I changed the password three times,' Carrie-Ann said. 'So if the password had been leaked, they shouldn't have been able to get in the second and third time.' As a former technology journalist, she says she is hot on spotting phishing scams, using complex passwords and not posting too much information online. A spokesperson from Nectar said it had seen evidence of fraudulent attempts to gain access to her account, but denied hackers that had ever accessed it. It says it blocked Carrie-Ann's original Nectar account to keep her balance safe and transferred the points to a new account, showing their security measures worked. Carrie-Ann said she no longer keeps too many Nectar points on her card - no more than £20 at a time - in case she is targeted again. The 41-year-old has also changed her passwords and her email on her Sainsbury's shopping account. A Sainsbury's spokesperson said: 'The security of our customer accounts is of the utmost importance and we have a range of measures in place to help us detect, and in cases such as these, prevent fraud."
Scottish Sun
09-06-2025
- Business
- Scottish Sun
Tesco shoppers reveal why they ALWAYS ask for receipts – and it's not for pricing errors
Tesco shoppers have shared a little known trick to bag discounts SHOP TO IT Tesco shoppers reveal why they ALWAYS ask for receipts – and it's not for pricing errors Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) TESCO shoppers are sharing the savvy reason they always check their receipts One customer took to social media to reveal the trick and shoppers were left stunned. Sign up for Scottish Sun newsletter Sign up 3 Eagle eyed customers have managed to bag bargains Credit: Getty 3 Shoppers are urged to check their receipts for offers and freebies at the checkout Credit: Facebook/ Extreme Couponing and Bargains UK Tesco customers aren't checking their receipts for errors but so they can claim free items and discounts. Money off and even free items can sometimes be claimed from receipts from Tesco and other big retailers. One customer recently managed to bag kilograms of rock salt for almost nothing after spotting an impressive discount offer on their receipt. They shared their bargain on social media so other customers could use the trick to claim their own freebies and discounts. 3 The shopper went home with tens of kilograms of rock salt costing them just £2 Credit: Facebook/ Extreme Couponing and Bargains UK In the past Eagle eyed customers have managed to nab free nappies just by properly checking their receipt. If you spot a freebie on your receipt you can hand it over to a member of staff to claim the item. Sometimes to get the free items on offer you need to be a Clubcard holder. The free loyalty program allows members to earn points for money off shopping at Tesco. Free items on receipts will be clearly displayed in plain writing and should be easy to spot. The free items come from personalised coupons for targeted promotions, usually awarding Clubcard holders. Offers will usually have an expiry date so it is important to check that the discount or freebie is still valid before trying to claim it. Other supermarkets offer similar money saving deals and loyalty programmes to customers. M&S shoppers could not believe their luck after learning they could pick up a packet of their Outrageously Chocolatey Milk Chocolate Biscuits for nothing. Savvy shopper reveals the secret way to get epic discounts and hundreds of points for 'no reason at all' in Tesco The biscuits would usually cost customers a whopping £6 at M&S stores. To qualify for the offer customers need to be a Sparks Member, which is M&S's free loyalty scheme and also signed up to its parenting club. Sainsbury's has also given vouchers to its Nectar Card holders to pick up free items such as fabric softener. Vouchers for freebies and discounts print out at the till alongside your receipt. Shoppers have been urged to keep an eye out for the deals when they're paying for their shop. Social media users were left stunned after discovering they had been missing out on freebies and discounts. One user shocked them all when they revealed the reason they always took their receipt.
North Wales Chronicle
05-06-2025
- Business
- North Wales Chronicle
Aldi named UK cheapest supermarket - Tesco, Asda and more ranked
The consumer experts' monthly analysis for a basket of 82 essential items revealed that the total price of a shop at the discount retailer came in at £21.23 less than Morrisons, as well as being cheaper than Sainsbury's by £20.11, and less expensive than Tesco by £16.87. Even when using a Clubcard or Nectar Card - Aldi was still the cheapest. The Which? research said shoppers could have saved almost £2,000 by choosing Aldi over Waitrose over the past year. The full May 2025 results are below: Supermarket prices are now 3.5% higher than a year ago, up from 3.3% in February after falling from 3.7% in December, according to analysts Kantar. The British Retail Consortium has said it expects food inflation to hit 4% by the second half of the year amid geopolitical tensions and a £7 billion increase in costs from the autumn Budget. Firms across the retail sector have warned over the cost pressures of soaring staff bills after Labour announced a increase in national insurance contributions (NICs) for employers and minimum wage rise, both from April 1, in its recent Budget. Recommended reading The NICs increase is designed to help pay for improvements to public services like the NHS, but retailers have criticised it for making it more expensive to hire people. A number of large firms, including Sainsbury's, axed jobs in the first weeks of 2025, with some of the cuts at the supermarket understood to be linked to the increase in NICs. Julie Ashfield, chief commercial officer at Aldi UK, says: 'We are proud to retain this position of cheapest supermarket for an incredible 19th month, allowing our shoppers to save their money for other life essentials.'
